NAPA Auto Parts

Matt has detailed many of our cars in the past and has done an amazing job!…read more He is also very trustworthy with having access to our property when we were not home. I am OCD and he surpassed my expectations. Great family man and I would highly recommend him.

From the owner: Hello my name is Matthew johnston and I’m a single father of two children. I’m a self employed…read moreworker who performs routine vehicle maintenance as well as part replacements. I used to work in a warehouse as a team leader but it was hard to afford child care let alone have quality time with my kids. I also deliver for companies like Amazon and Walmart since I pick my own schedule and am able to bring my kids with me which is only when I don’t have a sitter or something came up.

NAPA Auto Parts

4.5

(11 reviews)

Becky gave me great service, very knowledgeable, and if she didn't know something she did not…read morepretend. and they all seem to care. I'm is well some places take forever to do a battery test however they only took a few minutes for them. Staff that do well I just don't like the fact that they close at 7 p.m. When Advance Auto Parts in O'Reilly's open till about 10 p.m. thank you for having a great crew I had to modify this original post sorry for the inaccurate information

Great store for auto parts and helpful assistance. I needed windshield wiper blades for an obscure…read moremodel of minivan (yes, it is possible to have an off brand minivan, sadly). Not only did the staff try three different brands to get me back on the road during a rainshower...they actually installed them in the parking low for free. Above and beyond. Large off street parking lot. Big metal trash cans for you to dump your old parts in, too. They have staffers who know where each item is, and if they don't have an item in stock, they call right then and try to get it sent to the store same day. To top it off, their parts delivery vehicles wear NAPA baseball caps. Not sure why I have always liked that, but I do. Not all parts places are the same. Go to NAPA and know you're getting solid service and quality parts.

NAPA Auto Parts

Not only is it close by in uptown Westerville, and they've got the parts I need, it will always…read moremake me nostalgic because my grandpa used to always used the local Napa Auto when I was but a kid. If you're a AAA member, don't forget to show your card for a 10% discount on most items. Really the only problem I've ever had was with the Napa brand wiper blade "Curve." It was supposed to curve and hug you windshield, but for whatever reason, they never worked. But their "Vista" line is much better!

NAPA Auto Parts

4.5

Small, but as typical with NAPA very professional. They have specific car parts in the back, of…read morecourse, and a more general selection of tools and small parts up front . Handy off the highway for me. Surprised it wasn't reviewed before, because I think it's been here for years. Always nice to go to a parts store where the people actually know cars.

I was in bit of a jam and needed to get some parts for my car quickly. These guys went the extra…read moremile and made sure the parts were over nighted. Napa on Silver Dr. has my business for life! Thanks so much guys! Excellent customer service!

NAPA Auto Parts

While out running around like a crazy person to prepare for my daughter's out of town soccer…read moretournament, we got a flat tire :( I brought it here fully expecting to pay and arm and a leg and wait a million years to get it fixed. This store exceeded any and every expectation I had for this inconvenient situation. The manager, Todd, is amazing and showed compassion, and a true interest in helping me the best he could. Todd made every effort to save me time and money, and made sure we were taken care of during our wait as well. We will be new regulars here for any of our auto service needs!

NAPA Auto Parts

2.5

Maybe I went in with different expectations with "The Napa Know How" and all!...however when I did…read morewalk in getting help from an associate was painful. I brought my car manual in with me and thought they'd certainly be able to help me from there. He offered very little advise in helping me make the proper fuse selection for my vehicle and had to google it myself. Long and short, Autozone is literally across the street and they'll come out to the car and offer as much help as possible. Not sure what made me change my mind on giving Napa a try this time, but certainly never again!

Fantastic service today from Andrew and Tony figuring out my brake light fuse/bulb problem!!read more

NAPA Auto Parts

4.0

I was swapping out my fathers break pads and we needed some copper anti seize and some 3M silicone…read morepaste. Some auto part stores had one, but not the other and others didn't have either one. I'm glad I came across NAPA and their in store pick up because they had both and were ready pretty fast and I was able to preform the job properly. Great customer service when I went in and a clean store. I feel bad for forgetting about this store, but it's hidden if you're bringing by it. I'll definitely be back.

NAPA Auto Parts

Javi did such a wonderful job of making me feel welcome and getting me the right part I needed!!!…read moreHe went over and above he also provided perfect customer service!!! His team and him should be rewarded!! They are all so nice and helpful at this location!!!!

Katz Tires

4.6

(144 reviews)

TPMS went out on 2 tires. They replaced them in less than 20 minutes and the was reasonable…read morecompared to Firestone or the dealer. Quick & precise. Very affordable!

Affordable, quick tire change with a thorough shake down on a vibration problem. The price was…read moreexcellent and I had no complaints about the overall experience. Sort of like how the best Chinese takeout tends to come from the most hole in the wall locations...good car repair often comes from locations that aren't fancy...keep that in mind.

