Johnny on the Spot did such a great job with a couch and chair I needed cleaned. I have a vintage…read morechair that I've loved for years, and I recently found a matching couch on Facebook Marketplace that was too good to pass up. Since the couch had been sitting in a basement, I knew I wanted professional help before bringing it into the house. From the start, they were easy to work with and quick to respond. Their rates were affordable, and the service was excellent. Michael and Ziggy were great -- professional, personable, and careful with older furniture. They cleaned both pieces thoroughly, gave me tips on drying them out afterward, and made the whole process feel easy. The difference was noticeable right away. Everything looked fresher, smelled clean, and felt ready to actually enjoy in my home. I also appreciated that they could do the cleaning right in my garage, which made things even simpler. I'd absolutely recommend them, especially if you have older furniture or secondhand finds you want cleaned up the right way.

These guys are great! The experience was pleasant and easy from the first phone call to the…read morecompleted cleaning. Pricing was reasonable. For context, I had my sectional couch cleaned and it looks almost new! I have a *very messy* toddler and English Bulldog, so there was a LOT of clean up to be done, including several stains. Will definitely use them again!

The reason I'm leaving this review after bringing my dry cleaning business exclusively to this…read morelocation for about 4-5 years is the obvious deterioration in customer service over the past year or so. Late in June, I brought 4 shirts in for cleaning. Standard service - dropped it off on a Saturday and was told to pick it up a few days later. When I inspected each of the shirts after arriving home, I found that one of them had a very obvious hole ripped into it (first two image uploads below). I suppose this kind of thing happens after many cleanings, and some grace is warranted. The thing is, while this shirt was not new, it was not one I had worn very often over the years and definitely not one I have had to clean many times. I did some investigation and even asked someone I knew in the industry and it appears this kind of damage was most likely due to a mechanical snag during the processing of the shirt. What likely happened was that the shirt was poorly tensioned during the finishing process, resulting in the shirt fibers catching on a rough edge of the clamps in the automatic shirt finisher or perhaps in a rough weld on the pressing buck. Basically, lazy/clumsy processing combined with crappy, old equipment. In other words - cost minimization and good, old-fashioned incompetence. When I brought the shirt back in, the kid working the front desk hastily took it in and, without another word, disappeared into the production floor - no word on when to come back and it wasn't until I called them back a couple of weeks later on a Saturday to get an update that they told me that they would have it ready a few days later, on Wednesday. Were they just sitting on it hoping I would forget about the shirt? It had been about two weeks since I brought the shirt in and I was hoping this gave them enough time to address the issue with a good, clean patch job. Boy, was I wrong. If you are curious what three weeks to get it right looks like at Urban Dry Cleaners, have a look at the pics I uploaded to the Google Review I left for these guys. Truthfully, even before all of this, there were a couple of instances where I left some clothing for cleanup and came back at the agreed-upon pickup time (one of the two times, I even came back a couple of days after the pick-up time) only to be told that the order wasn't yet ready. This was upsetting because, during heavier traffic, the commute over to their Skokie location from where I live can be over 30 minutes. These guys have grown their bottom line at the same rate that they have outgrown good customer service. They no longer need my business, so I will not be coming back.

The people at the desk are always efficient and polite. My cleaning is always done on time and…read morewithout mishap. My only complaint is that I never have any idea what I'm spending. They give me a drop off receipt, but there is no price listed. They send a follow up text politely thanking me for my business, I appreciate it, but again, there is no price listed. I don't know what I owe until after I've paid for it by automatic debit to the credit card I have on file when I pick up my order. It doesn't seem like it would be that hard to include it, since it's all very tech forward.

Perfect job. You will never have to have any doubts about them . They are perfectly situated across…read morethe street of a Trader Joe's so killing two birds with one stone.

North center rug cleaners did a great job on a couple runners I bought in. It was done in a timely…read moremanner . The job was completed when promised. Highly recommend.

6 out of 5 Stars!! On time, professional and friendly. What a great experience! After inspecting…read morethe cleaning work done, I can't rave enough. They got out all the residue left from a previous carpet cleaning too. Love the goodie box of products to take care of spots between cleanings too! Reasonably priced as well. Thanks Unique, you have another new loyal customer!

I am a regular customer of Unique when we lived in Glenview. I was thrilled that they served the…read moreGurnee area! We had our carpets cleaned in our new home. The carpets are older but Jose and his partner did a fabulous job deep cleaning the rugs. Perked them right up! Also, they finished in less time than expected and, even better, cost less than was quoted (it's a big house with lots of carpeting). We will use Unique again. Well done!

I cant say enough good things about Premiere. They are a very customer friendly business that has a…read morevery good product. I brought them a nice wool 9 X 11 oriental that was very dirty. When I went to pick it up, they showed me the carpet and it was beautifully restored. The color was back and it was deodorized. Their prices are quite reasonable, considering that they do immersion cleaning of carpets and rugs. They also have a plethora of other services like restoration, installation, and spot cleaning. It's hard to find businesses that completely satisfy your needs nowadays. But Premier will be my go to place for carpet cleaning from this point forward. PG

I used to recommend this place to others, but their service has really gone downhill…read more The attached photos show what I was able to easily vacuum out of the rug just after they returned it. (I had noticed lots of debris when repositioning it.) Additionally, they overcharged us $50 after having agreed on a price in writing, and they didn't respond when I asked about the extra charge. On top of that, they are extremely difficult to get ahold of to schedule a job in the first place, often not replying to emails or texts. Scheduling a pickup and dropoff took a lot of back and forth. We did have to reschedule once when two people in the house came down with COVID, but there was a ton of rescheduling on their end. It was nice they made an effort to get the rugs back quickly, but I have no idea what I paid for, much less paid extra for. The previous time I worked with them (the second time), they forgot to return our rug on the agreed-upon date. tldr: Rug was still dirty, we were overcharged, their communication was bad. I would pay with a credit card so you can contest the charge if needed. Mostly I would find someone else.

I worked with Leo and his team to help me deep clean an old chair. I cannot tell you how happy I…read more am with the results. It's everyone's favorite chair now. The price is also extremely competitive. Highly recommend them.

This is such a reliable business! Their website works great for setting up appointments (so does…read morethe phone number for that matter), and they respond within 24 hours to set up a time and clarify what needs doing. We've had them clean both basement rugs that have a tight weave and other wall to walls that have a more shag-like weave, and they did great with both. They also do furniture. Their prices are very reasonable.

They did a fabulous job . He was super knowledgeable and explained how we could better maintain our…read morecarpet.

Great service! Went above and beyond to clean ridiculously dirty rugs that had pet smell and…read morestains. Would definitely recommend. I had good carpet cleaning services too. They care about the customer experience.

Cleaned two area rugs and they did a very good job. I would use them again. Price was reasonable.read more

These guys are looking to do good work and receive repeat business. Were fair and transparent on…read morepricing. Did a great job. Were able to do the job the next day and I found them very easy to work with. I felt very comfortable having them in my home. Highly recommend.