They have lost their way. Been a customer over a decade and though they are expensive they gave…read moredone good work. Easily spent over 10k with this business. Have an older Audi A8L and Cayenne. Brought the Audi in for an oil change and another piece of work that that I was quoted between $600 and $700. I mentioned a faint smell of antifreeze and I told them which they should already kjnow this car has a close looped Antifreeze system. They said they would put a $25 liquid in to look for an plus leaks which I was fine with. I go to pick up my car and Derek presents me a bill for $992.97. I tell him thats not what I was quoted. He says he doesn't know , mumbles something about mechanic time and the guy I spoke to is at lunch. You want me to wait? My wife has dropped me off and Im stuck so I pay the bill. Multiple times since that they have texted me to see how the car is running and Ive asked them to address this issue. RADIO SILENCE. Its a shame that you would burn a 10 year relationship over $300. Reading the other negative reviews it seems this is the way they run their business. Obviously I will no longer be a customer. I found them through a friends referral and that's how businesses like this grow. They've forgotten this and now Ive gone back to my network and have two more referrals. Really really dumb ownership at this place . Two new foreign car repair shops Ive been referred to but havent used yet . https://helmutsfcs.com/ and A&F Mohegan in Shelton

Highly recommend W. Jennings based on visits recently on behalf of my older Volvo. Communications…read morev. good from beginning to end. I appreciated being given a fixed appt time; with the shop ready to work on my car on schedule. Work performed was necessary, well done and priced fairly. My questions about process, parts-quality, etc. were answered respectfully and fully. Of special significance, Darek steered me away from doing work on a problem I thought I had, having quickly diagnosed the actual, much simpler problem. And of course he promptly repaired it; problem solved.

The second paragraph was my original review. Some customers from when the previous owner repaired…read moretheir cars were complaining to me about the new guys cause people don't like change so I answered them in the added first paragraph but wasn't clear that I was telling people off and I hurt feelings because I was basically answering in anger at the people complaining but sticking up for the new owners because they are great guys! I was trying to explain to those saying derogatory remarks about them every time I ran into an old customer. See I worked there the last 6 months before it sold. I wasn't paid a red cent by the owner. But help was needed and I was free. Believe me, aside from Billy not on payroll, the new guys have more honesty and heart than the ex owner. Billy is always being called to help. I feel awful because it was not intended to be bad. The above is an apology for original review. Below is the original review and not what I explained in my apology. So the new owners, are a wonderful family and are not preoccupied with figuring out how to scam you and take your money like Fred. I definitely back up Awdie and Oliver and Chino who are great guys. I respectfully recommend the new owners because they diligently work hard in finding the issue then fix the issue Good honest group of guys.

I have been going to Happy car for 20 years now. always reasonable always good friendly people,…read morevery honest. But they have been sold to someone else and I do not trust them. They gave me a price for a car that was $325 over what everybody else three other garages gave me I do not recommend them anymore I don't trust them not to mention that none of the mechanics even speak English so it's hard to communicate what the problem is to them, but they are completely overcharging people. I have talked to a few people and they are definitely not the same honest people. They're just in it for the money. I do not recommend them.

Shufelt's garage is reliable and fair. Came here to have my breaks fixed and the owner was kind,…read morequick, and easy to communicate with. Very fair prices as well. Highly recommend!

This mechanic is very well experienced and knowledgeable. Very satisfied with his work.read more

Honest reasonable and reliable I've used other shops in town but to be honest never been happy…read morewith the other shops. It's worth waiting. They are busy because they're great

I don't trust this garage to give an honest price. They wanted almost $3000 to fix my car and would…read moreneed at least 4 days. It cost almost $200 just to get that quote (which would be credited to the job if I fixed it with them). I got it fixed for $1600 the same day I brought it in elsewhere and my car is perfect.

The only place I take my Porsche for service. Reasonably priced, prompt service and friendly…read moremanagement who always take the time to explain what was done or needs to be done.

They were very attentive, professional, and knowledgeable about the requested service. They were…read morealso detailed in their explanation.

