I would like to say the associate Vasquez in this location was extremely helpful. He asked us if we had Nike plus which we did and he helped us save 10% on our purchase. read more

definitely the most expensive nike outlet i've ever been to ...and this is coming from a business traveler that travels about 26 weeks a year, and lives in nyc. they pretty much just knock $10 off the msrp price...i can buy from sites like footlocker and finishline for cheaper and better selection. stay away read more

Large store with options. The biggest problem is that when you go to outlet stores you would expect last year or last season's gear to be on sale. A sale here means a few bucks off when you buy 2 at regular retail price. I have been to many other Nike stores and outlets with better prices. Maybe being in amongst other high end stores influences pricing here. read more

Nike Factory Store - Citadel - Sunday Funday! - Outlet Stores Near Me - Commerce, California

First of all, the associate Kassandra did an amazing job helping me yesterday. She made herself available for me when I needed advice in a pair of shoes for my daughter. I am glad to say my experience at this Nike store was the best so far. I am not up to date of styles and wanted to buy a pair of shoes for my daughter and thanks to Kassandras advice it was a success! Congrats to this Nike factory for having such great customer service and friendly staff like Kassandra. read more

Prices were reasonably cheap but I was expecting more variety. Don't expect staff to be walking around and ask if you need anything cause they won't. I came. I saw. I bought. 2 shoes. Dude at the cashier was cool and polite though. Told him that my wife was disappointed due to the variety and he suggested another outlet; Nike Community Store which was about 5 mins drive away. All in all a good experience. read more

Decided to go shopping and bought myself flyknits. Had a pretty decent shopping experience. Lots of people and it was crowded but I suppose that's what you'd expect in a high-volume store w/ lots of tourists. Employees could definitely use better vibe skills but I had 2 friendly ones help me w/ any questions I had & with check out. Good enough for me! read more

I really appreciate this store. It's always busy but the choice of sneakers is big ! New models, lots of sizes. The sale associates are nice and helpful. Only the line to pay can be annoying. But it's worthy ! read more

Three words: HORRIBLE CUSTOMER SERVICE! Every single employee you come across seems upset and/or miserable. read more

I make occasional stops at this store (I am not a very athletic / fit person, but I like dressing the part, lol) and I come here to look for apparel on sale. Their stuff usually usually goes on sale fairly quickly (additional 30-40% off). When it comes to apparel for women I think they have a pretty good selection, specially for their running gear. When it comes to shoes tho, their selection is very narrow. Although I can tell the difference in shoe quality from a full retail store to the outlet store, I still consider Nike Outlet as a must come and check out before getting your next kicks. I paid $129 for my last running shoes at the mall, where here they have the same model, just different rubber and different funky colors but for only $89.99, sounds like a good deal to me (... if only I wasn't so particular about shoes). The staff is definitely helpful, it does not take very long for an employee to come up to me and ask me if I need assistance. The checkout lines are usually long but they do move fairly quickly. TIP to self: If you like something buy it! You may not find it in your size tomorrow. read more

I can't believe this NIKE store does not have the Fall/Winter gloves . I'd think being a NIKE Store they would have everything I need for my apparel , I guess not. I will be sticking with the Camarillo Nike Outlets. Other then that, the staff was very helpful , I just think this place needs more items that one could purchase. read more

I needed a pair of workout shoes,decided to go on Sunday!!!omg,no parking ,super bussy,but after half an hour,walked into nike store,super,I mean,super busy, but I knew exactly what I wanted,sales person guy,was on point,got my shoes,I decided to go pay,omg,the like was huge,so I went uptairs to look around, suddenly there he was,the most,gorgeous guy,working there,soooo hansome I asked him if there was another,register uptairs he say I can help you out, he charge my merchandise upstairs, I think he is from Egypt,super hot,I felt in love.my new secret crush!!!so in a few minutes he's was done,thanks for taking care of my needs nike on citadel,you're all awesome! ! Very professional,all day right on point . please take care of my secret crush,he's my baby from Egypt!!!!awesome!! read more

Nike Factory Store - Citadel - Outlet Stores Near Me - Commerce, California

Large two-story Nike Outlet. They don't seem to have much tennis clothes at this location though, which is what I mostly buy (in terms of athletic wear) these days. I guess I'll have to stop by Adidas! read more

Overly expensive for an outlet..For OC ppl, you're better off going to the Nike store at The Block at Orange. None of the items here are that nice looking either read more

