On time. Simple. Reasonable price and no hidden fees, and the suits are very clean. No surprises. I got exactly what I wanted. I will definitely come back for future dry cleaning needs. read more

I've been using Nice Cleaners for 10 years! Absolutely the best. Never an issue. Excellent service and always happy to accommodate. Not a lot of these boutique places left. Very personable and care about making sure the customer is pleased. read more

Because I wrote her a bad review for not having her prices up as every merchant does in Santa Clara County she refused me future service. It is unfair not to publish (display) prices. This is the heart and soul of a Market Economy. It is the height of duplicity to use the word "Nice" in your fictitious business name. Fictitious it is in more ways than one. A better name would be the "NOT NICE" CLEANERS. If you are there, WALK OUT! Do not reward those that transact business as if in a flea market where a business charges whatever the market will bear. Walk away! Go to an honest cleaners. read more

Great quality and was less expensive than I've experienced in the past. I got stuff dry cleaned (a big jacket, long dress, skirt, and silk kimono) and I got 3 things hemmed (2 wide leg pants and 1 jean) it was $105. Good customer service and easy parking. I'll def be back. read more

Great service and very reasonable prices. Got my bridesmaids dress altered for 50$. Other places were charging me 75-100$!! Would come back for further alterations and dry cleaning. read more

Came here to get my pant altered. Price :$15 Fast service, they were able to get my alterations done within 3 days. Great customer service. read more

Reasonably priced and my dresses were done perfectly and on time! I think they even rushed the order a bit because I needed my items back in time for an event. I will definitely be returning read more

Great service and fair prices. Wedding gown cleaning was $80 and took about a week to complete.

Best place in town. They are friendly, professional and wonderful. I have been extremely satisfied every time I pick up my garments. I have been the most satisfied customer for the last 10 years. Love them!!!! read more

I recently moved to this area of San Jose and I was so happy to find such a great cleaners right away. Vi is a beautiful person, inside and out, and is always so nice to my daughter. She even lets my daughter press the button to retrieve my clothes. My daughter is only 3, so she loves it. On top of that, the quality of work is great. I have zero complaints about my clothes, and they always come out perfect. Definitely recommend! read more

I've been going to Nice Cleaners for a few years now. We moved and I still go to them! I trust them 100% with my clothes. They are friendly and professional. Since Covid-19 started, we don't have much dry cleaning but I've been recently going there for facemasks! They are so comfortable and soft. My family and friends love them. read more

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Had them adjust some uniform pants. Ok I fix cars but Granddaughters uniform pants were way too big and school starting in a couple days. The lady (forgive me I suck at names Im old) could see the fear in my eyes. Hey I fix cars, Appliances, Roofing, Tile so clothing is a new scary experience. She not only finished them fast and the price was a deal. 1. Would I have her repair clothes? Oh Absolutely. If she cant She would get me options and I like that. 2. Would I have them clean clothes? Heck yeah. I value loyalty more then price and if mistakes happen (they will sometime) HOW does the company responds is what I judge on. read more

It is impossible to get anyone to answer the phone, and you can not leave a message. Alterations are CASH ONLY, even though they will accept credit cards for your dry cleaning with a minimum $15 transaction. I have only tried out the alteration once. I find their alterations prices the same as most Vietnamese neighboring alteration shops. Those priced a bit more will accept credit cards and checks, and they do press or steam your items which I feel is worth it, and they answer their phones. If I didn't need pressing of my garment after alteration and have cash handy, I might give this place another try to save a few dollars for my lotto tickets. Service: 3 stars Pricing: 4 stars Production Quality: 4 stars read more

They did an excellent job on tailoring and hemming some pants. The service was well worth it.

This is the 2nd time that I've come to Nice Cleaners for my son's Sea Cadet uniform patches to be sewn on, dry cleaned, alternations and creases to be added. Once again the service was amazing and Jamie is always so great to work with as she takes such care in her customers needs. The pricing was exceptionally better than another place in the area. I had called prior to pick up and was pleasantly surprised when the items were already ready in the morning. I also got to meet V at pickup and she is also kind and friendly. I do not have dry cleaning or other needs often, but this place will always be my go to. I had gone to another similar place only because I was in a rush and had a need on Sunday (which Nice cleaners is closed). That was a huge mistake on my part. It's Nice Cleaners or nowhere! read more

I brought two stained items to be dry cleaned. It took more than one cleaning to remove them, but the staff was so supportive to do the job right. I appreciate the extra time they spent & the graciousness they extended. I definitely recommend Nice Cleaners. Lucille read more

Super nice place !! We moved and so glad this was on yelp. My boyfriend Alex and I dropped by here cause we had tons of dry cleaning. We were greeted by Vy and she was super sweet. Made the process super easy! Price is great and it was done in a couple days. Highly recommend !!! read more

The best cleaners in the area. I am so happy to have found them. Excellent service, always on time, and prices can not be matched. Thank you, Nice Cleaners! -Beth read more

