NAPA Auto Parts

Matt has detailed many of our cars in the past and has done an amazing job!…read more He is also very trustworthy with having access to our property when we were not home. I am OCD and he surpassed my expectations. Great family man and I would highly recommend him.

From the owner: Hello my name is Matthew johnston and I’m a single father of two children. I’m a self employed…read moreworker who performs routine vehicle maintenance as well as part replacements. I used to work in a warehouse as a team leader but it was hard to afford child care let alone have quality time with my kids. I also deliver for companies like Amazon and Walmart since I pick my own schedule and am able to bring my kids with me which is only when I don’t have a sitter or something came up.

NAPA Auto Parts

4.5

(11 reviews)

Becky gave me great service, very knowledgeable, and if she didn't know something she did not…read morepretend. and they all seem to care. I'm is well some places take forever to do a battery test however they only took a few minutes for them. Staff that do well I just don't like the fact that they close at 7 p.m. When Advance Auto Parts in O'Reilly's open till about 10 p.m. thank you for having a great crew I had to modify this original post sorry for the inaccurate information

Great store for auto parts and helpful assistance. I needed windshield wiper blades for an obscure…read moremodel of minivan (yes, it is possible to have an off brand minivan, sadly). Not only did the staff try three different brands to get me back on the road during a rainshower...they actually installed them in the parking low for free. Above and beyond. Large off street parking lot. Big metal trash cans for you to dump your old parts in, too. They have staffers who know where each item is, and if they don't have an item in stock, they call right then and try to get it sent to the store same day. To top it off, their parts delivery vehicles wear NAPA baseball caps. Not sure why I have always liked that, but I do. Not all parts places are the same. Go to NAPA and know you're getting solid service and quality parts.

NAPA Auto Parts

Not only is it close by in uptown Westerville, and they've got the parts I need, it will always…read moremake me nostalgic because my grandpa used to always used the local Napa Auto when I was but a kid. If you're a AAA member, don't forget to show your card for a 10% discount on most items. Really the only problem I've ever had was with the Napa brand wiper blade "Curve." It was supposed to curve and hug you windshield, but for whatever reason, they never worked. But their "Vista" line is much better!

NAPA Auto Parts

While out running around like a crazy person to prepare for my daughter's out of town soccer…read moretournament, we got a flat tire :( I brought it here fully expecting to pay and arm and a leg and wait a million years to get it fixed. This store exceeded any and every expectation I had for this inconvenient situation. The manager, Todd, is amazing and showed compassion, and a true interest in helping me the best he could. Todd made every effort to save me time and money, and made sure we were taken care of during our wait as well. We will be new regulars here for any of our auto service needs!

NAPA Auto Parts

4.5

(2 reviews)

Small, but as typical with NAPA very professional. They have specific car parts in the back, of…read morecourse, and a more general selection of tools and small parts up front . Handy off the highway for me. Surprised it wasn't reviewed before, because I think it's been here for years. Always nice to go to a parts store where the people actually know cars.

I was in bit of a jam and needed to get some parts for my car quickly. These guys went the extra…read moremile and made sure the parts were over nighted. Napa on Silver Dr. has my business for life! Thanks so much guys! Excellent customer service!

NAPA Auto Parts

I was swapping out my fathers break pads and we needed some copper anti seize and some 3M silicone…read morepaste. Some auto part stores had one, but not the other and others didn't have either one. I'm glad I came across NAPA and their in store pick up because they had both and were ready pretty fast and I was able to preform the job properly. Great customer service when I went in and a clean store. I feel bad for forgetting about this store, but it's hidden if you're bringing by it. I'll definitely be back.

NAPA Auto Parts

(3 reviews)

Very knowledgeable parts people with over 100 years of experience in the auto parts business.read more

Went to here to recycle used motor oil, something I thought was something every auto parts store…read morewas required to accept. I was told, we don't take used oil here, the city won't let us. Anyway, now I have to make another trip and it certainly won't be to come here again.

Auto Emporium Inc.

