I had such a great shopping experience with your store associate, Sammy at the Lincoln Village location. She helped me select a dress that looked good on me and suggestions on accessories to make my outfit complete. She is a gem. read more

I've shopped at My Sister's Closet for years and have always loved finding great designer pieces here, but lately I've been really disappointed with the direction the store has taken. I'm also a regular Last Chance shopper in Phoenix, and on multiple occasions I've seen very specific designer pieces there at deeply discounted prices, only to see what appear to be the same items show up at My Sister's Closet shortly afterward for significantly more. It's happened enough times that it's hard not to notice. I obviously can't confirm where MSC is sourcing these items, but based on what I've personally observed, I question whether some inventory is being purchased from Last Chance or other clearance sources and marked up for resale. The biggest disappointment is the pricing. Their prices are now comparable to The RealReal, but with a fraction of the selection and no return policy. At that point, there's really no incentive to shop here anymore. As a longtime customer, it's disappointing because finding unique designer pieces at genuinely good resale prices was what made MSC so great. read more

This is not how my sisters closet looks! Lol Jokes aside, this is a high end spot where there isn't a think under $50. Completely overpriced designer items that are often raggedy Their shoe selection is what made me laugh the most. Some of the shoes looked like they had been purchased at Macy's in 2010 and they were asking $100 for some sandals I walked in looked around and saw how things were priced and walked right out again I won't be coming back read more

My Sister's Closet - Front of store front - Used, Vintage & Consignment Near Me - Scottsdale, Arizona

Be aware of selling with my sister's closet. Lesson learned that they lose track of your items, and don't know whether they donated them or the items are still on the floor. I have to physically come into the store (they are currently working at) in order to find out if the items are still in the store. I was told, of course after leaving my items with them, that they do not keep track of their inventory. read more

Lovely selection of superb designer clothes, bags and accessories. Immaculate and well organized. If you want designer clothes -this is a must visit. If you need event wear - the dresses are top notch- especially for distinctive piece you won't wear more than a few times. Very memorable patterns -bold pieces from the runway. read more

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Shopped at this location this week and it seems as though the prices of the clothes have almost doubled which was surprising, They did have a pretty fun and fashion forward selection which was great but the downside was the absolute appalling customer service, I'm not sure the last time someone spoke to me with such disdain, disregard and disrespect.... I've previously had pleasant experiences at this location and absolutely love the concept of reusing clothing, especially in this fast fashion era but, the way in which the employee Dorothy spoke to me is absolutely unacceptable... people need to remember that they are the face and voice of the business and having such a bad attitude at a second hand store , is not a good look .... read more

Be warned I consigned a vintage turquoise, beautiful sterling silver bracelet that was listed over $700 at My Sister's Closet in Encinitas, California, several weeks ago. I called the store to inquire why it was no longer on their website and the answer was they didn't know weeks past I went up there to get my bracelet and was told a customer dropped. It cracked it. This is a precious turquoise stone, and that Sister's Closet sent it out for repair without calling me and notifying me. I'm astounded and shocked at their lack of honesty and transparency I should've been called. I would not recommending consigning anything at the store any longer beware read more

This place is cool but they only take designer brands now. They do have good sales though

