Went on a Last-minute trip to Naples found a room here.We have never been here before .We Have Been to Naples many times and stayed a lot of different places .This by far was the one the best experience we have had ,everybody was extremely nice the resort is grade "A" everything about it was a lot of fun we're gonna definitely keep this in mind next time we stay and would bring the whole family.Overall a wonderful place read more

Beautiful resort and they have a shuttle to tAke you downtown. It's a gorgeous place to stay and the prices were reasonable. The staff was very friendly and they have valet. read more

Beautiful decor , great staff ( Mark & Erin ) free parking . Only negative wii fi sucks .

Every summer we go on a beach trip somewhere.....Maui, Florida, Big island, California beach towns and Naples was our favorite! This resort was perfect for us. We rented a 2 bedroom 2 bath and it was beautiful! The pools and the lazy river were clean and fun. We rented a boat from their marina and took it to Keewaydin Island. It was the perfect beach for swimming especially with young kids.... Warm shallow water with amazing abundant shells to collect. The hotel gives you beach chairs, umbrellas and towels to use for the beach which is a short drive away. Naples beaches are fantastic. Wonderful stay overall! read more

Naples Bay Resort is wonderful! Great room with full kitchen and balcony, and the water activities are superb. Spa is awesome too. The gym was fantastic and not crowded at all. There is a small lazy river, pool with a waterfall, and an adults only pool, which was great. Laid out at the pool all day and had drinks and food, Michael is the best bartender/server there! Had such a grand experience, will have to return. read more

This was our 3rd time staying here and just as nice. Only place in Naples I will stay. Great service, great location and great space. read more

Naples Bay Resort - From our extended balcony off the room. - Resorts Near Me - Naples, Florida

One night stay was not enough. On our way out of town we booked a night at the resort. From the soft robes in the suites to the customer service....I can't say enough. Great experience and wonderful people! We will be back! Family location or romantic.... read more

This hotel is awesome. Great rooms and pool area. A definite must! Good for couples and families alike. Pool area has an adult section.

My stay was average. I booked a king marina view room and when I arrived they did not have this room available so they "upgraded" me to a two bedroom suite. The suite would have been fine for a family vacation, but as I was traveling by myself for business, it was space I didn't need. The "view" was to the back yards of private homes across a narrow canal and not the marina view that had attracted me to booking the hotel in the first place. When I arrived to my room all of the clocks were set an hour later which indicated to me that the room hadn't been used for the past month or longer. I seemed to be the only guest in my area on the far side of the resort which felt isolated and weird. It also felt close to the main highway (traffic in full view when I stepped out of my room) and more like a typical hotel rather than a resort. The room was fine other than a broken lamp. I would have liked an extra blanket in the closet as the bed was made with one lightweight blanket. In the end I really wish I had stayed down on 5th street in the middle of adorable downtown Naples and walking distance to the beach. read more

Great hotel, friendly staff and very accomodating. The pool area is awesome, and the rooms are a great size. Surprisingly it is very reasonably priced for all that they offer. Highly recommend this place! read more

Best Florida stay EVER! Beautiful Resort. Beautiful town ! Great staff. Great two BR suite. Def would return

I'm currently staying here over Christmas & writing a review before my stay even ends bc I'm so impressed w/ everything, that should tell you something about this outstanding property. The hospitality & customer service is beyond great! Marilyn who heads the concierge desk was pretty close to a miracle worker. Why you ask? Well I'll tell ya, I had not made any reservations for dinner on both Christmas Eve or day. I called everywhere and of course nothing was available. I'm usually better prepared but zoned out and thought "why make a reservation?" It's funny bc my nickname is Mr. Prepared (it's not). Anyway I explained to Marilyn the situation and within an hour ON CHRISTMAS DAY! she was able to get us reservations at two of the best places in Naples Campiello (check my review place was tremendous!) & Chops (tonight). Not only that the boat rentals on propy were booked solid for two weeks. Mr. Prepared strikes again. Marilyn got us a beautiful boat for the day. No joke the guys/girls at the boat rental were so nice an absolute pleasure. There equipment is all top tier new & beautiful boats w/ large Mercury engines. Just got back and it was a highlight GREAT time I highly recommend it. The hotel is absolutely beautiful we have a two bedroom suite overlooking the marina where multi million dollar yachts are docked. I want to live here! My advice give this place a real hard look before booking anywhere else when staying in Naples. Oh and this is pretty important, make reservations for dinners during peak seasons and call ahead for the boat rentals! Happy holidays all. Mr. Prepared read more

