When animals are injured they should immediately call the pet parents. With cameras being so inexpensive these days there is no reason they don't have any for pet parents viewing ability. They don't keep their word. When they say their going to do something it's our experience on multiple occasions that they don't do what they say they will. I found our puppy isolated and crying for help with noone around after being attacked by other dogs. Sadly, this facility creates an environment that encourages anxiety in our dogs. read more

Nature's Acres Boarding & Training Kennels - I was told other dogs cornered my 1.5yr old and bit him. Thankfully I came an hour earlier for pick up. - Pet Sitting Near Me - Damascas, Oregon

"Lost" an expensive insulated Jacket my American staff terrier uses for the mountain. Dog was pretty bummed when I picked her up. Big scratch on her nose. read more

Our family has used this facility for 1/2 day- day care, grooming and over night boarding. What I've learned is this facility has a prejudice against specific breeds and does not know how to positively correct multiple animals at a time. Communication is not very good. If they tell you something will happen double check they have done it. Sadly this part is a must if you use their facility. With education and additional staff they could be a good place for someone's pets. Camera's need to be installed for the dogs safety as well as staff. With cameras being so inexpensive these days there really is no reason not to have them unless they have something to hide and it seems they do. We do not recommend using any of the options we have. Not contacting a person when your pet is injured to the point of bleeding is absolutely unacceptable. They seem to have an excuse for everything. read more

Boarded our two dogs here for 2 nights, after bringing them home, our younger dog (1yr) seemed much more obedient, so they must've done some training with him which is nice. However, I believe the treats they used upset his tummy, he had really bad diarrhea, to the point where he was pooping blood, we got him some canned pumpkin and he seems to be doing fine now. We would be interested in bringing them back, next time we go out of town, but will be bringing our own training treats for them to use since we now know our dog has a sensitive tummy. Thank you Nature's Acres and staff for taking care of our pups. *photo is of our dogs at home, not at kennel* read more

Nature's Acres Boarding & Training Kennels - Photo of our dogs *not at kennel* - Pet Sitting Near Me - Damascas, Oregon

This is the 3rd time we've boarded our pups and each time they've come home happy, healthy and tired. Our two dogs shared a kennel and unfortunately got into a scuffle with each other on the second to last day. They called very soon after and had incredibly detailed notes of what happened. Staff put our dogs in separate kennels and made sure to let us know that. We picked them up early and staff was incredibly understanding of the incident which made us feel so much better. When we arrived, the injuries/marks were just as they described over the phone and they took the time to clean the wounds after the incident. Thank you guys for caring and being so kind! read more

My dog was injured by another animal at this facility. The injuries indicate to me that the dogs were engaged in unhealthy play that was unsupervised. The dog must have gotten my dog to the ground or my dog was in a submissive position when the event occurred as the injuries are inside his groin and on his belly. I have been a dog owner and worked in a vet, boarding facility and ER clinic. This is an example of unsupervised play that could have been prevented. I received a call where I was told the Injuries must have resulted from sharp claws. If supervised the events would have been factual and not presumptive. My dog also got puppy warts from this facility. read more

See all

We've used Nature's Acres for years for our dogs and have always been happy. The dogs always got exited when we drove in and were happy and exhausted when we picked them up. We had heard things have gone downhill since the new owner took over, but we needed a spot for them for the day while some work was being done on our house. We'll never go back and would not recommend them to anyone. My husband called several days earlier to book them an appointment. He was told no appointment was necessary, just show up. He showed up at 8am and they seemed surprised that he didn't have an appointment. They also told them that they have a no pit bulls policy (Scooter is a lab/ pittie mix). He was obviously confused because Scooter has been there many times and always gets reports of being a little pathetic and emotional, but sweet. They then claimed that they were concerned about our other dog (Yoda is about 25lbs and a Jack Russel mix) because he'd likely get beat up by the other dogs. So, they discriminate based on breed, but take in aggressive dogs (as long as they aren't pit bulls). That's the message we got. They ended up agreeing to take them for the day, but keep them isolated from other dogs. When I picked them up at 3:30, they were in "The wolf den", which was a dark kennel with no light at all and no outdoor access. The dogs were 100% full of energy after having zero exercise all day long. When I asked when their policies changed, they said the owner bought the place 9-10 years ago, which can't be true. This place was great the last time we used them, pre-COVID. In my opinion, if your still discriminating based on breed in 2021, you have zero understanding of dog behavior and have no business running a kennel. 100% do NOT recommend. read more