I went to My Sister's Closet in Scottsdale on February 17th around 2:15-2:30 PM and left extremely disappointed. If you're from Arizona, you know this store. It's one of those places people casually reference as a go-to consignment spot in Scottsdale. I've also seen people on TikTok mention going there for "luxury finds," which is why I wanted to visit. I genuinely do not understand what luxury finds people are talking about. The only clear designer pieces I saw were Chanel. Everything else felt dated, mostly early 2010s style, and overpriced for the condition. I thrift often, so I understand resale value. The pricing did not reflect the quality. The store itself was messy and poorly organized. It didn't feel curated. Even the exterior signage feels outdated. Presentation matters, especially for a store with this kind of local reputation. Inside, you cannot tell who works there. I was asked twice by other customers if I worked there. One girl who looked like a shopper had her purse on her shoulder while putting clothes back on hangers, then set it on a rack and continued organizing. Another staff member told her to grab something from the back, making it obvious she was an employee. There is zero visual distinction between staff and shoppers. It's confusing and unprofessional. The back area near the dressing rooms was chaotic. I tried on a shirt and put it back exactly where I found it. As I walked out, an employee (white woman with brown hair and bangs, working February 17th around 2-3 PM) looked me up and down and said, "You just had one, right?" in an accusatory tone. Every item in the store is secured with multiple ink tags, making theft nearly impossible. The implication was unnecessary and uncomfortable, especially when I had just returned the item in plain view. That same employee was loudly complaining about customers not putting clothes back while other shoppers were in the fitting area and could clearly hear her. It came across as rude and unprofessional. The phone was ringing repeatedly and no one answered it. The checkout area felt chaotic. The entire space lacked ambiance and felt cluttered rather than boutique. I've been to consignment stores in Tucson that are far more organized and welcoming. For a store that people in Arizona "just know" about, this experience did not live up to the name. I really wanted to like it. Instead, I left feeling uncomfortable and unimpressed. read more

The customer service was awful. I was looking for an item that showed as available on the website at this location. When I asked, the young woman about it, she said she didn't know and if I couldn't find it, she would help me look. I told her several minutes later I couldn't find it and she said she'd come help me in a few more minutes. She stood there and talked to her coworker for 15 minutes and never ever followed through. It was a $695 jacket that I would've bought if she had spared the time to help me find it. I was also looking at other items, but I won't give my business to a store like this. read more

Great place for less expensive designer and elevated brand resale. The men's section is great too, my husband has bought a bunch here, as the selection is great. read more

They don't take real unused items at all. Their workers are not that friendly. I have referred many people, they won't go back read more

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Quite literally my favorite store to exist. As a lover for designer and fashion, this store has everything from shoes to jackets, athletic wear and the most perfect accessories. I appreciate the curated selection and have nothing negative to say about the store. The workers are so friendly and always treat me so nicely. They suggested the most perfect pieces for me and the price is hard to beat for luxury items. Those complaining about the prices have no idea how much value these items really worth in the fashion and designer world. 10/10 always read more

My Sister's Closet - golden goose, loubiton, chanel - Used, Vintage & Consignment Near Me - Scottsdale, Arizona

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I've been to this store several times and the women working are never friendly. They act like they're put out having to help in any way. I went back the other day with my sister and we both found a couple things. My sister was interested in a leather Chanel skirt, but it was torn open in the seam. She asked if it was maybe fixable or what they could do with the pricing. The gal took my sister's number and said she'd let her know. I also found a $250+ jacket, but it was missing the belt. I asked her if she could call the consigner to see if she might still have it. The same gal was going to get back to me about that. Sounded good to us. The next day, my niece wanted to check out the store so I popped back in with her. Oddly enough, both items were back on the racks! The tags have no mention of being "As is" and have the same prices on them. So, not only did we completely get ignored and have still, days later not received a call, they are being sold online to unsuspecting customers. The Chanel skirt literally has a 6 inch tear down the seam and the online site says no returns. This is crazy! It's definitely not the consigner's fault either because the photos show it in good condition. If this store has any sort of decency, they'd pay the consigner for the item right now. The store should also be paying to dry clean the large amount of items that have dirt on them so the consigners will actually have a chance to sell them. My niece pulled out a pretty white top that was covered in dirt. I would definitely never consign here. I'm only giving 2 stars, rather than one, because I have found a few things I like. Hope management can turn things around. read more

Kinda snooty. I'll go elsewhere I agree with others, used to be to shop but now it's rather over priced and I don't get why they have some inexpensive brands and then expensive brands when I've heard people say they won't take even they're nice new clothing, purses, etc. read more

I HATE the changes they've made to the Scottsdale Rd location over by the mall. The store has completely gone from affordable higher end clothing to ridiculously priced all high end designer wear. I've been a loyal customer for YEARS now, it all Started at their Chandler location, where you could spend hours in the store and not feel overwhelmed by insane ticket prices. An employee informed my they're trying to go completely high end now and that "maybe their other locations have cheaper options" Listen, I get that designer clothing can be expensive but I feel like they've taken away their bread and butter. Which are USED clothing at affordable pricing. I walked through the store last week and was out in less than 10 minutes. If you're looking to spend $50 on a nice used dress, this is NOT the store for you. I would rather buy new at this point which is what I've been doing. I will sadly not be coming back to my sisters closet. They have lost a loyal customer of years. read more