BrakeMobile

4.8

(10 reviews)

Great price and service. Came to my house and replace my brakes in under 2 hours. They had a delay…read morein the job before my scheduled time and were prompt in communication and worked late to ensure that my job could still get done on my scheduled day which was appreciated. The crew has polite and professional. They even did some additional maintenance they discovered was necessary during my service at no additional cost. Not sure another company in Columbus can beat their service to price value. Will be calling them again next time I need my brakes replaced.

Incredible communication and the best price. The tech that…read morecame out, a young man named Kieffer was polite, professional, knowledge and above all else diligent! Seriously, I couldn't have imagined better service. They were also very flexible with scheduling. Do not hesitate! With so many customer service horror stories around it was refreshing to find a company built on old school service! Kudos, you're at the top my list next time there's an issue.

Dent Man Dan

(7 reviews)

Communication, integrity, professionalism, punctuality, quality of work. Best service I have ever…read morereceived. Excellent value and you can't even recognize where our car was dented.

Dent man Dan fixed 26 hail dents on my F150 yesterday and did a phenomenal job. Dents are…read morecompletely gone and the cost was VERY reasonable. He's also the nicest guy you'll ever meet. I can't say enough about how pleasant the experience was.

PayTop4Clunkers

best salvage yard in Columbus that pay cash for junk cars in the spot and they offer a…read morefree-of-charge towing service. I highly recommend you go there if you want to repair your car at the lowest price. they have a large Auto parts warehouse.

Took care of me through the whole process of picking up my vehicle all the way till i got paid for…read moremy old clunker, real good people

Take 5 Oil Change

3.7

(61 reviews)

Quick and affordable oil change. You can go back for free top offs - oil included. Theres usually a…read morecoupon on their website, too. The staff is friendly, and like any auto place they going to try to upsell you

I cannot recommend the Schrock Road location. On January 10, 2026, we had an oil change before a…read more125-mile trip. Within 24 hours, we noticed oil leaking from the vehicle. A follow-up inspection found pieces of a shop rag protruding from the oil filter area--clear evidence of improper installation. This could have caused serious engine damage. (I have photos and full documentation.) When I returned to the shop, the manager acknowledged the situation and dismissed it as "just a shop rag" and that "it should be OK." I requested a refund, which was supposedly submitted, but I have received no response after multiple follow-ups with both the location and corporate.

NAPA Auto Parts - autopartssupplies - Updated August 2026

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Ricart Mitsubishi

3.5

(4 reviews)

I've been using this service center about a year and half after the one in north Columbus close…read more It's always been okay until this visit. I made a morning appointment for shocks and a recall which should have taken a couple hour. I get there on time and the guy tells me it's going to be 3.5-4 hour. Seriously, this is why I made an appointment. I say okay and go sit down. I sit there for 4 hours and then they come and tell me that they can't fix my car today. I asked why, she stated they have the parts but they are short staffed, WTH!! She said they have a courtesy car that I can use until my car is ready. Fine, I'm tired just give me the car and let me leave. They call the next day about 4:20p that my car is ready. I leave immediately to go get my car. I fill theirs with gas and take it back. I sign for my car that was both warranty repairs and leave. Then I drive home and receive a email for a $90 car rental invoice! Had they told me that I would be charged $90 for 27 hours/73 mile; I would have taken an Uber instead.

I am impressed with the staff at this location, Very, friendly and honest. They are a dealership,…read moreSo I expect the over inflated pricing, but they are very efficient at doing diagnostics. They way the Parts department set up is very impersonal. Every time you have to have them look at a part or a quote, they have to go in the back to some secret room. and you have to ring a bell to talk to anyone. Also the parts department is located somewhere in a different building than the service department, this is a break in continuity. With all that said, they do offer better pricing than Columbus North Mitsubushi, and free Cookies

Nice Touch Collision

3.7

(6 reviews)

*Disclaimer* I have not actually been to this body shop…read more My review is based on the fact that I received an unsolicited text message and phone call from this body shop after an accident. I believe bothering people like this is a terrible policy and a horrible business practice. I will never use their services based on these poor practices.

They did a great job with my truck and they had the repairs completed extremely fast! Very easy to…read morework and communicate with. I would definitely recommend them!

McCoy's 4X 4

3.0

Well, the open at 10 AM M-F. It is Friday and it is 10:10 AM and nobody is here. I have a buddy who…read morebrought his truck here to get work done and they have had it for like 12 years and a day. Seems to be a lot of circle jerking going on instead of working.

