Nikko Gems &amp; Jewelry

(77 reviews)

I sent watch resize project out to three jewelers. Two said they were closed today. But Ted's said…read morecome in, open at 9:00 a.m. I went, friendly service, fast service, did exactly as I asked. Under $20. You can't ask better than that. Mahalo for your excellent service.

Found this place through yelp and the reviews hold up. Had a smaller gold necklace with a diamond…read morecross pendant where the chain had snapped up by the clasp. Ted is friendly, honest, and genuinely wants to help people with issues like these. Fast work too. I will be doing all of my jewelry repairs through here from now on. Mahalo Ted!

HOUSE OF DIAMONDS By Diamond Syndicate

4.9

(246 reviews)

House of Diamonds is the first and last place you will need to go if you are looking for an…read moreexceptional piece with outstanding quality and a one of a kind shopping experience. The atmosphere is friendly and relaxed, and we didn't feel pressured into purchasing. We were helped by Lorah. She is very knowledgeable and takes the time to ask questions to better understand exactly what you are looking for. She helped guide us through the entire selection process, and really made us feel comfortable so that we were 100% satisfied with our purchase. She also took the time to learn about us and our family and made the whole process very enjoyable - a truly rare experience these days. Thank you to Lorah and the rest of the staff. House of Diamonds is the best jeweler on the island. I recommend them to everyone, whether in the market for something small or something uniquely unforgettable. You will absolutely not be disappointed.

Huge thank you to the House of diamond staffs and especially Lorah and to the Owner Doron. From…read morestart to finish Lorah educated us about diamonds from what I'm looking for. Really recommend shopping here than any other Jewelry stores. Customers service 100 percent satisfaction. Definitely coming back here again! ‍ -Marc & Aileen

Macy's Watch and Jewelry Repair

4.3

(90 reviews)

Finally decided to change the battery on my watch . I remembered there was a watch & Jewelry repair…read moreshop located in Macy on the 4th floor . Very fast and friendly service I dropped off my watch and the salesperson said it will take about 20minutes . I walked around Macy and for a little then went back and my watch was ready . They guarantee the battery warranty for 2 years . Lots of replacement watch bands to choose from. I thought the price of the battery was on the high side although if you need your watch you need to spend the money lol Support local

I've been needing to get my watch resized and my chain cleaned, I've never really known of any…read moreplace that could do both until I found this little stand here on Yelp! The service was quick and efficient, the staff was friendly and had a nice area to wait if you decided to stick around while they worked. The service only costed me about 20$ and took just around 15 mins to complete. When I returned the staff had me try my watch on and it was just a little too tight, so he took it back and made a quick adjustment then and there and gave it back; just like that it was the perfect fit. These guys are very smart and know a lot about jewelry and watches, they are definitely worth the quick stop by if you need any of their services! The only criticism I could think of is when both of the workers are busy at their work benches it may take a while to get their attention, and you might wait a while till they can get to you. I will for sure be back though!

Honolulu Jewelry Company

4.7

(150 reviews)

I cannot say enough about the exceptional customer service I received, especially from Daisy and…read moreAmy. Daisy spent so much time with me throughout the customization process, truly listening to my ideas and ensuring my vision came to life. I provided a loose pink stone, and together they helped create a beautiful piece that feels like a second engagement ring to me. What impressed me most was their commitment to customer satisfaction. There was a misunderstanding during the process that was entirely my fault, not theirs. Despite that, Daisy and Amy went above and beyond to make sure I was happy with the final result. They were patient, kind, understanding, and genuinely cared that I loved my ring. Their professionalism, craftsmanship, and dedication are outstanding, but what really sets them apart is their aloha spirit. They treated me with such warmth and grace throughout the entire experience. I am incredibly grateful and would wholeheartedly recommend them to anyone looking for a truly special custom jewelry experience or any piece in general

After hours of researching wedding bands, I came across Honolulu Jewelry Company. Dana was…read moreincredibly informative and helped me find a ring that went beyond my expectations. Although I couldn't visit the physical store to consult with him, his communication made the process effortless. I ordered a matching heirloom band to go with my engagement ring, and his suggestions on the width and pattern were spot‑on. I highly recommend this company.

