they were here on time. They called me or texted me 30 minutes before. And Sean's work is beautiful.read more

If you have a 1895 house like I do, you may not like the news that the old chimney needs to be…read moredecommissioned and/or rebuilt. I got that news, but coming from Mike, who was thoughtful and thorough I definitely felt like I was in good hands with a trustworthy company. I had two chimney projects completed on the house a full decommission and a new hot water heater chimney. Duck worked carefully, quickly and honestly. He communicated regularly, and did great work. Thanks!! My old house needed a special touch on the demolition at the roof line and I couldn't be more pleased. Yes, a higher bid than another, but this is a great positive example of "you get what you pay for!" Excellent, professional work, completed on time. Duck left no trace. Thanks Mike for your honesty and Duck for your professional craftsmanship.

Great service, clean, friendly and professional chimney cleaning and inspection. Competitive cost.read more

Revising my previous one star review to four stars. There…read morewere some communication issues. They showed up a few days late and at a different time but once on the job they were thorough, pleasant and competitively priced. They did a good job. (Also, we're in PDX, not SF as listed.)

Excellent experience- would rehire! We needed a service on our fireplace after moving into a new…read morehome, and he did a thorough clean and safety assessment.

Punctual, knowledgeable, honest, and a great value. We had our chimney swept and inspected, after…read morethe inspection we were given a health report and suggestions for future services.

We moved into a new house with a nice gas fireplace that we use constantly. Well my 3 year old…read morefound the remote and gained access to some buttons and started messing around - and we could no longer get it to work properly. I used Yelp and found Steve at Perfect Chimney who could come out same day for a very small consult fee. He fixed it within 30 minutes and was polite and efficient! We also have another fireplace in our house that we've never used. He looked from the outside and offered to fly his drone up to see how they were holding up. He showed me detailed pictures of the issues he noticed from way down on the ground, that were needing fixes. He was clear in the reasoning and not sale-sy. The team is coming back in a week or so for several fixes and I'll update my review when that happens, but so far, very happy with their work.

We contacted Perfect Chimney to clean a gas fireplace flue. They were very responsive in their…read morecommunications, arrived on schedule, were friendly and professional and completed the task in a timely manner.

Fantastic experience. My furnace vents out through the roof and it was rusted. I called them to…read morecome out and take a look. Phillip talked me through the issue and did a quick fix to solve my problem and a very affordable price. I was very impressed by the service. Also, there was no issue with making the appointment or follow through as mentioned in other reviews. Thank you!

Russell Chimney to the rescue! I needed a cap installed and the damper replaced at the request of…read morethe person buying my house as a stipulation for the purchase and closing process... at the beginning of what I learned was essentially "chimney season," meaning I was getting quoted about a month out for service when I only had about 2.5 weeks until the closing date. Whoops. They were actually nice enough to help us out and seemed to be the only ones willing to work with us and our short deadline. I got a lot of "good luck! Why don't you try _________?" which was not helpful at all. They quickly got our cap ordered within a week and came and finished the work as soon as it came in. Great service and they did a great job on our chimney!

Just bought a house. Inspector noted minor repairs might be needed on Chimney, so I called for an…read moreestimate. Not only was the cleaning $260 (two other companies would do it for $125) but the estimator claimed we needed to rebuild the entire thing, and claimed that water was leaking into our heating system in the crawl space. This was odd because I just had the heating system serviced and nobody said anything. Called back the heating guy who did an immediate inspection. He fools me things were great and no problems. Not even condensation. I then went to two other repair companies for the chimney. Both of them laughed at what Portland Chimney said needed to be done, and quoted me about $2500 in repairs and claimed it was not urgent, vrs an immediate need to rebuild and 12k in repairs. This is a dishonest company.

Excellent service. Our chimney needed a new housing on top and repair to some of the bricks either…read morereplacement flashing along the chimney. Our requested services were completed with a great value for services rendered. Very impressed with quality of work.

We had Chimcare completely rebuild our chimney, and they did a great job! We appreciated that they…read morecleaned up at the end of every day, even when they were returning the next day.

Chimcare is terrific! Brian send Maclane to clean and inspect our chimney. Maclane was prompt,…read moreclean (no mess left behind) and thorough. He gave us the confidence we needed to use our fireplace. This was important since we just purchased the home. We would definitely use Chimcare and Maclane again, and highly recommend them.

Arrived on time, very knowledgeable in his trade and his wife was second in command. A good team…read morethey made, getting the job done top to bottom literally. Cleaned the wood stove, pipe to chimney from stove, removed the top wind deflector and swept to the basement clean out. Recommended a newer designed rotary wind cap and I agree. They will be the new owners as of Nov 1st. He has worked for Fox for enough years to become the owner and let Current owner retire finally. Best of all an honest and fair priced company.

Awesome company!! I was quoted $350-600 for a chimney cleaning from 3 other companies which seemed…read moreoutrageous - one of the companies didn't even show up for the appointment I scheduled. Fox's Chimney cleaning was $199, got me in within a week, was prompt and on time and the sweepers were very kind and efficient. I'll be calling them back in 2 years for another cleaning for sure!

We are so happy with the work and customer service provided by Shawn and everyone at American…read moreChimney. We called them in after another local chimney company cancelled/failed to show up unprepared for three appointments. American Chimney was great not just by comparison but because they provided outstanding customer service and repairs on our 100+ year old chimney. Office management was organized and professional. All appointments happened as scheduled, were preceded with reminders, and followed-up with email check-ins or phone calls. Shawn took the time to sit down with me and explain all of my options. I had a lot of questions, and he answered them all. My family was committed to restoring our wood-burning fireplace, which had begun to crumble (pieces of brick and mortar were literally falling down the chimney). The chimney was also not properly drawing smoke. Shawn provided a thorough inspection and explained that our chimney failed inspection on multiple points. Necessary repairs would be costly, and he recommended a gas insert, which would be half the price of the repairs. Ultimately, we decided to pursue the wood-burning restoration, and Shawn helped us find the most affordable options. Though we were quick to add on a few accessories, including a fan (for increased smoke draw) and a smoke guard, he advised us to wait to see if these would be necessary. (There was no pressure to purchase unnecessary items). After letting the repairs cure for over a month, we built our first fire a few days ago and were thrilled to see the smoke draw up the chimney. The work looks great, and with the masonry restoration, the chimney emits more heat than before. We don't need to add the fan or the smoke guard, so we are grateful for Shawn advising us to wait.

Thank you for your response. Unfortunately, the other chimney contractors provided a scoped…read moreinspection and report (estimate), and are CSIA chimney sweep certified mentioned by you! I can only guess how many inspections are done per day? No need to actually get the job at the current rates charged by you... Have you ever considered the clients time may be worth as much if not more than yours? Choose a contractor that provides you the information to best complete your job, yes, free quote! Certified like American Chimney and Masonry. FREEEEEEEEEE!