As a long time dog owner, I'm so incredibly grateful for Nature's Acres. From the owner Sharon, to Lexi and all the great handlers who work there: They continually show genuine care and concern for my pup, Archie. Archie has been a frequent visitor to Nature's Acres, as I often travel a lot for work. Finding this boarding spot has given me the peace of mind I need; I know he'll be safe and taken care of. And in case you are thinking I'm friends with someone there or bias in some way: I'm not. I'm just a regular customer who feels so great about this spot I'm compelled to leave a review. And things don't always go rosey: One time Archie ran out of food and they called to consult me on options. Another time they noticed Archie was having some potty issues and they called to let me know they were monitoring things. Either instance turned out to be nothing major--but these are just great examples of how the team at Nature's Acres really does a fantastic job. Thank you! read more

Nature's Acres Boarding & Training Kennels - Archie as a puppy! - Pet Sitting Near Me - Damascas, Oregon

I was so optimistic when I dropped my two dogs off for a long weekend of boarding. This was our first time trying this place and the first impressions were pretty good. Everything kind of went to hell once I picked up my dogs. When we got home, both dogs were sick. Both suffered from a week of diarrhea, sneezing, reverse sneezing and general lethargy. I never received any feedback from the staff about any issues, or any information about their stay. I brought their food from home, but I'm wondering if it was ever used. Another issue was that I brought two blankets from home, both were lost and I'm assuming at this point I won't be getting them back. I get that they're only blankets, but my Chihuahua misses his blanket..... I guess I'll be going back to my previous kennel. I just wish there was a decent kennel closer to me. read more

I have brought my dog, Bella, here for boarding from as short as a weekend to as long as a month. We get close and she gets excited. I'm pretty sure she loves it here, getting to play with other dogs and all. The staff remembers her and acts like they love her. The reception lady is always very helpful whether in person or over the phone whenever I need special help, conditions, or questions. Bella has recently had problems walking and has been diagnosed with hip dysplasia and arthritis in her back knees. Everyone was very accommodating of her new special condition. It's easy to tell they actually love and care about dogs. Very happy with this place, as is Bella read more

Have been coming here for a year with our big brown Lab and he always returns home grateful (that he is spoiled rotten and doesn't live in the country) and exhausted. Most important; I know that he's been safe, fed, and exercised in a dog friendly space. It's really hard to leave him in a kennel but he can't travel EVERYWHERE with us-I trust and recommend Nature's Acres. read more

No idea what's up with the negative reviews here. We've boarded our dogs with Nature's numerous times and have never had an issue or reason to complain. Our pups are always excited when we roll up and do nothing but sleep when they get home. They do not cower or exhibit any evidence of being abused or neglected. Their happy attitude speaks volumes to the attention and activity they're getting while away. We've tried other kennels both east and west side and find Nature's to be a great value. We recommend them highly. read more

Caring staff. See them often. Little spendy but in line with some of the others. The daily care for all those animals is impressive. Our dogs, one loves to run and play. The other is very shy but they tell me she is getting better. So we love that! Thanks! read more

I have always been pleased with my interactions with the staff. However, any time I've had to interact with the owner, I have been left agitated and concerned. In September, I booked a stay for my pup, a month in advance. I had my vet send over vaccination records at that time, and never heard anything back. Naturally, I assumed everything was fine. When I arrived to drop my dog off before my flight, the owner was at the front desk. She told me that he was behind on two necessary vaccinations and said they could not take him. I explained that I thought he was fine because I hadn't heard back from them in the month since I reserved his stay. In an agitated tone, she told me that it is the owner's responsibility to check that vaccinations are up to date, and insisted it was unrealistic to expect her to check every dog's vaccinations every day. Stating "I get hundreds of dogs in and out of here every day." I explained that I understood that, but that it did seem reasonable to assume a boarding facility would double check vaccinations prior to a dog's stay as they don't get "hundreds of dogs" checking in for boarding each day. She argued with me that this was my responsibility and strongly implied she would not board my dog. When I pointed out that I had to leave for a flight that I paid for and booked, she eventually capitulated that she could keep him "just this one time," and reiterated that it would be my responsibility to verify vaccinations in advance of any future stay. On my way to the airport, I followed up with the vet to ask about the status of his vaccinations. They explained that boarding facilities often require vaccinations sooner and at increased frequency (understandable) than they do. They had not alerted me to vaccinations being due because they were not yet due, per their standards. Long story short - According to the owner, it is solely a pet owner's responsibility to make sure that their dog is caught up on vaccination schedules specifically requierd by the boarding facility. Also, cash or check only?! It's 2023. read more