Extremely Nice. Staff was Wonderful the 2 concierge we met were Wonderful they help me find a babysitter for one of the nights found a Wonderful service A LOVING TOUCH. Marion the owner came and babysat for our 2 and 4 year old. She was very kind to them they enjoyed her. If need babysitters I highly recommend this service. . Our suite was very nice our view was very nice to look out on of a morning. The kids had a great time at the pool with the waterfall. The 2 concierge ladies both took special time to talk directly and kindly to our Grandkids made them feel special. We will be staying here again Jane and George read more

I can not say enough about our stay. We had a 2 bedroom suite that was perfect for our stay with our 9 month old. The black-out curtains helped him sleep without trouble... the washer & dryer in the unit was very helpful. Nice kitchen. The staff was great! They accommodated our early early check-in with no hassle. Great pool area.... although a bit further walk than we ideally would have had, but could have taken the shuttle. We will definitely go back next year. read more

I'm very disappointed I'm a frequent guest for the past 5 years. A friend booked the room for us through Hotels . Com website. We arrived to our room to find a worker inside fixing a window he was shocked and was upset they rented the room prior to the work being completed. The room was facing a dirty canal as well as interior looked worn out. Spoke to front desk about my issues with no help manager came put to speak with me and basically said you booked off a website not us what do you expect. They did give us another room a little cleaner then the last but really disappointed in treatment! As a longtime guest this will be my last visit here!! read more

We had our wedding and ceremony at Naples Bay Resort. Lexi was very helpful and professional. The venue is beautiful, the staff was very accommodating to our guests. Kudos to the Chef, the reception food was excellent, I had several guests rave about their meal. We are very happy with our choice of Naples Bay Resort, we had a great wedding. read more

My wife and I just came back from celebrating my b-day weekend at the hotel. Have to say we have been here numerous times and every time we come back the service just keeps getting better and better. I have to say that they have the best staff that we have ever encountered. Before arriving my wife had spoken to the concierge " Marilyn" and had setup quite a few surprises. We were both amazed at the extra details that she took to take care of my birthday weekend. She even went out of the way to get us a magnificent desert entree at a local restaurant that she had recommend. By the way her recommendation " Roys Hawaiian Fusion" was unbelievable. The food was superb and so was the service. The rooms are spacious and super clean. Everything that you need for a long stay, blenders, plates, dishwasher, utensils, etc is at your disposal. This resort is perfect. My wife and I can't wait to go back. read more

I've stayed here many times. Last weeks visit, Suite 321, was marred by a large gash I sustained as a result of a bed frame pertruding beyond the mattress as a hazard. I would not have bothered writing this review about lack of response except despite reporting this along with grusome pictures to the front desk, the day manager, AND the General Manager, I recieved not even an acknowledgment phone call that something was amiss and would be addressed. Certainly no apology. Just a warning to the unwary! Next task will be to cancel my upcoming 3 night reservation. read more

This place is well worth the money and time. The staff makes you feel welcome and Tom does a wonderful job everyday. If you pay for it they will drive you to the beach and pick you up. Well worth the money spent and they provide all the chairs, towels, and umbrellas you need. Pool is nice but it is geared to the kids and not deep enough even for an average person. My kids are 17 but they loved it anyway. I would go back again. read more

