I called on a whim to see if they could remove a wheel lock that was mangled by the dealership. Matthew told me to bring the car in so he could evaluate and see if he could help. Before I could park the car, he was already moving towards me with a hammer. Literally ten seconds later, he had the wheel lock off and asked for a fist bump as payment. The dealer who messed up the wheel lock wanted me to pay an insane amount to remove it, citing it could take hours for a specialist. Mathew saved the day and removed all the stress I had been carrying around for months. Great guy! read more

Took my truck to get brakes done, they took a blow torch to a bolt and ruined an axle seal right next to it that otherwise never had an issue and said they weren't responsible. Made an appointment and Took the truck back in another time to get the tires that i bought from them rotated and get an alignment and waited me and my ride showed up to drop the truck off to tell me that the truck was too big to put on the lift even though they had it on there multiple times. Hands down the worst MR tire i have ever dealt with 10/10 will not be giving them any more of my business read more

Recently went to this particular location to get one of my tires changed after it blew out, William "Will" who helped me was able to get my car serviced in a timely manner. In addition, shout out to the members who also helped changed the tire. 10/10 service. read more

Incredible service and total honesty!I hit a major pothole that left my car driving like a NASCAR vehicle with absolutely no power steering. I was stressed and assumed I broke a tie rod or a strut. After doing a lot of research, I decided to try the Mr. Tire tucked behind the CVS in Clarksville.From the moment I walked in, Will greeted me and was incredibly kind, professional, and prompt. They quickly assessed my vehicle and gave me a free quote. It turned out the pothole didn't cause structural damage but completely threw off my alignment. While checking the car, the mechanic also noticed my tires were badly worn on the inside and wouldn't pass inspection.I deeply appreciated that Will did not try to upsell me at all. Instead, he gave me honest choices, offering both an economy tire option and a recommendation for a longer-lasting tire.The entire process was quick, efficient, and backed by excellent customer service. My car now drives beautifully--like I just purchased it! I highly recommend Will and his team. read more

Ive had my vehicle serviced at Mr. Tire on Ten Oaks Road 4 times. For rear brakes and rotors, 3 new tires. I apologize for my delay in writing a review. Unfortunately the manager who helped me the first two times they both have left that location. One was Michelle she was the manager I heard she transferred to another Mr. Tire location the last 2 times was Manager Will. Michelle and Will were very professional, nice and helpful. I waited in the lobby each time to get the work done and while waiting I observed managers Michelle and Will dealing with other employees and customers and they handled themselves very professional and nice. Also the mechanics were very friendly and professional. read more

Came in yesterday because I needed a replacement tire after hitting a curb. Will, the person behind the desk, was super and I asked how quickly they could replace it. He said around an hour and so I opted to wait and do some work in the waiting room. The WiFi was fast and I felt like I had just started working before Will came and got me and told me it was finished. The price was about $35 less than originally quoted, they put the spare and everything away beautifully, and the tire is doing great on the car. This is my second time using this location and they've been super both times. read more

Today, I visited Mr. Tire in Clarksville to address a slow leak in one of my tires caused by a small screw (see photo). Caleb, who was at the front desk when I arrived took a look and assured me the tire could be patched for $45, with a wait time of 1.5 to 2 hours, so I opted for the patch rather than buying a new tire. After driving home and returning with our second car to avoid waiting during the repair, I received a call 3 hours later that I'd need a new tire. After asking for clarity, I was informed that they hadn't even attempted the patch. The team in the back had decided it couldn't be repaired. This experience reflects either a lack of knowledge or effort from the Mr. TIRE team in Clarksville, resulting in wasted time and unnecessary trips. After multiple instances of poor customer service at this location, I'll be taking my business elsewhere and would suggest that others consider more reliable options for their tire needs. read more

Mr. Tire Auto Service Centers - Baby screw - Tires Near Me - Clarksville, Maryland

If I could give this shop zero stars, I would. Came in to replace 2 rear tires with nails in each. Tires were replaced but put back on the rear. Seems like a knowledgeable tire shop would know to put the new tires on the front of a front wheel drive. Was charged for an alignment but don't know how the alignment was accomplished with the new tires on the back. Receipt says TPMS kit was installed and checked. Left the store with the TPMS Indicator on. Brought the car in the next day to find the only tech who could work on the TPMS hadn't shown up for work. Brought the car back a third time with instructions to rotate the tires and check all 4 TPMS and to rotate the tires. Charged for a third TPMS (older car, plausible that it needed replacing). Tires were NOT ROTATED!!! Waiting for that now. read more

