Came here with my daughter who needed parts to change drawer handles on a nightstand she…read morerefurbished. The employees were super helpful...I mean above and beyond. We were greeted upon entry, the store was clean, we were directed to the appropriate aisle, and once there, the next employee helped her find the correct sized washers needed and even put them on for her. I wish we'd taken all the drawers inside for him to install for her. I felt valued as a customer and would recommend this store to friends and family.

I am writing to complain about my experience at the Gardena 14000 Crenshaw Blvd location. My first…read morecomplaint is simply the young lady Rosemary( is the name on my Receipt) did not know how to measure properly. There was a gentleman at the register that was helping her round numbers off so I assumed they got it correct. I received the call and my screens were ready about a week later. I go to pick up my screens from Long Beach California, bring them home to my surprise. They do not fit. I immediately called the store and let them know that the screens were not fitting properly. When I get to the store I got the opportunity to speak with the manager, Miss Sabrina. She was very pleasant very apologetic and sincere. I also noticed on the rescreened that because of the way the screens go back into the window that the tabs were on the wrong side, Miss Sabrina wrote a note for the screens to have the tabs placed on the correct side. She also noticed my small window screen, which was a a new screen was thicker and taller compared to the original one. She lets me know that we'll make it a priority and will give you a call when they're ready. I believe I dropped them off on maybe Wednesday or Tuesday and I hadn't heard from anyone over the weekend. Here comes Monday. I just called to check on the screens to see what the progress was. I didn't get the associates name on the other end of the phone, but they did mention that the screens were ready. I had my mother pick up the screens because I was not feeling well. She brought the screens back to me I immediately knew that they were the same screens simply because the tabs were not placed on the correct side. The small screen did not fit back in the window again I get on the phone and complained again. Miss Sabrina says she's so sorry we're gonna go ahead and give you your money back. I had a question I wanted my screens re-screened and I wanted to know based off the originals. Would they be able to do it . the manager Lila stated we've done your screens two different times and we're gonna go ahead and give you back your money, no one looked at the size of the screens, the height of the screens to make sure they were the same. No one looked at the tabs to make sure the tabs were on the correct side of the screen. I am simply writing to let you know the service was poorly done. Unfortunately, I'm not sure the staff even respect the on-site management. For the rescreened department to receive instructions from the manager and blatantly disregard them. attached, you will find videos of the work that I received.

It saddened me to see on the news how they were victims of theft twice. It's not the closest…read morehardware store but I made the effort to visit and spend some money. I went back a few times to do the same. Maybe their prices aren't the best, I didn't check, I figured even if it wasn't I'm helping out a local small business. Last time I went looking for something specific, they didn't have it. I tried striking up some friendly conversation with the guy at the counter. He was dusting and made it very obvious he had no interest in talking or being friendly or even courteous. That's ok, I lived my life fine without this store, I can continue on. I'm not going to bash the owners for this rude employee. I've been meaning to write a good review so I'll leave it as such.

I love coming to this little hardware store especially since it's walking distance from my house…read more The staff is always helpful and I can usually find what I need without having to run to the big box stores. It's also great they have Benjamin Moore paint here.

I love old school hardware stores where it's not too much space to cover. I thought the staff was…read morefriendly and knowledgeable. Yeah sometimes they get testy for a variety of reasons but I will accept it because they still know more than the people at the big box stores. I recommend Triangle Hardware!

Is there a better hardware store in Hermosa?? Nope! It looks small, but somehow they have…read moreeverything! I'm a huge fan! The customer service is top notch, they know their merchandise and were to find it! Triangle Hardware- Thank goodness we don't have to drive all the way to HD!

They have everything....great customer service. Been going there for 26 years. Highly recommended.read more

I wouldn't rate them below three stars, feels unconscionable, so that's where this lands for me…read more The main factor is pricing. Items here run noticeably higher compared to larger, non-mom-and-pop hardware stores, which makes it harder to shop here regularly. Keys were $7 each, and I accidentally grabbed a key ring I thought was $6, but it had been placed on the wrong hook and rang up as $13. A few areas of the store could use better organization and upkeep. Items were hung in the wrong place or can't easily tell pricing. I came in just to make keys and ended up spending $30. That said, the store staff were friendly and helpful, which I appreciated.

