Got everything done right and on time. There suggestions to update our system we're spot on!read more

Corey at Traffic Jams has been so very helpful. After setting our system up this week, we made a…read moremistake and unplugged something and our whole system went down. After several hours and trying to fix it, I text Corey and he immediately got back to me (in the middle of a job) and walked me through how to correct the problem. We are so impressed with Traffic Jams and their work. Thank you so much Corey.

These folks are the best...your ideas, their product tshirts and computer graphics, everybody was…read morehappy with their presents! Harley K.

I have gone to Tri-City Tees on a few different projects and from day one Rik was responsive and…read moreeasy to work with! He was willing to help on somewhat short notice and the pricing was very reasonable- final products were great. Highly recommend Tri City Tees!

5 stars well deserved - first off, I tried calling Best Buy, and couldn't get past the AI robot to…read moreask my question...really annoying. Messaged Cline's on their website and I got a response within an hour I think. Brought my computer in, personable and knowledgeable staff, quick service with no promises, but I felt cared for. They tried multiple things to try and fix my computer, unfortunately it was the motherboard, and not worth the cost per their recommendation since it is about the cost of a used computer. They were able to transfer all my data to my hard-drive, which I appreciated. The real 5 star and beyond was they called me 1 week after to follow up on my service and my device. I don't think I've ever had a follow up call for something like this. Will take all my needs to them in the future for sure!

Nice,nice staff. competent, professional, and timely. It's local. i want to support our local…read morebusiness. pricing is good.

Great customer service, I call and next day my truck was fix, good quality of work and beat all…read moreother competitors prices.

Highly reccomend this business. Swift service and the best pricing in the entire state. I have…read moreabsolutely nothing bad to say about these guys. Family owned and operated and are willing to work with most situations. Great people

Great clean secure place with great people. Very helpful and knowledgeable . Definitely recommendread more

Customer Service was Great! Very Friendly and professional Team. I will work with them again for…read moresure!

This business has been in business for a long time and it shows. No wonder my insurance company has…read morethem on their list of preferred companies. I dropped my truck off to replace tailgate, hardware, pairing and all the printing and body work. A week later I get a call it's dine and looks better than new. Great estimate, great communication with me and insurance company and friendly professional staff doing excellent work.

I came here willingly after hearing the shop was owned by my good friend's godfather. At first, the…read moreservice seemed great and I had no concerns. I chose not to take a total loss because my car was still drivable, so I went to pick it up. When I arrived, the front desk lady told me my car was ready and would be brought out. A few moments later, a male worker came out and told me my bumpers and lights were already off and asked me what I wanted to do with them. I was confused and told him I was not aware my car had already been torn apart. He went back inside, then came back out and told me to return in about an hour so he could put the car back together. At that point, the front desk lady who originally told me my car was ready apologized and said, "Oh my God, I'm so sorry, I didn't realize everything was off. Come back in about an hour and we'll have your car ready." That was all that was said. There was absolutely no mention of any fee. Later that day, I received a call saying my car was ready, but now there was suddenly a $150 reassembly fee that had never been mentioned. When I raised concerns, the lady on the phone clearly had an attitude and seemed annoyed that I was questioning it. Instead of explaining or taking accountability, she immediately offered the option of tearing my car back down and having me arrange my own tow truck since the car "wouldn't be drivable," which made no sense because the car was already put back together. After hearing I was upset, she offered $20 off for the so-called "miscommunication." When I arrived to pick up the car, the front desk lady immediately apologized and admitted she "forgot to tell me there was a fee." How you forget to mention a $150 charge is beyond me. I was then told to bring this issue to my insurance. I contacted them, and the insurance representative confirmed this was the shop's fault and did his best to help. He also mentioned the shop claimed I was given the option to take the car as-is or have it put back together, which is simply not true. If I had known my car was already torn apart, I would never have agreed to take it back. A $150 surprise fee for a single mother right around the holidays is absolutely insane. The lack of communication and training should not fall on the customer. Customers shouldn't be paying for the shop's incompetence, and the receptionist shouldn't even be working if important fees are going to go over their head. I should've chose Mathew's Auto Body instead.

This crew is absolutely fantastic! They got my car in the shop quickly, worked easily w/my…read moreinsurance, and did fantastic work- going above and beyond expectations.

The service, communication were top notch, the work done on my vehicle was even better. Not only…read moredid they do great work and keep me updated, they detailed my car inside and out to the point it looks brand new. I don't think any company that takes that much pride in what the present to their customers is going to do anything but a excellent work! The office dog was also amazing! :-) and the staff couldn't have been more friendly! I will take all my body work to Nolan's. Well I am not the Laura P. from San Fran, I am from West Richland.

I had an amazing experience with ClearWater Collision! Kolton went above and beyond to help get my…read morerepairs covered and made the entire process so easy and stress-free. Offering amazing advice when my insurance was being difficult. He kept me informed every step of the way, and my car was returned looking absolutely perfect. You would never know it had been damaged! A huge thank you to Iris at the front desk as well. She is always so kind, welcoming, and helpful. She made every interaction pleasant and was always willing to help. The customer service and quality of work here are outstanding. I highly recommend ClearWater Collision to anyone looking for honest, professional, and caring service! -Hope and Family Social Services

Highly Recommend Clearwater Collision Repair - Kennewick, WA…read more Shout-out to Kolton and the entire Clearwater Collision Repair team for taking such incredible care of my husband and me after he was involved in a hit-and-run collision. We were already dealing with a lot, and Kolton truly made the entire process so much easier. From the very beginning, he helped my husband navigate getting the car into the shop and worked hands-on with our auto insurance, which took a huge weight off our shoulders. What really stood out was the communication. Kolton made sure we received consistent updates, even during the busy holiday season with Christmas and New Year's approaching. He didn't just keep us informed--he advocated for my husband by ensuring the vehicle was properly evaluated and appraised by the insurance company. The entire process was resolved within 2-3 weeks, which honestly exceeded our expectations. If you're looking for a trustworthy, professional, and supportive collision repair shop, this is it. Highly recommend Clearwater Collision Repair 100%--and yes, they are EV and Tesla approved! Thank you, Kolton and team, for your hard work and outstanding service!