(33 reviews)

I'm the daughter of a mechanic and my dad was unable to service my car with him because he's in the…read morehospital. Because of that, I'm ABSOLUTELY weary of mechanics because I've been done dirty of ones who don't have the same integrity as my dad. Lots of unnecessary up-selling and repairs unnecessary for a rebuilt salvage title vehicle and TONS of scare tactics to make more money (very common with single women trying to get car repairs) That being said: my experience at Auto Emporium was a breath of fresh air after a ton of bad experiences. I had a general idea what was wrong with my car (difficulty starting/misfiring/stalling). They took detailed notes in what I could provide about the problem and instead of wasting time digging around, they reached back out to me for additional rounds of questions TO REALLY pinpoint what the root problem was. Too many mechanics are too stubborn to reach back out for questions of the owners which can help diagnose problems sooner - it's a huge time waster!! So having their staff with a running list of questions had my car fixed SAME DAY. That timeframe was absolutely insane to me. I love that they also took the time out to itemize EVERYTHING that came up on the inspection and while that did have a price tag, I now have a to-do list of the next repairs coming up so I can save up for them. It's relieving having answers for things that could be problems later. Additionally, since like-items were itemized I could pick and choose the repairs that absolutely needed to be done for this visit. One of my concerns was the hours of operation, but they have a great little lockbox system for car/key dropoffs. So don't let that deter you from using their services! All my in person/text/phone interactions were all great! My car is starting and running beautifully again after them flushing out my transmission system same day (which is a huge relief because I was trying to organize rides for 3am work shifts) That being said, if my dad is still out of commission for the other identified issues, I would totally come back and have them do the repairs.

Performed service on our Q3 and the turnaround was quick The staff at the front desk were…read morewelcoming and kept me informed of progress. The cost was a little higher than expected but not as high as the dealership I imagine.

Discount Tire

(64 reviews)

GOD IS REAL amazing…read moreplace , they repaired my tire for FREEEEEEE they removed the nail!!!!! I started believing in god again because of them They were also patient on the phone with me while I was looking for the number on my tire , etc, helpful and polite staff, WOULD RECOMMEND

This place was great! I had a nail in a tire and I called to see about the cost of repairing it…read more They said there's no cost. I said I didn't buy the tires there. They said still no cost. I brought it in and they found a screw in another tire, and they fixed them both for free. Fantastic service and even had coffee while I waited. I'll be back.

Auto Emporium Inc.

(33 reviews)

I'm the daughter of a mechanic and my dad was unable to service my car with him because he's in the…read morehospital. Because of that, I'm ABSOLUTELY weary of mechanics because I've been done dirty of ones who don't have the same integrity as my dad. Lots of unnecessary up-selling and repairs unnecessary for a rebuilt salvage title vehicle and TONS of scare tactics to make more money (very common with single women trying to get car repairs) That being said: my experience at Auto Emporium was a breath of fresh air after a ton of bad experiences. I had a general idea what was wrong with my car (difficulty starting/misfiring/stalling). They took detailed notes in what I could provide about the problem and instead of wasting time digging around, they reached back out to me for additional rounds of questions TO REALLY pinpoint what the root problem was. Too many mechanics are too stubborn to reach back out for questions of the owners which can help diagnose problems sooner - it's a huge time waster!! So having their staff with a running list of questions had my car fixed SAME DAY. That timeframe was absolutely insane to me. I love that they also took the time out to itemize EVERYTHING that came up on the inspection and while that did have a price tag, I now have a to-do list of the next repairs coming up so I can save up for them. It's relieving having answers for things that could be problems later. Additionally, since like-items were itemized I could pick and choose the repairs that absolutely needed to be done for this visit. One of my concerns was the hours of operation, but they have a great little lockbox system for car/key dropoffs. So don't let that deter you from using their services! All my in person/text/phone interactions were all great! My car is starting and running beautifully again after them flushing out my transmission system same day (which is a huge relief because I was trying to organize rides for 3am work shifts) That being said, if my dad is still out of commission for the other identified issues, I would totally come back and have them do the repairs.

Performed service on our Q3 and the turnaround was quick The staff at the front desk were…read morewelcoming and kept me informed of progress. The cost was a little higher than expected but not as high as the dealership I imagine.

Cash for Car Store Columbus

They have some great deals on late model cars. I haven't found the right one yet, but I am…read moredefinitely going to buy one from here. Very friendly sales person and very negotiable. Best deals in town.

