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    Nashville Olive Oil

    5.0 (1 review)
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    Recommended Reviews - Nashville Olive Oil

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    5 years ago

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    Olivia Olive Oil - Tasting area

    Olivia Olive Oil

    4.4(26 reviews)
    23.4 mi
    •$$

    This shoulda-coulda-woulda been a 5-star review, but you can see that my rating is only 3. Let's…read morebreak it down using the following criteria: Location. Product. Convenience. Service. Backstory of sorts: We've enjoyed Olivia Olive Oil products for the past several years...but have never ordered or purchased in person. We've been fortunate in having been gifted many bottles over time, and we have enjoyed all of them. Location: Currently on Cool Springs Blvd...BUT as I found out yesterday, they are in the process of moving to downtown Franklin. That should bode well for walk-ins and increased visibility. Product: As mentioned above, they have an excellent - if not superior - selection of EVOO, Flavored Olive Oils, Vinegars, Dip bases, Mixes, and more. (Check their website.) Convenience: Walk-ins are welcome. Stop by and taste before you buy. You can also order online...BUT this is where the stars begin to fall. I ordered online over a week ago and my Credit Card was promptly charged. I received an acknowledgment that my order had been placed and then...silence. I called a day later, assuming that I could stop by the store to pick up my order. (I chose "pick up" rather than "local delivery" to avoid the $10 delivery fee (just under 6 miles - so easy trip). When I called, I spoke to a clerk who said she did not have access to the computer so she could not check my order. I said I'd check back in a day or so. And, still no email acknowledgment or other message that my order was ready for pick up...so maybe my fault? After two more unsuccessful phone calls and nearly a week later I decided to drive to the store. Walked in (with my mask on...after all, that is the local modus operandi for businesses following the "Tennessee Pledge" for business re-openings in this current health "atmosphere.") BUT I did not see a TN Pledge poster on the door...went in anyway. No one in sight so I called out a greeting and was greeted in-turn by a person who...once again, could not access my order, was confused by my request...and then I showed her the confirmation on my phone...the order detail. She promptly called the owner since my order was not available at the store...and they had already moved all the size bottles I had ordered to the new location. After some verbal back and forth it was finally decided that they would deliver my order to my home. And, indeed, it was delivered early evening ... with a brief verbal "thank you for your order"...(no mask ..., well, I wore one). I want to support local businesses; and I will do that whenever I can. The issue here is no follow up on an order that was placed according to their website instructions, no access to information over the phone or in person regarding my order; yes, they are changing locations, but there was no indication of that on their website or posted that I could see. And the cavalier attitude about otherwise generally-followed by local businesses Covid guidelines. #disappointing A brief and polite thank you note plus a small packet of Mediterranean dip mix...was included but no..."I'm sorry about the mix up or delay or..." And no charge for the delivery...this time. In this difficult time for everyone, especially business that are struggling and individuals who are more susceptible or vulnerable, it would be nice to see that common courtesy is still alive and well. Yes, I do recommend this business...and I likely will be back. But they need to do just a little bit more to earn all five stars.

    I chose to spend my birthday last weekend in Franklin. It was my first visit. I had beforehand…read more mapped the stores I did not want to miss during my day. I chose your shop first because I read your store had the upscale selections of infused olive oil and vinegar that I love. Last Saturday (8/3) morning, I entered your shop eager to start my day. As I entered the shop with my husband, there was a woman behind the counter. She looked up at me and I told her it was my first time in Franklin and I had chose this shop to start my day. (I was wearing black capris and a black shirt that had "celebrating My birthday shirt in Franklin", with a round button pin "it's my birthday ". She was looking at me like I needed a bath or smelled bad. Her only response in a condescending tone was "Is it really your birthday or you just wearing the shirt?". I said it was my birthday and I was celebrating it in Franklin. She did not respond. I approached the counter and saw a paper with my options. I told her I was looking for garlic or basil infused olive oil. Without changing the look on her face or her tone she asked what size? I told her the smaller size. She reached from behind the counter and placed a bottle of basil and bottle of garlic olive oil on the counter looking impatient. Since I was out of garlic EVOO that I had bought in Helen Ga. I purchased only that bottle. I asked her name as she bagged my oil. Her name was Jennifer. I told her my name was sherryl and I was happy you had my olive oil. ...... silence as we left the store. I was not welcomed, wished a good day, or even given basic store etiquette, instead I was made to feel I was a bother, and definitely not a welcomed patron. I have enjoyed the olive oil and your product is delicious. But the experience with Jennifer attempted to spoil my day and birthday. However it did not. Our next stop was the Coffee shop and ended up at Cork and Cow. Every encounter after we left your shop was positive and welcoming. We had a fabulous day in spite of how it started. I am a CVICU charge nurse in a local hospital and I counsel employees on appropriate communications with our clients and their families. I recommend Jennifer understand every person is of worth and you communicate more by what you don't say than what you do. A disappointed patron, Sherryl Isley Hooks RN

