ABSOLUTELY RIP OFF HOTEL FEES...I told front desk I only had $400 in my acct he said he has to hold $800 I said no way I already paid in full $1200. I told him again I only have $400 in my account he agreed to $100 and still charged me the $400 so now I have NOTHING to spend on my son and I!!! I called him to complain and reiterate our conversation and he DID NOT CARE HE JUST WIPED MY ACCOUNT OUT!!!! HORRIBLE customer service!!! RIP OFF AND CARELESSNESS IN SUCH A PANDEMIC!!!! You should feel lucky to have guests who paid full price!! This was my 2nd visit and MY LAST!!! The first visit they NEVER did this shit!!!! NEVER AGAIN. IF You love a good rip off come here read more

Great service and nice views! Def recommend this hotel for stay. They even upgrade our room and provide us a special service.

We come to Florida every few years to celebrate our anniversary and this is definitely the best place we've stayed so far! The cottages are beautiful. The grounds are well kept, and the pools/lazy river are perfection. Highly recommend! read more

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The customer service here shines with hospitality! Im celebrating my Bday here every year from now on. Kids are kinda rowdy and out of control in the pool area so be wary of them. Amanda was so helpful and nice at the front desk that I didn't wanna return to Miami! Happy hour Mon-Fri at the pool. LONG LIVE NAPLES!!!! read more

Naples Bay Resort - The lazy river pool, not very lazy when kids are around tho... - Resorts Near Me - Naples, Florida

I loved this place. It's just about as close to perfection as you can get. I love that it's a resort but the property isn't massive and it's close to the area's shopping and beaches. There's a few club and resort activities scheduled. The lazy river is nice and quaint. I imagine they get full during peak season, non-covid time. I really can't wait to go back. read more

I have lived in the Tampa Bay Area since 1980 and never been to Naples , our Anniversary was this weekend and we decided to come down on a last minute Getaway, Wow I'm happy to report we were so pleased with this location and great property, our big rooms had excellent beds and the best bathroom we stayed in a resort ( a separate huge shower with also eager and drier and beautiful design well appointed room we loved our 2 nite stay and will soon be back read more

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Price-is good but resort was totally empty and they gave us a connecting room to someone who likes their TV extremely loud. During COVID why would they place us in a connecting room when nobody is here? We paid for our reservation ahead of time and then we were told we owed another $39 for resort fees. Plus $100 despot in case we ruin something. Really$ We will get a credit in 3 days if everything is ok. Oh and by the way the spa wasn't available and the lazy river wasn't working. Not sure why you pay extra $39 if amenities are not really available. No cleaning supplies in the gym. read more

This place was excellent to stay at and extremely clean . They have shopping areas and multiple restaurants o premises .Highly recommend this place . read more

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I was at the resort on business. I left my blazer at the resort and the staff were super helpful at returning my garment. There's a fabulous coffee shop on property. Definitely recommend it. Take the sunset cruise! read more

I'm honestly ridiculously disappointed. I travel to Naples frequently on business and have been looking for a great hotel to stay at regularly. I expected great things of this resort hearing awesome reviews from my peers and did not experience that in the slightest. Although I enjoyed the views and spacious room nothing can account for the fact that I had ants in my bed! I called the front desk and spoke to Barbara who supposedly was the supervisor on duty and was told that they could "spray" my room. When I said it simply was unacceptable for me to stay in a "sprayed" room and a "sprayed bed" she said there was nothing they could do for me. When I insisted I would not stay In a room infested with ants she said she would call me back and let me know what availability there was to switch. (the hotel was not booked by any means as it is off season). After growing restless after 20 mins I call back down and Barbara annoyed says she is still working on searching for other rooms. (I have stayed at higher caliber hotels like Fontainebleu, cheeca lodge, ect that were booked and it did not take this long.) not trying to argue I say ok pls call back soon as I was trying to get some rest. I didn't receive a call back but a bell man comes to the door to assist me going to another room. He assists me to another location a few doors down and opens the hotel room only to find that the room is turned UPSIDE DOWN. Chairs on the bed, table flipped ect. They were working on repairs on the room. He called down to Barbara and in an irritated tone on the walkie she responds "there is nothing wrong with the room" to which he insists there is. I stand there for 10 mins with him talking and conversations and still no update from Barbara. He calls down and asks for any updates and in a disgusting tone she says "I can't find anything I'm WORKING on it". I tell him I don't have time to stand in a hallway and walk back to my antsy room. Finally after over an hour of trying to get a new room- the kind bell man comes to my room apologizes and assists me and my bags for the second time around and assures me that I've also been upgraded for the hassles only to enter the room which looks exactly like the first. Honestly, I was just happy to be done with the ordeal and thanked him. I'm not going to comment on the atmosphere, amenities, or other services bc the horrible customer service plagued this experience. Naples Bay Resort you missed out on a customer who could have been a weekly regular due to work. Your loss! read more

