I love their pizza trays and calzones (especially for parties). So fresh and flavorful.

Never order chicken kabob dinner online. You get plain grilled chicken with 2 sides. That is not a kabob.

Some of the worst service I've ever seen anywhere. When I got home with all my food, I tried everything : it was all poor and I threw it all away ! Needless to say, I'll never go back. read more

Ordered a large pizza and had to wait 40 minutes before walking up to the counter and asking where my order was- they even asked what I was waiting for lmfao! when I said the name, they gave me a lukewarm pizza that was sitting on the oven for prob 10-15 minutes. Dude said "sorry my guys forgot" and then put the pizza down, saw it was crap and then TOOK it back! Said they "warm it up in 5 minutes" cut to 10 minutes later- I had to walk up to the counter again and grab the pizza from the dude. What a team full of cornballs read more

One day I had a hankering for Spanakopita and found Nick's Place on Grubhub (food delivery). This is the best Spanakopita I've ever had! It's a must have!! read more

Nick's Place - Spanakopita - Pizza Near Me - Saugus, Massachusetts

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Sooo disappointed! Usually get pizza from here. But I decided I would get a steak tip bowl instead. However what I got in the bag was an Asian chicken salad. Receipt says what the order is. Guess you gotta check your food. The pictures will tell all that needs to be said. I get it mistakes happen, but just the look of it, no thank you. read more

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I paid $42 for 3 skimpy subs! At that price they should be overstuffed, not going back...

Ordered chicken fingers they were not cook pink inside also a chicken Caesar salad the chicken was not cooked thoroughly in the salad And asked for steak tips well done they were not well done Just watch out I think there trying to be so fast there not fully cooking there food This happens a lot I end up having to microwave it You can get very sick from uncooked chicken for that reason I am giving them 1 star read more

Ordered the shrimp teriaki bowl. I should have canceled my order after he conversation. I was asked do I want rice with that? The description includes rice and veggies. But was asked repeatedly. Second thing there was no Teriaki taste sauce at all. Tasted like oil and honey. My husband got tge chicken finger dinner. All fries were soggy. Nothing worse than soggy fries. $38.00@!! Never again. They are new owners too. read more

Terrible food bad customer service Food came in cold, 1.5 hours after we had ordered. On top of the food being cold they didn't put everything I ordered. read more

Placed an order and was refused delivery because they only deliver within 3 miles. They have delivered to me before. Website states 5 mile delivery range, which I am exactly. Told me I would have to wait to get my refund. Poor customer service. read more

Nick's Place - Pizza Near Me - Saugus, Massachusetts

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I ordered the fisherman's platter and it was DELICIOUS and so cheap. This is the first fisherman's platter that I have had that had fried lobster. They give you so much seafood that they put it in a seafood box- I shared with my mom and sister and we still had leftover. One of my favorite things about coming to New England is eating seafood and I think I just found a new spot. I did take one star off because the website said they deliver within a five mile radius but when I called they said only 3.5 miles- it was less than a 15 minute drive from me but I think they should update that on their website. read more

Just placed an order and received the wrong order. Order Baked Fisherman's Platter, w/side of onions rings and a lobster slider. Called to at-least get my onions rings and they are saying I didn't order onion rings and I ordered baked not fried. I was looking directly at my order and seen what I ordered. Food was cold (which I kind of understood...would have reheated it) but it was literally mush! No clams, 2 scallops and 2 shrimp. Decent piece of fish but it was all smashed in pieces. $50 in the trash. Never again! read more

I have never been more disrespected by a "manager" of a restaurant for a mistake that was not my fault on a delivery order. This manager was inappropriate and unprofessional in confronting me over wanting my $4 refund on the part of the order that was incorrectly made on their end. When I didn't order grilled chicken on my pizza, he wanted to force me to admit that it is what I ordered. I returned the whole incorrectly made pizza in exchange for the correct order and he still failed to refund me. Instead decided to yell at me through the phone about the miscommunication. I have been a 6 year old customer with them and the one time there was a mistake on my order, for him to treat me that way was completely uncalled for. It is sad because I was truly a regular. I hope the owner of Nick's Place sees this because this is not the type of manager you want to have working with their customers. read more

Great food that's always hot and delicious. The portions are great. The owners and staff are super friendly. The establishment is always clean. read more

They improved so much over the years. One of the best pizzas in Saugus. Great salads, good apps and other dishes. Most of the warm subs are kind of "eh" though, other than the steak and cheese. read more

Just ordered from Nick's again today (and yesterday...) and for the first time I tried their Buffalo Chicken calzone and OOOHHHHHH MY GOSHHHHHH! Superrrrr juicy with the perfect amount of buffalo and cheese. Crunchy on the outside, creamy on the inside. Absolute perfectionnnnn! read more

Nick's Place - Buffalo Chicken Calzone - Pizza Near Me - Saugus, Massachusetts

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Pizza is delicious! So many varieties. Also a full menu of items other than pizza. Parking on site. Would definitely recommend!