This Nike outlet looks huge on the outside, but is actually pretty small. Not much selection here and don't even bother asking the employees to look in the back. The layout is a little different. Mens stuff is on the bottom floor, while the womens (and maybe kids...) clothes are on the top floor. There is an elevator on the far left side of the store. So don't try to unload strollers and wheelchairs to go up the escalator. the selection here isn't the greatest. Clothes are limited to a couple racks for each sport, and they don't seem to have any last chance/clearance items. I've personally never purchased anything here, but tons of people buy stuff. So good luck and I hope you find something. read more

I always find something here. Sometimes can be a mess but for the amount of people that come in and put things everywhere it's pretty clean if you ask me haha. Customer service is great, you sometimes get some clueless workers but can't base a review off that. Mainly because I probably know more than them about their products lol. read more

I love this Nike Outlet!! My husband and I always find great come ups when we come here. They always have a great selection for guys with big feet and ladies with little feet. If you want to score some deals make sure to bring your patience because it is always packed here. read more

This location could be more organized and just hoped they have more spaces for people to sit and try shoes on. The staff are pretty helpful tho read more

Don't believe the hours the posted because they do not follow it. Disappointed with management. Hours clearly state online and over the phone that it is 11am-7pm but they stop letting people get in line at 4pm. 3 hours before they close. Bad communication. People are making the drive like myself just to be turned down. They need to make it clear that they don't take people after 4pm. Technically open for only 5 hours. I understand they're being cautious but they need to communicate this to the public so people aren't wasting their time and can plan their visit accordingly. read more

I came here hoping that they had size 4E shoes for men, but they only had 2 types of shoes in that size, what a bummer, men with wide feet should not come here, but the store does have alot of nice apparel read more

Nike Factory Store - Citadel - Front of store - Outlet Stores Near Me - Commerce, California

Really poor customer service was here in the evening and they had 5 registers open & the line got 3 times as long in terms of the number of people so they closed all but 2 of the registers - that's how this store is run - employees avoid eye contact, wear shirts that make it hard to ID them as employees etc etc etc read more

I love Nike clothing and shoes. I was a bit disappointed at the prices. This is supposed to be an outlet, right? The prices were barely discounted. I didn't feel like I was really getting a deal on most items. I bought a girl's sports bra, girl's capris, children's socks, and a boy's top. These prices were cheaper which is one of the benefits of being a small person. The sales associates were awesome, and this review does not reflect their customer service. Jessica was manning the dressing room and helped me put my items on hold and knew a lot about the products and made sure I didn't need another size etc. The store layout was nice, two floors and clearly delineated departments. Most of the merchandise was very well organized. I didn't shop for shoes but those looked to have meager discounts also. Again, my review is not a reflection on the brand or employees just a disappointing mark down or lack thereof. The prices are probably slightly cheaper than what you would find at a Nike store so if you are only headed to these outlets for Nike I would rethink it. read more

You know why 1 Star? Because as a soccer lover Nike never has any of the teams jerseys available to purchase , they only have shoes and maybe if you're lucky and the store is big, u get shorts , but not your favorite teams short. This is pathetic. No respect for soccer at all. Store is a mess as well. read more

How can you not love it? Well Here's a few things. Selection can be a little slim at times particularly with 9 and 9.5. I've found some great deals here, let me say that. You just have to go at the right time I guess. Found a pair of Air Max 2010's for $100 or so. My "lucky day" I went there the other day and all the Kobe's in size 9, 9.5 and 10 were gone. Why? A reseller came in and purchased all those sizes. My question is why would that outlet let someone buy 7 of ALL THE SAME SIZE. That's ridiculous! Resellers are screwing the game up so much I'm this close to giving up on sneakers. The only other hot pair was a pair of military blue AM90's. Guess what? All the 9's, 9.5's and 10's were gone. You gotta be kidding me read more

I love this place. I was able to find the whole family shoes for much of nothing. without the hassle long lines and high prices

We were excited to shop at Nike but when we arrived to the door at 6:30 the employee kicked us out of the line because they close at "7pm", there was no line, definitely disappointed read more

Angel alvarado gave us excellent customer service my daughter was vert pleased and happy with the service we received...thanks again Angel

If I can give 0 , I would . Very rude and impolite cashier ! There was a confused price on a pair of sunglasses when we checked out , she said very rudely ' Do you want it or not ' . Her attitude was so rude and condescending! read more

