I have to wonder if my recent experience was just a bad hire or something else?…read more I called to check if an item was in stock and verify pricing - the woman who answered the phone was fairly abrupt (rude), "I'm with another customer right now." Anyhow she put me on hold, then got back to me, "Yeah, we have what you're looking for." 2 minutes later, I arrived and made my purchase. No pleasantries, no "thank you" upon completion of the transaction. I'm not sure if they're still capturing phone numbers and tracking sales, but that didn't happen either. I self-loaded my two 40 lb. sacks of water softener salt. Too bad I threw out my $5 coupon they mailed me - today would have been a good day to use it - I earned it. Disappointed...3 stars is probably generous.

The staff is quite friendly but their prices are truly crazy. 5/8" screws for .25 each, nitrile…read moregloves for almost $18 per box when you can order all of this stuff on prime and have it at your house same day. So what's the point? Why pay convenience store prices for things that you can get for way cheaper online or at the giant orange box store? Over $7 to cut a damn key?! And I brought the key blank!!! Come on. You're not even trying to be fair. I wanted to support a local small business but this place is truly not worth the sky high prices for these things. This store isn't worth it unless you're truly desperate to have what you need. Otherwise steer clear their prices are a joke.

I had a small expansion tank that was attached to my water heat fail and needed a replacement asap…read more Lowes/HD didnt stock it but these guys did which was fab. On the other hand, their cost was 76.6% higher than the online or box store (ship to store is available but 3-5 days) price which I think is excessive.

this is a great place for plumbing supplies I would highly…read morerecommend coming here for your plumbing needs they have everything!

Warranty Experience with Chef's Toys and Mulberry Technology…read moreInitial Purchase and Expectations In 2023, we invested a total of $26,472.61, which included taxes and two warranty insurance plans, for a 3-door KINTORA refrigerator and a 2-door KINTORA freezer. Our initial experience was smooth and hassle-free, largely thanks to our salesperson, Estaban Aguirre. Unfortunately, we later discovered that Estaban was no longer with the company. The Issue Arises On March 6, 2026, the hinge of our 3-door KINTORA refrigerator broke, rendering the refrigerator unusable. Since we had purchased a warranty, we immediately reached out to Estaban for assistance, only to learn from Raul Flores that Estaban was no longer employed with Chef's Toys. Raul provided us with contact information for Mulberry Technology, who was supposed to handle our warranty claims. Challenges with the Warranty Process This marked the beginning of a frustrating ordeal. It quickly became apparent that Chef's Toys was not well-acquainted with Mulberry Technology. Raul initially gave us an incorrect contact number for starting our claim. He directed us to Joshua Wohl at Mulberry, who, while not involved in claims processing, was helpful enough to connect us with the appropriate department--after we had already experienced several unhelpful responses from Raul. After sending our purchase order to Karime, our contact at Mulberry, we learned that Chef's Toys had never registered our protection plan with Mulberry or transferred the necessary funds for our warranty. We attempted to follow up with Raul but received no response until we escalated our concerns to Chef's Toys' corporate office. Unfortunately, reaching out to their main line at 714-662-2433 during business hours of M-F between 9am-5pm only led to a voicemail, and our emails through their website also went unanswered. This is TERRIBLE! Resolution and Lingering Frustrations Eventually, Raul from Chef's Toys responded and offered a courtesy repair for our refrigerator door but informed us that our remaining warranty coverage would not be honored. This was frustrating, as we had already paid for the warranty. During this period, on March 25, the Health Department visited and deducted points from our inspection due to the non-functional equipment. We promptly notified Raul about the urgency, as another inspection was scheduled for April 6. Fortunately, the Health Department accepted our communication with Raul and a photo of the completed repair as proof. The entire process--from the breakdown on March 6 to the repair on April 6--took a full month. This delay was disappointing, especially given that waiting for a part should not have justified such a lengthy timeline; someone could have delivered the part to expedite the repair.