Customer service was appalling at best and non-existent In reality. Brought in several all most new items, including several newer dresses from a designer brand favored by Princess Kate. This "test" of their knowledge and acceptance of current fashion preferences failed - they practically pushed us back out the door. So rude and disrespectful. Will not return, especially after glancing at the raggedly over-priced clothes on the racks. Would not recommend to even thrift shoppers. Their loss as have since benefitted greatly from other stores in the north Scottsdale area That know what they are doing and who they are serving. read more

I really wanted to love this consignment store because I've been coming here for a while, but the experience has changed so much that I don't feel welcome anymore. The customer service is consistently cold, and it's pretty clear that unless you're a big-ticket spender, the staff isn't very interested in helping you. It's disappointing, because consignment shopping should feel fun and inviting -- not uncomfortable. The prices have also gone way up, and not in a reasonable way. I've seen several items here listed for more than the actual retail websites were selling them for. The quality doesn't match the price tags, and it feels like they've completely lost touch with what consignment pricing should look like. They used to have great deals, but now everything is marked so high that it just sits... and I've noticed they're constantly running sales, probably because the items aren't moving. I liked supporting this business, but between the unwelcoming atmosphere and the unrealistic pricing, I don't feel like this is a good place for me to shop anymore. I hope they go back to the fair, friendly store they used to be. read more

I like this place! Fun to look at all the different clothing, shoes, purses. Best place to buy high end jeans. It's not separated by size, so you have to look at everything. read more

I have found some really nice pieces of clothing here!nice to be able to trade in some clothes as well.

I love this place, and I've spent more than enough money at this location, but when a pair of jeans should have been marked down to 50% off but wasn't due to a tagging error, I requested to speak the manager. A woman with glasses named Maria (Well Suited Side) came from behind and, with a blank stare and no acknowledgment or introduction, just stood there rude and cold. I explained the error in not tagging the item as jeans but as pants to get 50%. Maria looking at my husband and me blankly stated there nothing she could do... I was okay with that, but the sheer disrespectful attitude behind her words was annoying. I'm sorry, should I have not asked. A simple I apologize for the error. There's nothing I could do that could have been sufficient. IS THIS WHAT MY SISTER'S CLOSET IS HIRING AS MANAGEMENT MATERIAL. I'm a nurse dealing with patients and people daily, and I would never treat people like that. You may want to retrain your management staff on how to treat customers. read more

My Sister's Closet - Used, Vintage & Consignment Near Me - Scottsdale, Arizona

WOULD GIVE ZERO STARS IF POSSIBLE! In every MSC I've been in, the attitudes range from indifferent, to rude. Seems to be a corporate culture. I've been treated so condescendingly by so-called managers (particularly in the "intake" areas.... Talking to you, Lincoln and Desert Village stores) that I am considering no longer even being a customer of My Sisters Attic, which I've been patronizing for 20 years.... And at which, I have spent tens of thousands of dollars! Its become clear that they mainly want to cater to the people who are either buying or consigning ultra high-end/couture pieces (I've discovered they're called their "VIP customers"). The remainder of us are treated with disdain. The funny thing is, the employees who are dishing out this nasty treatment are badly and quite often trashily dressed... along with heavy makeup, stringy hair, and plenty of "I could give a rat's butt" attitude. Nothing says "professional" in their demeanor or their attire. If you, Sisters Closet, only want to accept and sell very high-end pieces, please emblazon your doors with that message instead of wasting our time and treating us like dirt! Take note, new owners... You're no longer the only game in town. read more

