Kathy did an extraordinary job on my powder dip manicure with chrome. She listened well & was…read moremeticulous! Would visit her again for sure. Felt bad bc I was 10 min late and they were so kind and understanding. Very good experience at this salon.

I came here because of the stellar reviews and nail pics on Yelp and social media, but the service…read moreand quality of work were extremely disappointing and did not match my expectations. I do not recommend getting a Gel-X mani here. First, the recommendation I was given didn't make sense. My natural nails had grown out pretty long, so I asked for hard gel. Multiple staff members recommended Gel-X extensions instead for the design I wanted. My natural nails were only slightly shorter than my reference image, but I wanted to trust their expertise. I was wrong. I chose the shorter extension length and it ended up being the same length of my natural nail before the tech cut them, so the extensions added nothing and I unnecessarily had my nails cut. Second, the application quality doesn't match the price. There are ill-fitting corners throughout. Rather than sizing up to an extension that fit my nail bed, the tech filed down my side walls to force the smaller one to fit, which hurt. One extension on my index finger is visibly crooked. I pointed it out and was told it looked straight - looking at it again and in photos, it's clearly off-center. There's also still cured gel on my skin, which is a contact dermatitis risk. Third, the pricing was not transparent. I paid $115 for a Gel-X removal and Gel-X manicure. The pricing on the website and at check-in is confusing, and when I showed my inspiration photo up front, no one quoted me. The tech told me the price, $155, only after she had already started the design. I got it down to $115 by dropping the star flakes, which were $40 on their own. I want to pay techs fairly for their work, but $40 for star flakes isn't worth it. To be fair, there were genuine positives. I called to let them know I was running 10 minutes late and the staff were completely understanding about it. And when I asked for a swirl cat eye design, my tech told me upfront that it was above her skill level rather than overpromising. She still gave it a shot, and I really appreciated that honesty. Overall, I can't recommend this place. The quality of work and service don't match the price, and what frustrates me more is that the staff didn't listen to my questions and were quick to shut me down instead of working with me. Given the reviews here, I'll assume this isn't the standard, and that it's fixable.

I've been coming here for a few months and I will keep coming back. i get the Russian with hard gel…read moreand Lilia is top notch! clean facilities, beverages, relaxed environment, and beautiful work. highly recommend!

Such an amazing spot in San Francisco! Professional…read moreservice, clean environment, and stunning results. Highly recommend Look At Me - San Francisco if you want to pamper yourself!

Had a great experience! It was one of the best manicures I've had. I came before my wedding and it…read morelasted over five weeks! Totally worth it!

The techs are detail oriented and accommodating. They make sure it's the shade you want, offer you…read morea drink, and chocolate snacks. Came here for my wedding mani and got the perfect french :) Street parking can be difficult depending on the time and day. Surrounded by shops and restaurants to walk around after.

Stephanie has had done my nails with extensions for homecoming two years in a row! She does an…read moreamazing job every time!! She is so sweet and is amazing at holding conversations!! She comes to your house it's amazing!!

I requested services for my father's manicure and pedicure two days ago.I told her please make sure…read moreyou will arrive on time . She agreed. I texted her address and confirmed. She then calls and asks if my father's nails and thick or thin, which we told her it's a man prior to her arriving. Then we told her she has to come in and when she arrives I will have to send her a parking lot link due to the complex being secure . She said she doesn't know how to use "technology" she then ghosts me!!!! Unprofessional!!!! Stay away!!!! Does not respond!! Wasted my day and time!!!!

Oh my goodness! Love love this place - hard working, detail oriented, fast & super kind staff! Also…read more- the color assortment is INCREDIBLE. Big nice spacey vibe inside. Lovely service! Thank you!!