Still no word from Sharon and the kennel regarding the refund, even after her rebuttal on this website and my response to her on here and my email to her. They have my number and my address yet will not respond to me or take the initiative to make things somewhat right. All in all, a very bad experience. read more

Our Kelpie loves day care here. She gets walks & romps in the 3 acre area @ least once / day. The staff are always aware of the dogs & their interactions. They pay specific attention to the day care dogs & they don't crowd to many dogs together, they have space. my dog is health & pooped when she gets home, which is the goal read more

I made reservations earlier this month to have my dog boarded 5/15 - 5/22. I didn't realize at the time that the 22nd was Memorial Day, and that they would be closed for pick up and drop offs, and nobody at the kennel thought to inform me of this until a few days before we were supposed to pick him up. We planned on picking up our dog, Clyde, on the 22nd before noon so we would not be charged an additional day. When the staff called to notify me that he would need to be picked up the day before or after, I said before would not work as we were not cutting our get-away short, and I would also not be paying for an extra day because they failed to inform me that they would be "closed." It was agreed upon on the phone that I would be able to pick him up on the 30th and not be charged extra due to their lack of communication. So today my husband and I went to pick up Clyde. Sharon, who I believe is the owner, tried to charge us for the extra day. We reminded her of the agreement we made over the phone, and she had an IMMEDIATE change of attitude. She very foully said "well this is a business and someone was still here working and taking care of your dog," and again I reminded her of what we agreed on over the phone. She was extremely rude and said "well I'm not going to argue with you about it," and quickly deducted $25 from our bill (should have been $28 for XL kennel) while slamming her hands on the keyboard and moving rather aggressively. I was completely dumbfounded, as this is no way to run a business or retain customers. I asked her what her problem was and told her that the attitude was not necessary, especially since my husband and I are polite people who five minutes prior were having a decent conversation with her. Moving on, once we got home I noticed my dogs nose was very pink with dried blood and what looked like teeth marks. Not once did I receive a call, email, text, in-person notification, or ANYTHING about his injury. Granted it's minor, but any minor puncture wound is at risk for infection, especially at a place like this. I tried to call, but no one answered. I also recently sent a FB message, but have not received a reply. Before we even made the boarding reservations, I called to make sure they would take Clyde, as he is a rescue dog deemed as an "aggressive" mix, although we have NEVER had any issues. He is timid of people, so the kennel suggested we opt for an XL kennel just in case he displayed any fear aggression. He loves all dogs and has never shown any aggression. He loves to play and run with his dog friends. I called and checked on him a couple of days after we dropped him off, and were told he was fearful of people, but was doing well with the other dogs. When we picked him up we asked again how he did and how much interaction time he had with the other dogs, and we were informed that early into his stay he was playing too roughly with some of the dogs, so out of precaution he was only to play or go outside alone. How sad. I understand the worry from the facility, but at the same time I had higher expectations how the "trained" staff would handle him. The website lists "All of our canine friends enjoy one on one personal attention during the day as well as their socialized playtime with their new friends. With twice-daily outdoor walks in our fully contained three-acre dog park, each outdoor walk is one hour of fully supervised and individualized playtime at no extra charge. Playing with other dogs and our dog-loving staff offers your pet ample opportunities to run, enjoy themselves and tire themselves out." I wonder how much of the advertised "enjoyment" my dog got to experience. Another issue we have is that when we dropped him off I sent very clear instructions about his eating habits. We sent Clyde with about 2-3 days worth of food, and I told them to finish the food we sent while tapering him off with the $1.50 per day lamb and rice food they provide. For some reason we were sent back with the exact same amount of food that we sent with him and asked them to finish it off. Hmm.. so either my dog starved (as he does look like he lost weight) or they completely ignored our instructions and switched his food cold-turkey. Natures Acres Kennels will never see another penny from me. What a horrible experience, and even worse customer service. If that's how Sharon treats her customers, then she's in the wrong business. I hope my dog will forgive me one day. read more