Be aware of this company since it has been bought by new owners. They lost two very expensive coats. One $1000 brand new and one $700 brand new. I am moving to kauai and will not be needing them so I took them to this store. Weeks after calling, coming in they said coats have not been priced yet. Now they tell me they were donated. They said since I don't have photos there is nothing they can do. They also could not find an expensive handbag that was new. After getting very upset, they suddenly found it the next day. I was always leery of these kind of places, but previously took 6 Louis Vuitton bags down prior and they sold in two days. Then the second time they suddenly lost my items. Be very careful when dropping off expensive items. They don't put what the item is in their system so if you do not have photos it's a crap shoot. read more

It used to be great on the men's and women's side. Now the prices are way high They want $69 for a shirt you could buy new for $100. I think part of the business is hoping the stuff doesn't sell, then they have a lot of clothes for free and move those for 100% profit. So, I would ask, how many people leave clothes on consignment but never take them back. Forget consignment. Donate your clothes. You will get 22-37% deductions, more than you may have kept making deals on consignment. I think a better model would be to just buy used clothes, then sell them. read more

After accepting my consignment of high end clothing, i checked to see if I had monies due me. I was told that nothing I brought in had sold and subsequently donated to their thrift shop. The owner should be jailed and their employees fired! read more

The best consignment store for well curated clothing and accessories in the area, I think most of the one star reviews are off based. Prices are fair and similar to the real real or vestiare collective. I think people giving bad reviews for the pricing don't understand the original price of the stuff they sell or the element of scarcity with vintage designer items that warrants a high price. Also they aren't obliged to accept items you bring in to consign, you can think they are cute but My Sisters Closet may not. Style is subjective and the items you bring in may not fit their audience. And if you want to make a certain amount selling something use eBay or depop instead of consigning. Finally, I have never had an experience with rude employees, they frequently say they like my outfit and help me pick out stuff. Xoxo, From a girl who loves this store read more

My Sister's Closet - Roberto Cavalli top for $40 - Used, Vintage & Consignment Near Me - Scottsdale, Arizona

Longtime consignor and VIP client here. For more than 20 years I have loved this business. It's always been great but I must say over the last couple of years it's gotten even better with necessary staffing changes, elevated merchandising and more luxurious merchandise, especially for men. Special shoutout to Cynthia for being a stellar stylist (and friend) for years, and for Anissa and Maria for always taking such good care of me on the ladies' side when I shop with them. Also Santino and Tammy at the Attic! Just everyone actually. I am always treated with such respect and professionalism at MSC and their affiliated stores, and as a result have encouraged many colleagues to bring their business to the company from other competitors. Word of mouth is always the best way to advertise. This is a company I believe in and will support for more decades to come. read more

CONSIGNING WITH MY SISTER'S CLOSET IS NOT WHAT I EXPECTED I contacted My Sister's Closet to consign a vintage beaded jacket that had been worn one time. It sold very quickly. Their website states payments will be made in 4 days. When I contacted the corporate office the voice message said they had no employees and to call the Scottsdale store. I spoke to an employee who told me my item did sell and that she would write a check that day but that it would take weeks for it to be mailed. They received my jacket on 8/25/22. It sold in 2 weeks. It is mid October and I have not received payment. They do have a very nice selection of clothing, accessories and jewelry for sale at very good prices. I just think they should update their website to state that payments for items sold are not readily available. Their contract states that checks will be mailed to out-of-state consignors. I am an out-of-state consignor. Local consignors can pick up their checks at the store. read more

My Sister's Closet - Hairston Roberson Beaded Jacket - Used, Vintage & Consignment Near Me - Scottsdale, Arizona

Twenty eight days ago I took three designer items to this consignment store. They took all three items and told me I would need to call or come back to the store in 60 days to either be paid for items sold or to pick up my clothes. Today when I stopped at the store I was told 2 items had not sold but I could leave them for another 30 days because the 60 days started when they actually priced the clothes and put them on the floor. First time I knew this! I decided to pick up my clothes anyway. I was given a sheet and told to go onto the floor and find my items! I was in shock. The store is large and packed with used clothes. I asked for some direction to find my clothes. I was pointed to the designer racks. After 30 minutes of searching, I went up front and asked for help. A young woman went with me searching. We could not find my clothes. She then went to her manager. She came back and told me that my clothes were not in the Scottsdale store! She said they were at the Biltmore store and I would need to go there to pick up my clothes. Shock again! That store is miles from where I live. No one ever told me that my clothes could end up at another store. I will never bring my clothes to this business again. I do not recommend doing business there. read more

