This is not a review of NARS cosmetics in general, but of the NARS cosmetics counter at Bloomingdale's in Westfield Mall SF and the talented counter managers. I've been to other makeup counters in department stores, but have yet to find one that has the level of customer service and expertise as the NARS counter in Bloomingdale's. I should start off by saying before coming here, I rarely wore makeup as I didn't really know how to apply it and was afraid of being pushed to buy thousands of dollars of products I'd never use. However, after a chance encounter with Matthew Robinson, the NARS counter manager, I felt comfortable asking questions and now wear makeup on a regular basis.
I can honestly attest that both Matthew and Paul are super friendly and will take the time to listen to what you are looking for and will guide you to the best options to fit your needs. For example, I had a performance where I wanted to have a punk couture look. I explained to Matthew what I wanted and he was so creative in not only his color choices, but also in the products he selected based on what I already owned. I would have never thought to use eyeliner for my lips to give me such a unique look! I swear each time he does my makeup I get tons of compliments from random strangers and I feel amazing.
In addition, I really appreciate that they take the time to show you what they are doing so you can replicate it at home, which is so key for the makeup novice like myself. The other thing I appreciate is that I never feel like I'm being pushed to buy a lot of products to reach their quota like at other counters. I've learned so much about makeup from Matthew and but also about skincare (I am now a faithful NARS skincare advocate).
I highly recommend that if you have a special event coming up or looking to change up your look, make an appointment here or just stopping by! read more