See all

We have taken our dog here for doggy day camp quite a few times but this was the last time. The place just feels icky. Between the over-population of dogs in the boarding areas, the staffing choices, my dog contracting kennel cough (even though she was fully vax'd), and then just this week she had to have surgery to remove a fox tail that was imbedded in her paw (which quickly turned into a painful infection - fox tails can be deadly in dogs!!!), I'm finally listening to my gut instinct. I truly hope by posting this that the owners and staff take the precautions necessary to remove all fox tails from the property and to start checking all dogs after they take them out on a field run. $500 later, our vet successfully removed the tiny little fox tail but this could have taken a much darker turn. There are many other option for boarding and day camps - places that you can actually view a webcam or see regular postings on social media to give you peace of mind while your pet is having a fun day of socializing with other dogs. Natures Acres isn't one of them. read more

Disorganized and confused staff. I boarded my dog here for 10 days with the understanding that she would be in their daycare while she was there. I called on day 3 to make sure she was doing well. The person on the phone told me she was doing great and playing well with the other dogs and that they would call me if anything changed. When I picked her up I was told she got into a fight with another dog and had been banned from their daycare and confined to her kennel since the 3rd day. I asked why I wasn't called and everyone agreed I should've been called. The woman responsible for calling me offered no explanation or apology and tried to defend their negligence. At the end of a fairly heated conversation I asked to just be given my dog back so I could get out of there. The woman who retrieved her literally threw her leash at me while the door to the office was open. Not only was she incredibly rude and unprofessional but she clearly didn't care about my dog at all. The whole vibe of this place is unprofessional and disorganized with the staff feeling put upon by working there. The owner is notably absent from the day to day workings of this place. It was clear from talking to three of the staff that this place is woefully disorganized and no one is actually in charge. There is so much disorganized nonsense going on here that I have no faith in their care of the dogs. My dog definitely lost weight while she was there and drank a ton of water and had a huge appetite when I got her home. She also has a sore on her nose from who knows what that wasn't there when I dropped her off and the indoor kennel spaces they advertise at 4'x4' are actually 40"x43" which is significantly smaller. If you hate your dog and want them to be treated terribly by all means bring them here. read more

Nature's Acres Boarding & Training Kennels - My dog - Pet Sitting Near Me - Damascas, Oregon

My husband and I have been taking our dogs to Nature's Acres for over 15 years. The staff is over the top friendly, super accommodating and especially have the gone the extra mile for our dog Buddy that can be challenging to say the least.They do all they can to love on the dogs, making it safe, welcoming and stress reducing for the pet owners. We appreciate all they have done for us and our dogs through the years. read more

We have been coming here for 18 Years and after the new ownership we will never be going back. The last three stays they have come back with bite marks. When I called and asked about pricing she said $144 she also said Milo was getting bathed and he should be nice and dry when I get there to pick him up. I arrive two hours later they charge me $188, and he was currently being bathed. He came back home pounds lighter and acted like he was starved. My other dogs nose was crusted with blood and bitten. read more

Although this review is late (oops!) both my dog and I absolutely love this place! Boarded my toy poodle here for over two weeks in May 2016, after letting him come for the day a few times. He loved it, both for daycare and long term boarding as well. I couldn't believe the difference between this kennel and the one I'd boarded him in a couple of years previously. Talk about 'day & night' - he wasn't even in a hurry to leave when I picked him up here last year! Cannot recommend enough. read more

Nature's Acres Boarding & Training Kennels - Here is my Teddy at Nature's Acres, prior to his boarding there for 2 weeks in May 2016. He looked just as happy when I picked him up! - Pet Sitting Near Me - Damascas, Oregon

I have been bringing my dog here for over 4 years for day care to boarding. My dog knows the turns to the facility and gets so excited when we pull up to the gate. Ownership has changed, but the staff there is still great. This is not a "Portland Boutique" day care facility where they will pamper your dog... So don't go in with that expectation. They let dogs be dogs. Mine Lab mix has come back with bumps and scrapes, small cuts, whatever but nothing worse than a great day at the dog park. He gets his exercise and is sleeping in the care before we get home. read more

Our 14lb Russel Terrier lost 1lb and had sore on nose and worst of all had a bad cold. We picked him up early and he was a little wet on a dry summer day. Suspect he was sprayed when kennel was cleaned since he hates hoses. Will NEVER trust these people again! read more

Terrible. Do not take your pets here at all. Treated us and our dogs like we were worthless. They did not feed our dogs and when we picked them up they had scratches and injuries all over. I do not trust them at all. They said they would post on their Instagram and text and call us but they NEVER did. We called everyday and they said they didn't even know where our dogs were several times. Do not take your pets here. Seriously it's not worth it. read more