Great service for my tires! guys are quick and great fast response and great quality tires read more

Mr. Tire Auto Service Centers - Great guys always come here to get tires - Tires Near Me - Clarksville, Maryland

Tire immediately went flat when hit curb. Brought to Mr. Tire expecting them to place it back on the wheel. They replaced tire instead and charged $200 stating it was I repairable when had staple in it the size of one used to staple sheets of paper. Staple did not go through the tire; it was only stuck in it. read more

They were rude, unprofessional and told me to go somewhere else. I had an appointment to come in to have 4 tirea on my vehicle. When I got there, the young girl behind the desk was kind of rude. Didn't know who I was and I told her. I had an appointment and she's No, you don't. turns out the person who took all my information and made the appt the day before Never entered it in the system. She ginally looked around and found a piece of paper with all my info on it.i said to her call around and See if you could find the tires Somewhere else I took leave from work for this appt. She could care. eventually she called the other person who took my order the day before and I could hear him on the phone with her being really ignorant toeards me, the customer. till I said to him. Hey, I hear you. There's nothing he could do. I said you could have put my information in the system. They could have got some kind of notification. Cause you had all my information to call me and say. Don't take 3 hours of your leave to come here when we don't have your tires so you could have done something. He got really mad and said. Before I say something I will regret. I'm hanging up and he hung up the phone. That's how he resolved it. I guess it was all my fault to call, make an appt. Be told my tires will be in by my appt. read more

The online appointment system is either broken or not used by the shop. I made two appointments for tire installs (since they only had 2 tires the first visit I had to come back) and both times the service desk rep said the same thing: online schedule doesn't match shop schedule. The first time, they got the tires installed in 75m. The second time it took 90m! Not horrible, but recommend calling to know rather than being surprised. Mr Tire should either take down the online appointment option or get the entire organization in sync!!! read more

I made an appointment for an oil change and tire rotation. The tires were not rotated as requested. I reminded the technician to have this done and informed him of the location of the wheel lock and he noted it in bold in the work order. I also informed the technician who was working on the car to rotate tire, yet it was not done. They quickly got it done after. I spoke to the manager Chad about this noting that this was the third time this occurred. He said to me, and repeated it 5 times that the technician was new and he will talk to him about it. He went on to say they do not make money on oil changes and I have done no other work with them. When leaving out the door, he said 'Thank you for leaving'. Completely rude and not acceptable. read more

A relative and a neighbor recommended Mr Tire Auto Service Center in Clarksville, Md. I had checked around for a good price for 4 tires. I talked with Carl at Mr Tire and we settled on Ironman Tires for my 2015 Subaru. I went the next day to my appointment, and I was out the door with my tires within 2 hours. I was so pleased with the facility and the staff. My tires were within my budget and they look good. Driving home I realized my ride was quieter and smooth. I highly recommend Mr Tire....no pressure to spend more. That's important to me. Also, if I have to wait in a reception area, its important to me that it is clean. This place was extremely clean and quiet. And it was nice that Chik-filet was next store and open for breakfast, another perk! When I tell my five year old grandson I have Ironman Tires on my car, he'll think that's cool! read more

Listened to them talk about their price match on tires and how their business survives on people buying direct. BEWARE!!! Usually buy from TireRack which includes a 2yr road hazard free. Failed to mention I wasn't getting road hazard by purchasing direct. Now I'm stuck replacing a tire that's 33 days old because it can't be repaired. Fine for service but DO NOT buy direct. read more

Came in to Mr tire for some replacement parts for my car today since everywhere else was booked out a couple days out before I could have my car serviced and Nick the service advisor said he had open availability for the day to service my car and gave me a direct quote with everything I needed replaced and changed out for a good price and he even asked if I was specific about any car parts that they would order being from a certain company or if I wanted aftermarket and gave me the difference right then and there. I felt welcomed and the service requested was more than top notch! Just cause other people didn't like the service they received most likely means they had "other ideas" about how much maintenance would cost for their cars so just call and ask ahead of time before posting a bad review cause you didn't like the price of the service you wanted read more

I've been to this location for tire work repeatedly and alignment on multiple cars. They are friendly, eager to do the work, and don't treat you like an idiot. Great feedback also discussing options while the work is being performed. I think I had a glitch on one of those visits - crap does happen in the real world - but they went out of their way to make it right. read more

Mr. Tire Auto Service Centers - Bought 4 tires... only using 3. - Tires Near Me - Clarksville, Maryland