From the owner: Buying and selling used carsread more

K & K Towing

(21 reviews)

Omg..im 63, had a blow out between exit 117 and 118 north 71 Columbus Ohio, Ron was there in like…read more5 mins...it was after midnight, had a blowout w/ new tires on driver rear left side..he was amazing! Quick, efficient, super kind...Dropped my car at designated location n took me home , @2 miles away...I can't recommend Ron n k n k towing enough ! This teacher thanks you! Being an older woman, stranded on the interstate...THANK YOU!! 10 STARS! PAULA Garfield Columbus City Schools Behavior internation Specialist. Heros still exist! So kind n efficient! Thx Ron..Bless you sir!

negative stars !!!! your lucky i had to add one ! they cause damages and claim no liability unless…read moreit's within a month of service. they dont wait for ride to show up to be transported safely. you cannot ride as passenger. shut this family owned joke of a business down. oh yeah.. i'm reporting you to the bbb assholes . who laughs and blocks customers instead of paying for their liable damages

Ohio Mobile Glass

(23 reviews)

I set up an appointment to have the crack(s) in our windshield repaired. The tech arrived on time…read more He repaired the "split" crack on the windshield in approximately 30". I was charged the price he quoted me via "Yelp-chat". I can't even see where the crack was! Great Job! Thank you!

Meticulously worked to fix my windshield. Took great care to make sure the work was completed…read morecorrectly. Didn't hurry, just to get it done.

Valvoline Instant Oil Change

3.3

(24 reviews)

I stopped by to get an oil change and once I was there I also had my A/C charged, and purchased…read morenew wiper blades. The staff was very informative,and answered all my questions. I would highly recommend this location

Adam and his crew are AMAZING! Wonderful hospitality and great service! I always receive savings…read morecoupon through my email which is another reason I choose Valvoline Hilliard Rome.

NAPA Auto Parts - autopartssupplies - Updated August 2026

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Auto Zone

3.6

(24 reviews)

I've been here several times over the years. I've consistently had great service and advice. I…read morestopped in yesterday and was in and out in 1 minute - plus, they offered to handle the maintenance for me (adding brake oil). Big fans of the folks at Auto Zone!

I just walked out of the store. I went in with my bf, he needed stuff for his truck. At first the…read moreone employee opened the door for us. We looked for what we needed, i walked around because i didn't actually need anything. While my bf had a question, the guy answered it and attempted to look it up for us. After that we figured it out but i listened to the employees chatting while my bf finished up. The employees literally hate their jobs. It was the conversation they were actively having. The one guy who opened the door was complaining about how he handled a call with a customer, the was complaining about the job. The girl was agreeing. Then another employee walked in and literally said that he hated his job. Do not work in customer service if you don't want to handle customers... it's that simple. Your entire job is customer service, if you don't like it find something else, but complaining in-front of countless customers is ridiculous, and sad.

Grismer Tire & Auto Service

3.3

(84 reviews)

The repair technician and manager are very honest thank you so much I will be back againread more

When my car needed new tires, and I had to work all day,.... I called them up and they got me…read morescheduled. I went ahead and got the highest brand since that's all they had at the time. I dropped it off, went to work and picked my car up after my shift. Cue today, while I am driving through ice and snow, my car moves like a dream. Only had minimal sliding. Great choice and I am glad I bought them. Thanks Grismer!

Advance Auto Parts

4.1

(7 reviews)

What can you say about an auto parts store... Well, this one is GREAT…read more I've been here a few times for different things, but today was a different occasion for me. I had some large scrapes of paint I needed to remove (my neighbor got too close in his car...). Before the guy would recommend anything, he wanted to go out to the parking lot and see the damage to make sure he was recommending the right products. How many sales people would take the time to do that??? Not many... Anyway, after only spending $12 I was able to remove all of the paint on my truck that didn't match my color... and of course save my neighbor a ton of money who was ready to file a claim against his policy for me. If you need auto parts, this is the place to go.

I gotta give it up for AAP. Trust me when I tell you that…read moresending Grandma here will please her. She will have a friendly individual walk outside and test her vehicle battery. Show her 3 prices or quality options of batteries. Then they will change her battery for her, and thank her for her business. This is the customer service with a smile that she remembers. Military discount. Coupons. Email coupons. FREE tool rental. Your vehicles info stored in the store computer, and online for you. All this.... and free battery testing, installation, wiper replacements, diagnostics, and more. I admit I have used many but not all the services. I do regret that there is not ONE universal network to share. If you see a part online that is available at another location not your own, you may be asked to re-input your data at this location also. I find the staff to be friendly and helpful. The have general auto knowledge, and store merchandise familiarity. Most visits are walk in. Tell them your vehicle info, ad the part you need. They offer good, better, best quality. Most will know of a special and tune you into a promotion("add $2 to qualify for a 20% discount"). Returns could not be easer. Mechanics always buy more than they might need, because you never know what you'll find when you get it apart. Just keep your receipt for the easiest process. Lots of specialty tools to rent for FREE. You pay for the tool as if you are buying it. You get a full refund after you return the tool set, clean and in tact. No daily or hourly rate. Family members that call me with an automotive question, I always send to AAP for a free diagnostic test, and the codes. They can tell you what the check engine codes mean. "Gas cap is not tight" Yes, that is more common than you think. Google your code before just handing it to anyone that is going to say PAY ME!

