Mr Dryclean

(53 reviews)

I rarely leave negative reviews, but this experience was disappointing enough that I feel obligated…read moreto share it. I brought in several Crate & Barrel curtain panels valued at approximately $900 for dry cleaning. Because of the cost of the curtains and the fact that they were in excellent condition, I specifically asked the owner, Sam, about potential risks before signing the waiver. During that conversation, Sam told me that pilling was a possibility, but he also stated that he had never personally encountered a situation where a customer's curtains experienced an adverse outcome from the cleaning process. He reassured me that everything would be fine. At no point did he mention shrinkage as a potential risk. That distinction is important because if I had been informed that shrinkage was a realistic possibility, I would not have proceeded with a nearly $400 dry-cleaning service on $900 curtains. I would have simply replaced them. Unfortunately, after cleaning, the curtains no longer matched in length. Panels that previously pooled slightly on the floor are now hanging approximately 3-5 inches above the floor, and the lengths appear inconsistent from panel to panel. In addition, the curtains appear to have been pressed improperly. The fabric no longer hangs straight. Instead, the sides appear narrower near the top and wider near the bottom, creating a noticeable billowing or hourglass effect. When I raised this concern, Sam acknowledged that the pressing issue was human error. I should note that I was unable to pick up the curtains for approximately a month due to a medical emergency. However, the condition of the curtains upon pickup does not change the fact that the shrinkage and pressing issues occurred during the cleaning and finishing process. What ultimately prompted this review was not just the outcome, but how the situation was handled. I spent approximately 20 minutes on the phone with Sam attempting to discuss the issue calmly and professionally. Rather than addressing the specific concerns I raised, he repeatedly insisted that I had been warned, despite the fact that shrinkage had never been mentioned. The conversation frequently drifted into broad generalizations about waivers and customer responsibility rather than the specific facts of what had been disclosed to me before I signed. When I explained that there is a meaningful difference between being warned about pilling and being warned about shrinkage, he maintained that shrinkage fell under the general umbrella of possible damage and that he could not be expected to list every potential outcome. I disagreed. When a customer specifically asks about risks, they deserve enough information to make an informed decision. I also found it unreasonable that I was told I could receive either a $50 accommodation for the shrinkage issue or have the curtains re-pressed to correct the acknowledged pressing error--but not both. These are two separate issues. One relates to the cleaning outcome, while the other relates to admitted workmanship during finishing. Perhaps most disappointing was being told that providing any additional accommodation would essentially amount to "running a charity instead of a business." After spending nearly $400 on the service and receiving curtains that no longer fit or hang properly, that comment felt dismissive and unnecessarily insulting. Had Sam simply acknowledged that shrinkage should have been discussed, shown some empathy, and worked collaboratively toward a reasonable solution, I likely would not be writing this review. Instead, I was left with damaged curtains, no meaningful resolution, and a conversation that left me feeling unheard and blamed for an outcome I specifically tried to avoid by asking questions upfront.

Earlier this week, I brought in my new jeans and requested a 2-inch original hem. I recently picked…read moremy jeans back up and was really happy with the results!! Flawless execution, to a point where you can truly feel the attention the detail & appreciate the skills needed for this kind of service. So I'm very fortunate to have this business close by. PRICING: Totally fair. I was pleasantly surprised to have been charged $25 for an original hem. To my understanding, it's more labor intensive compared to a standard hem. Sam helped me from the intake and even recognized me during my pickup. He's kind, polite, a real stand up guy running an honest business.

LA Vista Cleaners

4.9

(2.5k reviews)

•$

Very clean business and Fernando helped me out at the front he was very nice. I will always support…read morethis family business!

I adore this place. This is a business run by mom and son. The son is always cheerful, helpful and…read morejust a wonderfully kind person. Very friendly. I don't live close but the alterations done on my clothes have been so amazing it is worth the drive. I have taken my oversized suits, formal dresses and gowns to get them altered and you would think I bought it that way. Incredibly professional and such a delight to visit. It can be pricey but I think when you are altering very expensive clothing, it is worth it. Especially with the way clothes are made so by heap nowadays. If you have a good base/foundation to work with and good fabric... do what I did and save the clothes! Get them altered here. You won't be sorry

Rainbow Cleaners

4.3

(244 reviews)

Decent prices for the services offered. With the close proximity to me I've become a return…read morecustomer.