JES Jewelry

4.9

(97 reviews)

I got my very first Hawaiian name pendant from Jes Jewelry and I absolutely love it! They…read morecustomized it exactly how I explained and wanted it. The quality and design came out so beautiful. Lindsey, who worked with me throughout the process, was so kind, helpful, and professional. She kept me updated the whole time and made everything smooth and easy from start to finish. I highly recommend Jes Jewelry if you're looking for customized jewelry pieces. Their custom designs are beautiful and made with care. Definitely will be ordering again!

They are so kind and extremely helpful. Took the time to answer my questions and actually looked at…read morethe jewelry I had and told me what the value could be and made some great suggestions. Complete kindness from beginning to end

Heart To Heart Fine Jewelry

(101 reviews)

We've taken my beautiful wedding ring, purchased in Chicago, to Allen twice now. Not his fault, and…read morehe's fixed the clasps twice so I feel secure enough to wear my ring.

Heart to Heart was super kind and was able to quickly polish both our rings before our wedding the…read morenext day. They did an amazing job and the rings shined like they were brand new. The wedding day photos were amazing. Highly recommend this local place with such friendly staff. The also restrung my pearl necklace and replaced the clasp I had since it was broken. Such amazing care went into our jewelry. Thanks again for all the amazing help!

The Watch Repair Shop

4.9

(91 reviews)

Sergio is awesome. He's been taking care of my various watch needs for a few years now. No…read morecomplaints, always accommodating and super nice and friendly guy. Plus, his prices are either very reasonable or VERY good. Grateful!

Sergio was Amazing! He's very communicative, quick turn around and a very honest business man. His…read moreprices are fair and his work is AMAZING!

Elson's Goldsmith

(260 reviews)

Heard about Elson's Goldsmith from right here on Yelp and the five-star reviews are accurate!…read more I needed to get a minor repair done on this gold chain and stopped into one other store before going to Elson's. The other shop gave me weird vibes, so I decided to give Elson's a try since everyone in the reviews had nothing but positive things to say. I emailed them in the morning and decided to call as well to check if they take walk-in repairs. The person I spoke with happened to be the owner's brother and they said yes, just come on down--so I did just that! I was welcomed in by Elson Jr., the owner's brother and person I spoke with on the phone, and he told me they could repair the chain for $50 and get it done in about 30 minutes. Good deal in my opinion! So I waited in the store and not even 15 minutes later, the chain was repaired *AND* Elson said they cleaned it! Highly, highly recommend these guys for jewelry repairs if you live near ʻAiea or even if you can drive in from elsewhere on Oʻahu. Mahalo again to Elson and Calin, both of whom provided excellent customer service and attention to my request!

Update: Elson's has since moved! They are no longer above Times. They are now across from downtown…read morePearlridge (Pali Momi Street), next to California Rock N Sushi and Blue Tropix. Ample parking. It is right next to where Toys R Us used to be, and to get to the parking you will need to turn in at the light by Big City Diner. The new store is a definite upgrade to the old location! It was a little confusing for me to find as you can't see Elson's from the parking lot. You will have to walk out through a pathway to get to Pali Momi Street and walk to where the store faces the street. You will need to get buzzed in for security reasons. They have a small jewelry selection available that is ready to purchase, but it seems they do a lot of custom work. I primarily come here for repairs! I've replaced missing pave diamonds and just had a repair done today for a bracelet I had where a pear shaped diamond fell out. I unfortunately did not have the diamond, but they had a similar natural diamond on hand and were able to repair it in about 20 minutes! Repair cost was about $100 less than I was quoted to mail it back to the jewelry company that I purchased it from in the mainland. Saved money and got it back right away. I will always come here for jewelry repair needs!

The Wedding Ring Shop

(614 reviews)

Many thanks to all the staff, but especially to Jillian and Jeanette, for patiently working with my…read moreson to choose the perfect diamond and engagement ring setting for his girlfriend (now fiancé). Both ladies understood the assignment, showcasing options that worked with my son's vision for the ring and within his budget--not deviating from his wishes and not overselling. They did so well that my son and his fiancé have no doubt they will be back to purchase their respective wedding rings when the time comes. I may just have to pick up a little something for myself as well.