Naples Bay Resort - Marina view from the balcony in the room... - Resorts Near Me - Naples, Florida

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Excellent Location but service is horrible. Shuttles don't wait 2 minutes to leave and then when you need a shuttle back they don't show up as per front desks guide every hour on the hour. Don't count on their shuttle service you'll need to use uber heavily. Accountability is not there if you are okay with that then great resort. read more

SPLENDOR ON THE BAY. I bought a Travelzoo deal for a 2-night stay at the resort for 2 people. It included $100 credit to the spa, 2 free smoothies, a poolside cabana for a day, bicycle rental, continental breakfast, and a 4 PM checkout. The room was a huge, spacious, clean, well-appointed one bedroom suite. Wi-Fi is included, and they gave me the code at check-in without even having to ask. There was a full kitchen with full-sized appliances including a dishwasher. There was also a full-sized washer/dryer in one of the 3 spacious closets. The dining area had seating for 4, The living room had a pullout sofa and armchairs, and the balcony overlooked the marina. The bedroom had a queen-sized bed, and there were big flat-screen HD TVs in the bedroom and the living room. Coffee maker and coffee were provided. The refrigerator had an ice-maker and filtered water. The bathroom area was huge. There was guest bath with a shower connected to a master bath with a bathtub. IMO, a family of 4 could stay here quite comfortably for an extended period of time. Guests have the option of free covered self-parking or free valet parking. There are shops and a restaurant on the ground floor of the hotel. Continental breakfast is in the lobby area by the concierge and check-in. The swimming pool, fitness club, tennis courts, and spa are a 5 minute walk from the hotel. The walkway is safe, neat and clearly marked. They also have shuttle buses that run between the hotel and club areas, but it's such a short walk, I didn't need it. During my stay, I enjoyed a wonderful massage at the spa and a free smoothie with rum from the poolside restaurant. The pool area has waterfalls, an adults-only area, and a lazy river. I was there off-season, so it wasn't very crowded; however, when the hotel is at full capacity, this area might get overrun by rambunctious kids. The poolside cabana was a really nice perq. It accommodates about 4 people in the shade with seating for 2 on a daybed and 2 chaises. All of the hotel staff were friendly, polite, knowledgeable, and well-spoken. This was the best travel deal I've ever purchased. My only regret was that with only a 2-night stay, I didn't have enough time to try everything the resort had to offer. read more

Great atmosphere! The pool area somewhat small was enjoyable. Limited eating choices that don't fit everyone. They need to fix their guest rooms. Too many small issues with the overall maintenance inside them. For a resort it needs keep a upper appearance inside as well outside. Self parking is easy and greatly appreciated. read more

