This was the worst service I have ever experienced. As a salon owner myself, I would never allow a…read moreclient to pay for a service they were unhappy with. On Saturday, February 28th at 6:49pm, I arrived for a nail service. Your sign clearly states closing time is 7:30pm, yet the front desk informed me they were closed. It immediately felt like I was being turned away. Only after I mentioned that I had just finished working at my own salon did they reconsider and decide to service me. That alone showed a lack of care for gaining or keeping loyal clients. They did a beautiful job on my nails that day. However, when I returned on March 2nd for a basic pedicure (during a short break between my clients before traveling), the experience was completely unacceptable. Before starting, I clearly asked if they had enough time to properly perform the service. I even offered to only do a color change if needed. They assured me they had time to complete a full basic pedicure. What I received was not a proper basic pedicure: * No soap, salt, or any soaking solution was added to the foot bath (as is standard practice). * The water was being filled without a plastic liner until another technician corrected her -- a clear sanitation concern. * My feet were barely soaked before she removed them. * Lotion was applied quickly and wiped off just as fast. * My old gel polish was removed and my feet were scraped while dry. * My cuticles were cut aggressively. * My nails were cut unevenly, even after I requested a square shape. * The polish color did not match what I chose. * Polish was left on my cuticles. * One nail was visibly longer than the others. When I calmly expressed that I was unhappy, I was told the unevenness was due to my skin being "thicker" on one side, which is not a valid explanation. Instead of correcting the service properly, they removed only $5 for gel removal and still charged me approximately $48 for a full pedicure -- despite not providing a proper one. I felt rushed, dismissed, and forced to pay for a service that did not meet basic salon standards. When I asked to speak to the owner or someone above the staff present, I was told I would receive a call -- which never happened. As a business owner, I understand the importance of client loyalty and satisfaction. This experience felt more focused on collecting payment than providing quality service. That is not how long-term relationships are built. I do not recommend this salon. Clients deserve to feel valued, respected, and properly serviced -- not rushed out after payment

I started coming here in January when I got my birthday nails ! Super clean super friendly and do…read moreexactly what you ask for! Walk ins are allowed.

I love this place! There is never a wait time, they have a great selection of colors, and everyone…read moreis always super friendly. The prices are also great and it's clean and cutely decorated.

Long wait but that's fine until the old man in the glasses cuts 4 of your fingers and can't figure…read moreout how to apologize. Not to mention, no one cares to ask how the service was. This was my second visit there after poor service the first time. Most businesses deserve a second chance - this one didn't. Hoping these cuts don't lead to an ER visit.

Great nail salon. Listened to what I wanted & took her time. I wanted short oval neutral nails. My…read morenails look amazing!!

Great experience! I had a pedicure and Gel X Manicure and everything was lovely and clean.read more

This nail shop has been around for decades! This was the place to go! It's always busy when I call…read moreor drop in.... But I made a special top to get my nails redone from a failed experience at a NEWER nail shop down the street. Just because the place looks dingy and hole in the wall type of place - just means there is history!!! These ladies work hard and always do a great job! Loyal customers have been coming here for decades! They don't disappoint!

I have been coming here since 97 when Michelle took over everything is still the same. They only…read moreaccept cash. I got my pedicure and a refill with white tips shellac for 80 bucks. There's no fancy chairs just how it was back in 90s which I don't mind. The quality is probably not the best but for the price you can't complain. They also do waxing but they do not do powder nails.

I usually just go here when I'm desperate for nails, they take off…read morePrevious nails by pulling it off and it hurts. new women named Mrs Kim did a good job last time I came.

The women will be the downfall of this nail shop. Kathy is super rough and will cause your nails to…read morebleed. Now understand the shop is in the hood so you may get the best prices, but that comes with a cost. They're rude, know nothing about customer service and will argue their incompetence. I love Vou and when he's there your nails will be beautiful. However, the women there are very combative and will not accommodate you if there is an issue. Come at your own risk.

The BEST!!! Hands down! The only place I'll go when I have a design or shape that is intricate and…read morethey always exceed my expectation! And I am shocked at how fast they get it done! Fast and great quality!!

Another set done to perfection. I love these guys so much!! They're so good and FAST as heck. Don…read moredid my nails and Nick did my feet. They both worked on me at the same time and I was outta there in an hour and a half! BOOK with them! But make sure yall save me a slot

Back again and not disappointed. The salon is under new management but Hannah and her team (my tech…read morewas Jenny) were awesome. Very warm and welcoming! So hospitable! Highly recommend!

I got an acrylic full set and niece got nails and toes in the kids princess chair. They were so…read morenice. And nails aren't too thick, they're smooth, perfect and even.

The manager makes everyone feel taken care of. I laughed and joked with my tech Tina and the…read moremanager while receiving awesome service. Manicure and pedicure were what services I had done. I loved both. I am planning on making this my go-to spot. Services were well priced compared to nearby salons.

They don't even deserve 1 star. My sister needed to get her dip powder nails removed and re-done…read more The tech tried to remove the dip powder with a clipper type of tool and another fake nail instead of filing down and soaking the nails with acetone first. Even after my sister asked for them to be soaked, the tech said that was the only way to do it. The tech broke her nails and almost tore off the nail bed of one. For the second hand, a second tech helped her and soaked them off. Even when given the complaint about the first tech, the manager did not do anything, was condescending, asked other customer's opinions to try to embarrass her for actually making the complaint, and expected the full payment. HORRIBLE service!

Best full set of nails and best pedicure I've ever had - and I'm 33. Service, attention to detail,…read moreattitude. foot massage and the price were unmatched! Oh. and their music playlist was elite! Just wow!

I just got my nails done here for the 2nd time and I am very disappointed the guy was very nice…read morebut I am not happy with my color or nails. They are lumpy, and have bubbles, the shape is not what I wanted and the color Is not what I wanted. I left and feel so sad that I just spent my money on this. I really want a refund or for them to fix it.

This place is amazing!! They do dry pedicures, which means your feet are not soaking in water,…read morewhich means your feet wont dry out and crack later on...I got a pedicure about 5 days ago and my feet are still baby-smooth, and soft. This place is super clean. Each customer receives new sterilized tools. They have many high end polishes, and Cindy will tell you all about the dangers of not using quality products on your nails. They really try to correct any nail problem you have, rather than cover it up. They are reservation only, but don't let that discourage you from making an appointment! These ladies know their stuff, and will leave your nails and skin looking fabulous...pedicure will take about 1 hour...1 hour of pure heaven! pedicure price $40...so worth it, for a truly clean, quality service!! *note: they are moving locations to Louetta near Jones road soon!!

Really great experience at exclusive nails. They are all about the service! Got a lovely french gel…read moremanicure and they have 3 different shades for the nail beds! I chose the pink shimmer which is a little frosted. Gel manicure comes with comfy recliner, hot towels, lotion, and parrafin wax treatment! They do not add on charges for gel removal or French! Also they serve wine :) Jenni did great work- I will be back!