I have to say that it's refreshing to find a mechanic that doesn't string you along because you're…read morea woman and know nothing about cars, which has happened to me before. Called around because my power steering was out after getting my battery replaced. Had multiple places say they would charge me 120+ just to look at the car. Called G&H & Scott was super helpful and honest. There wasn't anything wrong with the car except something was unplugged. He explained the problem & charged me a fraction of what the other shops asked. Got my car back the same day. I'll be returning.

Please note the picture is incorrect. I have been going to G&H when Rick's father ran it over 30…read moreyears. They have maintained my families cars from new to 100,000's miles. They come up with creative solutions to save you money. I trust them completely.

Accidentally discovered this place when my car wouldn't start a few years ago. Been servicing my…read morecar here ever since. My dad also brings his car here when he comes to visit from Michigan. Always a pleasant experience. Good quality of work and everything is clear and trustworthy.

I brought my 2015 Mercedes-Benz C300 4MATIC to Chris's Auto Repair on Jan 17 2025 for an oil change…read moreand diagnostic for a suspected defunct front axle and oil leak. Two weeks later I was told the timing-chain kit, oil-pump, upper & lower oil-pan gaskets, crank seal, water pump, right motor mount, both front axles, plugs, and "misc. seals." needed to be repaired. The cost estimate was $4,964 . I emphasized that my car was worth less than that at 107K miles and I wanted absolute certainty the repairs would address all the current issues the car was having. I was assured by Alex that the car would be fully repaired and functional without any issues. Immediately after pickup the car began constant misfires and hesitation between 5-25 mph. I gave him the benefit of the doubt (a mistake) and continued to allow their shop to work on rectifying their "repair". I returned it four times over the next month, each time reporting the same stumble. The shop dismissed it, saying their techs "didn't feel it as often." They never road-tested long enough to reproduce the problem. On the fourth return they assured me the transmission was fine after "cleaning corrosion on the harness." 24 hours later, while my pregnant wife was driving to pick up our toddler's birthday cake, the transmission cooler hose blew off, dumping every drop of ATF and stalling the car in traffic. The tow truck driver and two independent mechanics later confirmed that clip failures like this point to careless reassembly, not random bad luck. Back at the shop the story changed: the owner now said the transmission was "no good" and had to be replaced--directly contradicting what he told me the day before the leak. I had to pay out of pocket for a used 2016 4MATIC transmission, six quarts of genuine MB fluid, a filter, and another week without a car. Another $1000 to repair something the shop broke. Funny how that works. After installation the original misfire never changed--300-plus miles later it's exactly the same. Alex's explanation? "The transmission needs to learn; just keep driving." In other words, drive a malfunctioning car so the shop doesn't have to diagnose it. Now I have new problems: loud clanks while braking and turning, a bang when backing out of the driveway, and the car pulling right when braking in a straight line. Alex says "it needs right and left lower control arms ". The same control arms he looked at upon the initial assessment prior to first repair, stating they were worn but still "good". Now they've suddenly failed (another $2K) and insists that has nothing to do with the previous work or the transmission incident. The 6 times it's been back in that shop. Quite the concidence. After five visits, 4 tows (the ANNUAL limit for AAA. Thanks Alex) , two rental cars, and more than $7,000 spent, the vehicle is less safe than when it arrived. When discussing with Alex, he continues to deny accountability. Negligence, shifting stories, and zero accountability--this has been a financial and safety nightmare. If you value your car, your time, or your peace of mind, avoid Chris's Auto Repair. Reference to Reddit thread I created explaining issues. https://www.reddit.com/r/MechanicAdvice/comments/1jm394b/had_5k_worth_of_work_done_on_my_2015_c300_cars/ Overwhelming opinion : Transmission hose incident = proof of improper reassembly. It doesn't just happen 1-2 days later after being "assessed". See you in court

Great Service. Friendly staff. Not a long wait for Connecticut Emissions Testing. Would…read moredefinitely return

Customer service is average, but they really fell short on time and cost. They took 7 business days…read moreto replace 4 truck tires and a side mirror. Cost was definitely on the higher end, maybe because they charged extra for all the time they took. But overall place was good enough to get the job done, if you got the money and time.