Tried to place delivery order. After 6 attempts of spelling street name had to hang up

Been visiting the nicks place in winthrop my whole life, now i live in lynn and drive to saugus every other day sometimes more to get this great tasting, great value and portions, best of the best ! read more

Stopped off at Nick's Place the other day to get a ham and cheese sub. It is my favorite place to get a quick meal for a reasonable price. I would like to add to ham and cheese sub was delicious. I had my meal inside because of the torrential rain that was coming down. The only negative thing I can think of was the flu it was kind of slippery but to be honest I don't know if it was the tile on my shoes or a combination of both. I highly recommend this establishment. read more

Nick's Place - Pizza Near Me - Saugus, Massachusetts

Called to order a pizza and some fries for an easy dinner tonight. Both the pizza and fries were room temperature. I called to let them know I was not happy with my food. Their answer was "its cold outside". They didn't seem to care that I was not satisfied with my order. If they cant deliver food at least warm and they are going to use its cold out maybe they shouldn't offer delivery service when its cold out. read more

Food is very good. Drivers are dumber than rocks. I once had them deliver me my food over a fence because they were so far off. They also advertise on things like eat24 and grubhub then cancel your order for being out of range. So its basically a bunch of losers that make good food. Edit: Read some more reviews and realize they seem to be scamming people with phone apps. It seems like they post a wide radius and just cancel orders if they happen to be busy. It can not be overstated how bad the service is. Dropped a star. read more

Went back to Nick's because my friend really wanted to. Again we were overcharged. So there is no way this is a coincidence. They have a price on the menu (which is new) yet when I get there it is 90 cents higher and the tax goes on that higher amount. I asked and got a dirty look then another worker said there must have been a mistake. Yeah right. Everyone has to make a living, I get it- but overcharging customers is not the way to do it. Never have I gotten a smile or a pleasant word from any of the workers there. I don't know why they are all so mad but- to say the customer service is lacking is an understatement. Food ain't bad but I'll go somewhere else. read more

BUYER BEWARE: On 6/21/18 I saw they were newly listed on my Grub Hub. I thought I'd had a sub from them at Aunt Barbara's so I ordered. I got a steak tip dinner for that night and got a "sliced roast beef dinner" for lunch the next day. The menu describes the beef as slices of roast beef with mashed potatoes, gravy & garlic bread for $12.99. They delivered my a large roast beef sandwich & steak fries. I called them. The kid who answered listened to me explain that I'd ordered the dinner and got a sandwich. He asked me wasn't the rosy beef sliced. So I read him his own menu description from Grub Hub. I pointed out no mashed, no gravy, no garlic bread. And who creates a menu where you get a sandwich on a sesame seed roll with a side of bread? Garlic or otherwise? He put me on hold. I waited. A man gets on the phone. I explained shaves on a roll vs sliced w mashed and gravy. He apologized several times. Said he could give me a credit. Next time I order call and ask for him. I said that's fine and he's off the phone before I can get his name. I figure he's either the Thursday manager or Nick. So on 6/28/18 I order via Grub Hub so I can use my debit card, leaving the credit til next time. Grub Hub calls me. Nick's called them asked them to cancel the order because I'm just outside the delivery area. "Really?" I said to her. I ordered on the 21st and they messed up my order." I told her the above & she said let me call them and call you back. Fine. She calls back. They adamantly deny ever delivering to me & know nothing about any credit. Now I'm pissed. It's not the food or the money. Now it's the principle. You can call me fat, ugly, stupid, short - you name it. But don't you EVER call me a liar! This is how you run a business?! I said to the woman at Grub Hub "you have my account up. Look at the history. The time before last where did I order?" She tells me Nick's and sees my order, the $12.99 - you name it. She wants to call them back and tell them they delivered to me exactly a week ago. She calls me back. They answered her call & wordlessly places her on hold. Twice. Caller ID anyone? So , if you Grub Hub & they pop up as an option. Please remember my post and proceed with caution. The food was good, but the bull crap that came with it? Not so much! read more

Dirty place to eat with rude waitresses ... You will lose your appetite if you see their overwhelmed face here Will never be back here ! read more

