Never coming here again. They refused to exchange my mounted winter tires for our aunties on our…read moreOEM rims using some fabricated liability excuse. The summer tires only had 3,000 miles on them and came with the new vehicle. Just didn't feel like spending time on a mounting and balancing job if they couldn't sell tires, as well.

This review rated this business a four star and then it decreased to a one star all within a span…read moreof one day. Pre-check review: 4 Star Rating Brought my car to be checked before Christmas Eve and was told there was only one individual (mechanic) working. Dave told me I would have to stay the whole day and he would not have that (probably looking out for my best interest as the alternative was what made my next experience a nightmare). The issues: Needed to get my driver's side window working, it is a manual that cranks. Check engine light came on the Friday before Christmas (had never had this happen to me up until now with this car or really, with any car). 12/31 I came back in. The desk representative Dave told me bluntly that I would have to leave the car for the whole day and they would work my car into their schedule. He also mentioned that for check engine light type problems, they are not able to do diagnostics. I guess they use trial and error to figure these problems out? I asked if I could be dropped off by someone and that was not a problem (I wish I knew that this was an option closer to Christmas Eve, but now I know that this could backfire on me in the future). Diagnostic review: 3 star rating Received a 11:13 a.m. call to tell me the following: They diagnosed the check engine as a catalytic converter problem/exhaust. They could not fix it. My manual window problem also could not be fixed because the parts are discontinued. It would have to be done at a dealership or autobody shop. I was on standby the whole Friday, waiting on the amount they would charge for labor and time. The newly forming issue was that I was dependent upon someone from here, picking me up. 1 Star Rating I call back multiple times closer to 6 p.m., panicking because I had not received any calls since 11:13 a.m. I tell Dave I needed to be picked up to get my car and pay what I owe (cell phone history evidence of this tagged as incoming and outgoing calls). He was making excuses that OTHER people were not there and he was the only one left. If I were in his position, I WOULD personally go out of my way to pick that customer up from his house to get his car, even after business hours. Calls me back at 7 p.m. Tells me my only option is for him to leave the key in the lockbox and I will have to go out of my way to pick it up. He needed to go to his New Year's occasion thing. How SICK is that?! So that means he can sleep at night knowing he stranded a customer. Not only that, his suggestion was to Uber it. Was S&S Tire going to reimburse me for the Uber (necessary that I mention, I told Dave I would pay him gas mileage to pick me up)? Probably not. Verdict: They will offer to drop you off at your place on courtesy, BUT you have to find a way to come back and pick up your car (they may not verbally tell all this to you in the beginning). He ended up calling the owner (which If I was in his position, I would do it, so the owner did not have to hear it from the customer). The result? Dave paraphrasing him stating that "they are not obligated to do it." Now I ask this, what kind of owner states this? I do not care if it is not a Commandment or a law. You state on good faith that you will drop someone off, common sense would state that you need to ask if that person needs to be picked up (REGARDLESS). I go to complain to their corporate and one cannot even get through to contact them. The contact email listed is retail@sstire.com, not even a recognized email address. I find supplemental information that they are hqed in Lexington, KY. It dawns on me that this is probably why the business is so shady. First of all, it is family owned not nationalized, which means their corporate ethics are limited to state law. Since KY's government here is very deregulated, these kind of business practices fly a lot. Pick up experience: 12/31 I personally walked 4.7 miles (I live close to this location) to pick my car up. It had taken me about an hour. Probably the farthest I have ever walked anywhere in my life other than the one time I walked to IN N OUT in CA from a bookstore! Found out that Dave did keep his word on our agreement that he put my car key in the lock box along with the $0.00 invoice. Recommendations: Guys, do not get into my situation. The reason why I stated earlier that this is a shady situation is because mechanics can put an ultimatum on paying them the same day. If the customer cannot, they can put a liens or state falsely that there was a refusal to pay, which I would have to prove was not the case in court. Luckily, I was not charged anything. Verdict: They even have a mission statement, so why not follow it (especially the owner)? OUR VISION: Be the Simplest, Fastest, & Most Reliable* OUR VALUES: ACT with Integrity* CREATE Customer-Centric Value* DEVELOP Employees* OUR STAKEHOLDERS: Employees Customers* (why did you screw one over if we mean so much?) *where they failed

Manager was willing to "negotiate " on tires and alignment…read more Located 4 matching truck tires same as originals. 70,000 mile tires!