Probably the best value fo the money if you are looking for a hotel + water + Naples experience. The location allows you to snuggle in to a modern hotel/condotel, boat as you wish, and still be within walking distance to the shops and restaurants of Fifth Avenue South and Third St, Naples. The resort has regular hotel rooms that overlook a nouveau Italian style complex of condos surrounding a long marina. There are ground floor shops and reliable restaurants, (Bonefish Grill, and upscale Asian), as well as a number of pools, and a spa. Guests can rent privately owned condos for a two and one bedroom sprawl. Or, guests can check into a gated, residential complex about a half mile south called the Cottages which are large but have no water views. Packages include boat rentals or a day of fishing. A jitney, unaffliated with the resort, also docks here and will take you on a 45 minutel loop to bayside restaurants for only $5 PP. Staff is courteous and attentive. The valet uniforms reminded me of Philip Morris pages. Though a breakfast buffet is offered to registered guests, I would avoid it . It's not worth the price of admission. It is in a lovely room housing the Naples Bay Resort's Yacht Club. However, for $19 PP, I would expect actual serveware instead of paper coffee cups. And butter. Seriously, no butter? I was glad to see a blintz on the buffet, but they were going solo since the house hadn't thought to provide compote or fruit. Management severely abused its staff as well because only two people were assigned to work the entire dining room,. Apparently the kitchen's dish washer was either broken, or had stowed away on the first leaving vessel. An hour before the buffet was to close, the YC ran out of clean plates and forks. Also coffee. Omy. Hope that was only an unusual day of chaos in this pretty place. read more

It is entirely possible that my daughter and mother went around the lazy river at Naples Bay Resort yesterday 267 times. Mother did the math. Total time in lazy river divided by duration of time on one round, blah blah. The point is they are very familiar with the lazy river. And away we go... This is the fourth year in a row that Mother, daughter and I spend a few days bonding alone on the West coast of FLA. The last three years we were in Ft. Myers at a darling place called the Sandpiper Gulf Beach Resort. One year we rented a house, but there was no pool and Zoe S. was cranky. This year, we are at Naples Bay Resort. Full disclosure, I work for Benchmark Hospitality International, who manages this resort. So, I am unbiased. The problem is, I think I am tougher on stays at "related" hotels because I expect the best. And to be perfectly honest. We're getting it here. From the second we walked into the hotel, Zoe has said "I want to move here." This morning she said "We could live here, Grandma KK (my mom) and Boboo could live next door. Daddy could live across the water in the yellow villa. Mommy's main squeeze (she used his name, but I'm not gonna) can live upstairs. Papow (my father) and Grandma Denise can bring their 'ship' (yacht) and sail me over to daddy's on the weekend." I think she loves it here. We have a two-bedroom villa. It's about 1400 square feet with a ginormous terrace overlooking the marina. The master bathroom is, well, envious. The kitchen too. OK, now I feel like Zoe. I want to live here. This place is made for families. Lots of room to roam, nice amenitites for everyone like the fully stocked kitchens, bike rental, paddleboard rentals, kayaks, fishing boats, bell and maid service. The resort is pet friendly too. That said, I didn't bring Taters and I don't smell or see any evidence of pet in our room. It's impeccably clean. My GPS said it was 1:42 from door to door and that's about right. A great getaway for Miamians... It is always enlightening to spend time with my mother and daughter together. They gang up on me, the ignore me, they do whatever they want and don't want any flack about it. They also understand each other on a very fundamental level. My mother and daughter spent an hour at least yesterday working silently, next to each other, on a 300 piece Disney puzzle. The order of the pieces, made sense to them. It gave me a headache. They rode the lazy river at the Naples Bay Resort Club area for hours on end. At the end of which, my mother was seasick, and my daughter was swimming like a salmon up river, diving and splashing into the current without any flotation device. A major step for my budding swimmer. The best part is, I read a book. A whole book. While they were rolling on the river. I don't know the last time I had the luxury of reading for an hour, much less a whole book. It was so nice. For today, we're back to the pool. We've rented a cabana again today. I am sure that if Michael, our cabana assistant from yesterday, hasn't come down with stigmata or some other-worldly illness from his experience with us yesterday, he'll be there to greet us by name. This is the life. read more

