Had started lessons around Thanksgiving 2025 at another school and was using a loaner acoustic…read moreguitar. Stopped in on my birthday to buy my own guitar in January. Rick explained the pros and cons of various guitars and let me try several without pressure to pick any of the several I tried. Fast forward to end of March when I stopped in to have the new guitar checked and adjusted by Tom. While discussing my disappointment at my lack of progress at the other school, I was introduced to Ken B. I took a FREE introductory lesson the following week and left with more guitar knowledge in a 30-minute lesson, than I had received in the last 4 months. He takes my age (71) and my abilities into account as we go through the lessons and the homework he gives me for practice. My progress since mid-April has been remarkable. Highly recommend both the store for your musical needs, and Ken personally if you need lessons.

Great place to get your music gear, nice people and they don't pressure you into buying, plus love…read moretheir hilarious fb post! The yearly garage sale is a much anticipated event for me and my husband, love checking out the variety of sellers and gears with great value as well!

We are very pleased with our experience in Maryland Music Studio. My kids started taking lessons…read morewith Piotr Zielinski 6 months ago. They have progressed well and still enjoys playing guitar. He is very patient with kids, knowledgeable and flexible with schedule changes. It is great to have someone knowledgeable and experienced like Piotr Zielinski as a Guitar teacher in this area.

Went to check out their guitar gear. I like to support local music shops and hadn't been to this…read moreone before today. Most of their guitar stock is focused on entry level models rather than high trim models. On the plus side they had a good selection of nice Orange amps and carried a line of affordable pedals, by outlaw effects, that I've never seen elsewhere. The two young store employees were nice and friendly. On the negative side, I was really turned off by the store owner and didnt want to do business with him as a result. He approached me while I was checking out a Jaguar guitar and I asked him a few questions about how the controls on the guitar worked (because they were really different) and what the B stock label meant and how that could affect resale down the road if I decided to sell it. His conversational tone and somewhat combative statements were really off putting. The guitar was a pretty good deal but I really didn't want to do business with a guy like him. Shopping for guitars should be a fun experience, but this was just an upsetting one. This visit made me appreciate Guitar Center a lot more because they treat customers (including kids) so well there and don't make you feel bad asking questions about guitars or taking your time checking out gear.

I was in a pinch and needed a new strap for my bass guitar. I found Duet With Music on Yelp and I…read morewas surprised they were still open as all the other music stores in Frederick were closed. I drove over and found a strap and was able to make it to my gig in time. The strap was definitely quality and will last me for sometime.

I won an auction on GunBroker for a rifle posted by Glenda LaGasse from FAMOUS PAWNBROKERS. I Was…read morethen sent an email form famousguns700@gmail.com apologizing, but the item I had won could not be sent because it was reported stolen and the local police had come and confiscated it. Apologies are appreciated but no attempt to provide a like item at the auction price was made. Just saying sorry does not seem adequate for customer satisfaction unless customer satisfaction is not a concern in your business model. My ratings 1 star because there is no lower option.

Ethan was great made an effort to give a fair deal & made an offer that couldn't be refused!…read moreAwesome guy

Suzy and the entire staff was extremely helpful with finding a specific Pandora bracelet they…read moredidn't have in stock. They went above and beyond for something that was under $100. I will always come to their Frederick store for all my future jewelry.

Keith and everyone at the FSK reeds team are a complete joy to be around! They really take their…read moretime talking to you and recommending pieces that correspond with your budget, style, and desires in any piece of jewelry. They really make it feel like you're talking to a long lost friend that you're reconnecting with! Also was very delighted to find out that they do all jewelry repairs in house and don't ship any pieces out to get fixed! Thank you Reeds for that amazing experience.

I spent over an hour hand picking items then came to the register only to realize they don't take…read moreApple Pay. Additionally they only keep items till the end of each business day. Jen was extremely sweet and personable while telling me this and stated I could speak to the manager since it was the end of the day and I really did not want to lose the items I chose. When the manager Shannon arrived she callously informed me that most of my items were clearance and she could not make an exception to hold them. I'm not sure the relevance in how many clearance items I had, but I am sure that there was a major lack in customer service. I will return however I recommend a secret shopper to speak with Ms Shannon with the d3ad eyes to see the lack of warmth for themselves.

