Pulled to far forward on a concrete wheel stop. Tried to back out and a steel rebar pulled my…read moreentire bumper off. Insurance sent me to Caliber Collision who quoted $7200 to repair. Went to The Shop and they quoted $2200. No choice, let The Shop fix my bumper. Took 1 week, painting a new bumper and all. Went to get my vehicle and it looks absolutely great. They did a fantastic job!

The Shop is the ONLY automotive repair and customizer I will ever use!…read moreFrom this day forward, I will never try and save money by using a lesser shop! The cost may be a bit higher, but when the job is finished, it's actually finished! No need to revisit it constantly! One And Done!

Frost Auto Care takes great "care" of their customers! From the initial bid through the pick up,…read morethey were very professional. I am thrilled with the results! Thank you Vanessa and Pete Frost (owner). Lynn C.

My 2007 FJ was ready for a serious refresh after nearly two decades. I spent over a year talking…read morewith and researching multiple shops trying to find the right team--someone who could handle the scope of the project with the right balance of quality, service, and price. (I had ideas but no clue what actually worked!) Then I finally found **Frost Auto** -- and they absolutely delivered. They handled everything: fresh paint, engine, tune-up, and brake maintenance, upgraded exhaust, new lighting, new moldings--a full overhaul at a fair price AND guarantee all of their work. (Classic, collector paint job started @ $25k) Admittedly, I was nervous about this investment, but after meeting the team for an estimate, a couple of follow up chats, that concern quickly turned into trust and enthusiasm. I shipped parts and mods straight to them, asked plenty of questions along the way, and Kim/Pete were patient and helpful EVERY time. Pete's recommendations actually improved my original plan, and their honesty about what they could and couldn't do made all the difference. The results? Beyond expectations. My FJ feels brand new--and honestly looks better than it did when it rolled off the lot. It's ready to run another 20 years. (Still a few small upgrades/color pops to come, but I couldn't wait any longer to share my experience.) If you're looking for ANY type of automotive care, don't think twice: Frost Auto Care is the place. Pete, Kim, and the entire Frost team deliver top-tier skill, reliable timelines, and genuine customer service--all with a smile and integrity. I live in Pinellas, it's worth the drive. *Rims and skid plate: C2 Powder Coating (recommend!!)- www.powdercoatingsarasota.com **Custom leather seat covers: Katzkin

I called to have a rear main seal and oil pan gasket replacement. Juan answered the phone and was…read morevery professional and accommodating. They sent pictures of the progress and had it completed in 3 days. As of right now, there are no complaints. They stuck to the price given and there were no hidden fees. I will definitely use them again!

I moved here from Chicago this December and recently received my new Florida license plate. While…read moretrying to install it, however, the bolts on my Honda Element broke. I consider myself fairly handy, but I struggled to remove the screws that held my old license plate on for the past 12 years. I even tried drilling them out, bought a special tool to remove the broken bolts, and watched multiple YouTube videos for guidance but didn't have any luck. Frustrated, I decided to search for mechanics in Sun City Center. I found a few and made some phone calls. One mechanic offered a fair rate for his time, while another quoted me between $50 and $100 and required an appointment to be seen. I then came across Pablo and Brad Auto Xperts. After reading their positive reviews, I decided to drive to their shop without an appointment to see if they could help. Upon entering their office, I was greeted by a friendly and courteous employee. I explained my situation, and she promptly went to find someone to assist me. A technician came out, assessed the issue, and helped me mount my rear license plate. He was friendly and genuinely wanted to help. When I asked how much I owed him, he replied, "Nothing; we did it as a courtesy." I was truly blown away by this kindness. In Chicago, I had many options for mechanics, but in Florida, I don't know anyone yet. Thank you, Pablo and Brad Auto Xperts, for your kindness, friendliness, and willingness to help. You have definitely earned my business!

Always a great job at BJ's..... no nonsense and they've been around for a long time ....you're…read moregetting quality

Great work, fast very profesional done. My send time here different car. A+ nice folks tooread more

I am utterly livid about your terrible customer service at your Bradenton, Florida location. I came…read morein on January 11, only to find out that neither my insurance company nor Caliber had arranged a loaner car. I had been told by someone answering the phone at Caliber when I set my appointment that I just needed to show up and the car rental would come pick me up. Ok, maybe my fault when it didn't turn out that way and I had to reset my appointment for today. Maybe. Maybe I misheard the person at Caliber that answered the phone. Nope. Not my issue. I set an appointment by phone to come in today. I set up the rental car with Enterprise and ensured I would have a ride to get the rental after I dropped offf my car. I show up this morning at Caliber and the lady at the desk said there was no appointment set for me!!!!!! I didn't realize I would have to babysit incompetent people in ensuring my appointment did get input into the computer. This is the second failure - and now I am sure the first time wasn't a problem on my end. The simple fact that the woman at the counter had NO offer of help other than to reset an appointment for Thursday (now the third time I would have to take time off of work), and zero explanations for why Caliber cannot manage appointments and deliver good information, makes me never ever want to use your services. I have never had such incapable service at a car care business.

Great service! Thank you Evan for going above and beyond and for the great suggestion regarding…read morethe taillight bulb replacement. Your suggestion worked and saved me a trip to the dealership. Also appreciate how the warranty issue was handled today - quick and hassle-free. I will definitely recommend your shop.