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We had a great time here beautiful. Room: Our room was super clean everyday and the pool areas are great for kids and family. Definitely some good cleaning training going on in this place. We will definitely be back. Cleanliness is very important to us esp if ur paying alot per night. Our bathroom was nice and clean and looked new. Pool: great pool area it is a bit of a walk but its a nice walk not long at all. Resort itself is nice lobby is nice and the outdoor surrounding is just beautiful it has an italian theme going on near the river and at night u can hear the waterfalls very relaxing while sitting on the clean balcony Love it and refer it:) read more

This place is pretentious. Although the staff is very friendly and the hotel is clean the price they charge and the services you receive do not add up. My family enjoyed our stay here but we won't be staying here again any time soon, unless we hit the lottery. Fingers crossed TFY read more

I really like this hotel, great spa and good location. Rooms are beautiful. There are some set backs, for instance it's not on the beach, the pool is a bit small. However, you can rent bikes and bike it to the beach, the pool is relaxing and the wait staff are a. You must go to the SPA. Close to downtown and the pier so you can catch a glimpse of a beautiful sunset! This resort does have shopping on site, a Bonefish Grill and excellent boat rental rates. About 20 minutes away is TigerTail Beach in Marco Island, it's a hidden gem that is beautiful and not crowded at all. Definitely check it out. read more

Loved our recent stay here. We had the two bedroom suite which was very spacious and very well furnished. Pool was excellent. Highly recommended!! We had family with 16yr old and 3 yr old who had a great time! read more

Quite possibly the worst resort I've ever stayed. If you DON'T LIKE WALKING 1/2 MILE STENTS ALL DAY then DON'T STAY HERE! All I did at this resort was walk, walk, walk. First, they didn't bother DISCLOSING THAT THE COTTAGES ARE A 1/2 MILE AWAY from the main resort. If you want a drink or a bite to eat, plan on walking a few hundred yards from your cottage to the tiki bar. The tiki bar closes at 5 and isn't even open half the time when it's supposed to be. If you want to stay within the resort TO EAT, you will need to RENT A CAR JUST TO GET THE MAIN RESORT AREA where there are a couple of restaurants. Yes, they do offer shuttles but only on the even hours so PLAN PLAN PLAN if you want a drink because THEY WONT TAKE YOU outside their set hours. Who wants to take cabs, call shuttles, and walk miles a day while on vacation? This is a horrible layout. Next, they say you are "steps from the best dining in Old Naples..." This is a crock. It's a 30 minute walk or 1+ miles to Old Naples. If you walk, you have to fight CARS GOING 70 MPH and traffic congestion the entire way. US41 is the highway to get to Old Naples and it is no walk in the park. The fitness center? A decent layout but I don't like seeing fat old men working out with their shirts off. The sign as you enter states "Must wear shirts and shoes" but I guess the staff doesn't care that people are sweating and creating a nice environment for ring worm. I was wondering how a resort of this kind could offer $122 night condos. Now I see why. My plans were to stay here for 3 weeks. NO WAY! Checked out after a week and went elsewhere. HORRIBLE PLACE, HORRIBLE HORIBLE HORRIBLE. Oh yeah, I forgot to mention...I got a ride into Old Naples for a night on the town. I was promised that my driver would be back to get me at 10pm. HE NEVER SHOWED UP!! read more

Was here for a night with a friend who frequents this place. Was checking it out to possibly host my 50th bday with several couples. Upon arrival, I complained of a musty smell, which they opened AC vents. Went to sleep late and when I woke up my eye was itchy and swollen. Looked at my pillow and it was either mold or seriously unclean. The manager offered us a discount and lunch. What??? He said probably not mold. How does he know. Regardless....unacceptable. We will not be having a party there read more

