Went in for oil change. Very efficient and nice waiting room area. Price was MUCH better than the dealership!

My brake alert came on (BMW X1). Needed rear pads and brake fluid. Made an appt. for a week later at 1:00. I live in the quiet corner and have to travel 40 miles. Made an arrangement to be followed and picked up so I wouldn't have to sit there all afternoon. While I was traveling I received the first text message reminding me of my appt. When I got there the guy asked me what I was there for. He finally found on his computer that I did have an appt. and told me that they could do part of the work but I would have to bring my car back because they didn't have the parts to do the brake job. Told him I want everything done at once. He went in the back to see if they have the parts and while I was sitting there I received another text message reminding me of my appt. He came back and said they didn't have the parts. No apology, didn't try to make it better, didn't seem to really care. I walked out. Classless!! read more

Gave them my car to change a battery. couple days later the battery dies. I bring it back after jumping. they "reprogram" the battery and say all set. couple days later it's stalling CONSTANTLY. I bring it back again and leave it with them. after almost a week and them bragging about how they spent a whole 3 hours trying to figure out the problem, they say they can't. I ask for my car back because ya know, it's been a week already. fast forward a week. the car dies completely. now a month later and my car is still dead we call them and ask for a replacement battery. the guy says ". well there's a draw in your car so if you change the battery this is going to keep happening.". LIKE WHAT?! they knew they whole time and didn't say anything. they gave me back an unsafe car KNOWING but withholding. what was wrong. they refused to do anything about it, we will be taking this to court. read more

Took my 2018 M3 to replace and code new OEM headlights - they talk me It will take 1 to 2 days Call me my second day in saying they need more time because the can't code one side - they Give me too many excuses To keep the car more days until They figure it out- told them I need my car back And I will just take it if they can't cannot figure out how to code OEM headlights Also when they put the liner fender Back they didn't put two screws back to car -something simple !! I never thought this place can't not do the right Job and miss 2 screws and not available to code my new OEM headlights- and they state bmw professionals That same day I fund one guy Instagram name Marius that can code bmw headlights remotely w juts a computer- he code my m3 with no problems in 20 minutes and MUNICH couldn't figure out- When I call to make the appointment I asked them what's the price to get the headlights replaced ans coding $340 installation + $120 coding after I went to pick up the car they increase the price to $640.00 (double) why I don't know - I don't recommend this place Specially if you have a nice nice car and u want a good place to trust NOT then !! Very disappointed for something simple - ( how can they miss to put back 2 screws ) read more

I mean if I could leave negative stars I would. from the owner all the way down to the 2001 BMW 325 ci "loaner" car that has 300,000 miles on it and a battery that died 4 times in 3 days on me, this place is awful. communication or lack thereof was bar none the worst I have ever had to deal with in my entire life. if I didn't want my fingers to fall off I could go into extreme depth about my experience here. With that being said im gonna say one thing, If you're talking saving 1,000 or 2,000 dollars by going here compared to the dealership then by all means give it a shot (even a broken clock is right twice a day) but im telling you if its a couple hundred or even more, save yourself the time and stress and go to a dealership to get the work done. the Brightest thing about this place is the limerock edition m3 in the show room, other than that Munich is a waste of time, money, and effort. read more

I've had Munich Motorsports take care of my car for the past few times I've needed work done and they've been great every time. These guys really know their stuff and actually have a passion for what they do. They're friendly, remember their customers, and are very upfront and honest about everything. There's no pressuring you to do unnecessary work, no surprises, none of the nonsense people worry about with less reputable shops. Unlike the dealership, you're talking directly to the guys involved, so there's no dealing with a service advisor who doesn't understand issues and has never touched a torque wrench. The last job I had done, a water pump and thermostat replacement, was a good $900 cheaper than what the dealership had quoted me - nearly half the price! Plus, they warranty their work and actually know you and your car. Don't take your BMW anywhere else. read more

Been going here for years. They figure stuff out that leaves the dealers dumbfounded for a fraction of the price. Love Aaron and his team. Your a retard if you go anywhere else PERIOD read more

Great shop. Passionate about what they do and are super approachable. Waiting area is nice with a cool mix of M3s around the couches. Honest service, reliable, reasonable and, a rarity with some other shops- responsive. Absolutely no reason to go to the dealer if your service plan is up. read more

Hands down the best experience I have ever had dealing with a shop servicing a vehicle of mine! I just purchased a m6 and had problems with it the day after I picked it up. I called them explained what was going on with the car and over the phone talking with foad I felt 100% certain this is who I needed to bring the car too. He was very thorough and it was very obvious he knows bmw's inside and out. Also the fact that there pricing is so much more reasonable then a dealer and you have a true car enthusiast not just some run of the mill car tech working on your car is awesome! I will never trust any of my car's to anyone other then the crew at Munich. Fast service,professional,and good pricing! read more

