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My Movers

5.0 (8 reviews)
Open • 8:00 am - 6:00 pm

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In-state moving

Out-of-state moving

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5 years ago

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6 years ago

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Ontrack Moving & Storage - Truck being loaded in San Francisco for an interstate relocation to Washington, secured and ready for the long haul.

Ontrack Moving & Storage

(817 reviews)

Great communication, flexible with last minute changing conditions, professional, friendly, and…read morehard-working, the entire Ontrack Team made the difficult task of moving as easy and smooth as it could have been. Carmina was wonderful in moving the process forward and Hugo, Jose and Jonathan were awesome in getting us out, over, and up on move day :)

We chose Ontrack after reading great reviews as to their navigation of the (sometimes harrowing)…read moreOakland Hills. What I encountered was end-to-end excellence, from customer service to their excellent moving team. I knew our move would be a large one, so I booked a 26' truck and five-person crew. As the day of the move approached, I had lots of last-minute worries and questions and Sam, in Customer Service, answered every one and generally calmed my nerves, assuring me my move team would assist if we needed last-minute help. On the day of the move, the team arrived right on time. The foreman, Guillermo, assessed our situation and calmly confirmed my suspicious that we'd need two trucks (this my error, not OnTrack's). Before I could panic, he had contacted his team and we arranged that ours be a two day move. Guillermo's team wrapped our furniture and had the truck loaded swiftly. At the new house, we had a few of our family help direct traffic. I'd labelled every box with a color-coded room label and the team got everything to the proper room. On day two, Sammy -- part of the original crew -- acted as lead and we repeated the process. Here, a number of items still needed a bit of packing and his team had everything done in record time and -- bless them - marked the boxes for the proper room destinations without prompting. As I now unpack, I'm finding everything in excellent condition and couldn't be more grateful. We'd heard stories about moving nightmares and wanted to share a happy ending. Guillermo and Sammy were AMAZING and their crews were very hard working. Tips: my sister had a table of bottled waters, bags of chips, and other snacks ready for the team when we arrived at the new house. The team appeared grateful for the sustenance. We also tipped each person individually, in cash.

My Movers - movers - Updated June 2026

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