Valley Ford of Columbus

3.0

(123 reviews)

I have experienced both good and bad service issues at Valley Ford…read more The dealership has changed hands several times - with it comes a number of employees with 1-2 years experience (I realize that it pertains to this dealership only). Someof the service agents have been impatient if I asked detailed questions (as if I lacked brains/knowledge) about what they were diagnosing. Once I asked for the service manager to return a phone call to me that never happened.

I do not recommend…read more I never bought a vehicle from them but have had 3 unsatisfactory service experiences with them. I will not be back for service or anything else. They have questionable integrity and seem to over promise and under deliver. I will elaborate on details if anyone shows interest but caveat emptor. Ford F150/Ford Escape owner.

Evans Automotive Repair

3.5

(22 reviews)

Always trustworthy and quality work. Highly recommend No…read moreappointment, first come first serve so get there when they open!

Rip offs. said an oil change was 40 dollars with 15 for oil filter and just that came out being…read moreover 200. charged 50 just for oil maintenance and a 129 labor fee. Also 60 for the oil. Also needed antifreeze and they charged 80 just for that and 129 labor fee. Highway robber.

O'Reilly Auto Parts

(4 reviews)

They were able to quickly change my windshield wipers after purchase. Would definitely come backread more

Great customer service as you would expect from any O'Reilly Auto Parts!! I pulled in from out of…read moretown, and I needed my battery replaced. I started to have some battery issue towards the end of my trip from Texas to Pennsylvania. Then, on my way from Pennsylvania to Ohio, it became more apparent that I would probably need to replace it very soon. When I arrived my destination in Ohio, looked this store up on Yelp and called them. Arland took the call, and he guided me thru with what I would need for my vehicle. I headed over to the store as soon as I could hoping my car would start. Fortunately, it did. When I arrived, there were a few customers already waiting in line, and Arland took care of me right away. He was very helpful, and offered to help me install the battery in the car when I asked if I could borrow some tools to take my old one out. The old one came out, and the new one got put in. Car fired up right away without any hesitation. Yay!! Thanks O'Reilly. Military discount of 10% is always appreciated!

Advance Auto Parts

4.5

(8 reviews)

Would 100% recommend getting all your parts from this store. Patrick was amazing the best customer…read moreservice I've ever had at a parts store.

I always read reviews, but I have never left a review for any business. This is definitely my first…read moreone. I felt that it was extremely important to warn you about that absolutely HORRIBLE customer service that I have ever received. The employees name was David and absolutely unbelievable. The other employee stood there quietly, and just kept apologizing for David 's behavior, Davids slandering tone had me in tears before I could get out of the store.. I am so angry for the miss treatment ..

Ricart Nissan

3.6

(20 reviews)

They take care of their clients. They went above and beyond to make a unfair situation right…read more Everybody needs a Jermey H to help them.

My service advisor Chelsey Thomson could improve on her interaction with her costumers. Just gives…read moreoff the "I don't care vibe." I definitely wouldn't recommend an extended warranty, if you do lower your expectations.

Complete Brake Service

(15 reviews)

Good guys. Easy to work with. Brought my Volkswagen in for a phantom battery draw. They did some…read moretests.. turns out it was just the battery. They kept it for a few days to make sure it was all fixed and it was!

I've heard about this place through some people and got recommended to come here…read more.... I couldn't have been happier with the outstanding service and results. Truly an Honest & Forthwith assessment and evaluation of my issues and problems. Accurate diagnosis plus these guy's we're able to pinpoint an pesky "Check Engine" issue that previous service repair locations failed to provide solutions for..... Fast turnaround time considering the uniqueness of my car too... Friendly and knowledgeable staff.....Brad plus DJ we're accommodating & genuinely interested in helping me. While I was there initially, other customers were picking up their vehicles and they also mentioned how happy and satisfied they were with this establishment. They are going through some renovations & mergering brakes plus more services here.... So it may NOT look like much,but the services and quality operations speaks volumes ‼

A-1 Body & Frame