Worst customer service. I was the first in line when the store opened. The receptionist took down…read moremy name and number and said someone would be with me shortly. I was browsing and awaiting for someone to help me and I noticed that everyone else that came in after me was being helped. I waited 15 mins and still no one came to help. I went to the receptionist desk (different person) and I asked if I needed an appointment to be seen. They asked if I checked in and I said yes, I was the first person on the sign in sheet and I've been here for 15mins with no help. She casually said "oh ok" staring at her computer screen and said "I'll try and find someone to help you" without looking up. I declined and left the store. I've done business with them a few times over the last 15 years and this was absolutely the worst I've been treated. It's service like this that makes me not want to support local businesses and just go with a bigger company.

Ted's Jewelry

(77 reviews)

Crown Time House

4.3

(79 reviews)

The Old Chinese Man Ben Retired so I can't speak for the new owner as far as work or prices but I…read moredid bring in a old watch and he told me it would be a couple of hundred to repair and I could buy the same one on eBay for $60.00 he took the time to look it up for me. That's good service to me. Aloha

Quick courteous honest service. Was in and out in 5 minutes for battery replacement on dive watch.read more

R K Specialties

(28 reviews)

R.K Specialties are awesome. Richard and he's better half a team to reckon with who can do no…read morewrong. So meticulous and down to the detail. R K Specialties painstakingly succeeded in engraving a very prized sentimental memorial piece I hold dearly. With all the intricate painstakingly unimaginable obstacles not to mention countless letters in names and numbers in various dates. You would think something wrong will eventually happen. Not a single error. Everything perfectly executed and completed.Much Kudos and Thanks. I so very highly recommend R K Specialties which I would say are second to none.Also check out some of their Space Moons,they are out if this atmosphere. Tiger

Amazing service! RK's engraved an uneven surface on a round brass madalian and did it beautifully…read more You are the best! Thank You.

Aloha Key Awards & Gifts

3.9

(110 reviews)

•$

Absolutely the best! Customer service is honest, friendly and on point. Came here for a last minute…read moregift for my FIL. He was able to accommodate my request to engrave the zippo lighter. No drama just great service and pricing. They're located on Nimitz Hwy before city mill.

Expert key duplication! With or without transponder. Fast, friendly highly recommended.read more

Kailua Trophy and Engraving

4.5

(8 reviews)

Easy process. Person who helped me with my order was knowledgeable and friendly. Got what I wanted.read more

I needed someone to engrave my father's name on my mother's koa urn. Many places refused to to it…read morebecause my mothers ashes were already in the urn. I found Buck of Kailua Trophy and Engraving on yelp. He was friendly and lives near to us. I dropped the two boxes I wanted engraved and Buck got right in the job. Few days later he sent me a template, we made a few changes, and he completed the job in less than a week. The finished job is beautiful and he didn't charge much which was an added bonus. Highly recommended!

Nikko Gems & Jewelry - jewelry - Updated August 2026

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(25 reviews)

Absolute Amazing Business!!! Located on the Eastside in Waialae, at Kahala Mall…read more I was gifted a Beautiful necklace years ago and at first, the Clasp was so tiny, it was difficult to put on myself. This is when I found Pacific Ocean Jewelers, located at 4211 Waialae Avenue, within Kahala Mall. The service here is A+ Awesome! This happened about a month or so ago, and then while removing my Blouse after work, the actual Chain itself broke, OMG!!! I said to myself " it's a Goner!!!" My husband reminded me of Pacific Ocean Jewelers and what they did for me before with my Necklace, so we made the drive to Kahala Mall. Once again without hesitation, the Gentlemen took a look at it and asked if I could leave it for a day or two and they would call me when done. Honestly, if you have and broken jewelry or missing a link, or Anythiing....Please bring it by Pacific Ocean Jewelers and let them take a look at it...They will let you know right there what if anything can be done to repair your precious jewels. I will always return here, should anything happen to my precious jewels. Mahalo to the Crew

I went in to have my ear re-pierced my right ear because it is blocked or closed. (I had it done…read morebefore but I stopped wearing earrings for years.) I told the guy if he can help me? He said, he can. I asked how much? Said, "$40". He showed me titanium earrings. He went in the back of the shop and brought his ear tool piercing kit. At first, it hurt he did both ears but it was quick. He told me to wear initial earrings for 2 weeks and try to move them around. I can't wait to wear my "Christmas gift earrings" soon! And I am glad I had it done and the guy was helpful. If you need assistance with "ear piercing" this is the place. Located inside Kahala Mall across from "Pretzel shop".