I needed some RC parts and was in the neighborhood somI thought I would try them out…read more Unfortunately no RC stuff in the store. As a craft store, it was a larger, cleaner, more people walking around, Michaels. Nothing jumped out at me, they were just another craft store... with no RC stuff. Social issues and positions will probably keep me going to Michaels, but if you have no feelings about that stuff, and they are nearby, give them a try.

Great shop. Reasonable prices on used gear and they also offer some new gear. Also great to have a…read morelocal option for lacrosse stick stringing. It's usually a three-day turnaround, but we recently got lucky and they could do it in a couple of hours.

So I have an idea to make America great again. Reuse, reduce, recycle. Well at Play it Again…read moreSports, I thought that was their intention. I brought several hundred dollars worth of equipment in to trade in. The guy behind the counter basically said unless it was nearly new he couldn't take it. As for the pairs of nearly new Under Amour cleats I might have received $5. And that would have been store credit. This guy acted like a complete ass. I'm not sure if this is how used equipment is traded now days but I can see why sports participation is falling. I would rather just donate this stuff to the Purple Heart than make these guys a profit.

I don't know what they put in the employee water cooler there but all the customer service…read moreemployees are just the best. Friendly and helpful vs the one on Buckeystown Pike.

Exceptional Customer Service at Home Depot - A Shout-out to Iain, DJ, Jack, Zack, and Felipe…read more We recently had the pleasure of working with some outstanding employees at Home Depot, and we cannot express enough how grateful we are for their exceptional service. Loads of appreciation for Iain, DJ, Jack, Zack, and Felipe for going above and beyond to make our experience truly outstanding. First and foremost, Iain deserves a special mention for the fantastic job he did in assisting us with finding the perfect front door for our home. His knowledge and expertise was evident, as he patiently guided us through the process, helping us choose a door that not only met our requirements but exceeded our expectations once put in. Iain's attention to detail, patience, and commitment to customer satisfaction made the entire process smooth and enjoyable. Upon returning to Home Depot to check out garage doors, DJ promptly stepped in to assist us. It was refreshing to see such seamless teamwork between Iain and DJ as they both initiated the process of getting our new garage door. DJ's willingness to go the extra mile and ensure our needs were met promptly through phone calls and assisting Iain showcased his dedication to providing top-notch customer service. His friendly demeanor and eagerness to help made our visit great. We went back the following day for our garage door and were greeted by Jack. His patience and helpfulness in finding the best garage door for our home were truly remarkable. Jack took the time to understand our specific requirements and offered valuable insights to help us make an informed decision. His dedication to ensuring that we were satisfied with our choice, coupled with his exceptional customer service skills, made the garage door selection process a breeze. Zack, is one of the best leaders we've encountered and played a pivotal role in our multiple visits to Home Depot. His assistance with payment details and inspections, coupled with his willingness to address all our questions, showcased his exceptional leadership and commitment to customer satisfaction. Zack's helpful and informative approach made each visit a positive experience. He simply seemed to care and be present which seems to be rare these days... Thanks, Zack! Lastly, we would like to express our gratitude to Felipe for his exceptional assistance during the checkout process. It is obvious he has some prior and current life and leadership experience from his past careers. His friendly attitude and efficiency made the final step of our purchase a breeze. Felipe's attention to detail and commitment to customer satisfaction added to the overall positive experience we had at Home Depot when working through some details with our garage door. He made the process work for us, just an awesome dude. The outstanding service provided by Iain, DJ, Jack, Zack, and Felipe truly sets Home Depot apart from others. Their dedication to customer satisfaction, knowledge, and friendly demeanor made our shopping experience enjoyable and stress-free. We are grateful to have encountered such a fantastic team of individuals who embody the values of excellence and professionalism. Home Depot can be proud to have employees of this caliber.