I went to Burbank Tesla dealership on San Fernando Rd. in Burbank. i meet Isaiah who works in…read moresales. Isaiah was kind enough to let me test drive a Model Y last week. After the demo he signed me up so I could take it home Overnight. I fell in love with the Tesla! I'm in my 60s and the new way of purchasing a vehicle is new to me. Isaiah answered all my questions, was responsive to all of my text messages, and helped me locate a vehicle. During my purchase I had many questions and Isaiah was very professional, very responsive to all my needs. If it weren't for Isaiah, I probably wouldn't have purchased a Tesla. There were times that he was extremely busy, but always found the time to respond to me in a timely manner. I highly recommend seeing Isaiah in Burbank if you are interested in purchasing a Tesla!! He is the Best!

I feel that if I'm paying top-tier prices to have my car serviced at a dealership, I should receive…read moretop-tier service and timely delivery. I've visited three other Tesla locations before Burbank, and this one unfortunately seems to struggle w/ time management. My appointment was on Friday at 1:30pm for a full replacement of all four tires + alignment. I was told they would aim to have it completed by EOD 7pm. Around 6pm, I received a message apologizing that it would not be completed on time and that the car would instead be ready by 10am the next day. Thankfully my schedule allowed for that, but it was still inconvenient. What makes it confusing is that I was initially quoted 5 hours for the tire replacement and alignment, yet it still couldn't be completed by the end of the day. The invoice states the job takes two hours. There were also no loaner vehicles available. They did provide a $100 Uber voucher (grateful for this, thank you). Maybe they were extremely short-staffed yesterday or someone had to leave mid-shift. Either way, the experience makes me hesitant about returning to this location for future service.

Alex Keshishi came highly recommended by my coworker, and after doing my own research on Empire…read moreAuto, I decided to reach out. 5/5 stars, Alex made the experience seamless with zero pressure! I contacted Alex through IG with car options and he took the time to work with my budget and delivered beyond what I was hoping for. He gave me space, kept it real and only recommended options that made sense for me. I'll be back when it's time for my next car!

I recently worked with Rafik (Ray) Babakhani at Empire Auto to lease my new car, and he exceeded…read moreevery expectation. I had a very specific request -- exact color and package -- and Ray delivered precisely what I wanted at a much better price than any other dealership or broker had quoted. What stood out most was his outstanding responsiveness and professionalism throughout the entire process. From initial discussions through contract, financing, and delivery, Ray was incredibly responsive and handled every step smoothly. Any small issues that arose were resolved quickly and proactively, making the whole experience stress-free. If you're looking to lease or buy a car, I highly recommend Rafik Babakhani at Empire Auto. He's knowledgeable, transparent, and truly customer-focused. Thank you, Ray -- you made everything easy!

I recently worked with Tiger Hakopian at IMX for my Toyota Sienna. I've been working with Tiger for…read moreover 12 years, and he's always been honest, reliable, and very responsive. He explains everything upfront, so there are no surprises later. Unfortunately, when I tried to sell my 2023 vehicle, I didn't get a great deal, checked four different places and ended up getting the lowest offer. That said, I'll still continue working with Tiger and highly recommend him for his professionalism and transparency.

Just leased a 2026 Hyundai Tucson through IMX and had a great experience. Robert was the person who…read morehelped us, and he was fantastic throughout the entire process. He was very courteous, took the time to answer all of our questions, and made everything simple and straightforward. Best of all, he was able to get us the car very quickly and at the best price we could find. The whole process was smooth and stress-free. Highly recommend working with Robert at IMX if you're looking to lease a car!

I have been using DAV Auto and working with David for over 20 years, and I can honestly say they…read morehave consistently provided outstanding service every single time. David's professionalism, honesty, and attention to detail are unmatched. He always goes above and beyond to find the right vehicle at the best possible price, making the entire process smooth and stress-free. Over the years, David has earned my complete trust and has helped me with multiple vehicles. His knowledge of the industry, responsiveness, and dedication to his clients make him a pleasure to work with. If you're looking for a trustworthy car broker who genuinely cares about his customers and delivers exceptional service, I highly recommend David and DAV Auto.

DAV Executive Auto made the whole process really easy and stress free. I worked with Ejmin, who was…read moresuper helpful and clearly knew what he was doing. He answered all my questions, explained my options in a way that actually made sense, and kept me updated the whole time. I ended up with a great deal and never felt pressured or rushed. I would strongly recommend DAV Executive Auto especially Ejmin, to anyone looking for a smooth and hassle free car buying experience

I honestly can't say enough good things about this company. I've used them three times now, and…read moreevery experience has been easy, stress-free, and completely trustworthy. I've leased two luxury vehicles through them, and most recently I helped my elderly aunt and uncle lease a new car as well. This time we worked with Arpi to secure a lease on a Kia Sportage Hybrid, and she was absolutely incredible. She is genuinely one of the kindest people I've ever had the pleasure of working with. She was endlessly patient, accommodating, and responsive to every question, request, and preference we had throughout the process. My aunt and uncle had a lot of specific needs, and I honestly think many people would have walked away from the deal because it required so much extra time and effort. Instead, Arpi handled everything with kindness, professionalism, and grace. She never once made us feel like we were inconveniencing her. Her manager was equally wonderful, approving several special requests to make sure my aunt and uncle were comfortable and happy with their lease. After working with this company for the third time, I can confidently say I won't use anyone else. Their customer service, patience, honesty, and pricing are truly unmatched. If you're looking for a car broker you can trust, I couldn't recommend them more highly.

Nowadays It's hard to find honest and decent people …read more Customer service is amazing, everyone in and out of office doing their best to help. Hope you guys will stay busy all the time Thank you!

Manny the manager and Bryan the car salesman gave me a uber good deal…read more 2025 RST Z71 5.3L Bryan answered all my calls before and after buying my truck on or off the clock! Work with them and they will work for you.

I purchased a vehicle with Nancy, and she was awesome--very knowledgeable about the cars and…read moregenuinely passionate about what she sells. She even drives a Chevy herself, which you don't see often with salespeople who don't use the products they promote. I'm very happy with my purchase. At first, I was leaning toward settling for something else, but she helped guide me toward the car I actually wanted. She didn't push me at all--she only stepped in when she saw I was struggling to decide, which I really appreciated. Nancy was extremely helpful, and the rest of the staff was great as well. The financing process was smooth and not stressful like at other dealerships, and no one tried to push unnecessary add-ons. Overall, I'm very happy with the experience. Now I'm just hoping the Replace Your Ride program does its part so I can pick up my car! I highly recommend giving them a chance at selling you a car.

Just worked with this amazing team for a second time and I cannot express how smooth they made…read moreeverything. The guidance, attention, communication and overall experience throughout this process is by far the best. We are returning clients and prior to working with Arkady and Tony I dreaded stepping foot into a dealership. These guys take stress free to another level, I don't have to work with any dealerships directly and as a busy mom that made me feel at peace. In less than 3 days they got me out of my previous lease early for the least amount $, had it picked up, found and brought my new Mom car to me! Seriously cannot recommend them enough. If you're not a fan of dealerships like me and time is of the essence give these guys a call you will not regret it!

My experience with Arkady went super well they found the exact car I wanted and customer service…read morewas excellent overall loved my experience with him and very thankful!

Vlad from prestige helped me to get my brand new Lexus when I had only 6 month credit history…read more Thank you prestige and Vlad for getting my new car

Got both of my cars from Tigran, good people Great customer…read moreservice Best prices I would definitely recommend