Nice and clean and helpful workers easy access and clean towels to dry off your vehicle but very…read morebusy at times

Purchased car wash and was not advised the closing time…read more Following car wash vacuum turned off before I could finish approx 7:15 pm. I asked Kerwin the attendant why the vacuums tuned off, he explained the the car wash was closed. I asked why they allow cars to get washed with out advising customers of the closing time. Rather than offer help, Kerwin became argumentative with me. He said it was like going to a restaurant, I pushed back and said if a restaurant sits you before closing, they allow you to finish your meal. I asked for the vacuum to be turned on again, Kerwin refused. No "I am sorry" no "comeback tomorrow, here is a coupon" Why should I pay $30 for half a car wash? There are choices in Santa Rosa. This place lost my business.

It was my first time to use the car wash. There is a young man there that was very helpful and…read moreanswered all my questions. Not only that he was very kind and friendly. It was definitely affordable and I'll go back again anytime.

Took my truck here for the first time. It's set up like a fast food drive thru - you place your…read moreorder for the type of car wash you want at an automated screen and then follow the arrow/track to the wash entrance. Since it was my first visit a guy came out and helped explain how the whole process worked which was appreciated. Before entering the wash, two guys with hand sprayed my truck with some type of pre wash liquid. Going thru the wash was fun and fascinating. Technology has come a long way since I was a teenager driving thru one of these.. My truck looked fantastic afterwards and I will bring my truck here for all its washes!

I went to the original car wash facility on Mission Blvd. I like the fact that across the street I…read morecan have a nice meal or a glass of wine and relax as the car gets a professional cleaning. It's more than the exterior. I get the inside thoroughly vacuumed and feel like my 10 year old Honda is almost like new. Enjoyable afternoon plus a beautiful clean car!!

I couldn't find a full service car wash with great reviews so I picked this one because it's close…read moreto home. I was pleasantly surprised that my car is super clean, inside and out including windows inside and out, Hosed off my mats myself and paid $35 for a "Deluxe Wash". Bonus was the nice gift shop and card selection.

I had such a great experience with Priceless Auto Glass! I needed my windshield replaced and they…read moremade the entire process so easy from beginning to end. They responded quickly, answered all my questions, and got me scheduled right away. The staff was super friendly and professional, and they kept me updated throughout the whole appointment. The installation was done faster than I expected I also really appreciated how honest and fair their pricing was with no surprises. It's hard to find businesses that truly care about their customers, but this place definitely does. I'm beyond happy with the service I received and would highly recommend them to anyone needing auto glass repair or replacement

I pulled in to get a repair done on a custom window on my van. Omar immediately had a great…read moresuggestion and unlike others in town, he quoted a fair price AND he said he could do all the work himself. Then he said he could get it done the next day and completed in a few hours. He did and his work is so good! I am so glad I remembered him. (He repaired a windshield a while back!) I'll always go to him for glass work and I hope you do, too!

The service was good . Fast , given it was busy . I paid for the middle package. Which included "…read moredash boarding " cleaning . Once I got into my car I noticed all the paneling looked the same as I had left it . Not sure how they miss that . The vacuuming and outside was well done.

Been a member here for a while and genuinely loved it -- especially the guy at drop-off who always…read moremade me feel like a regular and asked if there was anything specific to focus on. That personal touch meant a lot. Today was different. Fernando checked me in, and I politely pointed out a few coffee spots on the side door that were missed last time (see pic ). Without hesitation he said nope -- not covered under the basic wash. Felt dismissed instantly. So I pulled my car around, parked, and cancelled my $60/month membership on the spot. $720 a year -- gone -- because of a few spots and zero customer service instinct. That's money that goes toward his coworkers' paychecks, tips, and the owner's bottom line. All of it, avoidable. There's a car wash on every corner. I'll take my business there. 2026 and some places still haven't figured out that how you treat people is the product.

Everytime I come here this one female cashier is always acting like she's never seen me. Cards me…read moreeverytime for like the past 50 packs of cigarettes. I forgot my wallet today and lo and behold, she don't know me. I just needed a lighter. Can't beat store policy, but it is considering good customer service for a cashier to recognize a regular patron. Also their Krispy Krunchy, while tasting good, is stale and hard like they've been in there overnight. So the morning continues with me driving down the road to the former 7-11. The second I step up to the cashier he immediately pulls my brand of cigarettes and asks me if I'm skipping the coffee. I laugh and tell him to add it for me. I really just needed a lighter today, but the sense of being recognized is still very much appreciated from some these days especially in the mornings when people tend to be in a hurry and a bit stressed. Do you realize the Nazis were also following policy?

Need some gas to get back to Napa I've got a temporary card at the moment that most gas pumps won't…read moretake. Looked up this gas station says 24 hours but in fact it closes from 10:00 p.m. to 5:00 a.m. that would not be 24 hours so I'm about to run out of gas and I've got to just keep going down the road and trying every gas station that claims they're open at 24 hours but they actually aren't

It's convenient that they have a few places available to wash car, in Santa Rosa and a few other…read moreplaces in county. I also like that they provide microfiber cloths to wipe up excess water and soap. I must say, that now that it's called Luv car wash and not the old place, they are much better at balancing the amount of soap they use so that there are not as many excess bubbles to wipe off the back of your car. Only 3 stars for customer service vs 4 or 5. Often times you go to vacuum after washing ( it's how they have it set up, wash first), but the vacuum spots are all filled up. There are lots of people who come there to vacuum and not wash and many seem not to have paid either. The last time i went i had to let this other guy ahead of me go into vacuum and there were no other spots, accept a handicapped spot. I went to talk to one of two employees, (she was busy selling memberships and had just sold me one; the other employee is helping direct cars into the wash, no one else is there) It turned out he had not washed his car nor paid. She walked over to him, had a few words then just left him there to vacuum. It's not the first time. This was at the college Ave location, but also had this happen at the Santa Rosa Ave location. If you try to call Luv car wash to complain, they don't or maybe hardly ever answer the phone. I called multiple times once and finally someone texted that they would comp me a small discount off the monthly fee whereas the old place (forgot name now!) had much better customer support; if i called, someone answered, and they always had a responsible employee there to talk to, not just a worker who is so busy they can't really talk to you. I think this company is skimping on having quality customer service/ employees. I would like to find another subscription wash place that cares more. I would have added pics but did not want to get peoples license plates on here.

Do not go. When they first hear it was fine, good deals, but I went today and the car wash didn't…read moreget a bunch of stuff. This is the 3rd time. Usually, they're pretty busy but they weren't busy, so I asked if I could either go through again or something. "No" I was frustrated. A hand print, bird poop, dirt...it comes off in other car washes. I think they turned their water pressure way down or something. Not worth it $12 or $32 per month

I went for the exterior car wash, my car was pretty bad, it looks so shiny and clean now! Like a…read morebrand new vehicle! I also have them check my coolant oil and brake fluids. They are very professional and do an excellent job.

I have tried to keep them as my neighborhood car wash and the last visit was it for me. They…read morescratched the outside of my vehicle and didn't have the decency to bring it to my attention. DO NOT take your car here. You never get the service you paid for either.