I have had Amy tailor items for over 15 years. Her prior experience in fashion design adds to her expertise on how to alter items such St. John, bridesmaids dress, sequins and yes, even pant hems. My extended family, (90 year old mother, both daughters ) travel to Nice Cleaners just to have her tailor our clothes. ABSOLUTELY WORTH IT read more

I've been coming here for about two years now and the quality of their services have been fine. I'm so satisfied with the look of my clothes and the prices. Not only that, but the one lady there is always so pleasant and greets me by name. One time I received a call from them telling me that it had been several months since I left my coat to be dry cleaned! Goodness! I had completely forgotten about my beautiful wool coat! I'm so happy this establishment took the time to reach me. I see they do alterations and I plan on trying those services as well. read more

Had a few minor things to fix. The alteration service was swift and great. Friendly service as well. For getting two items fixed and one pants altered I paid 25$, which I found more than reasonable. Would go here again read more

it was my first time altering clothes but i brought in 2 pairs of pants to get them hemmed & they did a good job! it's $15 each and the turn around time was less than a week. the owners are friendly and i will be back for sure read more

Seems lately everytime I go in they add on an extra charge, the receipt says one thing but I get charged another. Been going here awhile, no longer read more

Again Im done. Not my month. This cleaners - mother daughter duo. The daughter is so nice and knows everyone by name. Prices are right but this is out of my way and if the experiences when the daughter is not around aren't pleasant Im not coming. Today I picked up a rug runner ($75). I waited weeks for it to be cleaned and only found it was ready by calling about something else. The mother was doing alterations on a young girls prom dress when I arrived. The mother of the girl was on couch. I waited a week for a time slot I could come by and waited several moments by the counter by the side w no acknowledgement. When asked if I could get my rug after several awkward minutes she went to get it but mom on couch looked at me sneering. Customer service niceties usually include a " I'll be with you in a moment" to me or a "would you mind if I take care of this?" to the mom w her daughter. Instead I just stood there watching her put pins in a dress not knowing if it would be a 20 min wait or 5 and then pissed off the mom. A bit more to it than this but needless to say an avoidable negative moment in an already long day. Not being one to not return a stink eye I eyed prom girl's mom as I left. Behind my back I heard comments and laughter. So - next! I can go somewhere more convenient if this is how it goes. Left me w a bad feeling for the evening. My apologies to the other half, the daughter who has always been pleasant. I feel as though my reviews are mainly about customer service anymore. Is this not seen as an important skill needed for returning customers anymore. read more

I used Nice Cleaners for my dry cleaning and alteration needs for the last 5 years and even had them clean and preserve my wedding dress! They are fast, friendly and trusted and I would highly recommend to anyone who asks. Sadly we moved out of state and I have to find a new dry cleaner read more

I don't think I'll go back to this place after today. While I have had a decent experience here save for the occasional do-overs as they missed stains, today I got my $300 dress back with a hole where they tried to remove a stain. All I was told was that I asked them to remove a couple of stains and they tried twice with chemicals and damaged the dress but the stain is still there! She did not offer to do anything about the dress and said I din have to pay for dry cleaning after I asked if I had to... really bad! read more

Got my dry cleaning back today and everything smells musty! I've never had this happen with dry cleaning before. Not even sure what I should do to get rid of the smell. Really disappointed as it cost me $95 for 10 items read more

I've been going to Nice Cleaners for 2 years. And I'm very happy with the service. Once I had a big stain on white dress that I had only used once, and so disappointment that I can't wear it anymore. I gave it a shot and took it to Nice Cleaners..& they did their magic. Their prices are fair and affordable. read more

It is SUPER hard to find a dry cleaner's that is open on a Sunday. I yelped about 5 places and they were closed on Sunday. Came across "Nice Cleaners", which sounds charming enough and screams Asian-owned. My deductive reasoning led me to believe that (typically, not always) Asian places offer better pricing in terms of dry cleaning and a more expedited service. But, who would have though that dry cleaning costs have gone up significantly in the past few years? Though this place isn't terribly expensive, I'm thinking that I could probably buy new clothes or dry cleaning tools to clean my clothes myself. However, the Vietnamese mother-daughter duo is a very endearing, honest, and friendly power team. I had a difficult stain on one of my white dresses and they told me they tried their hardest to get off the stain. I work with kids all the time, so I have a good amount of dirt and grime on my clothes, so it's completely understandable. As a result, they gave me a slight discount since they couldn't get it off. Yay, honesty! I paid a total of $27 for two dresses and two blazers. Decent pricing. I will strongly consider coming back in the future. read more

Great service at a fair price. I had them launder and press my shirts and all the shirts were done very nicely. I will return with more cleaning and laundry. read more