My dad was very pleased with Zach & Bill, awesome job on his SSR stereo & LED lighting. They were…read moregreat to work with.

***SCAM ALERT*** This review should come as a warning to all…read morewho are looking to get work done by Amplified Autosports. I had selected this place based on a referral from a Automotive Lighting website who has this business listed as an installer for their lights. After making a 2nd appointment, the first one not being honored due to shop staff issues (understandable), I took my car in to get the Daylight Running Lights replaced inside the headlight housing, fog lights to be installed (easier to get to when the bumper/headlight housing is off) and new high beams (require the removal of the headlight to replace). The appointment was set around noon so that I could drop the car off during my lunch break at work. Prior to me signing off on the work, I wanted to speak to the owner about the warranty/guarantees that are included with the work as my car is a newer car (less than 1 year old/less than 12k miles and still covered by bumper-bumper warranty). I was advised that the work comes with a lifetime guarantee, on the work performed not if it gets hit by a rock or in an accident. Great! That shows me you stand behind your work and that I can expect great things. I continued the check in process where I walk around the car with the office manager who didn't note anything wrong on the car and left. A couple hours later an email is sent by the owner (while I am at work) stating that visible evidence of moisture is observed inside the headlights. Because there is evidence that there was moisture/liquid inside the headlights there will be no warranty on the work. Pictures of scratches on the bumper (from regular driving) are attached as well as pictures of the headlight in which the moisture/liquid are located. He also invites me to come see the moisture damage in person as it might be hard to see in the pictures, which it was as I couldn't tell. As soon as I got off work, I checked my email, looked through the attached pictures and called the business. I stated that since the work wouldn't be covered under their warranty, I would take the car back to the dealership to get the damage fixed under the bumper-bumper warranty before getting the work done so that I am covered. I verified that the damage is visible from the outside so that I could show the dealership easily which was confirmed. The owner told me that he would have the car ready for me the next day to pick up which I told him I'd be by once again over lunch. I figured this was to remove the tape that was visible in the pictures and since it was close to closing time. When I went the next day to pick up the car, I asked the office manager to see the car and to see the damage that was stated the day prior. We walk outside and the office manager says that you can't see the damage because it is inside and you would have to take it all apart to see the damage (drastically different from what the owner told me the day before). So I asked to speak to the owner as he told me differently. The owner comes outside with a flashlight and starts showing me the damage through the clear part of the lens and I agree that it was visible under the light and would get it fixed prior to coming back. I go back inside with the office manager for what I think is to pick up my key, instead he states that I have to pay $160.50 for the work done on my car and shop supplies. When I asked what work as nothing should have been done once the damage was found and they wouldn't honor their warranty (change in the contract as agreed upon). Supposedly the bumper and headlight had already been removed by the owner. All of the pictures that were sent to me (including the ones where the damage is noted) are of the car untouched other than masking tape being applied. Even the high beams hadn't been replaced (which would have been a 30 second swap once the headlight assembly is pulled out). There should have been no work done on the car once the damage was found and you sent an email stating you wouldn't honor the lifetime warranty anymore. I shouldn't have to pay for unnecessary and unapproved work!

They did an amazing job, and were very polite and efficent. Melissa was so sweet, Stephanie was so…read morehelpful as well, when I needed to get something out of my car

I needed repair on my door and they was quick to get into and easy to work with insurance. service…read morewas excellent! I had a great experience with them and would suggest them to anyone who needs repairs!

Had my oil changed they put 18 quarts, should have been 15 quarts…read more Charged me 2,200 for 2 injectors. Big mistake going there.

Very disappointed. Would not recommend, will never go back. I called and got an appointment for…read morean estimate. When I showed up the first thing I heard was, 'this will cost a lot of money' without asking any questions. As I inquired about using used parts to save money, I was left standing as the representitive walked away and said, 'we won't estimate this for you'. What kind of business does this? What decent human being leaves you standing there without any explanation? Obviously they don't need new business.

I showed up with an emergency in my car and did not have an appointment, but Luis told me to come…read moreright into a bay so he could quickly check my car. They Quickly determined what it was and even drove himself to go get a part for me across town. Had it fixed in a few hours for a really good price and it could've been an absolute disaster. So thankful they were helpful and sent me on my way! .

Terrible Overcharged for fuel issue no parts.... $370…read moreAd says they accept CC but Louis demanded cash payment. No military discount. Failed to perform oil change, grease and change heat gage and adjust emergency brake. My car is an a convertible Porsche antique with a VW 1911 motor so I brought it on the day they could service it. They kept it three days and I had to call them for a simple fuel issue (again no parts). Manager Louis pays no attention to written instructions and fails to communicate. Save stress, avoid this "clinic"

AWD light was on, they could not determine the cause and left the check light on. they suggest a…read more"smoke test". it was more than I could afford and left. a few days latter I went to have a tire repaired. the looked at the check light and said there was nothing wrong but suggested that the cause was probably a bad seal on the gas Capp. they reset the check light and I bought a new gas cap. two weeks latter and all is well. were they going to charge for test, after test, after test? be cautious.

These guys are great. They keep my 12 year old car on the road. It's so nice to have a trusted auto…read morerepair shop in the neighborhood. They are professional and honest. They go the extra mile to keep up to let you know how the repairs are going. Always friendly and welcoming and don't treat you like an idiot for not knowing anything about cars.