I shopped around and I finally decided on McCoy's 4x4 after speaking with the owner and I felt he…read morewas very honest with me about the work that needed to be done and the time it would take to complete the job. I wanted to make sure I was making the right decision due to the amount of money I wanted to put into my truck. His prices were the best I could find and I don't regret my decision one bit. I ordered a 6 inch lift, 3 inch level, fuel wheels and tires, dual steering stabilizer, intake, DPF/EGR delete, SCT Tune, Weathertech floor mats, Weathertech bed liner and turbo back exhaust. I freaking love my truck!! They did an amazing job and went above and beyond to make sure I was happy with the results. I would recommend McCoy's 4x4 to anyone! I have already sent my Grandpa and Uncle to McCoy's and both have been very happy with their service as well. I get so many compliments about my truck everywhere I go!

Jiffy Lube

4.1

(16 reviews)

THEEE Best customer service and vehicle service! I smelled…read moreburning oil and needed came to the location on REYNOLDSBURGH. from the time I pulled up til the time I left Mike Justin and Jacob made sure I was kept in the loop and I being a women didn't feel like I was being talked down to or misled in anyway. Id recommend this 5star team to anyone. Hospitable Knowledge and Fair pricing. RARE THESE DAYS but I'm glad I came here.

I'm just leaving Jiffy Lube off Tussing Rd store #312 my 1st visit to one and I received a Great…read moreOil Change Service on my car from Jack and his Associate! They topped off my fluids, cleaned my windshield (although it rained immediately after) and vacuumed out my car! I recommend this location and ask for Jack he will get you taken care of Thanks Jack!

Reynoldsburg Car Care of Columbus

3.0

Excellent work and prices. Excellent friendly customer service…read more This shop does good work at a fair price. Highly recommended

Had repair work done to my car. Went to pick up my car and to my amazement my car had a horrible…read moresmell! I don't smoke and my car had been smoked in. I called to speak with the manager Dave and he apologized and asked what he could do to make it right I said he could pay for a detail because the smell was so bad. Dave agreed gave me the number to a detail shop right beside his company, I called Ed and asked what he recommended he suggested a full detail of the inside. I called another detail company which stated the same suggestions. When I arrived for my detail I was informed that Dave gave a $50 budget as he didn't want to pay for a full detail however I wasn't made aware of this until my appointment on Saturday of course when Reynoldsburg Car Care company was closed, I will never go back for anything or recommend anyone! DON'T SMOKE IN MY CAR!

Automedics

3.9

(7 reviews)

The guys at automedics have been lifesavers for me. Honest, quick, and at a reasonable price. They…read morehave always taken that extra step to make sure i understand exactly whats happening with my car and how they intend to resolve my issues. I wish I could give a 10 star review

I brought my car down and asked them to fix anything that may be wrong with it (preventative). I…read moreexpected a laundry list of items but they only had one item and they showed me why before I let them fix it. I didn't expect that level of honesty being a first time visitor. I tell my friends to go here and they have all had the same experience. Highly recommended!!

US Auto Repair

3.7

(3 reviews)

I came in just for an inspection, and they were able to see me right away. They handled everything…read moreso quickly and answered all my questions. If I have any other issues, I know where to go!

I needed the services of US Auto Locksmith, and the link brings me here same address and phone…read morenumber. So, my key fob is broken, and I called for help Saturday evening 8:23p, and they responded and showed around 9:00p BUT he didn't have the right fob (after I gave them the year, make, model twice). The tech told me his manager would be back out by noon Sunday to get the job done. I waited and watched and finally called a bit after 1:00p and was told they have no repair request or record from yesterday. They didn't even want the phone number of the tech who called to say he was on his way last night so they could check with him about being here. It's 2:34 as I write this and still nothing and they had the address and number last night. Lucky I stranded at home and not some parking lot.

All Ways Fair Mobile Auto

I found Jason (the shop owner) by word of mouth and I am VERY glad I did. It is sometimes hard to…read moretrust an auto mechanic, but Jason goes above and beyond to make sure your experience will be excellent. I recently had some work done on our pickup truck. Most mechanics charge $100+ an hour, Jason charges less than 2/3 that. He finds parts more cheaply than others (especially your dealer). The All Ways Fair shop has all the modern diagnostic and repair equipment same as the dealer. Jason explained the work needed beforehand, and offered the different options I could take (in this case, including doing nothing) and what the ramifications of those options would be. The price of the work came in about half of what I thought the dealer would charge. I highly recommend All Ways Fair Mobile Auto on every level.

R & J Tire Services

4.2

(5 reviews)

These guys are amazing. There's no one faster at getting you back on the road. Matt (today's guy)…read morecame out on a Saturday to fix me up and he wasn't even the on call guy. They're amazing, go way above and beyond. I'll use no one else.

I had a problem with my tire and heard about this place; I will absolutely go here every time. Matt…read moreand shane were super helpful and friendly. Great customer service and super fast. I will always recommend this place to others!

Hatfield's Automall At