    Photos
    Olivia Olive Oil
    Olivia Olive Oil
    Olivia Olive Oil

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    Mama Mila’s - "The Shari" penne with crack sauce, two pork meatballs and fresh focaccia

    Mama Mila’s

    4.4(234 reviews)
    0.6 mi
    •$$

    Yesterday I went to have dinner with my kiddos and decided to sit outside. Unfortunately, it…read morestarted pouring rain right as our food was coming out. Marla immediately checked on us and asked multiple times if we'd rather move inside. She had a smile on her face and told us it was no problem, even though the restaurant was busy. Once we decided to move inside because of the lightning, she ran back out into the pouring rain to bring all of our food. And made sure it was dry and protected. She came back completely soaked but had a smile on her face. Then my boys and I were about to run back out to the car to grab water. She stopped us and insisted on bringing us cups for water instead so I wouldn't have to take my kids back out into the storm. It was such a thoughtful gesture and meant a lot. The food was great and my experience here was amazing. It's clear how hard the staff work to make sure you have a comfortable and great experience. 10/10

    First time. We just heard about this restaurant a couple days ago from a reliable source. Bottom…read moreline the best Italian we've had since moving from Chicago 15 years ago and reminiscent of the days of putting as much pasta on the plate as possible. The "crack sauce" is well named. The seafood was fresh. The focaccia was perfect for mopping up both sauces. We both thought the meatballs were the weakest part of the meal but mostly in comparison to the rest. Just remember it's order and then find a place to sit. We went a little later for lunch. Be sure to check the hours before heading over for lunch especially. We will definitely put them in the rotation.

    Photos
    Mama Mila’s - Wall decor

    Wall decor

    Mama Mila’s
    Mama Mila’s - Outdoor patio

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    Outdoor patio

    Cork & Cow - Black Truffle Butter Bone in Ribeye

    Cork & Cow

    4.4(407 reviews)
    23.1 mi
    •$$$

    We actually hadn't planned on coming here! We had dinner at another restaurant nearby but left…read morestill hungry, so we decided to stop into Cork & Cow on a whim and I'm so glad we did! Even though they were busy, the two sweet hostesses managed to get us seated right away at the bar. The bartenders were incredibly friendly and made the whole experience even better. I ordered the chicken Caesar salad, and my husband got the dry-aged ribeye. Everything was AMAZING. The steak was cooked perfectly, and even the Caesar salad was one of those dishes that was simple but just really, really good. We finished with the crème brûlée for dessert, which was also wonderful. Such a great experience from start to finish, especially considering we walked in without planning ahead. Great food, great service, and such a nice atmosphere. We would 100% come back!

    When we first walked in we loved the vibe of the restaurant and decided to sit at the bar. When we…read morefirst sat down the bartender was very attentive and friendly. As time went on we noticed it started taking longer to get his attention. Not once were we asked if we wanted another drink and we sat at the bar for over 2 hours. We did eat dinner which was pretty good. I ordered the NY strip with truffle butter and I didn't think it was the best steak I've ever had but it was pretty good. I would order again. My mom ordered the steak frites. It was good, but she didn't like the peppercorn sauce. I think if that's your thing it would be good but it just wasn't her taste preference. We also got a side of broccoli gratin. Very good. Cheese and broccoli... what's not to like? Overall I would say I had a decent experience. I'd like to go again and maybe try something else and sit at a table.

    Photos
    Cork & Cow - Inviting bar area

    Inviting bar area

    Cork & Cow - Maine Lobster Tail

    Maine Lobster Tail

    Cork & Cow - Queen of Diamonds

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    Queen of Diamonds

    Nashville Olive Oil - oliveoil - Updated September 2026

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