I worked with IPM for about 10 years as they serviced my 1989 Volvo 740 GL - they know their trade…read morewell. Excellent work - Mark

This is one of the only places in the world I have ever trusted my Volvo to. The mechanics here…read moreused to service only Volvos since the shop opened in the 70s. Now they service all foreign and domestic makes and models. Dave, the owner, has been in the business for years and he is a stand-up guy. He used to be the shop foreman and now he owns the place. Not only do they do good work here, a major perk for commuters is that it's literally 20 feet from the Westport Metro North station. The last time something went wrong with my car, I ended up on the side of the road and AAA had to tow it in. I was prepared for the worst. But it turned out just to be a $3.00 fuse. I admit, I'm a bit of a pessimist, but I would gamble that most shops, especially those in the NYC area, might seize the opportunity to take the customer for a real ride. But Dave changed out the fuse and didn't even charge me the $3.00! Or a dime for labor for trouble-shooting, I might add. Highly recommended!

Got into an accident on a Friday that unfortunately resulted in having to total my car. When the…read morepolice called a tow truck, my car was towed here. Got charged $131 for storage fees just for having my car there over the weekend (when they're closed) until the salvage yard that paid me $175 for the car picked it up for free the following Monday morning, despite the sign that reads $25/day for storage when you walk in. When I went to pick up the leftover money from the salvage yard, that $131 inexplicably got rounded up to $140. Please avoid this shop if you want honest service done on your car.

Ben is honest, reliable, and stands by his work. He has saved me time and money, what else can you…read moreask for?

Great service and hospitality…read more Charmaine was wonderful and Rich was on top of it, with follow-up and just attention to detail.

Extremely Disappointed Long-Time Ford Customer - Will Not Buy a Ford Again…read moreI've been a Ford owner since I was 16 years old. My first car was a Mustang, and over the decades I've remained loyal to the brand. Unfortunately, my experience with Scarsdale Ford has finally broken that loyalty for good. My 2018 vehicle (78k + miles) has been waiting for a replacement part that was promised no later than November 21. No one from the dealership bothered to call and inform me that the part is now delayed until sometime in December. Because of this, I've been forced to continue driving with an expired inspection sticker, illegally, putting me at risk of tickets or worse. This is the SECOND time this exact same part is being replaced. Had the original repair been done correctly, I wouldn't be in this situation at all. When I asked about a loaner vehicle, I was told that because my car has over a certain mileage, I "don't qualify." That's a slap in the face to someone who supported the brand when the vehicle was new and came in religiously every 3,000 miles for service. Apparently loyalty only matters when the odometer is low. The complete lack of proactive communication, the dismissive attitude, and the refusal to take any ownership of the repeated failure have been the final straw. Poor customer service is one thing--this feels like being punished for continuing to own a Ford past the warranty period. After this experience, I will never purchase another Ford vehicle, and I will make sure my family, friends, and social media followers know exactly why. It's a shame it had to end this way after so many years, but I'm done.

Been going for years and wouldn't go elsewhere. Honest, fair and not pushy. A true automatic you…read moredon't find nowadays. The best around.

I had a wonderful experience with Shippan Auto Repair today. They are very honest and great at what…read morethey do! Tony is the owner. I will be using them for now on and highly recommend them.

I felt I was being hustled from the start. Paid 325.00 just for electrical inspection I did not…read moreneed and it was the alternator belt snapped. Got it fixed at Sergio's for 250.00. Never again.

Walked into Reye's not knowing him or anything about his place.I had him install an engine in my…read morewife's Mustang.Not only was I quoated a better price than other garages,He took the car in immediately and had it up and running in record time.I've since had many other cars repaired at Reye's and each time has been a great experience.Very knowledgeable staff ands they are fair and friendly.Would definately reccomend to anyone needing repairs.His honesty is a breath of fresh air in this industry where everyone is either not knowledgeable or out to overcharge you and do repairs that are not needed.

Is 0 stars possible?…read more I went to this place by accident after confusing it with universal auto body (who does a solid job by the way), to get my brakes inspected. After telling me they were going to waive the diagnosis fee, they took three hours to diagnose the problem and falsely told me I needed to get multiple different things replaced, costing over $2800. After telling them I was going to try and get a 2nd opinion, they charged me $180+ just for the diagnosis. I am now getting it fixed at another place for less than $1000. These guys are thieves!

I don't believe Scotty knows what is going on at the shop. The young guy managing it is dishonest,…read moreand in my experience tries to run up the bill with unnecessary crap. He charged us a ridiculous price for a tire too. When I mentioned another local tire vendor offered much better prices, he said they get cheap, low quality tires from China. We'll, guess where the tire he installed was from. You got it- China. Do not trust this guy.​

I have been servicing my car here for years. Bruno the lead…read moremechanic is the most competent mechanic that I've ever known. Years ago, I completely rebuilt a car (1969) Datsun myself, and I've been around a lot of mechanics, so I know who is good and who isn't, and Bruno is beyond good! He knows his business, and he is a specialist with Corvette stingray's. This is an honest and comprehensive Service Center for Auto Repairs, and the charge for service is also very fair.

They have lost their way. Been a customer over a decade and though they are expensive they gave…read moredone good work. Easily spent over 10k with this business. Have an older Audi A8L and Cayenne. Brought the Audi in for an oil change and another piece of work that that I was quoted between $600 and $700. I mentioned a faint smell of antifreeze and I told them which they should already kjnow this car has a close looped Antifreeze system. They said they would put a $25 liquid in to look for an plus leaks which I was fine with. I go to pick up my car and Derek presents me a bill for $992.97. I tell him thats not what I was quoted. He says he doesn't know , mumbles something about mechanic time and the guy I spoke to is at lunch. You want me to wait? My wife has dropped me off and Im stuck so I pay the bill. Multiple times since that they have texted me to see how the car is running and Ive asked them to address this issue. RADIO SILENCE. Its a shame that you would burn a 10 year relationship over $300. Reading the other negative reviews it seems this is the way they run their business. Obviously I will no longer be a customer. I found them through a friends referral and that's how businesses like this grow. They've forgotten this and now Ive gone back to my network and have two more referrals. Really really dumb ownership at this place . Two new foreign car repair shops Ive been referred to but havent used yet . https://helmutsfcs.com/ and A&F Mohegan in Shelton

Highly recommend W. Jennings based on visits recently on behalf of my older Volvo. Communications…read morev. good from beginning to end. I appreciated being given a fixed appt time; with the shop ready to work on my car on schedule. Work performed was necessary, well done and priced fairly. My questions about process, parts-quality, etc. were answered respectfully and fully. Of special significance, Darek steered me away from doing work on a problem I thought I had, having quickly diagnosed the actual, much simpler problem. And of course he promptly repaired it; problem solved.