I have been coming here for 15 years. Three cars. I would never think to go anywhere else. The…read moreowner employs the same level or better Honda Techs you'll find at a dealership. If you're looking for lower cost through discount labor rates this is not the place. Your SIGNIFICANT cost savings come from this: I have had my car at a dealership several times over the years. The dreaded moment comes when the service writer comes out to tell you the bad news. You need 11 things (real number from one experience) done immediately. I thanked the service writer, asked for a copy and bought it to Compact. Two of the eleven were "Do it now" required. 7 were done as needed over the next 50 or so thousand miles. AND 120,000 miles later, two of the recommendations on that clipboard never came to pass. I can't begin to calculate my savings. But what is priceless is knowing I'm family and in good hands.

First time customer for a standard mileage level service. When I arrived he asked me if I "had been…read morequoted a price". Huh? Are there different prices? Depending on what? I had no prior price quote, so said OK to the price he gave me on the spot. I was surprised by the price and his reply was, "It's your call." When it came time to pay, I was given a price about 15% higher! When I questioned it, then the charges started coming off. in addition, having to pay a 2% fee to use a credit card is outrageous. As with any establishment, that is one of their costs of doing business. A good business factors all costs into the prices they charge. i will not return to a place that does not treat their customers as welcomed.

sprinter Van nightmare I took my van to Wellman automotive…read morerepair shop in Gastonia in late October they diagnose my van with a bad turbo so they replaced the turbo I picked my van up two months later the problem was identical when I picked it up I drove the van out 1 mile from their shop the van stopped running I had to call Lynn for a tow I called Wellman's no one would answer the phone I called back two more times the lady answered the phone and I asked for Duke to call me the next day well the next day came and he never called I'll keep everyone posted on what is actually wrong with the van but two months and $2000 later that's a hard pill to swallow and no Customer Service from Wellman's just beware of what shop you take your vehicle to

Moved to the area recently and needed a mechanic for maintenance and minor repairs to my Audi…read more Wellman technicians are knowledgeable about imports and do the job right. I usually talk to John Michael and he knows all about my car. They are honest with you about their work and treat your vehicle like it was their own. They will go above and beyond to help you out and are super friendly. Highly recommend their services!

Editing this as the owner of Clements automotive In Belmont NC said, to my bad review , "we built a…read morereputation on honesty." but if you look at their website, you will see there are many people who are dissatisfied and he did not make good on my air-conditioning job as he stated in another review that he stands behind his work . He just basically said we don't have to worry about this one anymore. Bad attitude . Here's the absolute truth of what happened .. let me also add I am an exemplary citizen. I work as a F/A for American Airlines going on 30 years . A very fair person and do my best to treat everyone with respect and kindness every day. .. Took my Honda accord to get AC working. Blower worked fine but needed charged . When I picked it up, it seemed to still blow warm air but thought it needed a few minutes to get cool so I drove it home in about 4 minutes. Should have went right back but I honestly thought it needed a couple minutes to get cool and I was very close to my house. I parked the car . Then I Drove it THREE days later & it blew complete hot air . I told owner about it and he did nothing for me . (even though he states that they stand behind their work .) He said with an uncaring tone, "They can blow at any time. "Really? Drive the car home in a few minutes while it's already blowing warm air and three days later it doesn't work and it blew??? You think so? I paid several hundred dollars to have this fixed. I asked several people and they said you did something wrong. I asked several people and they said you should've made it right. I still have no air condition.. He messed up and did not take accountability and responsibility . I paid several hundred dollars. I don't even know what this dishonest person did for that much money. He certainly did not change the air cabin filter either.. I'll enclose a pic. I've been so angry. I'm only now posting about it , as I'm not a complainer but he totally ripped me off. I was going to get my oil changed there recently , but it did not sit right with me to go back and give them my business and then this all came to surface again . I could hear my dad in heaven, telling me not to go to that person . I decided to tell the truth online because it's 100% true no matter what he says . People know deep inside when they aren't doing you right . There's no way that air air-conditioning was fixed . He took my money. These people do not treat others fairly. You may get a good experience here and there, but he completely ripped me off and he knows it. Also, another huge thing, he did not lock my car when I left it there & a homeless person was in my car found rooting around on his security cameras. They called me. How horrible. Police were involved. They can't even lock people's cars at night??? His answering machine is very rude as well . He tells you not to keep calling back in a rude, impatient disgusted tone. Call and listen, Although he may change it . They did not do me any service whatsoever and stole my money by not fixing my air-conditioning. Who treats a client this way? I should have been more insistent because I know that I was correct and that he was wrong, but I left because I'm not a fighter, but guess what ??My anger and his disservice finally popped out and I'm tired of it sitting on it . So here is my response now. I got ripped off because he is dishonest and I'm patient and kind. He is dishonest. Sir, you will get yours in the end. Please stand for me and Go to J&J Auto on Beaty Dr. You'll be treated politely, better communication and better price. Everything I wrote is 100% true. If I were in court. I would raise my right hand and put my left hand on the Bible to what I just wrote. ( I just read a review from a few years ago . The owner responded and he said they stand behind everything they do, but he did not stand behind my air-conditioning job so he is a liar as well. ) He truly owes me an air-conditioning job.