This was a busy store. Parking is tough just be patient. Keep in mind this store is one of many outlets at the citadel. Despite the craziness I found some great deals here and saved some money verses buying the same shoes on ebay. Very pleased and happy camper. The associates and manager Scott were very helpful and patient. Terri and Jennifer (not the exact spelling) were also helpful. Jennifer somehow found a discontinued pair of kobe ix (9). I at first thought it was an xi but realized it was an 9 at checkout. Wow. Killer deal on the clearance shelve plus the fourth of July discount. Great experience this time. It was luck, careful patience and helpful employees that made it all happen today. I also got some good deals on comfortable shoes for work a few weeks back. Hopefully I can find some other keepers when I return in a few weeks. read more

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I love the store. Not only for their dirt cheap Nike prices but because each employee is genuinely friendly, helpful, and there to make your shopping experience great. Because I have received a 30% off coupon expires that weekend. I figured I might as well go to a nice everything was already discounted so I can stack the discount. I walked in about 20 minutes before they closed and begin looking around for the things that I would want to purchase. At each place that I stop in employee asked if I had any questions or if they could assist me. I definitely had questions regarding some of the merchandise and it's applicable discounts and prices because some of the signs didn't really tell me would receive the discount and what did not. Either way every employee who spoke with me it's very helpful, knowledgeable, friendly, and willing to go the extra mile to assist me. I stayed in the store another 30 minutes after they had closed still shopping and they did not have a problem with that. I will definitely back here until all my friends they should try it out because nothing is better than great Nike accept for Nike gear at a discount! read more

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ii ordered some shoes back in DECEMBER for my daughter it is now feb 9th and ii still dont have them they sent it to the wrong adress and they said all they can do is give me a refund the time before that they sent me a 12.5 toddler size even though ii ordered a 2.5 in youth had to return and also before that they sent me a size 2 youth this is ridiculous over two months and ii can get my daughter christmas gift this is great niikie good job read more

Lots of selection. Had some nice clearance deals! Scored on some Nike Metcon shoes for only $70!

Long lines. Crowded store. Good deals on shoes and clothing. Customer service was decent for being such a busy store.

The Nike store at the Citadel Outlets is now my favorite store after shopping there last week. I don't know if Id go to the extent of waiting hours for a 30 dollar discount on black Friday though like Mr Charles. Most of the clothes and shoes here are already on sale anyways! (It is an outlet) The other day I walked into the store, looking for the perfect hoodie. Walked out with a navy blue Nike logo embedded hoodie for a little over forty dollars. As I was walking down the Isle, I asked a worker for help. I spotted a pair of low dunks that I liked, and wanted to check to see if they had my size. A beautiful rep by the name of Claudia, helped me out. She was kind, quick, and in high spirits despite the annoying music playing and kids running around the store. I was impressed with the customer service she gave me. "Hooked me up fat" If you want to get "hooked up fat" Come here. read more

Thank you Elisa (or something close to that) for going the extra mile and helping me find my high top pink sneakers today Valentine's Day I really appreciate a shaded your customer service. read more

Do not go here. The manager does not want to do their job. Do not want to take returns because they don't want to work to process them. Laziest people I've ever seen. read more

After having trouble looking for the perfect training shoe Vasquez came and was very helpful. He was very generous and was able to answer every question I had asked. Overall great experience! read more

Two-story Nike store. Way bigger than the one at Orange. Better shoe selection with the same apparel inventory.

Just as any other outlet, this Nike Factory Store has a combination of last season items and current retail priced items. I prefer to come here for that reason; I have my selection of discounted items or just sticking with the current. As always, I came to pick up a few items that I needed-and if you're anything like me you need to walk into the Nike store with a game plan of "in and out" otherwise you walk out with a few extra bags of stuff you weren't planning on buying. But in regards to my experience here, I've always encountered friendly staff regardless of how busy the place gets. I've been here when it's been packed! I've read a few of the other reviews about peoples bad experiences with the staff, I was surprised. Today fortunately was another wonderful shopping experience. They helped me look through racks of clothes to find my size, were helpful when it came to picking out shoes and to conclude Jeff at the register was very polite went above and beyond with customer service. Thank you Jeff and the rest of the Nike staff for your assistance. read more

This store did not meet my costumer service expectations. I was not greeted when I walked in and six different employees passed me and not one of them asked me if I needed help, which I did! I had a very unpleasant experience and did not appreciate it as a long time Nike costumer! read more

It's good to always come to the Nike store, I always find shoes to my liking, and I will buy them of course, I love the staff, they are always helpful and nice, it's not to many times that the staff are unprofessional, for that I am grateful, I will always shop at the Nike store REGARDLESS, because I am home, whenever I come over for a visit, to see what type of gear, they have in store for me when I get there, THANX CITADEL FOR BEING SO NICE, ANYTIME THAT I COME! read more