Sasaki Jewelers

(15 reviews)

•$$$$

I recently received the most beautiful engagement ring from my wonderful fiancé! I have to admit…read morethat I wasn't much help when he started looking for a ring for me. The truth is, I didn't really have any particular kind of ring in mind. All I knew was that I liked simple and a princess cut. With not much to go off of, my fiancé went straight to Hans to find the ring. My fiancé's family has been shopping here for years (for great reason). He told me that the process was very enjoyable and both Hans and Aja are very accommodating, knowledgeable, and friendly! Hans gladly helped my fiancé pick out the diamond while explaining to him the different quality categories and what to look for when choosing a diamond. There was a huge catalog selection for him to choose from and Hans is able to find any kind of piece of jewelry you are looking for! With all that being relayed to me as I was not at all involved in the selection/decision making process, I must admit that the ring he picked out from Sasaki Jewelers is beyond perfect! It was the simple, elegant, and beautiful ring I never knew I wanted! The platinum band, smaller diamonds, and main diamond quality is out of this world flawless! It's been two weeks and I still stare at it all day. I get compliments every single day on it! There's even free lifetime cleanings which in itself is so selfless! Thank you so much Hans and Aja for helping my fiancé out and for the perfect engagement ring!

Thank you again Aja for another beautiful piece! They have great quality and i say wholesale…read moreprices. Sasaki jewelers is way better than any mainstream chain!

Victor's Fine Jewelry

(20 reviews)

I'm very pleased with the work I had completed here. They very quickly imported a sapphire for me…read morethat was exactly the cornflower color I was looking for to replace the center diamond in my antique ring. The original diamond was then used to make a beautiful simple pendant on a custom chain. The work was completed much faster than expected (even faster than it was promised to me) and the quality was excellent. I wouldn't have turned over this very treasured ring to just anyone and I'm very happy I trusted Victor's to do this custom work. I will absolutely return here in the future for any custom jewelry work I need done.

Had my engagement ring resized, polished and cleaned since my hubby bought me a wedding band after…read more14 years of marriage. Decided to go to Victor's. They did not disappoint. My ring was dirty and the band was scratched and when I picked it up two days later, it looked brand new.

KD Jewelry

(8 reviews)

Just dropped by this morning hoping to find someone to restring a tahitian pearl necklace and…read morebracelet set. They were so kind and quick to help with an amazing price point as well. Dropped them off this morning and she said it's even possible she could have a turn around time of this evening - SO GRATEFUL SO HAPPY

For the *highest* quality of diamonds, sapphires, emeralds and jewelry, KD JEWELERS is *the* place!…read moreKen, the owner, is an incredible jeweler who is passionate and knowledgeable. He takes pride in each piece displayed and will never make you feel pressured. Though he already offers spectacular prices, he is willing to work with his customers. Personally, after working in jewelry for some years, Mr. Ken has -hands down- the best jewel selection on the island. Diamonds are all VVS and up, sapphires in rare colors from red to green to purple that you usually only see in Tiffany catalogues, emeralds in color and clarity you only see at Harry Winston... This place has got what you are looking for if it is a gift for a special someone or a treat for yourself. From purple sapphires, gold Chinese necklaces, gold chains to diamond cross pendants and repairing my jewelry- KD Jewelers is my trusted one-stop shop for all my jewelry needs. As this is a family owned and operated business, it would be a good idea to call prior to your visit to make sure they'll be open during their listed hours. You can find them in the Topa tower across from Aloha Tower Marketplace and they validate your parking!

Solitaire Jewelers

4.8

(44 reviews)

Honest honest HONEST appraisal. Brought in a beautiful 18k gold bracelet. We looked up the gold…read moreprice for that day and was given exactly $125 less. I was so surprised and pleased. $125 for his time. Well worth it!