I highly recommend you visit & see for yourself before booking. Not at all as described on website. There were over 120 dogs there when I visited. The barking was so loud that the office manager kept flinching. The kennels are tiny dark boxes, and most dogs were locked up in them. I didn't see the "off leash" or "natures acres" advertised. read more

I'm giving another update as I've used Nature's Acres another two times after my previous post. These folks know what their doing, and they do it well. I'm a crazy dog owner and these folks do such a fantastic job taking care of both me and my doggy. My dog Estrella has issues with other dogs, so I've sort of given up on socializing her with others. I told the folks at the kennel to just walk her alone, so I wouldn't have to worry. Then I got a text from one of the gals at the kennel- something that they normally don't do- but she sent me a photo of my dog socializing with others! She told me how well Estrella was doing and that she was making friends. These folks put my mind at ease when it comes to caring for my dog. This is for sure the kennel I will be using for my doggy when I go out of town. I highly recommend Nature's Acres, they will take fantastic care of your dog! read more

I am amending my extremely negative review of this kennel due to the call I just received from John, the manager. In summary, he apologized for the lack of communication we experienced and recognized that there were training issues with some of the staff. He refunded our money and spent a great deal of time communicating his and Sharon's commitment to using our feedback to improve their services and train their staff. I could tell that he was deeply concerned about the things that concerned us and that he was a dog lover that recognized that he would be upset as well. I do see other reviews here that might be of concern so I hope that with John's leadership and communication skills, these concerns will all be addressed to the satisfaction of dog owners and pets alike. read more

Boarded my dog for 5 days. Overall went well. I called once to check on him and they called me back within a few hours. I deducted one star because my dog had a cold when I got him back-nothing unexpected with boarding. I will use them again. UPDATE 8/1/2014 I have continued to use this facility since I originally wrote my review in 2012. I go out of town 5-7 times a year, and always leave my pug at Nature's Acres. Sure, sometimes he catches a cold, but I have found that for him, it is best he get vaccinated against Kennel Cough a week or so in advance of being there. He is on a raw meat diet, which they are happy to accomodate, and do not chage more for that special care. He gets plenty of attention when I bring him there, and for 2-3 days after he gets home, he sleeps. He is heavily socialized there with the other dogs, and overall, I would not trust another facility to care for him. read more

I'm so grateful that a friend of mine from work referred us to Nature's Acres Kennels. My friend has a hound mix as well and immediately picked up on the fact that our Phoebe has a special set of needs. Specifically, Phoebe can never be off leash, needs to run, hunts squirrels and can climb fences. She's a little bit of terror but she's super cute and worth the hassle. Nature's Acres is the perfect place to board a dog with a need for speed (or squirrels). They have a 3-acre, securely FENCED play area where your dog can run its heart out and sniff out any wild creatures that may be in the vicinity. I felt safe leaving Phoebe there knowing that she couldn't escape and would have a blast running around outside. I dropped her off for the day and picked up an exhausted pup in the evening. She's still recovering and hasn't gotten out of bed yet today. It's awesome. She got a day of play, a bath and a bordetella booster for $50 and I got peace of mind knowing that she was well cared for. The staff are friendly and attentive to parents and pooches alike. The kennels are heated individual sleeping quarters attached to single dog runs. She'll sleep in there at night and have her run of the park during the day. We have our first boarding trip booked and I'm happy knowing that she'll be at Nature's Acres. They only accept cash or checks, so come prepared. Also, it's a bit of a drive from the city but totally worth it. Prices are reasonable and again, the people are great. read more

We LOVE Nature's Acres Kennels for our dog, Milo. Milo was a rescue with severe separation anxiety and we know every time Milo stays there they treat him with absolute love and attention. We never ever worry. He always gets excited when we pull up to drop him off and he is exhausted when he comes home. The staff is helpful and always friendly. We will never take him anywhere else! They have been a godsend. We can not praise them enough!! read more

Nature's Acres Boarding & Training Kennels - Our Milo enjoying his stay - Pet Sitting Near Me - Damascas, Oregon

Our St Bernard loves Nature's Acres! We have always been very happy with the care that Nibbles receives when we go out of town.