First time staying here, was for a wedding. Flawless. From check in to check out, everyone was friendly and professional without being stuffy as one might expect in Naples. Taking a break from the wedding set up I had lunch at the Bonefish grill, sat at the bar, had the best service, food amazing, wish I would have gotten guys name who served me, from estero. Noe, the banquet manager was the most amazing of them all. He was there from start to finish, including serving, always smiling and reassuring. Highly recommend this gem, I didn't even mention the awesome setting. read more

Naples Bay Resort - Resorts Near Me - Naples, Florida

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My family & I came back to stay at Naples Bay Resort for a second time because we liked it so much last summer! The only issue we had was if you are staying on the second floor (the same floor as the lobby) it is so loud! Especially if you are in one of the rooms outside. People are rolling their suitcases down the hall at all hours of the night and it's extremely loud because your bedroom is right up against the wall to outside. Beside from that, the pool and gym are amazing! Everyone is very welcoming and kind. My dad celebrated his birthday here and the concierge sent him a bottle of wine and chocolates! read more

Awesome! The place was beautiful! Staff was amazing, really gives you the VIP feeling. Will be back. read more

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Such a beautiful resort. The rooms are well accommodated and the suites with the patios are a must! This resort is dog friendly which is a plus for anyone who wants to take a vacation with their pet! The staff is very friendly. read more

Genre for rating: upscale This is my athletic club, but the resort boasts just about everything you'd want in a Naples resort except an ocean view. Staff is friendly and knowledgable, and the clubs amenities are always clean and inviting. read more

FANTASTIC!!!!!!!!!!!!!! that s all I have to say. The people that work there are amazing. My new wife and I just got married there on 11/11/11, and we would highly recommend this resort for both a destination wedding and honeymoon! We felt so pampered there and can't wait till we can return. A special thank you to their wonderful concierge Marilyn, who treated us so special during our stay. read more

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I stayed here for my brothers wedding. This place was great. My room was right next to the front desk, which at first I was skeptical about but quickly realized how quiet my room was. I had a slight issue with a stain on the sheets, room service came and changed it immediately. Not only was the room nice and big, my view of the marina was amazing. I did find that the the grounds were very big and to get to the pool from the main building, required a ride in the shuttle, or a good 10 min walk. The pool was beautiful, the bar had great selections and the food service was awesome! The lazy river was relaxing and not crowded and I appreciated the fact that there was a separate "adult" pool that was quiet and off to the side. I really wish there was room service, for those mornings when up just don't want to trek to the restaurant a few doors down. I must say the restaurant located a few doors down on the same grounds (can't remember the name) as the hotel and Marina was pretty awesome. The first morning I had freshly made waffles and fruit, the next day i came back with my family and had a freshly made omelet and perfectly coordk home fries. This place is family friendly and I definitely return. read more

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So unhappy with this place . There were two of the greatest people Fred and Hope . Otherwise the worst place I've ever stayed!

The good: we have a beautiful view of the marina from our hotel room and our balcony gets the morning sun, the bed is comfortable and the room clean, the staff exceptionally friendly and gracious. The bad: no minifridge, free waters, functioning coffee machine, decent creamers in room. To get a cup of coffee you have to go outside to the one cafe that doesn't serve food until 7am, is expensive, and doesn't sell breakfast food other than stale bread items. They force you to go to an out of hotel restaurant that's expensive for an egg sandwich or the like. The pillows are killers on your next - way to inflated, you have to get a shuttle or walk 7 minutes to the pool area. read more

This place was amazing! So relaxing! Everything is super clean and the rooms are beautiful!! The only negative I would say was that they only offer room service for breakfast besides that I can't wait to come back!! read more

Wonderful spot. Not inexpensive, but great value. The hotel was very clean, pleasant, and luxurious without being stuffy or over the top. The pool and facilities were a real treat. We loved everything about our stay and will return when we are in Naples - with our family. This is an amazing resort. Cannot wait to stay longer and to use the spa services. Rave! read more

