Of course our air conditioner decided it didn't want to do its job when the heat index is over…read more110°! So what's a girl to do? She starts looking for companies online that have good reviews. Bingo! Found it! The name of his company says it all! Honest? Yes. Explained things to me in a way I could understand since I have no knowledge about HVAC units. Told me options and explained his thought process behind it. My HVAC needed Freon. And it got what it needed. And now it is no longer in the 90° range inside the house. Another big perk is that he is a local from Mount Juliet. I really do like to support local businesses and this is one that I would use again if I needed. 17/10 recommend!

We were having an issue with the AC in our house where the unit would try to power on, then turn…read moreoff immediately. Dave was one of the first people to respond to my request, and came out to investigate what the issue was. I appreciated that Dave talked me through what he was doing and how the AC unit & thermostat worked so I understood some basics of why things were not functioning correctly. It turned out there was a larger issue with the unit, and Dave was able to procure the parts and fix the unit in a timely manner. He also helped us install new thermostats and everything is running smoothly now! Dave is efficient with the work and an excellent communicator. We highly recommend his HVAC services!

After trying other hvac installers and cleaners, we have settled on sticking with a company we can…read moretrust. They provide thorough explanation and excellent detailed service. Highly recommended.

On time, efficient, knowledgable, everything you want in HVAC service and repair! I would…read moredefinitely call them again!

HVAC repair that was timely, honest, friendly and fair. Rayden was so knowledgeable and helpful…read more I'll never hire anyone else.

I don't even know where to start. My HVAC is only 3 years old and hasn't given us any problem. I…read morecalled Solace to schedule a tune-up. Nothing fancy; just clean and check the unit for the summer. That's when they came to my house and told me that my unit had over five problems, including leaking refrigerant, bad capacitors, electrical work, etc. Funny enough, their first quote was for 8k, which was to "fix these terrible problems." However, they gave me another crazier solution, to get a brand new unit, which was only 2 tons for a small house for 11k. Kid, you not. I went and got a second opinion, and as I suspected, my HVAC connections weren't the prettiest, but had no problems. The other HVAC professional also found out that they only cleaned a portion of the unit, so he installed a new disconnect, re-did my drain line, sealed my flashing, and rewashed my unit for $600 bucks. Do it at your own risk. I have never seen something like this, not even when I used to live in NY they tried to upcharge me like that.

Quick in and out, turn around, and professional. I don't need to say more so here is words.read more

Ryan and Ari went above and beyond for us (even over the holiday weekend) to figure out a…read morecomplicated hvac issue. They came up same day every time we had a problem. Traci, their client engagement specialist, was also so helpful, nice, and reassuring. Appreciate y'all!!

Would not recommend. I had a 3 ton AC unit installed. They replaced my old unit with a new one in…read morea different location that was convenient for them. This meant not putting the unit further back in the crawl space but right in the way of my crawl space entrance. This also meant installing a new pad that sits beside my already large and accommodating pad for the units, which also blocks a sprinkler head. The pump/drain installed was put right next to the house so water would drain between the foundation of my house and the pad. That also created a lot of algae buildup. I fixed this myself. Does the unit blow cold air, yes. Is this quality work? Not in the slightest. Despite this experience I called this company out to have my air ducts looked at for potential cleaning. A recommendation was made to have my air ducts cleaned. The quote received referenced systems being cleaned. It was NOT clear when they first came out they would only be doing 1 of 2 systems. I learned this while the work was being done. I reached out to express my frustration that a $1200 duct cleaning was only for 1 of the 2 systems. I received a call back with the technician citing he only looked at one system. The technicians explanation and the quote did not make it clear that only 1 system would be cleaned. Strange too that the odor that triggered this duct cleaning was on the system they installed. I had no issues with the original system that was there for 13 years. I will not only NOT recommend this company, I'll go out of my way to warn others. There are plenty of companies looking to earn peoples business, and I'm glad to give it to them.

We had an A/C issue and our normal company couldn't make it out so we called Covenant. We have used…read morethem for seasonal maintenance but nothing else. Trip charge was $109 to basically tell us to turn it off and they would be back the next day. Said he couldn't charge the gas because it would just run out. Night of heavy sweating. As they said, they came out the next day and analyzed the issue. $300 for leak detection. Once they found it we were told, even under warranty, it would be $2100. I do not like to get one opinion so I called our normal company. They came right out, found the leak without $300 leak detection and said it would be $800 out the door. In addition he charged it and said it would last us a week and call if we needed him before then. I do give credit to Covenant for coming out but charging us 3 times as much was ridiculous.

Do NOT use these people. they don't show up and appointments with them mean nothing. We waited 4…read moredays for an appointment and they didn't show. No call no message. When we finally got a hold of them again & they said oh well, and wanted to reschedule another week later.

This company is very unreliable. We placed a work order with them on a Friday. They called on…read moreMonday to schedule for Wednesday. They didn't show up or didn't call. When we called them on Thursday to follow up to see what happened, they said that technician ran late on another job and then got sick. They told me they'd have to reschedule for Monday. This is unacceptable and I told them we would just find another Service. I would not recommend using them.

Chris came over within 30 minutes of calling and had our ac up and running in no time flat! Great…read moreguy and amazing service!

From the owner: Tactical Heating and Air is your premier HVAC full-service provider, committed to delivering…read moretop-notch heating, ventilation, and air conditioning solutions. Our expert team specializes in installation, maintenance, and repair of all HVAC systems, ensuring optimal comfort and efficiency for your home or business. Whether you need a new furnace, air conditioning unit, or routine maintenance, we offer reliable and affordable services tailored to your specific needs. Trust Tactical Heating and Air to keep your indoor environment comfortable year-round with our comprehensive HVAC solutions.

Got quotes for repair and replacing my HVAC system from multiple companies. Maynard was the best…read morequote by far and they installed the new system quickly and neatly I really appreciate their help and so glad to have a new system that I hopefully sail not have to repair any time soon. Only negative was I was quoted a smart thermostat and did not receive one. Would have been nice but not necessary. They were also supposed to come and inspect the install and appointments were made and rescheduled a couple of times. They didn't show last week and didn't reschedule this time, so I guess I need to give them a call.

Arrived on time and clearly explained the service they performed. Highly recommend this company.read more

Thank you so much for fixing our AC that day we called you. I know how busy that day becaus eit was…read moreFriday but you managed to still come and fix our concern. God bless you Sir and your business!

Sam is great. Our home AC died last night and I called Sam right away. He tried to help me…read moretroubleshoot it on the phone to save me the service call but the capacitor was blown. He replaced it promptly this morning. His prices are fair, his expertise is unmatched, and he's an all around professional and nice guy. Sam will have my business for as long as I live in Hendersonville or until he retires, whichever one comes first. If you have HVAC needs, you can trust Sam.