Very bad customer service. I left two pants for alterations. I pinned them at the same places, so they will have the same lengths, but one pants came out longer than the other. And, both of them were longer than where I pinned them to be cut. I brought them back to Nice Cleaners, and I talked to the older lady who does the alterations. She was getting upset at me for asking her to redo them. I told her there's no reason to get upset at me. She said she wasn't angry at me, but she was angry at her daughter who took the pants without measuring them to make sure where to be cut. She took the pants and told me that they will be done by Tuesday. She wasn't nice at all, but I tried to understand her frustration. Couple of minutes later, her daughter called me. She was yelling and wouldn't let me talk. She kept on saying that they cut the pants where I pinned. I asked her how did two pants came out differently, if they cut them where I pinned, but she wouldn't listen to me, so I didn't get an answer to this. She said she would redo the alteration this time, but it will be the last alteration service they'll do for me. She called me in the middle of my work at home, yelling at me, blaming everything on me, not letting me talk, and declining further alteration services, then hanging up on me. I went back to pick up the pants, thinking that I will never go back there. Both mom and daughter were yelling at me until the other customer showed up. I picked up the pants that were undone, which I spent $32. I didn't get any refund or service, nor any apology. I've been going there for years. I usually spend about $40 - $80 every time I go there. I can't believe how I was treated today. To avoid such a mistreatment and a bad customer service, I don't recommend you this place. read more

Excellent service! Had a suit jacket stain that was hard to remove, which they took care off, would recommend for the great service!

I always have a good experience with them and feel like the pricing is fair. They've done alterations to my dress pants and dry cleaning. Both services have been great! read more

This place is recommended for dry cleaning. They do really good quality work. I go here when I can since it's right around the corner where I work. The owner, Vi, is one of a kind and takes care of her customers really well. She's awesome read more

Great group with great service. They work their hardest to get the job done (those pesky tough stains), are well priced, and abundant in service. Thank you all! read more

They do a great job cleaning and getting out spots other places can't. That's what happened the first time I was luckily enough to find them. They also have been taking Covid seriously. They are always masked and have even let me pay by card over the phone so that can run in and out fast. Ive been going here for 3+ years and never an issue with hundreds of shirts cleaned. Even my suits have come out perfectly. read more

Very good service and quality cleaning. I just relocated to this part of town and it's hit and miss on businesses worth frequenting. Found a place to bring my clothes. read more

Found this place through yelp reviews and decided to give it a try, every single review was absolutely on point, very friendly excellent service, it's a family owned business and the few times I've been there the owners were extremely personable and professional. They did accommodate my timing request when I had a small order before so I was able to pick my outfits on time which was a huge plus for me. Been going there for a 6 months and been super happy customer , totally recommend. read more

7/21/20: Several months ago I purchased 5 face masks here for my family and friends. ($7. ea., total $35.00) A neighbor mentioned the lady there was making them. I've tried to wear my mask but because the nose piece doesn't seal under my glasses, my glasses fog up immediately. (I've been wearing surgical mask in the interim which molds to the nose and under the eyes.) A few weeks ago, I remember something was posted/heard about Nice Cleaners by District 9 Councilwoman, Pam Foley. As I recall, masks were mentioned and I believe I saw something about "free" mask for seniors (65+) SINCE the pandemic began. I'm trying to find the exact post for accuracy. Perhaps she was just advising masks were available there. At any rate, I went over to Home Depot and bought some lightweight wire in the hopes that perhaps the lady, I believe her name is Jeannie or Julie, (older woman) and who I originally bought the masks from,,,,could run a little piece over the nose guard so my glasses wouldn't fog up. Since she made these masks,,,I figured it would be a quick fix. Immediately I was informed I would be charged for her to do that. I realize everyone has to make a living but as I am a senior citizen on a fixed income, it sure would have been nice if the customer service was more accommodating. Again, still trying to find the article I reference. When I mentioned the article to her and reiterated I had paid for these masks, her eyes opened very wide and she shook her head "NO". (I just wanted her to simply tack on one piece of 3" wire I provided onto ONE mask). I had planned on taking some slacks in there for hemming, but not now. Everything is just all about the $$$$$$$$$$. She is making money hand over fist with the masks being sold down there. ***Not only did I pay $35. for 5 masks,,,she tried to charge me for a "custom job" to attach a wire to ONE mask. Not a nice way to treat a senior. **Article located and attached. July 22, 2020............. **UPDATE: since owner's response today: The nose piece I refer to is simply the raised cloth part of the mask that goes over the nose. It's part of the cloth.(not any type of "extra" piece.) I love the way the owner comments without even seeing the mask. The one I brought in yesterday was Black Background, with the Monster's University pattern on it,,,,Mike and Sully,,,,green and blue baseball hats with the letter "M" on them, and little green eyeball stick figures with legs who is Mike. If you look at their second picture above in the bottom left corner, you can see the pattern right there. I've lived in this neighborhood for 36 years and certainly know where I purchased these masks. When I made my Yelp comment, I realized that my neighbor had made a "one star" review as well as to the demeanor of the older woman in this shop. There is a pattern of unacceptable behavior. I just posted this comment yesterday and already have a response this morning from the owner. That speaks for itself. Also, the day I bought these masks there were bags and bags of them in the store. No one ever offered me, well over 65+, a "free" mask. There are still bags and bags of them in the store and advertisement on Nextdoor web platform. They now have a piece of plexi glass up and have mask examples hanging from it. read more

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I have taken fabric in to be pressed previously and it was very nicely pressed. This time they were a day late and it was not done. I waited as they asked and got my fabric back with creases in it. Not a good job this time. Not sure if I will be back for pressing. read more