My husband and I have been patrons of MyEyeDr , Southbury for the last 5 years and are extremely…read morepleased with all the staff . From the front desk to the fitting of glasses, the staff is courteous ,professional, patient and extremely versed in answering insurance questions . Having worn glasses for the last 65years, I feel qualified to state, " MyEyeDr Southbury CT , is the BEST ."

On April 9, 2026 at 5:30 PM. I arrived at the eye clinic, got my exam and ordered glasses. I bought…read morea pair of casual glasses and a pair of sport sunglasses for fishing, both progressives. I received the glasses about 1.5 weeks later. The casuals were ok, the sports were another issue. Because the sports were rounded, the progressives did not work. I think that should have been known before I was sold a 1000.00 pair of sport sunglasses. Another 1.5 weeks later, I got bifocal sport sunglasses, with another expensive frame. The distance/bifocal lenses were wrong. Another issue is polarization, the lenses looked to be scorched, or damaged at several different points of the lenses. I was told by the office manager that was normal. I've bought polarized glasses before, and never seen that type of a defect. I waited another 1.5 weeks for a single vision lense sport sunglasses, they too were polarized, but no marks, interesting. However the long distance vision in the lenses does not appear to be correct either. I have done some research and found that polarization in some glasses affects the vision. Another miss? So, I went from a rounded feature that did not work for progressive type lenses, to a bifocal that had the wrong strength lenses, to a single vision lense that still appears to not be correct. I asked the sales consultant, is there a difference in price for the lense changes? I was told no change according to my insurance. Hm, unfortunate I told her. After waiting a month and a week, my sport sunglasses do not appear to be correct. I like Dr. Strebig, but the office staff is not so willing to mitigate problems with care and concern. I've never had any issues like this before, and not will to go back to that type of run-around again. I have been a customer here for a few years, did not lose my cool or disrespect anyone, not my style, but I do not feel I was treated well as a customer. Based off of this, I will not return to that office. Jeffery Wilson.

I work here, so I am extremely biased, but…read more... What an amazing practice. These are specialists, medical doctors, ophthalmologists... not optometrists. This is a multi-specialty practice; we have retina, plastics, neuro-ophthalmology, pediatrics, glaucoma, cornea, and comprehensive ophthalmology. The doctors actually care about you and will spend time with you. If you find you're waiting a while, it's most likely because the doctor is spending a little more time with someone who needs it. Try to be understanding. Full service optical shops in each location.

I received an email cancelling my appt. with Dr. Andrews. I've been waiting for 45 minutes to…read morereschedule my appt. So far all I've received computer ads and assurances that someone will help me soon. Well, soon has come and gone many times. This is a failure of management. You need to fix this by hiring more staff for scheduling or finding a better phone message service.

Great experience. I found the doctors and staff professional, helpful, informative, and warm. They…read moretook the time to do the job correctly. My husband and I are very pleased with our exams and my new glasses. I would highly recommend.

They are wonderful. The staff is incredible, the doctors are reliable and so nice. I love going…read morehere. And they treat my daughter like a princess whenever I need to bring her with me. 10/10

Had a great experience here. Very nice on the phone while making my appointment. My daughter had to…read morebe checked out and they were able to fit us in early next morning. No wait to see the doctor, she was waiting for us. Dr. Nguyen was very friendly and great with my daughter who is 14. She was very professional and knowledgeable. I think I found my new optometrist without trying to look for one.

Removed some metal from my eye. Everything was so smooth and easy to make the appointment the same…read moreday. Highly recommended.

I have been seeing Dr Filchak for 8 years now and have absolutely no complaints with him…read morewhatsoever. He is courteous, professional, and confident in his exam. However, since the sellout of the practice there have been changes in operations of the business that are concerning. There are repeated reminders sent to your email and text telling you your exam is due. The reminders are relentless in time and do not stop until you shout out to staff to remove them. The staff seem to lack a certain professionalism in the fitting of glasses and appear to be more concerned with telling one how good they look rather then checking on fit. When picking up glasses they no longer have you read anything to double check if they are appropriate for you and you are no longer given eye care washes via spray for cleaning.

Very rude and cold...I was very shock at his behavior and disrespect..will never go back there…read moreagain..

I had the 1.5 hour relaxation massage recently. The place is really nice! The massage room has a…read morenice vibe. Heated table (ahhh) a fireplace, and a cool ceiling with gauzy drapery. The massage was just what I needed. I saw Gayle for my treatment. She was great. Just the right amount of working out the knots and relaxing massage. Gayle also is a reiki practitioner. That part was really cool. I'm looking forward to another session!

I am a chiropractic, athletic trainer, and strength coach. I have been to a few massage therapist…read morebefore but wasn't satisfied, then I found Dave. He is a great therapist, he listened to my complaint, did a posture analysis, understood the sports I recreationally play, and told me his treatment plan before he gave giving care. He then retested my range of motion and pain immediately after he was finished. I would highly recommend for anyone seeking results. I wish I found Dave earlier.

I ordered from this company a while back and had great results....HOWEVER!!!!! The last order was…read moreincomplete. I had written emails and rec'd a reply from John Hutchinson, that the items had been sent to the warehouse late and I could expect them in a week....that was in July. It is now the end of August and I don't receive email replies and the phone number for the company says it is no longer in service or has been disconnected.

Wonderful eye doctor! Very thorough and professional and really nice staff. They fit me in the day…read moreafter I called since I had a concern. So happy to have found them!