2.21.26 Hubby looking for a knife, I'm looking for a sharpening tool…read more It's a smaller scale store but I can easily spend at least an hour roaming the aisles. I love to cook & I see all the possibilities of the items to make life easier or more efficient here. My santoku is starting to become dull & needs sharpening. I couldn't my favorite chef 's knife (the whole knife block cannot be found!) Hubby found a chefs knife & he got me the sharpener. I told him I wanted to get the stone/honing block but he opted for the metal kind. The staff are super helpful & answered our questions. There so many "toys" I wanted to buy but I must resist the urge to amass more "clutter" (that's what Hubby calls it, but he reaps the benefit when he eats what I cook). I still need a dumpling rolling pin, but they only have standard types at this location. Aisles are fairly spacious & inventory appears well stocked, neatly arranged & sorted. Prices are fair & marked accordingly. It has its own designated free parking lot. Good shopping trip, met our goals.

Staff was very friendly and helpful. Easy in and out and located in a good spot…read more Will definitely be back

Great service and big selection. They were even quick to pickup the phone with no hold time unlike…read moreDunn Edwards and Sherwin Williams.

Walked in looking for a bulkhead fitting, gave me my options and walked out with what I needed…read more thanks TOM

I love Earls!! Tom always helps us out with Shelby…read moreMustangs. Always Open, Always have parts in stock. Always fast. This place is great. They make custom lines while you wait. They make custom fuel rails for our Carbs. Best Quality in town! Wont burn your car to the ground. Know your part numbers! Nothing worse than standing there for 10 minutes while someone figures out what should have been figured before! while I have this bad ass list burning a hole in my hand. Wake up people, get it together!

Randomly popped in with lots of questions for my remodel, and was helped by the nicest and patient…read moreguy, whose name I'll get on my next visit. Tho I'm not their typical clientele, he took the time to answer my questions and was very informative about an array of construction topics. All of the staff I encountered were equally respectful and very kind...which was a first for me after many visits to other places like this, being a woman old enough to be their mom. Thanks so much, guys! It meant a lot!

Really disappointed with these guys. They used to have great customer service. However, they…read morediscontinued my company discount without informing anyone so after driving over there and taking time to carefully select the right pieces, they inform me I need to pay the higher retail price. So I cancelled my order. Generally I like to support smaller businesses such as H&W, but if this is how they operate, with no notice, I'll happily take my business to Ganahl Lumber down the street. Better selection, better quality, air conditioned warehouse etc etc.

These guys are fine. I own a production company and we use a bunch of weird electrical connectors…read moreand most of the time they have it in stock. If not, they have it ready for you the next day. There are a number of industrial grade electrical dealers and outlets in the city and the competition is good. It keeps the prices competitive and Southbay Lighting has good pricing. The people there are also knowledgeable and have helped me along the way with explanations and tips. It's a good outfit.

These guys are great. They always take good care of us. Prices are good and if they don't have…read moreit, they can order in a reasonable time...no surprises. They also deliver, which is really handy on busy production jobs.

Good Service always have what you need and they don't fallow you around the store but they there…read morewhen needed for assistance

Gus' Hardware Store is the place to be. First of all, the…read morelocation is great. There is a huge parking lot so that parking is the least of your troubles. The building is not hard to find and easily spotted with the huge sign as well! When you enter, you will find a huge selection of items from paints to chains. You'll find everything you need. Because it is a huge store, you might need some help from some of the employees. Be sure to ask because they are more than happy to help you out. They have great customer service and often are stocked up with certain items according to season. During the summer, they made sure to have a plethora of fans and air conditioning to be purchased. You can tell the employees and owners want you to have the items that you need. Also if you have huge orders for business and they don't have enough in store, you can make orders and Ms. Lee will help you out. Overall, it's a wonderful small business that you can tell that the employees really care about you and you getting your items. Appreciate everything that Gus' is doing.