Great people, easy to deal with and very knowledgeable. Much better than the BMW Dealers around CT or Mass. Good work, guys. Paul read more

As another review had stated if I could leave 0 stars I would. I had dropped my bmw off for an inlet replacement. I was quoted $600 but when I had showed up my bill was $1200. When I picked up my car it was in worst condition than I had dropped it off. While doing the inlet, Fauds team of "master technicians" broke my turbo coolant line and had blamed it on the shop that previously installed my turbos. When I had dropped off my car my coolant system was completely sealed. In fact I had done a pressure test the week before. When I picked it up, it was leaking a steady stream of coolant to the point they recommended to have it towed. They had also left my cars vacuum lines disconnected, which is very poor quality of work. I made it very clear that I was very upset with their service and the fact that I had picked up my car in worst condition then when I had dropped it off. If they tried to make things right I would not be here creating this review. They did not offer anything to make the situation right besides a bottle of USED coolant because I didn't have time to tow my car. I am no master technician but I do know N54 cars very well. There is no reason to even touch the turbo coolant line when installing an inlet. They claimed my turbo oil line was leaking as well but in fact it was not. They tried to play me and sell me many things I didn't need. I was so upset with the quality of work that I've reported Munich Motorsport to Connecticut Department of Motor Vehicle. This was the worst experience I've ever had. They had left me stranded with no choice but to take my car and pay them for creating an even bigger headache. After this had happened I called MPEROR Tuning and without a breath of air he said " bring the car over right now.". Mike and his son Mikey made my car right for a fraction of the price Munich had charged me. Please do not waste your time over paying for parts and labor on your cars when you can deal with honest people like the guys over at MPEROR. I DO NOT SUGGEST THIS SHOP TO ANYONE WHO CARES ABOUT THE QUALITY OF WORK DONE TO THEIR VEHICLE(S) read more

I went to Munich Motor Sports to upgrade my car with some Dinan peformance equipment. These guys are great! Super knowledgeable, straightforward, totally professional, providing top-notch workmanship. Can't say enough great things. Although they do a lot of race work, they also provide expert service for daily drivers like mine. They just moved into a great new space in East Windsor (54 Newberry Rd, two minutes from exit 44 on 91N). read more

The best BMW service and a fair price. These guys are the absolute best. Great mechanics, honest, easy to work with and much better prices than the dealer. I'll never user anyone else for service on my BMW. I have a 2006 330xi. I brought it to my regular dealer for service. The service light was on and the car wouldn't pass the emissions test. The dealer did diagnostics and informed me that the car had a bad cylinder. The only fix was to replace the engine at a cost of more than $18K. Since the car isn't worth that much and I couldn't pass emissions and wouldn't be able to renew my registration I thought I would have to get rid of the car. Before getting rid of the car, I asked for recommendations for a good BMW mechanic and someone recommended Munich Motor Sports. I called and explained the problem with the car and made an appointment. They took the car and performed diagnostics. They didn't think what the dealer found could be the real issue. But the problem was hard to find. They were persistent and kept at it until they found the real problem. They were able to fix the problem, including parts and diagnostics for less than $1,200. I'm really thankful to Fod and his team that my car is running great and that I don't need to get rid of it. It's a great car. I would give Munich Motor Sports more than 5 stars if I could and highly recommend them for anyone with a BMW. read more

Excellent affordable service. I moved up to CT from Philly and found these guys. I never was able to find a good BMW mechanic in Philly the entire 7 years I was there. Munich got my E39 M5 in and out quick when I was having a fuel issue. If you have a BMW this is where you should take it. read more

Very unprofessional and upcharging every chance they get. Huge disconnect between front office staff and shop floor mechanics.

Fantastic team of BMW professionals. They beat my dealer's estimate and got it done as promised. Very Personable. I have recommended family/friends to them. read more

I have trusted my M3 with these guys for 6 years. Professional, BMW educated group of guys. They will do the right job for the right price. I would recommend this shop for any Year or model BMW. read more

hands down one of the best places to service your car, whether its normal maintenance or an issue with your BMW , they have been amazing and I am so happy we found this place to take my car. I work for a service dept at a dealership and they provide better and faster service then we do and I would also recommend them over any of the BMW dealers in the area. You can tell that they actually truly enjoy what they do and that they love the cars, they look at them as part of your family -- true car people instead of someone just trying to make a buck read more

I bought a used BMW a few years ago, started bringing it to these guys last summer. Every time I get my car back from them I enjoy driving it more because I know they go through the whole car and let me know what it needs and what can be put off. I have been driving the it way BMW's are built to be driven because I know they checked the whole car and everything is tight. They don't overcharge and they explain what your car needs and why. read more