I found Rainbow via Yelp - initially for dry cleaning and also for hemming / tailoring work…read more It's super easy to drop off your items here. They have their own parking lot with free parking. Be careful not to park in their lot if you're not actually visiting the business (or the spa next door), as they have signs all over the place that clearly state that they tow vehicles. Dry cleaning only takes a few days, and hemming took less than a week. I didn't have any firm deadlines, so time wasn't of the essence, but let them know if you do and they can work with you. Keep in mind that hemming and tailoring will require you to change into the clothing on-site so that the tailor can pin the adjustments. There is a restroom in the very back for privacy - a bit tucked away and generally not for public use, but it does the trick. If you're trying to adjust pants or a dress, be sure to bring the shoes that you'll be wearing so that you have a solid idea of how the item will look once adjusted. Prices are a bit on the higher end compared to other small tailor and dry cleaning businesses that I've been to around LA. Tap to pay is your best bet for speed and convenience. The gentleman who owns and operates the shop is personable, efficient and polite. He has a huge fish tank and quite a lot of fun decor.

Tide Cleaners

4.4

(31 reviews)

My husband and I have been customers here for years due to their friendly, helpful staff and…read moreexperienced dry cleaning, laundry, and tailoring services. Plus, they offer free pick up and delivery of your clothing- Kudos to Eduardo the friendly driver. Ana, the Manager, is warm and helpful, dedicated to making her customers satisfied. I highly recommend Tide Cleaners.

First time using Tide dry cleaning and it is fabulous! A ton of coupons and the staff is so…read morefriendly! Love that they have an app you can let them know when you are on the way, they will leave your finished clothing ready for you!

Ocean Blue Cleaners

(38 reviews)

Great service. Bright and open. Hard to park but great…read moreprices. They are on time! Good results for my jacket , cashmere sweater and silk shirt. A must for dry cleaners.

Came in for my first time to have this blazer dry cleaned the price was a bit high. When I came to…read morepick it up I noticed a thread coming off the armpit side. This is a brand new blazer and I would have noticed it. The lady said they don't do damages like that and ignored me to help another customer. Very unsatisfied.

Heather & Daughter Laundry

(150 reviews)

•$

Super clean machines and a well-kept interior made for a great experience…read more I used a medium load washer for $5.75, which took about 35 minutes. Payment was easy with Apple Pay through AirWallet. Laundry supplies available for purchase but most customers brought their own. The owner was very kind and helpful, answering my questions and clearly takes great pride in creating a welcoming, clean, and safe environment. The quiet residential neighborhood nearby made it easy to enjoy a walk while waiting for my laundry to finish. Highly recommend if you're in need of laundry service!

Extremely professional, and beyond helpful. The team tries to bring the best service possible every…read moreday. Truly the best laundry experience I've ever had. Accepts cash and card, fair prices as well.

Maureen’s Alterations & Cleaners

(67 reviews)

•$$$

Maureen hemmed 3 pants for me. Her work is excellent and she was able to complete the Job very…read morequickly.

Sadly will not be returning and wouldn't recommend. I brought some pairs of jeans for repair and…read morethey came back very uneven (seams back of jeans don't line up, and not evenly brought in from each side). Brought them to other tailors to try and fix and they even said it's nearly impossible with the damage done. The service is very nice and accommodating, I'm just speaking on the product received.

Southwood Dry Cleaners

4.1

(31 reviews)

•$$$

Absolutely the best dry cleaners. They truly value customers, are careful and thorough with all…read moreclothing/textiles, and is the only business who does fine, detailed, expert alterations, tailoring including for the most important life event gowns and suits. Been a customer for over 23 years since their original location and each visit is a pleasure, with impeccable and consistent service. The kindest, most professional business owners I have ever had the pleasure to do business with. Thank you Southwood Dry Cleaning! J

Got some tailoring done here and it is the absolute worst job I've ever seen. They messed up the…read morefirst time, tried fixing it and it's the same as before...they then charged me $80 for it. Would give 0/10 if I could do not get tailoring done here.

Best Cleaners & Tailor Shop

(91 reviews)

I took a top I purchased from Amazon to have alterations done on the straps. They turned two straps…read moreinto one, tightened them to my liking, and remove the cheap adjustable clasp, which made the straps not look cheap anymore. The price was surprisingly fair and they did a great job. Clean work except for a few pieces of thread that could have been cut but I can do that myself. Service was fast and done in 3 days! I was greeted as soon as I walked in and received great customer service. The cleaners is located on the corner of rosecrans and crenshaw next to Louisana Fried Chicken. Whenever I need alterations done, I will definitely give them another try.

My new dress came back to me smelling like B.O…read more It was my first time coming here and everyone and their mother was recommending this place so I thought I'd give it a try. The experience was pleasant and quick. It took 2 days for them to tailor and wash the dress I had bought online. I was highly anticipating this dress for a wedding I had coming up the next day and didn't expect any issues considering this place was so highly rated. But unfortunately when I got home and tore open the clear wrap off the hanger, a terrible stench hit me. My brand new and CLEAN dress smelled like body odor. I emphasize clean because it was noticeably washed and steamed too. I felt very confused and disappointed as to how this could be. And before I could even think to call about it, they had closed and now it's too late because the wedding event is tomorrow.... Don't think I'll be coming back.

