Malcolm came to help me with my brakes. He inspected all four. And he fixed what needed to be…read morefixed. There was no pressure to do anything extra. He was polite and professional, and very competent. I was absolutely impressed and would definitely recommend Brake squad to fix brakes. Definitely five stars

Met (technician) arrived earlier, with a call saying he was on his way over. Joe Gregory (founder)…read morewas with Met, and I really enjoyed getting to know both of them and learning the history of how Brake Squad got started. I was a curious observer who never bothered either of them. All my questions were answered. Met also found an additional issue, which required them to leave and get another part. Everything was completed, and they took my car for a test drive before handing it back to me. Great experience, and (not shared with either of them) saved me over 1000.00 based on my dealership quote. Thank you, Met & Joe.

This is the best body shop in the DMV! Someone hit my car and drove off while my car was parked on…read morethe street. Total Recon made the whole process so easy! I dropped my car off and was given a rental. They took care of all the negotiations with the insurance company and kept me informed the whole way. They only use OEM replacement parts and the results were fantastic! The detail job they did was also terrific. I always take my car here and recommend them to anyone that needs body work done!

I had a very disappointing and frankly frightening experience with Total Recon. My 2014 Tesla Model…read moreS was towed here on October 3, 2025, after an accident. They gave me a repair estimate of $17,335.18 on October 15, which seemed reasonable, and I assumed work was being done. For over two months, I waited with no updates. Suddenly, on December 5, they emailed demanding the loaner back immediately and threatened a police report for "failure to return a rental vehicle." I called their rep (Alfonso), who said he would extend the loaner--he never followed up. That evening, the loaner was remotely disabled (Valet Mode) while I was driving, stranding me overnight in 20°F snowy/rainy weather on a busy DC street. I had to pay for towing myself to avoid freezing. The next morning (December 6), they called police (Rockville and Prince George's County), claiming I failed to return the rental. They also told officers my Florida license was "fake" or fraudulent. Police cleared me immediately. I repeatedly explained my disabilities (immune-compromised, OCD, ADHD, anxiety) and asked for accommodations to get my medication and belongings from the loaner (less than ¼ mile away at a friend's house). They refused and left me stranded without transportation or meds ever since. Now they demand over $14,000 in storage/rental fees--almost as much as the repair estimate--yet no work was ever done on my car. I have video, emails, bills, and records. This was unsafe, unprofessional, and unacceptable. Avoid if you value safety and clear communication.

***Updating my review from nearly ten years ago (Sep. 2016)***…read more This place is off the chain GREAT. What's it worth to you to have a shop in the neighborhood that you trust, whose techs do quality work they stand behind, at a fair price? Benny, Elijah, Frank, Rubis, Steve (my Vette mechanic)... All great guys who have never failed to treat me right and get me back on the road. This has been my go-to place for many years and I have no intention of changing that. Thank you Community Car Care.

Service was completed when promised and did not go over the quoted price. The staff was courteous…read moreand professional.

HONEST Dealings & Good people…read more MILITARY VETS / FAMILIES, Like most military Veterans "Honesty" and "Honest Dealings" are at the top of my list when doing business. That's exactly what you'll find in Omar and his Team at Chantilly Repair Center Express. My 2009 Lexus IS250 hit 201,346 miles recently. Pohanka Lexus tried to swindle me out of my car and into a new one by NOT telling me the car needed additional maintenance after having them service it twice. Infact, they encouraged me to drive it in its unsafe condition and "....if anything happens we'll be here to sell you a new one". Omar and the guys at CHANTILLY CAR EXPRESS saved my car and saved me thousands of dollars. That's the type of Honesty and Honest Dealings we need to see more of in this country. Thank you Omar and the guys at Chantilly Repair Center Express. You have my loyalty and patronage from now on. ~ 1SG Derrick Wilson U.S. Army

Be careful with this people . My son who is a teenager dropped of his car for an oil change and I…read morealready called then do not do it because we found another place who is almost half the price. I clearly told them he doesn't have much money . And guess what they offer him all this unnesesary chemical / additives and they told my son it is very important. He paid $165 for an oil change! These people has no heart . Taking advantage of young people .

Really bad experience. I took my car to Dan for a few items (clean up some wiring in the engine…read morebay, get the AC working, fix a lighting issue) and he said he would be able to tackle those issues before I bought the car in. After the first few weeks, I realized my car was not a priority. I also realized he wasn't really invested in figuring out what wasn't working on the car. He would tell me what parts to order etc, and I ordered a part that he later told me wouldn't fit. So finally after 2 MONTHS I got fedup with this nonsense and I decided to go get my car. Then tells me this story that he was busy with other cars and he hasn't really focused on my car, but he can get it done if I give him another week. So I did... Only to go pick the car and it was half assed. We get into an argument about me "bitching" because I didn't like the condition in which I got my car back. First thing I noticed was how dirty my car was, didn't say anything about. Then I noticed that my steering wheel cover was hanging from the steering wheel, so I starting getting upset (internally). Then when we pop the hood, I notice fluid under the hood, I ask what is that... and he states oh "it's brake fluid" (He had to move my brake fluid reservoir for the wiring). My response in a agitated tone is "uhhh... why is there brake fluid all on the metal of my car, brake fluid is corrosive" he's responds "no it's not". So he proceeds to wash way the brake fluid now with bottled water. I notice inside my car is muddy and dirty and he only completed one task, which was clean up the wiring. So obviously I'm agitated that 1. you treated my E30 M3 like shit. 2 You took for ever to get one thing accomplished. 3. Your raising your voice at me because your pissed off that I'm "Bitching". Mind you when I get the car home, I notice that he also hit my front bumper hard enough to break the sidemaker light (my car is lowered). Dan should get out of the business of working on people's cars...

2018 Dan is a rude , unprofessional man. Dropped my car off put the key in the drop box which is a…read moreslot that drops onto the floor of the shop.....never heard from him as to whether he got it. Called him to ask, he said he'd go look..no call back. Called again the next day, got another guy on the phone who said he'd ask Dan...no call back. Called again the next day to ask if my car and directions for repairs had been received, Dan answered in a tired, grumpy voice and said, "I ALREADY TOLD YOU THAT." hung up the phone. So rude. Picking up my car asap. Vote with your dollar. Do not take your car to this Jerk.