Mother in law went to have her car inspected. They failed it saying it needed parts $241 to repair. I checked it and found it to actually work and took it to them. They lightly tapped the pedal, not hard enough to set it and said it needed repair. I questioned it it might be and adjustment and they tried to explain it would need parts and bleeding. Huh? It's operated by a cable and I demonstrated that it worked and would hold the vehicle on a hill. They tried to tell me it worked in stages. I told them they tried to scam an old lady and they have lost the entire family's business over this forever. Be aware of these people. You have been warned. read more

My husband has done business with them before and recommended I take my jeep there because it had been leaking oil. Mr Nobody preformed the diagnostic to Assess the issue(s) and gave a quote, we dropped the truck off on NYE, I called that Friday to check the status and was told they ran into a issue w/ parts that was ordered and was on the phone with the distributor at that moment and would give me a call back before 5pm that day with a "game plan" (no call back). I asked my husband to reach out Monday for a status update, needless to say it was ready Monday, upon picking it up, there were several things wrong that wasn't wrong before, engine was running hot, start/stop wasn't working and the heat was blowing out COLD air and the truck was still leaking oil. Husband called the next day to inform them of the problems and that we would be retuning it back. The oil was "supposed" to stop over time, the cold air was due to an air pocket (something like that), not even sure what they said about to engine overheating, and as for the start stop matter they quoted close to $500, stating that my battery is 9years old and it needs replacing. All these things occurred on their watch! After picking up the second time, less oil leak they said they cleaned it up best they could, the heat is back working, the start stop function ofcourse they wouldn't attend to because they feel as though it wasn't their fault (I feel otherwise) and my key fob is low. I am very disappointed and displeased with this recent encounter after paying a little over $1,900, the manager was not empathetic, showed no concern just excuses as to why it's not their fault. Why wasn't the vehicle test driven before it was "ready" to make sure everything was working properly. In the condition it was dropped off (aside of the fixing of the oil leak)? I'm sure the owner will reply and rebuttal but facts are facts. Also a start stop function can stop working due to irregular engine temperatures. I don't care how old the battery is, it was working before it was dropped off to their care and now it's not! We will not continue to do business here, nor will we recommend this establishment. It's very disheartening that this occurred. But it's a lesson learned. read more

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Well after spending thousands of dollars on a 2001 Honda to get fixed, I was told they warranty their work but because I agreed to pay 600.00 plus on some extra work that needed done I was told that had to be paid to before the repairs could be redone. I had to go pay more money to another facility to get work done that Mr. Nobody's had already done and how do they think I was supposed to pay them and another garage. It's sad that we was taken advantage of to use a store program that literally ripped us off with the prices and then didn't get the work done properl. Shame on you Doug you won't prosper this way! treat others the way you want to be treated. The car ain't even worth 2,000 and you have been paid about 3800.00 from my family!! read more

My grandmother has been a customer here for years and lately when she would take it in to get fixed there would a different problem and when she would go in to have it fixed they would lie about the real cause of the problem. They replaced her fan belt because something was wrong with it but used the wrong size causing god awful screeching and when they reexamine it they said it was "rust" on the fan belt. My mechanic savvy uncle took a look at it himself saw it was the wrong size of fan belt and got it fixed himself, today after she went to have something else fixed they had taken out a screw from near the tires and now a plastic piece is GRINDING against my grandmother's tire. Do not go here they will literally scam you and mess up your car. read more

Do not take your vehicle here for any reason. I have been a customer for about 4 years now. I took every vehicle to them fir tires, inspections, and general maintenance. I cut my tire pulling over some cement so upon calling and ordering my tire they got it there the next day I had already had my cut wheel and tire off my truck and ready to go when they phoned and said the tire had arrived. My wheel a 20x12.5 had zero sratches...mirror finish...no chips or dings. When they were finished swapping over tires I inspected the wheel and they had total scratched it up inside on the lip...around the edge and all the way around on the back side. Luckily I had taken a video and pictures before I even took my wheel and tire to be swapped. Well that didn't do any good ... I argued that they had done this on the switch and one of the employees even started arguing with Me. When u showed the manager pictures and my video that didn't do anything for my case either . I was told they could send it off and have it fixed. So I would have no truck for who knows how long. This is not how you do business they should have replaced the 300.00 wheel instead they lose my business which is way over 300.00 DO NOT TAKE YOUR VEHICLE HERE FOR ANY REASON. they do not put the customer first at all. read more

I highly recommend Mr Nobody on E Long St. The front end staff were great and the prices were great. I took my car in for an oil change and they had me out within an hour or so. Didn't mind the wait. They also offer a veterans discount through the Gaston County "Thank You for Your Service" program, which is always appreciated. read more

I would leave negative stars if I could. My air conditioner went out the first time a year ago took it here and paid way too much. It ended up breaking again while under warranty, took it back. They acted as if it was a inconvenience to fix it because it was under warranty. After 2 weeks I got my car back after paying another $300. Still broken. It is worse now then before. It won't even blow any air. These guys are definitely a rip off. Save your time and money and dont bother. read more

These guys are nothing short of accommodating! Good workers, all of the employees are extremely personable. The owner, Doug, takes pride in his business. I won't go anywhere else! Check them out for honest, good service. read more

If you have an emergency, go somewhere else! I was absolutely taken advantage of here. I was told I needed services that I didn't and the job was not completed the way I had asked. I had an early morning flat followed by my doughnut going flat (front passenger). I was right up the road so I stopped here right before they opened. I explained my problem and asked them to do an oil change as well. They returned about 30 minutes later and told me the tire that was on the car and the doughnut were not salvageable, so I asked them to put a new tire on dispose of the doughnut, replace the other tire (the front driver) with a new tire as well, so that the tires would wear evenly. I then wanted the old front driver side tire mounted on a wheel to replace the doughnut as a spare. A while later they approached me and said I needed a complete brake job done including rotors and drums. I told them to wait on that job. They insisted it needed to be done immediately and that since it was my wife's car "we needed to make sure she was safe" so I should return within a day to have it completed. They quoted me $500 for the complete brake job. I checked around the next day to compare prices and found another muffler and brake place (check my review there) that inspected the brakes and said only the back needed anything at all. I paid $150 at the new place. Had I have just accepted Mr. Nobody's word I would have paid $500 for a job that didn't need to be done. A week later my wife complained about a noise coming from the back of the car. I opened the trunk and found my front driver tire (just the tire, no wheel) and my flat doughnut thrown in my trunk. I checked my invoice and was not charged for a wheel, so I was charged properly for my service, but it was not completed the way that we agreed. I will never use this shop again nor would I recommend ANYONE use this shop. read more

Took my truck in for a/c service May 30, 2020. The service took 5 days and cost 1200. Ok, I thought I was ready for the summer heat but had to bring the truck back 2 weeks later. The second service appointment took another 5 days which really put me in a bend due to needing my vehicle. Ok, the a/c ran for three weeks this time and went out again. Taking the truck back for a third time, really inconvenienced me let alone the level of frustration. At this point, I was told I needed another 500 dollars to fix the problem they were suppose to fix the first time. Now have in mind, I told the owner is was disabled and on a fixed income. Yet, through all this drama over a whole new a/c system that I needed for medical reasons! The owner never offered any refunds or courtesy services, due to me paying for a/c in may that I couldn't use and was told in September after three return trips that I needed to spend even more money!! I wouldn't recommend "ANYONE" to take their car into this place for service. They will quote you one price then try to get even more money out of you! Very dishonest repair shop and very over priced!! read more