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    Neutral Service

    5.0 (1 review)
    Open 6:30 am - 7:00 AM, 10:30 AM - 6:00 pm

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    1 year ago

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    Cycle Spectrum

    Cycle Spectrum

    3.5
    (48 reviews)
    1.6 mi
    $$

    Kudos to this bicycle shop for its outstanding service! Myles went above and beyond our…read moreexpectations to troubleshoot bike issues during our trip across the country, and was able to resolve. Our ebike was easily the best purchase we have ever made, and it is reassuring to know they stand by their product. We highly recommend this shop, fair pricing and service after the sale.

    So everything is great with the shop even though it is a low end Bikeshop. And I knew the bike I…read morebought was a $500 mountain bike with fat tires and an E package bolted on. It turns out it was a huffy with an E package bolted on ha ha. I rode this thing 10 times and granted it was a floor model they were using for test rides but it started ghost shifting on its own ride four. No big deal wasn't that bad but it rapidly got worse. By ride 10 it shifted off the ring once because it was... ghost Shifting. I'm utterly pissed because this thing is a piece of garbage and I have to get back home on Electric only and the shop is closed. I bring it in and the manager is talking to me, someone who raced expert, like I have no idea what happened and he did, which obviously was ridiculous. He actually argued with me and was telling me I should've brought it in weeks ago because ghost shifting is a major issue ha ha and there was another issue where they did not have a key for the battery when I bought it because it was a floor model. He was talking to me, accusing me of not bringing the bike in earlier like that was my fault I could not because I literally work 2 eight hour a day contracts and I was just getting better from being sick for three months. On top of all of this He was saying I rode it into the ground when it's literally 10 rides to the beach haha. So all this just so you know and to the owner you need to talk to that guy or replace him...not good! If He's talking to somebody who's been racing longer than he's been a mechanic...What is he saying to other people who don't know any better?

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    Mango bike
    Mango bike
    Bike Shop Cycle Spectrum
    Bike Shop Cycle Spectrum
    Cycle Spectrum

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    Neutral Service - coffee - Updated August 2026

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