Always very helpful in my automotive needs napa seems to have higher quality than other parts…read morestores..

Hate the costumer service from the girl with a rotten tooth's the two front . So rude gave her a…read morepaper that said my info and she proceeded to ask about it when I went there for help and to look for a car pice I wasn't sure of .. like you can't have rotten teeth and have a bad attitude pick a struggle ! Recommend going else where, where people will b happy to help with a better attitude

I ordered a radiator from them Friday morning for my 2003 F250 7.3 liter power stroke. They had it…read morethere before noon. After I got home, I took it out of the box and noticed that one of the sides had been dented in. I called them, they told me they would have another one there in two hours, which they did. No hassle. Good people to work with! You won't get that kind of service buying cheaper parts online!

I've been a loyal NAPA customer my entire life, and will go out of my way to shop there instead of…read moreone of the other big chain auto parts stores because NAPA usually offers better parts, superior knowledge, and better customer service. Well, THATS NOT THE CASE with this NAPA. The person who helped me was rude and condescending, and acted like it was an inconvenience to even help me. THIS IS MOST DEFINITELY THE WORST NAPA EXPERIENCE IVE HAD!!! Avoid and save yourself the frustration.

These guys are the the best around. They are honest and straight forward, won't try and sell you…read moreon work that is unnecessary. I have used them over and over again over the past 15 years and have referred at least a dozen people that have all had the same experience I have.

It's important to have an auto shop you can trust. Richins is trustworthy. We have used them for…read moreseveral years.

The parts team at this NAPA Auto Parts store are amazing! I needed a new headlight bulb and license…read moreplate bulbs for my 2016 Mini Cooper and they were not only super helpful, had the parts in stock, gave me installation tips, but saved me a few hundred dollars vs the egregious quote I received from the Murray Mini Cooper service department, who tried to cheat me out of $1000: "I had my 2016 Mini Cooper Countryman serviced at Murray Mini Cooper for an oil change, which they did just fine. But they wanted to replace my water pump and pulley for $650+ because "there were surface cracks" on the water pump pulley. And they wanted to replace my license plate bulbs for $95 because they were burnt out. I've owned 4 Mini Coopers; surface cracks on the water pump pulley are expected; "Surface cracks (1) form on the drive pulley over time. These cracks are normal and have no effect on the integrity of the friction surface..." https://static.nhtsa.gov/odi/tsbs/2015/MC-10147906-9999.pdf And I bought new license plate bulbs at Napa for $14, popped out the license plate lamps with a pocket knife, and swapped out the bulbs in 5 minutes. Mini of Murray suggested repairs that were not needed. Shady service department. I'll be posting my experience on Social Media and warning all other Mini Cooper owners. Shame on your service department! Shame shame!" Love you guys at NAPA Auto Parts - you rock!

They were unhelpful, lacked customer service, and seemed bothered by me even coming into the store…read moreso they had to actually do some work. I asked a question and the guy was rude. He also didn't tell me my total, was short when I asked about a military discount and then added the discount and again, didn't tell me my total. If I didn't need the parts ASAP, I wouldn't have bought them here and would have gone elsewhere.

Napa is always there for me and my vintage 1995 Saab. They get what I need within hours if not in…read morestock Napa in Ogden Mack South Ogden

This location would not honor a battery warranty. The sold on date punched out on the top sticker…read moremeant nothing. Another NAPA location honored the warranty.

I had a warranty issue from another store in cedar, the night manager and assistant day management…read morewas incredibly helpful in assisting me in the paperwork, ordering parts, and getting them to me asap to ensure I could finish my move. They were helpful, problem solving, kind and responsive to ensure I was able to accomplish all I needed to. I have always love NAPA stores, but as I move up here, this wi be the ONLY store I will be using for all my needs. Thank you again to the amazing staff.

5 million stars specially to the gentleman they called Jack I think he's the main boss. Not sure if…read morehe helped me out. He's cool calm and collected and came out and snapped my wipers on for me in about two seconds. We are lucky in this world to have hard-working people like him every day, going above and beyond without even blinking an eye.