This was the worse salon that I have been to in years! To start off, a girl named Moena did my hair, and she RUINED IT! I asked for a medium blond, yet she processed my hair twice and gave me this terrible orangy-platinum color. Not only that, but she chemically damaged/burned my hair and scalp, then she had the nerve to laugh about it, in my face! While she was doing my hair, she kept looking to her mother, who was also a stylist, and asking her what products/chemicals to use for the color treatment. I COULD NOT BELIEVE what I was hearing! This little girl didn't even know what she was doing! I don't even know if she had a cosmetology licence! After the double process, she didn't even deep condition my hair. She charged me $136 just to do HALF of my hair. For an entire week my head was swollen and in pain, my temples were red and swollen, I had pus oozing from my scalp, and a red rash along my hairline. My hair was even breaking and falling out. I tried to call the salon to notify them of what was going on, but they avoided and ignored me. I had to call back 6 times, and it took almost 2 weeks before I finally got a hold of the manager, and she was SO RUDE! She talked down to me, mocked me, patronized me, and REFUSED to give me a refund. I even showed her pictures of what was going on with my head, and this lady actually PRETENDED NOT TO SEE what was on the pictures. She actually said: "I don't see a thing, I don't know what you're talking about!" when I showed her a picture of pus oozing from my scalp, and a bumpy red rash on my hairline. She even said that it was MY fault that it happened.... Like, really? what in the fresh hell!? If you are considering this place to get your hair done, PLEASE AVOID THEM! they will treat you like garbage, and blame you for THEIR bad service. Now my hair is ruined, and I'm stuck with a gross orange-platinum color, and bad breakage! read more

This. Place. Is. HORRIBLE! A girl named Moena did my hair and she completely ruined it! she double processed my hair and burned my scalp so bad! My head was in pain for days, plus my scalp was oozing pus. I had to call the salon 3 times to complain about it, and it took me/ an entire week to reach the manager; they tried to ignore me. When I finally talked to the manager, she was rude and VERY condescending, and tried to make it seem like it was MY fault that my hair was breaking and falling out. I even showed her pictures of how my scalp was red, oozing with pus, and covered with a rash, and she actually pretended not to see it. SHE WAS LOOKING at the pictures and pretended like nothing was wrong. I was completely dumbfounded by that! I couldn't believe it! She decided to give me a free conditioning treatment, but I could tell that she really didn't want to do it, and she was being very snide and insulting while she was doing it. Plus, she refused to give me my money back. I paid $135 for them to ruin my hair, damage my scalp, and put me through intense pain for a week. I WILL NEVER got back to this place, and strongly warn anyone else from going to this salon as well. read more

I have been getting my hair care needs done for approx 2-years and have been more that happy. My hair dresser is also the owner of the business Ms. Marita. I got married on June 23, 2013 and asked her to do hair/make-up for me and my bridesmaids. She wrote it in her calandar and was AMAZING. She did 3 of our hair and make-up for all 5 and we looked amazingly beautiful. I did not even recognize myself. Her grand-daugher (Megan) also assisted in the make-up. They went out of the way to open the shop early Sunday morning and prepped our hair and face. She also brought her mak-up kit over to where the ceremony/reception was being held and fine-tuned our makeup and had our hair looking faboulous,. All the ladies and Barbers in the shop are professional and polite. My Husband utilize the barber side of the house and is extremely satisfied with the way he is treated and the professionalism and care done by the barbers as well. Ms. Marita, thank you for making our day special and being a true professional. read more

This place has a nice environment and over the top excellent hairstylists. The wait time is little to none and the place looks great. I highly recommend for people who wants a nice clean hairstyle from a stylist who goes beyond normal expectations. My stylist, Ms.Tanya- who is also the assistant manager of the establishment, is by far the most friendliest and most professional stylist I've ever met. If you ever have any questions or need recommendations of what style you should get, ask Ms.Tanya and she will tell you only the best of answers. When ever you need your hair to be done, whether it's needing your hair to be braided or shaved, Next Level will fit all your needs! read more

The best hair salon I been to in long time. I started going here when I was little girl and continue to go until adulthood. I moved but I could never find the right salon and anyone as perfect and sweet and caretaker to my hair. The manager Ms. Merrida no matter what time day or night even if I called last minute or the day of she always took me especially when I was having hair troubles she was the one who made sure I walked out looking like diva!!! Along with the other stylist they out do theres selves here. I don't care with any one says they the best in the inland empire in Fontana. Go to them! They will take care of you take you to the next level!! read more

I 100% recommend this salon. I've been going to Next Level for years and I have always come out of the shop looking and feeling like a million dollars! I won't let any one touch my hair accept them. I live in Northern California and I fly down every time I need a touch up. Next level is that good! From styles like Beyonce to Riannah as well as Men's hair and fades. They do it all. I used their head stylist and owner Merrida Douglas to style me and my bridal party's hair for my wedding in 2010 and she did an amazing job! I highly recommend her! read more

I have been going to Next Level salon for over 6 years. Ms. Douglas is an excellent stylist. She is patient, kind and very professional. I never had long hair until I she started tendering my hair. I would recommend anyone to go to NLS. I drive more than 20 miles because I am confident of her handiwork. Tanya is another excellent stylist. In fact all ladies working their are very professional. They are kind, honest and serious about what they do. Keep up the good work ladies. Sorry gentlemen, I have no experience any of you doing my hair. read more

I have been looking for a hair salon for quite some time when I came across the next level hair salon on yelp. A friend of mine said that I should try it so I did and I was very pleased with my experience. The staff was professional and very friendly and most of all I was extremely pleased with my hair cut and style. Ms. Merrida is a true professional. so if you're looking for a great hair salon you should try the Next Level. read more

I had a great experience at this salon. The health of my hair was important and that was a plus plus plus. The salon was a nice look and the workers were very professional. I felt comfortable the whole time and I left more than satisfied with my hair. I will be going back and definitely recommend this salon as it was recommended to me. read more

The barbershop and salon both speak for itself. When entering everyone greets and introduces themselves to you pleasantly . The salon provides a relaxing and comfortable atmosphere like no other salon around town and the staff plays a great role in that. I would recommend Next Level to anyone!!! read more

I am so happy I was referred to this place. This is a top-notch salon. The stylists are friendly and knowledgeable and I really felt taken care of. I am so pleased with the way Merrida did my locs, I will surely be back! Need a salon, don't hesitate, go to The Next Level! read more

Ive been coming to this Salon for years! And I absolutely love it. Its a wonderful environment and its very CLEAN! The barber's are skilled and the Stylist specialize in everything from Braids to Color with everything in between. If you come here you wont be disappointed read more

I never leave reviews but they were absolutely amazing to me. The customer service was amazing made me feel welcomed and made sure I left looking the best I could. I couldn't ask for a better place to get my braids done. Definitely going back soon! read more

Great customer service. Friendly staff. Clean place. Very professional environment. Had my hair braided and tracks sewn in. Tracks laid perfectly and the result was just what I wanted. read more

It has a barber shop and beauty salon. Love this place. It has tv for the guys and a ladies side. Both husband, my boy, and I can agree in going. This should be high end. read more

I LOVE this salon. I have been going here for years and every time I get exceptional service =)I would recommend this salon to woman of all races same and men as well read more

I have been going to the next level for years and I Absolutely Love the service there. I have never had any problems there and always leave happy. read more

Not only are the people friendly, but they are professional. The customer service is GREAT. I would recommend the salon to everyone!!!!