Nice selection of high end clothes. Clean and bright, spacious and easy to shop. Salespeople were pleasant but not over bearing which is my preferred shopping experience. Definitely should check it out. read more

The service is great the workers are friendly and everything there is just a problem with counterfeit items I have seen so many counterfeit shoes , clothes I recently bought a pair of Jordan's for 2,000 each or so and when I went to pick them up they turned out to be fake then I recently bought a off white hoodie and I put it in my authentication app and it came out ask counterfeit and there are many mistakes with the product like text being screen printed instead of being stitched in and tags having miss spells read more

I don't think I've ever been treated more rudely or disrespectfully by anyone like the women in this store! I brought in beautiful clothes bags filled for resale. Several cashmere anthropology sweaters, Rag'n'Bone jeans and boots, wooden ships sweaters, mousey vintage jeans, dresses from simply natural in Naples with tags still on. All barely worn all this season or last season. all which she (one VERy mean lady in the back who is the clothes police, apparently, and has terrible style herself)) snubbed her nose at and rejected. I felt like I was waiting to get selected for a team while she rudely went through my clothes. she took 10 things. I asked her if there were other consignment stores in the area, she said she didn't know. Then when I asked who is the competition? She said she didn't know. After further research, I know this woman has been in this store a very long time and absolutely does know. So rude!!!! I will no longer be bringing my clothes here, and after talking to my neighbors and friends in the area, they say they never go there because the women in the back are incredibly rude. If sales are down, I know why! read more

A lot of snobby and ignorant people and there's nothing cute in the store. There used to be one in Chandler and it was much nicer and more friendly people. read more

I really like this location of MySister's closet, especially the selection of designer items and shoes. Staff are friendly and parking is easy, plus the Men's store next door has the best selection of dress and casual wear. I found several Tommy Bahama shirts in perfect condition during the annual Summer sale, and for 75% off! read more

Went to see Ray at the Scottsdale and Pima location. This guy is the BEST!!! Great attitude, super helpful and enthusiastic about the products they carried, took the time to show me around and answer my questions. Service was absolutely top notch. Selection and value of branded luxury items is GREAT!!! Bought quite a few things from there and feel like the luckiest girl that I didn't have to pay full retail price for the coveted luxury items I got read more

A nice way to spend a Saturday afternoon. A lil brunch and sifting through the racks to get those exclusive finds. A mani-pedi and an ice coffee to wrap the afternoon. read more

Terrible! Have you ever gone to a clothing store where they don't sort the clothes by SIZE??? If you have hours to waste, this is the place for you! One hundred dresses on a rack and you have to go through every one to find your size? Totally ridiculous! read more

Brought my high end $1000 dress for consignment. Guy was very rude. Told to be back in 15 min. He wasn't there but they took the dress. One week later, it was sold for $80 !!!!!!!!!! A brand new dress! Clearly, they can't see quality. Always ask price they will offer your item for before leaving it to them. Never again! read more

I have been coming here for years, and I do love the quality of the products here. You can get high end clothing, shoes, and bags for a great price, specially when they run their occasional sales. What's consistently awful here is their customer service. They are somewhat snobby and if you don't fit the bill of a Caucasian affluent female, they do treat you with disregard, both at the register and at the consignment area. From years on end, it's the same old sales clerks that have this attitude. I have seen other reviews here with the same complaints. The owner often present at the store. I am sure this haven't been brought up to her before, so why not replace the condescending staff with affable ones. Customer service is just as important as the good quality of the products. read more

The picture included speaks volumes of why I am giving my sister's closet 1 star. I understand that there are items that are extremely expensive and they sell them for a cheaper price but when you see something this it makes it hard to not question the integrity of the store. read more

My Sister's Closet - Tags of how much something was purchased for and the sisters closet for almost $50. - Used, Vintage & Consignment Near Me - Scottsdale, Arizona