Awesome Experience Quick and easy very…read moreknowledgeable.............................. I will be back for other services

Local roadside assistants are tricky because you call them and 9 times out of 10 they don't even…read moreanswer-they want you to leave a message and they'll get back to you. Ok well I need to talk to someone right then and find out if you're going to be able to help me or not. Eli answered right away, gave me a reasonable price right away and arrived when he said he would. Easily the best local roadside assistant I've ever used and I will definitely be calling him first if I ever have the need again.

From the owner: Roadside Assistance in Lexington, KY is what Eli Roadside Assistant LLC does best. We offer battery…read morereplacements, jump starts, tire changes, gas delivery, car unlocking, stripped lug nut removal, mobile tires, & other services that complement everyday roadside emergencies. For all your roadside service needs. Serving: Lexington, KY and the surrounding areas. If you get a flat tire, lock your keys in your car, run out of fuel or find that you have a dead battery, don't worry, we can be there in minutes to save the day. No matter what roadside assistance service you need, we will get the job done, or we will refer someone who can. Let's get you back on the road! We are open 24/7

It's always a pleasure doing business with Fleet Doc! I went in with a screw in my tire, came out…read morewith a patch! Most places try and sell you a tire. Not this place. Fair and honest. Go check them out!!! Give them a try. You won't be disappointed!

They were able to get my vehicle in right away. The guys were great and they had it done in a few…read morehours.

They guys are great and they know what they're doing for a very reasonable price and the job done…read moreon time

Right after I purchased my Lexus, I decided that I want the window tinted, bigger exhaust and red…read morecalipers. I was little nervous with it being brand new and taking it to a new shop since I do not live here, but I was blown away with this company's workmanship, expertise, and their customer service!!! Highly recommended by a super picky customer.

First my car, then my wife's and then our two grown adults. Ashley's is our trusted resource for…read moreall of our auto repair needs in addition to tires and brakes. We totally trust Stan and his time to do the right thing for us and to be fair in the prices charged. I honestly can't wait until my new cars are out of warranty so I can be rid of the dealer and back with Ashley's

I brought my car in with a punctured tire and had a great experience. Even though it was a busy…read moreafternoon, they were able to repair my tire and get me back on the road at a very reasonable price. Very impressed with the friendly, professional staff and excellent service (and the adorable office cat.)

We recently used Costco for our families travel plans. As members the service was free and they…read moreworked so patiently as we booked 7 cabins on the Caribbean Princess with Princess Cruiseline. The process was so easy and communication was great we will definitely be using them again!! Also the Princess cruise line is a phenomenal cruise line! And we enjoyed every moment of the vacation!!

I have been a member of this Costco for 12 years now ! The employees are always super helpful …read more Great products and amazing prices ! We , My husband and I have and will continue to purchase our eye glasses from them . Again Great Prices !! We have also purchased tires for our RV from them , lowest cost in the area . My favorite items include the Wild caught seafood they offer , and all the organic fruits and veggies . I also have Their Citi Costco card that earns me point every year! last year 279$ to spent in Costco !! Free is always a blessing right ? Costco or Sam's -- I get asked that all the time - Costco !!

The place get very busy, it's a first come first serve basis. There is only one guy doing the…read morelabor, so be patient with him. He take care of you. The mechanic is very friendly and knowledgeable. If you need tires and a good deal this is the place to go. He also will give you other recommendations to help you out that won't break the bank!

From the owner: We carry all major brands of new tires including Goodyear, Bridgestone, Firestone, Dunlop,…read moreMichelin, Uniroyal, BF Goodrich, Continental, Yokohama, Cooper, and more!