BEWARE!!!! fun Was referred to Marco of Solitaire jewelers to buy silver. I took my silver bars…read morethere and met with him. He gave me not market value but way below. He stated $14,300. I said let's move ahead. He then came back with $600 less. I told him you told me 14.,300. Bait and switch at its best. I definitely won't be back and I will tell everybody I know that wants to sell not to go there. Very disappointed with the price he gave and then the antic he did at the end

14 Karat Club

4.3

(13 reviews)

Arch at 14 Karat Club in Honolulu crafted a stunning diamond masterpiece for me…read more His expertise and attention to detail are truly exceptional, if you're looking for a reputable, skilled and personal jeweler who can bring your vision to life , Arch is your go - to!

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Luna Jewels

4.8

(40 reviews)

Andre helped me customize my engagement ring and wedding band. He got me the most brilliant…read morediamonds available and helped me decide the best pave wedding band to match with the marquise diamond. Would highly recommend Luna Jewelz to anyone wanting high end, customizable, legacy jewelry.

We visit Hawaii and we were locals but these are great people and they have very best items and…read moregreat designs.

Robert Palma Designs

(52 reviews)

This is the place to come if you want custom jewelry and great service. They can make pretty much…read moreanything you want. I enjoyed the shopping experience with the view of Waikīkī from the 30-something floor. Easy validated parking on the ground floor. Hubby had 3 necklace pendants customized with a gold clip so he can interchange them on his gold chain and puka shell necklace. They were even able to fix a broken puka shell necklace and reinforced it to be stronger. He also got an opal wedding band which is really gorgeous (I'm slightly jealous lol). We were also going to buy a new engagement ring for me but it didn't work out bc we had a miscommunication over the pricing we worked out with 1 employee who was out of office on extended leave and didn't have the price written down. Robert was super nice and understanding about it and if we had purchased the ring I had in mind, I'm sure it would have been gorgeous.

Guess what, friends? I've stumbled upon a Honolulu gem - Robert Palma Designs. Not only did I score…read moresome gorgeous diamond earrings from their giveaway (yep, I'm still over the moon! ), but their exceptional service lineup has truly won me over. As Hawaii's premier full-service jeweler with an in-house workshop, Robert Palma Designs is where creativity meets craftsmanship. They're not just about selling jewelry; they're about creating it. With a dream team led by expert designer and certified GIA gemologist Robert Palma, they transform ideas into tangible treasures. Each piece is crafted with care, telling its own story and ensuring that it carries a personal touch that's as unique as its wearer. Here's what makes them a cut above the rest: Custom Design Experts: Whether you're dreaming of a one-of-a-kind engagement ring or a personalized necklace, they've got the skills to make it happen. Certified GIA Gemologist: Quality diamonds without the luxury brand markup? Yes, please! Gold Buying: Got some old bling? They'll take it off your hands and give it new life. Jewelry & Watch Repair: Expertise that ensures your cherished pieces are always in perfect condition. Flexible Financing & Diamond Guarantee: Making your dream piece a reality is easier than you think. Their dedication to quality and service shines as bright as their diamonds, with a perfect 5-star rating from customers who rave about their selection, care, and value. So, if you're in Honolulu and looking for that special piece or just want to treat yourself, swing by Robert Palma Designs. Tell them I sent you! BTW - Finally, after years of putting it off, I've just collected some of my jewelry that's been waiting for repair, and I'm genuinely excited to see them renewed by Robert Palma Designs. #productiveday #robertpalmadesigns #diamondsareforever #diamondearrings #jewelrydesigner #engagementring #customjewelry #diamonds #jewelry #hawaiidiamonds #hawaiijewelry #hawaiijewelrydesigner #weddingrings #beautyninjanurse #kimmatsu #hawaiiluxury #weddingring #jewelryrepair #hawaiijewelryrepair #honoluluhawaii #giagemologist

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(9 reviews)

One of the best jewelry stores around! They treat you with respect and really care about you and…read moretry work with you. I feel like family walking in so I wouldn't really waste my time looking anywhere else. Super happy with the amazing service.

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