Our stay was in a King, Marina View, Suite. First the "Vacation" positives: 1. ROOM: The rooms are beautiful and I believe each has a balcony to enjoy! Our room was equipped with a full kitchen, blender, coffee maker, large fridge, sink, the works!! It had 2 bathrooms-one with an easily accessible shower (wonderful for a broken ankle!!), the other has a large Jacuzzi tub. Each have private toilet areas. Beds were cozy, AC worked great. 2. The pool area needs to be accessed by an air conditioned shuttle (or a long sweaty walk), but it is fabulous once you're there!, and the drivers are all so friendly and helpful! There's a kiddie pool/water fall, a lazy river which looked enjoyable (mix of adults floating and kids swimming). An adult only lap pool, and quiet adult only pool/hot tub. ALL pools are easily accessible with a handicap lift if needed. 3. BONEFISH GRILL: downstairs (along with a coffee shop and a Grill at the pool). We had a fantastic Waiter (Ryan), and sat on patio, a GORGEOUS evening. Another table asked for a "candle" to keep the bugs at bay. I wish we knew to do that--or better, been offered. California girls, so it never crossed our minds until it was too late. Nonetheless, the salads were yummy, the waiter was great, and the atmosphere was wonderful! 4. The STAFF: Ive stayed in many hotels, resorts, and vacation rentals. The staff here is across the line comparable with the Ritz Carlton! It felt like the same motto- "Customer is always assisted and always utmost important." We had to change rooms "3" times (explanation below) yet Anthony remained friendly, helpful, patient and courteous the entire time!! Not one bit of annoyance! His attitude and tenacity kept us from getting annoyed! haha. And Tom-the Valet/Bellman was amazing! He stayed with us the entire time and because walking was hard for me, he would walk ahead and check each room--the issue was that the canopies over the balconies were missing (possibly being repaired??), rendering the balconies unusable for us because of rain. If it's important to anyone to block from sun or rain--make sure to check this, as most wouldn't think of this. Now for the --"It's JUST business..." negatives: 1. ROOM: We booked through a 3rd party hotel reservation so Anthony had to stick with those 3rd party available rooms to offer us. That limited our choices. Because of my broken ankle--I wanted to sit on the balcony and enjoy the view since walking around the resort wasn't possible so having the canopy was important for us. It took 3 tries because he didn't have that information--we finally had to upgrade our room, in order to find one. BED: In the 2nd room we looked at--we would've not liked to stay, not just because there was no canopy, but it literally looked like the maid had left clothing or something bulky in the bed after making it. Even the bellman agreed it appeared like someone forgot their underwear in it. hahaha!! Still not sure what it was in the bed, but the beds ought to be smooth so people don't get freaked out by that. It actually provokes a negative experience, I think. COFFEE MAKER: there is a coffee maker in the room but the cream and sugar provided are very cheap and the lowest quality that it ruins the romantic convenience of having coffee on the balcony. TUB: when running the water to the jacuzzi tub, it was yellow! We called front desk and were told that many ask about that and it's fine. hmmmm....i don't know why its yellow, it didn't appear to be rust issue, but I'm not taking chances. Nevermind...no bath. lol. 2. MARINA VIEW: In our upgraded room, it's considered a Marina View but 3 HUGE palm trees cover the entire area (see picture) of the balcony and each side so there is literally NO view at all. I wasn't about to complain though--not after they had been so helpful to find a room with a balcony cover. But when booking--make sure you actually DO have a view-this would've made me very upset had I originally paid and chosen this room! 3. The only thing I would've changed about our restaurant experience is to have been offered a bug candle right away, and have some fun music streaming through speakers. otherwise, it was all good! 4. AMENTIES (POOL, SPA): Pool closes at 7:00pm. This seemed extremely early for a vacation resort. The SPA opens at 10 AM but check out is at 11AM. So for us, it was difficult to enjoy the use of the amenities to the fullest. We were disappointed to have to sit in our room all evening and to not to get the chance to use the spa due to short hours. Overall, it was a good stay and we will come back if we vacation in Naples again. I would recommend this to my friends and the STAFF was my favorite part! read more