This place is the best! Staff is very friendly and helpful. I was leaving for vacation and one of my Bassets had to have medicine for a disk problem. I called and they had no problem giving her the medicine she would need at regulated times throughout the day. (They even administer the kennel cough medicine saving a vet trip ). When I came to pick up my girls, I found staff had moved them to a quieter location so Jazz wouldn't get overly excited about seeing the other pets getting their group playtime. ( Dogs were having great fun and I know Jazz would have been in the middle had she been her normal self) I can't say enough positive things about Nature's Acres and know I will be bringing my girls again. Jazz and Ella say 10's! read more

Unexpected trip back east and needed a last minute place in or near Portland for the dogs. Ended up boarding our two 11 year old labs at Nature's Acres for a week and it was all good. They came back hale, hearty and healthy. Mostly all tuckered out from all the running and fun they had there. Legacy poor reviews of Nature's Acres are long in their past so keep that in mind when thinking about using them. We would not hesitate to use them again. read more

I was looking for a doggy daycare and boarding kennel for my dog lavender. I actually came across Nature's Acres when someone in a review for a different kennel mentioned it. I needed a place to take my dog for the night because I had to leave town and could t bring her along. I first tried out the daycare for Lavender. She wants to socialize with other dogs all the time when I'm out walking her but I don't have any friends with dogs and had not put her in any day cares yet so this was the first time. She was super excited to come to Natures Acres and play with all the dogs. When I left she was so excited she didn't even notice that I was going. When I picked her up she was so tired she slept the whole way home (she was there for 4 1/2 hours) when she usually wants to get into things and jump around in the car. The next day was the day I reserved for her to board there. When we pulled into the driveway she got very excited and wanted out of the car right away. She stayed one night and I had my son pick her up today. He said she was in a happy mood when he got her and everyone who worked there was friendly (as they had been with me the day before). Our experiences have been good and since Lavender seems to like it I will bring her for daycare occasionally so she can socialize. read more

I have used Natures Acres for a few years now to board my Australian Shepherd and she loves it there. The people are very nice, the facility is clean and they take them for great walks. read more

Dropped my healthy 2 year old dog off before Spring break and came home to a dog who was clearly neglected and malnourished. I did not receive any type of phone call or any type of warning about his condition. His bones were popping out, rib cage was showing and ended up taking him to the vet, who agreed that he was extremely underweight and neglected. He lost over 2 lbs and he is only 16 lbs. This place needs to be evaluated and then possibly shut down, because after my research it's didn't just happen to me unfortunately. Although the staff is friendly, I do not recommend boarding your dog here. I don't know what happened in the last year because I have used them before with no issues. But after this I can not recommend them ever again. read more

I've taken my pup Eva here a few times now. The people are nice and knowledgable. After the first time taking her they remembered her name and that she was brindle. I thought that was cool that they remember the dogs that come in. They have a big space for her to run. They are also very accommodating to what I need for her. I will defiantly keep taking Eva there. read more

Nature's Acres Boarding & Training Kennels - Pet Sitting Near Me - Damascas, Oregon

Took my two dogs there for four days, Both of them got sick with vomiting and diarrhea and eye drainage. I have made several trips to the vet for blood draws, shots, antibiotics, and special food. Won't go back there or recommend. read more

I visited this place yesterday. Upon driving in I was creeped out. There is a lot going on here looks like a vehicle storage place also. The doggie play area was almost complete mud. Next I toured the kennels or dog prison is a better term. The 4x 4 kennels are essentially wooden boxes with a wooden door all made of plywood. At one end is the run. Hardly any natural light comes in and at night all lights are shut off outside in the run "to save on costs" I was told by my tour guide. Next I was shown the walking area. Several steps up into it. My elder dog cannot do steps in turn I was taken to an area where he could be walked outside the runs. It was gravel and concrete. Next I was taken to the extra large kennels where my two dogs could room together. They were chain link as to be expected and did provide natural light. The dogs inside them had no food or water or beds! It was just a dirty concrete kennel. The pups just ran back and forth. After leaving I was pretty upset that a kennel could operate this way. This place may be a good daycare but it scares me to think about a long period of boarding and I'm not even sure if any of these kennels are heated. My greyhound would freeze to death there. Finally I would like to say maybe this place would be good for an outside dog, one who is used to mud and cold. I would never board my dogs and have them live in a 4 x 4 plywood box with no light. I have boarded my dogs in many places across the US when traveling to family etc. This is the worst place I have ever seen. Please don't take your beloved pets here. read more