Blue Sky Cleaners

4.3

(46 reviews)

Amazing job. I have brought several garments here and they always do a great job. They are so nice…read moretoo. If you live in the south bay try them out!

this is my go to cleaner. They also do fluff and fold, which is sometimes so helpful during really…read moreextra busy times of the year. The prices are very reasonable and they get the work done on time. If you have a tricky stain, they will work on it and will give you, the best effort that they can. I appreciate their honesty and their kindness. I highly recommend them.

Sam’s Cleaners

(53 reviews)

I rarely leave negative reviews, but this experience was disappointing enough that I feel obligated…read moreto share it. I brought in several Crate & Barrel curtain panels valued at approximately $900 for dry cleaning. Because of the cost of the curtains and the fact that they were in excellent condition, I specifically asked the owner, Sam, about potential risks before signing the waiver. During that conversation, Sam told me that pilling was a possibility, but he also stated that he had never personally encountered a situation where a customer's curtains experienced an adverse outcome from the cleaning process. He reassured me that everything would be fine. At no point did he mention shrinkage as a potential risk. That distinction is important because if I had been informed that shrinkage was a realistic possibility, I would not have proceeded with a nearly $400 dry-cleaning service on $900 curtains. I would have simply replaced them. Unfortunately, after cleaning, the curtains no longer matched in length. Panels that previously pooled slightly on the floor are now hanging approximately 3-5 inches above the floor, and the lengths appear inconsistent from panel to panel. In addition, the curtains appear to have been pressed improperly. The fabric no longer hangs straight. Instead, the sides appear narrower near the top and wider near the bottom, creating a noticeable billowing or hourglass effect. When I raised this concern, Sam acknowledged that the pressing issue was human error. I should note that I was unable to pick up the curtains for approximately a month due to a medical emergency. However, the condition of the curtains upon pickup does not change the fact that the shrinkage and pressing issues occurred during the cleaning and finishing process. What ultimately prompted this review was not just the outcome, but how the situation was handled. I spent approximately 20 minutes on the phone with Sam attempting to discuss the issue calmly and professionally. Rather than addressing the specific concerns I raised, he repeatedly insisted that I had been warned, despite the fact that shrinkage had never been mentioned. The conversation frequently drifted into broad generalizations about waivers and customer responsibility rather than the specific facts of what had been disclosed to me before I signed. When I explained that there is a meaningful difference between being warned about pilling and being warned about shrinkage, he maintained that shrinkage fell under the general umbrella of possible damage and that he could not be expected to list every potential outcome. I disagreed. When a customer specifically asks about risks, they deserve enough information to make an informed decision. I also found it unreasonable that I was told I could receive either a $50 accommodation for the shrinkage issue or have the curtains re-pressed to correct the acknowledged pressing error--but not both. These are two separate issues. One relates to the cleaning outcome, while the other relates to admitted workmanship during finishing. Perhaps most disappointing was being told that providing any additional accommodation would essentially amount to "running a charity instead of a business." After spending nearly $400 on the service and receiving curtains that no longer fit or hang properly, that comment felt dismissive and unnecessarily insulting. Had Sam simply acknowledged that shrinkage should have been discussed, shown some empathy, and worked collaboratively toward a reasonable solution, I likely would not be writing this review. Instead, I was left with damaged curtains, no meaningful resolution, and a conversation that left me feeling unheard and blamed for an outcome I specifically tried to avoid by asking questions upfront.

Earlier this week, I brought in my new jeans and requested a 2-inch original hem. I recently picked…read moremy jeans back up and was really happy with the results!! Flawless execution, to a point where you can truly feel the attention the detail & appreciate the skills needed for this kind of service. So I'm very fortunate to have this business close by. PRICING: Totally fair. I was pleasantly surprised to have been charged $25 for an original hem. To my understanding, it's more labor intensive compared to a standard hem. Sam helped me from the intake and even recognized me during my pickup. He's kind, polite, a real stand up guy running an honest business.

Green Cleaners-Harbor City

(104 reviews)

Just discovered them after years in the South Bay. Great service, impeccable operation. Amazing and…read morecaring staff. Glad I found them

Great customer service. Tailoring services were exceptional! I had 2 formal dresses altered.read more

Lina's Alterations

(94 reviews)

Lina is so sweet, talented, and hard-working, taking less than 4 weeks to completely redo the back…read moreof my wedding dress (for a super affordable price, may I add). I bought the dress with a zipper back that I wanted removed and replaced with a corset. Lina did an amazing job and truly turned a Goodwill find into my dream dress. I refer her to everyone now; She is just amazing.

Excellent service! They altered my Jessica McClintock dress perfectly and changed it from a Zipper…read moreto a corset back. It's beautiful and was done within the timeframe I requested. Highly recommend!

Anthony's Leather & Shoe Repairing

(321 reviews)