I have been going to this salon for 11 years, and for most of that time, I had nothing but amazing…read moreexperiences. Under the previous owners, Laura and Danny, the salon felt welcoming and personal. Over the years, we got to know them and many of the people who worked there, and we brought the business a great deal of repeat business. Unfortunately, since they retired and sold the business to Lux SF2, my experiences have changed dramatically. My longtime technician is still wonderful, and I have nothing but positive things to say about her. Unfortunately, the overall atmosphere and customer service have gone downhill. The manager who now runs the salon consistently comes across as angry and unwelcoming. There is rarely a hello or any effort to make customers feel welcome, and it seems that the employees are uncomfortable around her. There is also another employee who has displayed the same type of behavior toward customers. The problems really came to a head when my partner was accidentally charged double for a service. He noticed the overcharge immediately and was told that it would be corrected and refunded within a day or so. It wasn't. After three phone calls over the course of 10 days, the money still had not been refunded. We ultimately let the matter go because he returned to the salon and received the pedicure he had already paid for. Instead of simply resolving the issue professionally, the manager became angry and raised her voice at my partner, insisting that the money had already been refunded when it had not. My partner eventually contacted the manager at their sister salon on Hayes Street to explain what had happened. Apparently, that made the situation even worse, because the manager then confronted him and became even more upset with him in the salon. Then came my experience last night. I had a punch card that had been started under the previous ownership. I had one punch remaining for a complimentary manicure. This card had already been punched by the current salon seven times out of ten, so they clearly had been honoring it. After receiving my manicure, I presented the card and was suddenly told that I had to pay an additional $5 because it was an "old" card from the previous owner. When I questioned this, I was told that they don't honor the old cards--even though they have continued punching mine and accepting it as valid. If the salon no longer intends to honor a loyalty program, that should have been clearly communicated to customers before they continued accepting and stamping those cards. The situation became even more uncomfortable when the male employee raised his voice at me in front of other customers and began bringing up my partner's refund issue from a month and a half earlier. I explained that the matter had already been dealt with, but he continued to argue with me and speak to me disrespectfully. Meanwhile, the manager, who was present and is supposedly running the salon, never stepped in to de-escalate the situation or address the behavior. I eventually left and went to the main Lux SF location up the street to speak with management. The manager there was apologetic, listened to what happened, and treated me with the professionalism and courtesy I would have expected from the salon in the first place. There are also growing concerns about cleanliness and sanitation that I have noticed during my recent visits. The chairs and workstations appear to have a layer of nail dust on them, and sanitizing the stations does not seem to be the priority it once was. I have also observed pedicure stations not being sprayed with what appeared to be bleach/disinfectant after each use. Given the nature of the services being provided, this is particularly concerning to me. I plan to contact the appropriate health department to report what I have observed and ask them to determine whether the salon is following the required sanitation procedures. It is incredibly disappointing to see a place that we supported for so many years change this much. Customers should not feel like they are walking into an environment where employees are angry, customers are spoken to disrespectfully, charges are inconsistent, or legitimate concerns are met with confrontation. A business cannot build a lasting customer base by treating people this way. In my opinion, if the current management continues to create an atmosphere of anger, disrespect, and distrust--and if customers feel they are being overcharged or treated unfairly whenever there is an opportunity to do so--the business will eventually lose the loyal customers who helped sustain it for years. I genuinely hope Lux SF2 takes these concerns seriously. There is still an opportunity to turn things around, but that starts with treating customers and employees with basic respect, being transparent about pricing and loyalty programs, properly addressing billing issues, and making cleanliness and sanitation a priority again.