These "nice" guys FIND A WAY to screw things up big time. After installing tires, they put 1 front DIFFERENT SIZE staggered wheel on the rear. Then charged for alignment after rough ride! Also a suspension piece was installed BACKWARDS and loose, requiring a fix at the dealer. YOU WERE WARNED!!! read more

Had to go back and drop my car off twice and the problem still was not fixed and it's only an alignment repair I definitely will never come here again especially for a bigger repair do not recommend this shop. read more

I scheduled the appointment online and received an email confirmation. However, when I brought the car in the next day, I was informed that the service center was understaffed for the oil change and asked to reschedule. PLEASE KINDLY inform clients ahead of time if you are unable to provide the service!! read more

Bait and Switch: On 9/10 at their web site they quoted me a new set of Goodyear Assurance Comfort Tread Touring tires for $890. When I got there the morning of 9/11, they did not have my reservation, and did not have Goodyears in my size. Specifically, the only tires they had in my size were Yokohama and Michelin. There was about a $20/tire difference in their price. I ended up paying $1480 for the Michelins. Also, I'm missing a valve stem cap. read more

Great service members! Fast and reliable. We needed 4 new tires and they were able to get them within 2 hours for us. read more

I called the store and got a price on the phone before going over to have tires mounted and Balanced. When I arrived they wrote the work order up and increasded the price by 40%. When I called them on it they reluctantly agreed to the price quoted over the phone. When I got the wheels back they all had deep scratches from the mounting machine. In 50 years of working with cars I have never had anyone do damage to rims like they did. I would not recommend this shop for any work. read more

From the "what was I thinking department" I offer that I patronized this establishment for the 1st and last time. The rating and experience are influenced by 2 things: 1. Three days to receive the tire delivery to the store trashing an entire day of my time. Didn't arrive when promised causing significant delay; 2. Severe vibration at 30-60 mph due to poor tire balancing; 3. Severe pull to left (I surmise b/c I declined alignment b/c I had alignment 2 weeks ago). I actually believe they threw alignment out b/c I declined the service. I will NEVER go to Mr. Tire again! read more

I had a great experience at this Mr. Tire. I called for an appointment to have 4 new tires installed, they gave me an appointment that afternoon, they took me right away when I got there, and did a flawless job installing the 4 new tires. read more

Good scheduling, quick in and out, nice to work with a place that is looking to help yoI

Brought my car in for the second time this year after getting a flat (potholes ugh). The staff here are excellent! They informed me that my rim was damaged on the pothole impact and also showed me subsequent damage on other tires. Honest and good work! read more

Not a great experience. I popped a tire over the weekend. I thought the most efficient way to get it squared away would be going to Mr. Tire (hence the name). I was wrong. I dropped my car off on Saturday around 1pm. The gentleman who checked me in told me he would attempt to patch the tire if he could. I get a call 30 mins before closing on Saturday informing me that it couldn't be fixed and needed a new tire. Gave me a set price, didn't offer more than 1 option. No big deal, but the store is closed on Sundays and I use my vehicle to get to work. I had to take the day off, vehicle was ready around 5pm on Monday. Thus, over 2 days without a vehicle for 1 popped tire. The facility is very clean and gentleman who checked me in was friendly. The timeliness and communication is what needs work. My family will use some place else in future if tire issues arise. read more

I needed a battery for my son's 2004 Ford Fusion. I figured I would give Mr. Tire a try since it is close. I asked them to also change the oil. I was budgeting around $200. They never gave me an estimate but called me in a few hours to say the car is done. I was charged $412. They charged me $270 for the battery and $60 for installation. The car is barely worth that much. I guess they are struggling and feel it is good business to rip people off. Don't go to this location (Ten Oaks Road Clarksville, MD). A battery for a car this size is usually around $70-120. read more

Sent my 19 year old to get tires that we picked out on the website. Of course, they "didn't have those" and sold him tires that cost about $75 more a piece. I could have lived with that but they sold him every other thing in the book (lifetime balancing, whatever)for a grand total of $1300. Lesson learned. But then to make matters worse, we didn't even get a proper invoice and now I have to make many phone calls to customer service to get one in order to get a lousy $50 rebate that I had to find myself despite the fact that I specifically asked for a rebate when I picked the car up with my son. Horrible service. Never again. Shame because convenient location but totally not worth it. Should have went to Sparks Car Care or joined Costco. read more

James and Brian are amazing people to have worked on my tires. Honest, down to earth and all round great guys.

Don't bother, very expensive. Overcharged for tires and service. I will think twice before going to Mr. Tire again.