My husband and I just recently had our wedding at Naples Bay Resort. It was exceptional from beginning to end. We also stayed there in the 2 bedroom suite, everywhere you looked there was a stunning view. This was an amazing option for my bridesmaids and I to get ready in. There was a lounge area for the groomsmen to get ready in. The grounds are beautiful and made for amazing pictures. The staff is extremely friendly, especially Scott at the shuttle services. Lexi Schilling was our wedding coordinator and ensured everything was perfect and set up for success. I loved that you were there every step of the way. You can definitely tell you love your job! Athena and Neo at the Pointe (reception), I never saw you without a smile our entire evening. I could really tell you were genuine and cared about us. (Thank you!) bottom line, I would recommend Naples Bay whether it be for a wedding, event, or a weekend getaway. The pools are incredible and relaxing as well. I would also highly recommend Naples Bay over a hotel on the beach any day, more relaxing and less crowded! read more

Naples Bay Resort - View from our balcony! - Resorts Near Me - Naples, Florida

My recent stay at the Naples Bay Resort was flawless. The staff, led by Roxanne at the front desk, was super accommodating and my room/suite was absolutely beautiful. The entire property was sparkling clean and located in close proximity to dining, shopping and entertainment. I will definitely stay there again. read more

I stayed here Oct 2-5 2014. Great staff, beautiful room with a washer & dryer, full kitchen, and a balcony with a view of the marina. The breakfast buffet at the Yacht Club was amazing!!! That started our day off right. I would definitely return to this resort. read more

We all enjoyed the pool and the easy access to downtown via the shuttle. Fitness center was awesome! Very quiet, relaxing place to vacation. Highly recommend. read more

My daughter just had her wedding at the Naples Bay Resort. I can't say enough good things about the staff. They went over and above to be helpful, kind and supportive in making this event perfect. I want to make a special shout out to Noe, the Banquet Manager over the Yacht Club. He was such a help to us in setting up, during the event and returning to gather our things the next day. He did an outstanding job and I was so appreciative of his kindness and professionalism. Thank you Noe and staff and thank you Naples Bay Resort. A day to remember. read more

Really wanted to give the hotel 3 stars, but the room is so nice I had to give it 4. Starting with the good, the room is a 2 bedroom, 2 bath with a huge living room, dining area and full kitchen plus a great outdoor patio overlooking the marina. The finishes are very nice and well worth the money you pay. Our room was booked through Cancelon, which is an affiliate of some sort with Trip Advisor. We got this room and a greatly discounted price which comes from previously cancelled reservations that were non refundable. While the room discount was nice, we also seemed by coincidence, to get some discounted services. The maid service has been hit and miss with things each day not being taken care of. Robes taken but not replaced, no laundry detergent, no fixings for the coffee maker and so on. Yesterday, we left for the beach and realized had not removed the Do Not Disturb sign from our door. We called the front desk to say we were gone for the day and asked that they let the maid service know about the sign so the room could be cleaned. The guy I spoke to seemed uninterested, but I trusted it would be done. Needless to say, upon our return, the room had not been cleaned. When I went to the front desk to inquire, there was a girl there that was very nice. A guy came out that seemed like he was who I had talked to, but he would not admit it. He did not say it was not him, which means it was. At least have the ability to say "i screwed up". He didn't and no one bothered to do anything to make up for it. At the pool on Tuesday we placed an order for chicken quesadillas. After 1 hour of waiting I went to ask how long. I was told the kitchen was very busy. I waited another half hour before going back. No new info so I asked for a manager. Instead of a manager coming out, the girl that was handing out towels came out and talked to the bartender and asked him to talk to me. He did and was very apologetic and asked to have the kitchen make it asap. He was not the problem as he, the guy bringing food around and the girl taking orders, were all busting their butts. Would have been nice for a manager to come out of their air conditioned office and actually manage, rather than taking away the bartender who was truly working like he cared. No follow up from anyone from that problem either. The only other negative is that the main pool area is about a 10 minute walk from the main hotel building we were at. Not ideal, but you should at least know that is the case. read more