Excellent service, a comfortable place, and a reasonable price The young women are very friendly…read moreand true professionals at their jobs

The Sixth House has been a spot I've been wanting to go to for a while & have followed them on…read moretheir socials for quite some time. I love their values & fair pricing for russian manicures. I made an appointment for the holidays and they did have a deal going on which was fantastic. I was going for a cranberry cat eye look & it was my first time ever doing a cat eye so I do not know how they usually are done. I spoke to the nail tech, she was sweet and helpful but my issue and why I would dock half a star if I could, was I left with a totally different color because she said she had to do a black base for the cat eye look. I wish I had done more individual research because that wasn't the case at all. I still did leave happy with my nails considering we tested a bunch of different glittery shades. But, I am still confused till this day why she said it must be a black base. I would recommend anyone coming here but if you aren't sure like me about a new look, find a video or do thorough research just incase your nail tech isn't either. But, overall, amazing staff and accommodations + $155 for russian manicure is unheard of.

Amazing service, high quality gel x manicure. It took ~1.5 hours and I didn't feel rushed at all…read more They do cuticle oil and warm towel at the end too, which is my favorite part. Nina helped me pick out a red cateye color and she was so friendly and sweet! Vibe inside is super relaxing and cozy. I've been to their other location in Richmond as well and they also do a fantastic job there (they can do designs/3d elements). Would definitely come back and would highly recommend to anyone looking for a quality nail experience.

First visit with high hopes based on Yelp reviews. The space is clean and I was seen promptly…read more However, my nail tech skipped alcohol before using the drill to remove my gel manicure, causing my nails to burn twice. When I flagged it, she blamed my "thin nails" rather than adjusting her technique. I've been getting gel manicures for over three years, and this is something I've never experienced at other salons. No attention was paid to hangnails or dry skin, and the final result was average at best. Overall not the experience I was hoping for and thus will not be returning.

Whether I'm after a classic French tip or an extravagant Ghibli-inspired design, I can always count…read moreon Bank$Roll to deliver. He recently expanded his catalog to include custom press-on sets, so even when you're giving your nails a break, you can still show up and show out! His studio is spotless, always has a great vibe, good music, and a beautiful view. Plus, he's equipped with the most impressive ventilation system I've ever seen in a salon -- a true sign of how much he cares about his clients' health. His merch reflects that same thoughtfulness too, with items like anti-UV gloves and a keychain clip for grabbing ATM cards. Bank$Roll is by appointment only, so booking ahead is a must. If you're still searching for your forever nail tech, you need to reach out to him ASAP!

I've been going to Nate for my manicures and acrylics for quite some time now, and I can't…read morerecommend him enough!! His attention to detail is impeccable & unique. He always takes the time to listen to exactly what I want and delivers every time--whether it's a classic French manicure or a bold new design.... & also Iove that he uses top-quality products, so my nails stay looking great for weeks without any chips or issues!!

simply amazing an artist to say the least!! Megan goes above and beyond to make sure your nails are…read morejust how you want them but better. Her attention to detail and quality of the products she uses makes my nails last for weeks out. I always look forward to getting a set by her cause I know I'm going to love them they won't be like anyone else. I truly trust her with no hesitation with my hair and nails she is well experienced (even with curly hair). 10/10 she blows me away every time.

Megan is a true artist. She did my eyebrows - shape and tint - and it was just perfect. Often, when…read moreI walk out, I look like a clown and it takes a week to look "normal". After Megan did her magic, I felt that it looked great. Will definitely be back. If I were not such a chicken, I'd probably do the microblading.

After two years, Sassy Nails Care is still a 5/5!! Each of the staff members consistently gives…read moretheir all, with a sense of meticulousness and care that just makes you feel like you're in the best hands. The vibes inside are fantastic, with plenty of natural lighting and luscious plants decorating every cozy corner of the shop. This time around, Jenny did my base manicure and Tom did the adorable little ladybug designs. All in all, it took a little over an hour, with no wait time for a walk-in on a weekday morning! And I love how it turned out, they might just be my favorite set of nails I've gotten done. Thank you Sassy Nails Care!

Ahhh! I found a new nail salon and it's sassy nails. They have two locations. One here and in the…read morecastro! And LELE is AMAZING! She is the fastest and most talented nail tech. I have never had one like her. She can do a full set and gel pedi in under an hour.