Always great, honest service . The only issue is just getting an appointment because they stay so…read morebusy!

Thankyou good job easy in and out with appointments and sometimes they can work you in , they've…read morereally grown . It was Stiles now it's Beattys and they did honest at great price

I've always had good experiences here. They seem honest and reasonable prices. I would recommendread more

Great folks to deal with. Took our BMW there and they did a great job. Will for sure use this…read moreservice in the future.

Paid over $800 for them to change the oil, brake pads, and replace front and back rotors on our…read moreAudi. A couple of months later the squeaky brakes returned. We took it to a different place and imagine our surprise when the rotors had actually not been replaced. I would put no stars if possible. Very disappointed and frustrated.

I got a lift kit installed on my Jeep, along with new tires and rims put on as well. All this was…read moreput on just in time for Christmas and I thought the service was great. The men and women there have been kind to me each time i've been inside, and they have 75 cent sodas inside that are great

They don't line the cars up properly and then when when u take it back to get them to correct the…read moreproblem they act like it's a big problem after they tell u to come back! Multiple times this has happened and I will take my business somewhere else where they care about the customer!

I brought my car here today bc my dashboard lights lit up like a Christmas tree but the problem…read morewas quickly found and fixed. I don't see them often bc I own a Toyota but I know I can trust this company.

They always do a great job at reasonable prices. They also try to fit me into their schedule at…read moreshort notice. Highly recommend their services.

my experience with Lake Norman Hyundai last Monday was phenomenal. Richard Marsh, the sales rep who…read moregreeted me and my friend when we walked in, was absolutely wonderful. No push, just information and he answered a ton of questions patiently and cheerfully. He was really awesome. Turned out that going in for information and leasing a car was absolutely in the plan and that subject was thoroughly discussed, pros and cons. Everyone from the manager to Richard to the finance guy were patient and wonderful. I had purchased a Hyundai Sonata, '08 I think, back in 2010 at Lake Norman Hyundai and I had an extremely positive experience over the years with that vehicle and the dealership, et cetera. I love my car and I love the fact that I can message Richard or call is right there to help even after the deal is done the papers are signed. I made an appointment with him on Wednesday to go up and go over the myriad of features in the car and he spent two hours with me, sitting in my car out front of the dealership going over absolutely everything.

It's been three months since the last time I was at this location. After I wrote the initial…read morereview, the owner had called me and definitely didn't give me any vote of confidence that anything was being handled. If anything he made it seem like I was being unreasonable because I wanted my car to look the way it did before they damaged it. They were supposed to have ordered another new part since the last one had scratches on it. It was supposed to be in within a month. I've never heard another word. I've given up on this location. They damaged my car and it seemed like an inconvenience to make it right. Absolutely do not recommend. I will literally drive 17 miles today to go to another Hyundai dealership, because these guys are clearly inept.