I had a great experience with A-1 Hardware. They have welcoming customer service and got my keys…read moremade right away with no hassle. I recommend them if youre looking for a hardware store in the neighborhood !

Great little hardware store! Wanted to highlight they sell super cute handmade wooden receptacles…read moreby a local artisan who is disabled. They are lovely and inexpensive.

This store is not interested in customer service. They lack integerity. The clerk there named…read moremiguel, could care less about growing this store customer base. I will never grant my business to this store again.

Like another review says, why do I bother? I have tried getting different things here for the last…read more40 years. Always something needed and when ever I drive by I take a chance. Never made a purchase. The place is an absolute mess. Why does True Value allow this? Filthy, unorganized and out of stock. That is all a customer needs to know when entering the door. Just keep driving.............

They have a lot of products but customer service sucks especially with the female owner. No returns…read moreno exchanges, but they will confidently sell you the wrong product with the wrong "advice" and good luck to you after that.

Horrible service. I wanted to get a key made it didn't work. I came back to try to get another…read morecopy. They gave me a refund and denied another copy. She stated she didn't want to waste her keys. She was very rude. It's not that hard just to make another copy.

Yelp review -- 0 star Title: Open on a holiday, but terrible…read morecustomer service and a threatening confrontation I stopped into South Bay Industrial Hardware today (Nov 11, 2025) because they were open on the holiday and I needed a can of Fix-A-Flat. The owner, John, completed the sale but the can I bought had a leak at the top of the hose -- something I've used before and never had an issue with. I explained that the tube looked tightly packed and might have been damaged in packaging, and asked to exchange it. Instead of listening, John stared at the can suspiciously and acted as if I was being dishonest. He reluctantly let me exchange it but warned that if the replacement didn't work I wouldn't receive a refund. He grew rude and condescending during the interaction, which was upsetting. After I left the register I said, while still in the store, "Thanks for not trusting me." He laughed. I regret that I used a bad word once I was outside. What followed was alarming: he came running out of the store and tried to grab the exchanged can out of my hands. He threatened to call the police and -- while I was recording from about nine feet away -- said into the phone, "she's right next to my face." At one point he would not state what he thought my ethnicity was, which felt explicitly hostile and discriminatory. I have video of the incident and plan to preserve it and report what happened. I'm sharing this to warn others about the poor, confrontational customer service and the intimidating behavior I experienced. I will not recommend this business based on how I was treated today.

Helpful employees at the store, ample inventory and good selection, parking lot and street parking…read moreavailable. Stopped by to get some putty, paint, small brush and spatula to fix a small messed up on a set wall

That old school hardware store you wished stil existed... does! And it's right there on Lincoln…read more The service is excellent. Carl, Jonathan and David have saved me more than once. Never talking down to you. Always looking for a solution, not an upsell. And at the right price, too. Plenty of parking in their lot in (usually tough to find a spot) Venice. Easy to give 5 stars to Lincoln Hardware.

Great hardware store with everything you could possibly need, plus excellent customer service. The…read morestaff is friendly, knowledgeable, and genuinely willing to help you find the right product or solution. I came in with a small home project and wasn't sure exactly what I needed, but an employee took the time to walk me through my options and even offered a helpful tip that saved me time. The selection is impressive, prices are reasonable, and the whole experience was quick and easy. I'll definitely be coming back!

helpful pepole help me get right fittings for a cable wire and showed me how to put them onread more

The man on the phone is the worst ever. He made an ignorant comment about my driver, saying "yeah,…read moreI wouldn't give him my credit card, he seems seedy." Trash bag thing to say about someone you don't know. The sarcastic attitude is as foolish as him. Also, if you reserve on Uhaul and give them your card on the phone, you cannot charge that card. You will need a physical card to pickup and Hane will not take a card over the phone or through the Uhaul app or website or phone, so DO NOT SEND authorized drivers or movers. You physically have to be there to give them a card.