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    Nellys Cleaning

    5.0 (2 reviews)
    Open 7:00 am - 7:00 pm

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    Response time

    50 minutes

    Response rate

    100%

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    Services - Nellys Cleaning

    Deep cleaning

    Maid services

    Move-in or move-out cleaning

    3 More Services

    Regular home cleaning

    Janitorial services

    Post-construction cleaning

    Nellys Cleaning Photos

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    1 month ago

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    2 months ago

    Nellys Cleaning did an excellent first job! I will be using them to meet future cleaning needs.

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    Ask the Community - Nellys Cleaning

    Spekless Cleaning

    Spekless Cleaning

    4.8
    (471 reviews)

    I want to update my review, because I've heard from Ryan from the corporate office. While they did…read morenot provide good cleaning in my home, they have tried to make things right. They issued a full refund and offered numerous apologies. They said that they are using this experience to train their staff, and I hope that is true. They also said this experience was a one-off, and based on all the reviews I've seen, I will take them at their word. While my cleaning experience with them was poor, I can appreciate how hard they've worked to make things right. I didn't want or need a full refund, but I'm glad they decided to do the right thing and give that to me. It speaks to the character of the business. While I cannot give their cleaning services anything more than a 1/5 stars, I will say their customer service and response have been 5/5. Truly exemplary. Thank you Ryan, for your customer care. It is appreciated.

    I am absolutely blown away by the deep clean that Spekless performed on my home! The plan was…read moresimply to have my house cleaned in anticipation of guests visits. The result was SO MUCH more. In addition to making everything look better than when I moved in (awesome baseboards, tub, and stove cleaning) the team made some adjustments to my space that made a real difference. They recommended for instance, moving my trash can to the other side of my kitchen for easier reach, and now I wouldn't have it any other way. I'm also very impressed by how professional and respectful the team was. This was the first time I've invited cleaners into my home and I was nervous about what the experience would be like. All the worries were nothing because I couldn't have had a better experience.

    The Cleaning Ladies

    The Cleaning Ladies

    4.5
    (15 reviews)

    I had an issue with one of their employees and attempted to address it professionally by reaching…read moreout through Messenger, phone calls, email, and text. Being called a racial slur ( nigg*r) and referred to as "the Black girl" is completely unacceptable. I don't care if they follow up now . It's not how you handle a business . Your employees should be a representative of you . Although I never used their services, the way this business handled the situation was extremely disappointing. I never received a follow-up call, email, or text regarding my complaint. I know my message was received because the employee contacted me with threats after I reached out to the business. I even offered to provide the messages as proof. It has been over a month with no response or accountability, so I feel it's important to leave this review. If you are Black or African American, I would strongly reconsider using this business. Update respond back to the owner . You did not reach out regarding this at all, either personally or professionally. She works for you and is a reflection of your business. So, in other words, you're saying she's allowed to make racial comments as long as they weren't directed at a customer? You haven't returned a single call or spoken with me to even review the evidence I have. That evidence includes three separate police reports all stating the same thing, as well as Facebook messages containing racial slurs. You took her word and that was the end of it . Doing a FULL investigation would require both parties and speaking with the person with the complaint. It shows how you treat black people . That response alone shows the type of business you choose to stand behind. No worries, though. My review will remain posted.

    I requested to have a move in cleaning done and paid to have interior of appliances etc cleaned and…read morewas very disappointed to find the kitchen cabinets, bathroom bathroom cabinets and fridge not cleaned very well at all. Bathroom cabinets still had hair from previous owner inside, fridge has sauce on the shelves that was not scrubbed off, and the kitchen cabinets had glass that was still there from a broken bottle or appliance. Would not recommend if you need a deep clean.

    Joung's Cleaning Service

    Joung's Cleaning Service

    4.7
    (63 reviews)

    I called Joung for a quote on a deep clean on my townhouse which I was putting on the market. She…read moreis excellent in her communication. It was easy to schedule a time for her to evaluate the job. She confirmed the appointment, checked in during the day and arrived on time. She took her time to look over my entire house and made suggestions and asked questions. We agreed on a price and I agreed to pay extra to have even more detailed work outside of the normal scope. Joung arrives with documentation in hand. You can see her license and liability insurance certificate. She one again followed up to confirm the cleaning appointment. They showed up very early to accommodate the carpet cleaners which were arriving on the same day. The cleaning job was beyond my expectations. I have used cleaners for other client jobs and am never quite impressed. With Joung's service I was impressed. The house looks spotless. Every nook and cranny is clean. The fridge and stove too look better than I ever had it looking. She checked in after the job to make sure I was satisfied. I don't think you'll find anyone more professional, caring and proud of her work. I felt taken care of the minute we first communicated. She kept her appointment and delivered, I will happily recommend her to anyone in the area. My house received offers as soon as it went on the market. Never underestimate the value of clean to buyers. Thank you

    I paid $400 for move in cleaning. The condo was almost entirely empty and I requested extra focus…read moreon the appliances. They did an amazing job making sure that my appliances were clean and I truly appreciated it. However, when I began to move in and put stuff away I noticed that the inside of the kitchen cabinets and drawers were not cleaned at all. I ran my finger across the bottom and there was so much dust and debris. The same goes for all of the light fixtures. It seemed like they didn't dust anything and just did a surface wipe down. I ended up having to re-clean everything myself. I was very disappointed with having spent $400, I definitely felt like I didn't get what I paid for. I will say that they were kind when I spoke with them on the phone, I haven't had a chance to call back regarding this issue (I had it cleaned in the beginning of April) and I know it's well past that time but Ive had a lot of things hitting me back to back so tried to let it go and I'm sorry, I just couldn't. It bugs me a lot. I'd definitely be happy if something could be worked out regarding this but I also completely understand if nothing can be done because it's been so long. Like I said, they were very kind and did a great job with the appliances, I just strongly urge you to thoroughly check after they're done cleaning.

    Nellys Cleaning - homecleaning - Updated July 2026

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