1. Murray Mechanical Service

1. Murray Mechanical Service

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Murray Mechanical Service

4.4 (11 reviews)

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1 year ago

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9 months ago

Nice guy. Saved me a lot by getting parts covered under warranty. Answers texts all the time

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Review Highlights - Murray Mechanical Service

I texted Tom (expecting to set up a time for Monday) and he called me back within minutes and came by and fixed our problem.

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Good Guys Heating & Cooling

Good Guys Heating & Cooling

4.5
(106 reviews)

Our AC decided to call it quits a few days ago. It isn't a super old unit, so we assumed it…read morewouldn't be a big deal to repair. We called a few places that we had used in the past, but they couldn't come out for several days. A friend of mine recommended Good Guys, so we reached out to them. Thankfully, they were able to come out the next day! Jason was our service technician. He was prompt and polite. He quickly found the problem and got to work making the necessary repairs. He was knowledgeable and explained everything to us. Within an hour our unit was up and running again! We will definitely be using Good Guys whenever we need any heating and air repairs.

TL;DR: They're amazing and you should use them!…read more This was our second time using Good Guys and both times have been amazing! We called yesterday morning when we noticed our AC was not kicking on and they were able to get a tech out today! Butch arrived on time and was friendly as could be. He wasted no time jumping in and trying to diagnose the problem. He went through everything he could think of, figured it out, and advised us of best solutions. We never felt pressured or unsure of the decisions we were making. He also pointed out things to keep an eye on, as they appeared to be going bad or outdated, but again, never once did he push for us to buy or do anything now. He was also honest with us about replacing the unit altogether (yes, you're thinking he wants us to spend the money and they make it), but the unit is 32 years old with a life expectancy of 20, soo he's not wrong. Beyond suggesting a new unit he priced out different components that we could replace, as we wanted to, in order to squeeze as much life out as we could. We were already considering replacing, so he helped us set up a no obligation consultation later this week. And honestly, if not for the service and respect we've been shown, we'd consider shopping around more, but this family owned company has earned our business and trust for years to come! If you need service or repairs, do not hesitate to reach out and use Good Guys, because they truly are: Good Guys!

Rey's Air Solution

Rey's Air Solution

4.9
(333 reviews)

I've called Rey's a couple of times already and they never disappoint. One time I had an issue…read morewhich they couldn't pin point, but they told me to keep calling every time I noticed the sound and they would help me until they could find it. Well...it turns out it wasn't the unit. It was a plumbing issue and they still helped me pin point the issue - no charge. They texted me a you tube video so I could fix it. It's so hard to find companies you can trust, but Rey's has proven themselves. They are always giving back to the community as well. West Sac or surrounding area - just call Rey's first.

Hmmmm. They use expensive AC capacitors…read more I picked out Rey's Air because it has a 4.9 Yelp rating. You can't always judge Yelp's rating by its cover. Our AC went on the blink yesterday. It's less than ten years old and is used minimally. The unit's interior house fan and exterior AC fan remained working but the compressor failed to engage. The air was not being chilled. I'm old. 76. I know that capacitors commonly fail and I have had them replaced over the years. Rey' Air quoted $79 to take a look. What could go wrong. On the positive side Rey's Air arrived promptly the next day. On the negative side, after about a half hour of perusing, the tech said that he determined that I likely have a bad capacitor. He recommended replacing it, or even upgrading to a better capacitor unit (for $200 "more") When I asked what the 'regular' capacitor replacement would be, he said $285. I hesitated. I said that's a lot for a capacitor. (Home Depot sells them for as little as $10 to $20 for the part). He said everything is expensive or something to that effect. I said okay. Let's just get it done. I did not want to go through more torment with another AC outfit. I said let's just go with the "cheaper chicken". Then the tech began adding. He said okay. "So that's 285 plus 79 (the show up fee). That's $364! (for a $10 part). I think I said 'yikes'. That is an 'expensive capacitor'. After a couple of minutes the tech relented agreeing to "only charge me" $285 for the half hour of looking (and five minute replacing). Bottom line: Fair price for fair service is all we ask. I see some gouging here. I understand that there are times when changing a capacitor's price should go up. As when there are hazardous or miserable conditions including problematic accessibility, or with lengthy or repeated driving times. None of that applied. Short drive. Open and shady and cool work space. If Rey's were to have charged $180 or even $200 for the tech's 30 minutes attendance, that would have been fair and profitable. Two star rating is best I can do. .

Rocklin Heating & Air

Rocklin Heating & Air

4.8
(494 reviews)

Two word review: Honest, Responsive…read more This is my THIRD consecutive 5-star review for Rocklin Heating & Air. In the last 10 or so years in the area I've called RHA, one other place because they could get me to faster - had a bad experience, waited for RHA had an amazing experience, and decided they're going to be my ride-or-die for HVAC. I called them at 7am and by 11:30am their tech had fixed and tested everything and off to help someone else. Yesterday was the start of a heat wave and ... our AC unit quit on us. I called RHA as soon as they opened this morning at 7am, asked for Joe in particular, and they gave me a window between 10am and 12pm. Joe texted ahead of time at 10:30, diagnosed the blown capacitor, swapped it out, cleaned things up a bit, tested the coolant, answered a bunch of questions, and was on his way in just under an hour. The diagnostic was $129 and the capacitor was $186 today. By a complete and total coincidence, I had been running some experiments with home temperature sensors for the last week. You can literally see on these pictures exactly when the AC unit stopped working - and when RHA saved our bacon. The "other" place I called years ago only had a $79 diagnostic charge, but wanted to rip out and replace the entire HVAC system - and claimed we were taking our lives in our own hands by not getting it fixed with him immediately. Joe and RHA took care of everything for the diagnostic. Yeah, you can probably find someplace to charge you less for the diagnostic or maybe less for the part, but when your house is boiling hot / freezing cold, you want to be able to call on someone you can trust to help you out - and not take you for a ride.

I called Rocklin Heating & Air yesterday because our unit wasn't running properly and we have some…read morehot days ahead of us!! They were able to get someone scheduled immediately for the next day! So, earlier this morning, our technician (Frank) called with a heads up for his arrival and showed up right on time. He was very polite and got to work right away. Turned out to be a bad capacitor. Frank had everything we needed in his truck and was able to swap it out in no time. Now our A/C is working great again!! Thank you so much! Glad I found you guys on Yelp!

Murray Mechanical Service - hvac - Updated July 2026

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