Nicholas did a great job getting gas fireplace working. Raul is a professional, friendly, and very knowledgeable technician. He got my fireplace to work, cleaned it so it looked new, and will be ordering a part I need for it to work well long term. I highly recommend this company read more

Nicholas Chimney has serviced our fireplace and furnace chimneys for years. After we received a high quote from another company, we called John and his team came out, provided an honest opinion and reasonable quote. Their work was high quality and professional. Call Nicholas Chimney first! read more

Raul came today to clean our wood stove and chimney. It had been a few years since we had been able to reach the company (pandemic!), Today was a delightful experience. Raul is thorough, informative and conscientious. Our stove looks beautiful and there is no mess in the room. Mostly I want to say that Raul is such an warm, friendly person. I look forward to seeing him again. read more

Nicholas Chimney Stove & Fireplace - Fireplace Services Near Me

Good craftsmanship and subject knowledge but tremendous communication and (lack of) responsiveness issues. Owner seems to do all of the scheduling, purchasing, and installation work vice having a support team. Our project took well over four months and in the end communication was completely broken to the point we had to hire another contractor to complete the project. read more

Raul did an amazing job! He came and cleaned all three of our fireplaces one autumn afternoon. He even helped create a smart solution to hold up one of our fireplace doors as it was tipping over. I was also pleasantly surprised to see that he cleaned our glass door frames extremely well. Raul was extremely thorough, courteous, and clean. He also had recommendations for future investments for parts that could help keep our rooms with fireplaces warmer. We will certainly ask them back next year. read more

Prompt, courteous, knowledgeable, efficient. Raul was amazing. He fixed my problem, gave good advice about how to maintain my gas fireplace, and recommended good alternatives for possible future replacement of various components. I would DEFINITELY have Nicholas Chimney service my gas fireplace again. read more

Nicholas Chimney Stove & Fireplace - Fireplace Services Near Me

I've used Nicholas Chimney a couple of times in the past few years to service my aging gas log fireplace. I have found them to be not only exceptionally fair but willing to suggest ways to minimize cost. Highly recommend. read more

Wish I could do less than 1 star. Used this company to reline one chimney and service a gas chimney. The wood burning chimney they relined had a fire. We called them out to inspect it. They gave us an estimate to fix it. When I called back the owner said he wanted to come out and inspect the chimney for himself. We scheduled an appointment for a week later (at 9:30 on Feb. 13th). At 9:00 pm the night before, he called and said he needed to reschedule because his twins were having a birthday party at 9:00 the next morning!!?! I said, "So, you just found out that your twins birthday party is tomorrow morning?" His response was "Yeah." He then became belligerent and started yelling at me. Great business model! You screwed up and so you yell at your customer. read more

Excellent company to deal with. Responsive, reasonable, demonstrates expertise. I was very happy and impressed. I will use them again in the future and recommend them to others. read more

It's been many years since I had my chimney cleaned. with 2 pets in the home, it was definitely time to do so again. From my initial phone contact to the completed job, I was totally satisfied. The customer service agent is well-versed in the operation and answered all questions very efficiently. I asked for Elvis to do the work. He's great and well trained. He's been with Nicholas for a very long time. He is honest in his inspection of the work needed. He did a super job. The chimney is clean as a whistle. Would certainly recommend them and look forward to hiring Nicholas company again. read more

I called to see if I could get an estimate for a fireplace repair. The woman on the phone told me it could be anywhere between $1,000 and $1,600. Huge difference! And then it was "goodbye". No offer to come out and take a look to give an estimate or anything! Obviously, I'm not going to schedule an appointment for a repair with pretty much no idea of how much it's going to cost! read more

Called on a Friday afternoon. Come out that day and did a great job! Would use again and recommend to anyone.

After having a competitor listed the Arlington Best Picks Report be a no show, I searched gas fireplace service providers and came across Nicholas Chimney Stove & Fireplace. The technician showed up on time, his work was quick and clean. I would recommend Nicholas Chimney to anyone needing a gas fireplace serviced. read more

The lady on the phone told me that for $195 they will go up on the roof, do an inspection and clean the chimney. When the chimney guy showed up, he said that he will clean the chimney from the fireplace and he will not go up on the roof to inspect the chimney bricks for cracks, etc. I declined. read more

Update: After posting my one star review, the owner of this company came out the next day and fixed all my concerns in under 15 minutes. The wood stove looks and works great now. Never, ever deal with this company. Once the job is done and the bill is paid, if there is any problems, you will grow old waiting for them to be fixed. A few days after our wood stove was installed there was a blizzard and we fired it up. Within about 15 minutes, the whole room was full of smoke. The door is warped and it opens 1/4 inch when the stove is hot. We called the company over and over again and finally after four months the owner of the company came and took pictures and promised a new door. It is now almost seven months and we are still waiting for the new door. If you decide to go with this company, make sure that you don't pay the final payment until you fire up the stove and make sure it runs okay. read more

I liked dealing with my tech. He was professional, clean and honest. He didn't just do the work to get paid. Gave great advise

We are in the military and moved back into our home in Alexandria. We used Nicholas Chimney for service several years ago...they did a great job so we called them back. John just left and once again, his professionalism, expertise, and southern was off the charts exceptional -- what a great technician. He fixed my fireplace in a jiffy (sometimes it would light, other times it would not, and when it was on, it would inadvertently go off on occasion). I will continue to use this company -- they have a proven track record with us. read more

We have used this service for several years to clean our gas fireplace and dryer vent. They have been timely (today they called to ask if they could come early), efficient and neat. Despite my two wild dogs, they completed to projects quickly. Happy to leave a great review for a great service. read more

I waited weeks for a appointment to service a gas fireplace. They cancelled due to weather. All of this was understandable, but when it came to rescheduling the appointment they were very inflexible and unwilling to work with me. Offered me a appointment three, nearly four, weeks out from the original appointment. When I told them I had other companies that could get here sooner they had no interest in trying to come out and 'took me off the books.' I feel they left me hanging. If you are considering them of service, be aware that they really don't seem to care. I have two other companies interested in the job. Both cost much less (about half the price) and are helpful and willing to work with my schedule. Cannot testify to their actual skills, they never came to do any work. read more