Ordered a chicken quesadilla and ended up with a GIANT burrito that was spicy, had ham, and barely had any cheese. This is not a quesadilla. If this is what you consider a "quesadilla" then you need to change the name. OR tell customers that you don't make the traditional quesadilla. Took a couple bites because I was already irritated and starving but this is just not satisfying. read more

Nick's Place - What I received as a "chicken quesadilla" - Pizza Near Me - Saugus, Massachusetts

I have been dining at Nick's Place for years. Everything I ever ate has been delicious, great serving sizes, and made perfectly when specially ordered. Delivery time quoted is always longer than it takes to arrive. Quick, fantastic food every time. This will always be a go to in my household. Oh, and their desserts are tasty too, of course. read more

Usually have a good experience, not this time sorry to say. Ordered Greek Bowl which is supposed to come with grilled chicken kabob , rice, lettuce, tomato, onion and feta. Said I had to choose a side, rice? or mixed veggies. Didn't really want more rice, since it was supposed to be included already, so chose mixed veggies because it wouldn't let me order without choosing something. Order came sooner than expected which is a plus. Looked good until I opened it. Very disappointed in Greek Bowl. NO Rice at all, there were 10 skinny shreds of lettuce, a couple slivers of onion and a couple small pieces of tomato. the rest of the container was hot mixed veggies. About 2 cups worth. Luckily I had salad fixings so i didnt have to eat just the chicken. read more

Great subs here! Made with fresh bread and ingredients! They give you plenty of food with your order. Whenever we are in town we love coming here. read more

So I rarely review a take out restaurant because I rarely eat fast food or take out but wow we love Nicks. Since we've moved to the burbs we have been getting nicks like once per week. It's soo delicious, tastes fresh and they package everything so nicely! We've never had an order incorrect and they're always amicable. I keep saying wow I need to write a review but today I was pushed over the edge I tried one of their cookies and it was amaaaazing. The calzones and melanzane pizza are favorites. Run don't waddle to nicks! So good read more

Terrible service but the food is good, so if you want to deal with idiots who make good calzones you're in luck!

5 star when the bathroom is nice and clean(if ever) Food is good. Clam roll fantastic. And they have Pepsi, which is better than coca cola. Speedy order and speedy service. If you eat in, be ready to hear the manager yell at the employees- it's funny cuz he doesn't really yell, it's just the way he talks lol. read more

Nick's Place - View from far corner. - Pizza Near Me - Saugus, Massachusetts

This place is GROSS!! The staff is so rude and constantly mess up my orders. Inside is so dirty too. I would not recommend.

Place is literally filthy. The workers in there are rude , they like to make their customers feel uncomfortable, there's been countless times the workers there mess up on orders constantly. Their food is also really disgusting read more

I have been a valued customer for nick's in saugus ma for many years., the past three months they can never get our order correct even after I have them repeat it. Tonight it happened again. I called to let them know I got the wrong order I was told to give the food back to delivery driver I said what are you going to do with that food hopefully not give it to someone else!!!!! No apology or anything! I don't expect to get anything for free but how many times can you mess up an order? The last time they asked for food back was also during covid (not that any time is right) the delivery driver who is super nice said he wasn't taking that back I get that mistakes happen but it is how you handle it. Terrible service lately and very disappointed read more

Well things have changed, the boyfriend I mentioned in my previous review is now my husband and we moved to Saugus! So more Nick's place! Seriously, half the reason we moved to Saugus was for this place. We legit order from Nick's at least once a week, but I think our record is three times in one week (we had just moved - don't judge). The thing about Nick's that amazes me is how EVERYTHING we have tried has been awesome. It is hard to find a place that can do everything well. We have had their pizza (ex. cheese is still the fave, but the meat lover's is a close second), subs (steak bomb and pastrami), cheese burger plates, steak fries, calzones, chicken wings, etc. All AWESOME! Oh and our friends and family who have had it as well...all agree! read more

Nick's place has been responsible for my recent weight gain, lol. I can't get enough of their pizza, and their bomb calzones. Sometimes i order several times a day, it just shows how good their food is. Their service is also really fast, my order gets delivered within 20 minutes sometimes. Now i just gotta get a gym membership read more

Ordered the mixed grill dinner with a side of rice and veggies. Healthy serving size with a lot of delicious grilled meats- lamb chops, steak tips, grilled chicken, and sausage. The grilled chicken is so juicy lol. Only downside is that the veggies were very wet and soggy read more

communicating with them is very frustrating. Messed up my order and fought with me about i. Very rude. I order from them very often despite my frustration but will never do business with them again. Will take my business elsewhere read more