The customer service and overall attention to the guests is spectacular. I have never visited the same hotel twice until we encountered this one, it completely satisfied all our expectations of vacation. The club supervisor was the most effective manager I have ever encountered in any establishment and she definitely deserves a raise for her outstanding work. My shades were stolen by another family staying here (which can happen anywhere) but the manner in which this woman treated the issue left me in shock. She tried absolutely everything possible in order to recover the glasses, and succeeded. Any other place would have given up after checking the lost and found but she became an investigator and got to the bottom of the incident in order to bring a smile back to my face. If it weren't for her an entire day of my vacation would have been ruined. Our family really appreciates her dedication to hotel security. Not only did she amaze us, but the faces of the hotel are the friendliest individuals one could ever picture. It is a beautifully developed environment that goes above and beyond to maintain the harmony and promote absolute utter relaxation. This hotel even has an adult area with warm water that is placed next to a calming waterfall perfect for meditation and stress relief. This is the finest hotel in Naples. read more

Naples Bay Resort - Entrance - Resorts Near Me - Naples, Florida

We stayed the weekend here and this place is perfect!! The views of the bay are outstanding, they are PET FRIENDLY; which is a big + in my book, the rooms are huge and set up like condos with everything you need, there are 4 pools (1 being a lazy river), boat rentals (which we did for 1/2 day), places to eat, a spa, a nice free breakfast, and most importantly, great rates! Super clean/super fancy!! Go check it out!!! We will be back! read more

We booked this resort for our family vacation off of Booking.com. It was perfect for 5 of us. We stayed in a 2 bedroom, 2 bathroom, living room, dining room and full kitchen. The patio had a very nice view of the cannel. Check in was fast and they were very friendly. Rooms were clean and the pool area was a lot of fun for the entire family! We would defiantly recommend this resort to families or couples. read more

The resort staff were fabulous, and I mean everyone there. From the reservation personnel, front desk, valet parking, cleaning staff, boat rental staff, restaurant staff, I cannot say enough for the 5 star treatment from everyone. We rented a 1 bedroom suite with included boat rental. That is the way to go if you want to get out and explore the beautiful waterways. Every 2 days in the resort was one day free boat rental, well except for gas. We stayed for three days which gave us 1 1/2 days free rental. We had the center console everglades model. We cruised the inland path all the way down to Marco Island, anchored at a little island out side of Marco Island. What a gorgeous little island where I introduced the lady to snorkeling. We then cruised up the Gulf Coast all the way to Naples. Along the way we anchored at a deserted beach and did more snorkeling and laid on the beach in the sun. For a full day and traveling that far, the gas as only 96.00 which was the total rental cost. Amazing. There are many pools, since we stayed in one of the suites, we had a pool right by the rooms. If you walk over the resort club, or let them shuttle you since it is about 1/4 mile away, there are two wonderful adult pools and then the lazy river and a children's pool. There is a Bone Fish restaurant there which was fabulous, the L'Orient restaurant which is right by the Bone FIsh also had excellent food. The two chefs are from Thailand and let me tell you, there appetizers and entrees are fabulous. Seriously consider this if you want a beautiful place to say, with excellent service and worth the money in every respect. read more

Nice hotel but over priced. Carpet and some furniture was very worn. Bath robes where dirty and no room service for breakfast. At this price point you expect better. read more

Better than we expected. Stayed in a 2 bed 2 bath private residence villa. We had 3 balconies all with amazing views. 2 walk in showers and a large jetted tub in the master bedroom with 2 giant closets and a kind bed. Large open living kitchen area. Private elevator entry. Great pool and hot tub on the water right below room. 5 min away other pool area with lazy river, 3 more pools, hot tub and food and drinks reasonably priced. Felt like a real vacation! Highly recommend. read more

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This is a very nice to place to stay. Great staff, very good amenities and a great location. A clean facility right on the water. The airport is close by which did give a little noise but nothing that bothered us. I would love to come back and stay here. read more