I love Hannah she does amazing work! The salon is luxurious and glam. However, the wait times are…read moreridiculous. Even if you have an appt they are consistently leaving you waiting 20 min or more (and it's usually always more). I really feel like they don't respect people's time and they're just getting as many people through the door as they can..high volume salon with low quality customer service I just can't anymore.

My wife said we're going to go do this today and I have never done this in my life. I was always…read moretoo manly and would not do things like this. So of course, I listen to my wife and we went to serenity nails and spa. Walked in the environment was beautiful. It was new and had a lot of things to look at in colors. The lady that worked on my feet I feel bad for her because it's 40 years of not taking care of my feet, but she did a great job didn't complain and I think I understood everything she needed me to do. It was a great experience. My wife said it was a good price for what you got so I'll believe her and I'll do this more often, maybe once a year?

Bad quality and disorganized in making things right. Too far to drive to be jerked around.read more

I came here to get a mani/pedi before a vacation. This shop has a HUGE opportunity to fill a void…read morewhere Frenchie's was previously in the nail salon space. Especially for customers who aren't looking for acrylics and don't want to sit in a salon with a chemical smell. I arrived a bit early and was sat in the pedicure area after picking out a polish. While making the reservation, I couldn't figure out how to add on the polish removal. I should have called but I figured it wouldn't be that big of an issue. The technician made a point of telling me I needed to call next time as it would add 30 minutes to my service and an additional charge. After that, she really didn't go out of her way to make any conversation. My polish for my manicure started chipping 3 days into my trip, which was disappointing. I'm not sure I'd go back as getting to the salon was a bit of a hassle and the service wasn't exactly friendly. I would be willing to reconsider based on further reviews from others.

Best nail salon in KY!…read more I absolutely love coming here for my nails! Donna does such a thorough and great job every single time

The space is very bland in color and super crowded. Hardly any room to walk in the isle. Staff just…read moretalks in another language toward each other and doesn't try to connect with the clients in their chair. Won't come back unless they did a make over and "rebrand" the salon Now she has stopped in the middle of my service to check her phone.

Came in as a walk in and left feeling like king. This quality place made my previous pedi place…read moreseem like a dungeon. No old broken down chairs, out dated desks, and dingy walls. Instead upscale in every way from front to back. Top notch service from start to finish. Lan made my feet look brand new. It exceeded my experience for sure.

I asked for oval nails and got circular pointy nails. the design is cute but the artist seemed…read moreannoyed that I kept asking her to make them shorter or rounder so I gave up. The vibe was off and i am not happy with my nails at all. a waste of $85.

I was a Thursday evening walk in and was immediately greeted and seated. The lady doing my nails…read morespent a lot of time with me, and paid close attention to detail (especially when shaping). One of my nails wasn't the same length as the others so she suggested adding a tip. The nail salon was clean and organized. My total for dip was $45. If you want to add chrome it's an addition $15. The only negative I'll mention has to do with the color. While I love the color, I noticed there's some lighter spots throughout on my nails. They also offer a rewards card, after 5 visits you recieve $10 off.

I've been twice and both times had zero issues at any point. It's clean, everyone has been nice…read more The big thing..... there is no awkward chit chat. Both times they have done a great job. The seats do not square off against other side which is a bonus. Solid place!

I LOVE THIS SALON AND STAFF. I would not go anywhere else. MaryAnn, Jennifer, Lucy and Randy all…read moredo stellar work. They are so kind and patient. I've been going there for a couple years and have been so pleased each time. They are good people and work very hard to be available and great at what they do.

I enjoy going to the Fern Creek location. They are located near my home and are always friendly…read more They do exceptional work and are quite efficient. Thank you for your amazing customer service and wonderful work ethic. I'll see you soon!

Absolutely horrible....my gel polish is peeling from the inside out after 4days. I've never seen…read morethis happen before. The worst gel manicure I've ever gotten or seen DO NOT SPEND MONEY HERE!

i live 45 mins away so I called and asked if they do glow in the dark gel polish they said yes for…read moreme to go there and they don't on top of that my pedicure is horrible my feet looked better before I went in I will not come back nor do I recommend them $140 down the drain

Best hairdresser ever! Jenny gave me a great cut. Love her attitude too. I will be going back there…read moreagain.

Brandy and Kelli are worth traveling for! Brandy's gel manicures last longer than any I've ever…read moregotten. Kelli's waxing skills are A+! I followed both ladies to their new locale and wasn't sure what to expect but was totally blown away at the quality of the salon and spa. Seriously worth the drive (this coming from someone who rarely leaves a 10 mile radius from Frankfort Ave.!).