Very nice, caring doctor who is very dedicated to finding the solution to your medical problems. She listens and is very thorough. highly recommended! read more

I came to Dr. Merla after a positive cologaurd test. She was very reassuring that it tested for so much it was probably nothing serious and listened to all my concerns and gave practical solutions. I only saw her once but required a follow up in two years. I was able to get an appointment in a month and scheduled for a colonoscopy in a week. My only concern was that I saw so little of her but her staff was vary helpful and it's good I don't become overly dependant on my Dr which is easy with her being so young, beautiful and over 25 years of experience probably making her in high demand. read more

I originally had an appointment for April; they gave me the appointment 3 months in advance. Then they called me and said the doctor can't be there due to a personal matter, so they switched my appointment to March. They said they visit will take 1-1.5 hours. Then they called again and canceled the appointment for the same reason (the doctor has something coming up) and picked another day for me. Then they said your appointment is going to be a telephone consultation, not a full visit. Then they said since this is going to be a telephone call, the doctor will call you between 1 and 6pm, as if they are a cable company. So, I told them I don't want this at all. If you show up a minute late, they will charge you, but when they play these games, they expect you to play along. I've never seen a doctor's office so unprofessional and so rude. I do not recommend dealing with this terrible doctor who thinks her time is more valuable than her patients'. read more

If I could give them zero stars, I absolutely would so I was referred to Dr. Merla by my OB/GYN while pregnant. I was so excited because I heard such great things about her so fast forward my baby is born. I finally have an appointment to go see her I let her know every single symptom I had written everything down Alms the years that started ups everything my food journal pictures of my urine and my feces she wanted nothing to do with it. She talked over me, and I figured she would do an endoscopy and colonoscopy. She decided to only do the sigmoid colonoscopy upon the day of the procedure, I had asked her after sedated. Why are we not doing an endoscopy as well? I'm already going to be sedated. Why not do it and she said she didn't believe that I needed it and I had diarrhea. I couldn't keep anything down and she never got back to me with my results. I waited on my Link for my over the phone with her and I was 2 1/2 minutes late and I have three children ones a baby and my husband works literally seven days a week so she didn't even wait. Five minutes for me to get onto the phone I got on the phone call three minutes late approximately it's probably less than that. I called the office to reschedule. No one ever called me back. I had an online patient portal with Dr. Emma, and she began to tell me that she did not feel, I have any gastrointestinal issues. Upon reading her findings, I see in bold letters. Patient has a high probability of gastrointestinal disease. I asked her about that, and she literally couldn't even tell me who I was or what procedure she had done. She began to tell me that the Doctor Who I did my first colonoscopy and endoscopy in 2019 my I remind you I never saw this doctor. I saw Dr. Reddy and San Bernardino. I don't know what patient she thought she was talking to anyways from that day on, I have been in and out of the hospital with 103.5 fever Vomiting still no symptoms changed. I've been dealing with it since 2019. I let her know that she didn't want anything to do with anything. I had to say she didn't ask my family history. She didn't ask about medication she didn't ask about hospital visits I came fully prepared with everything every document every hospital visit everything I ended up at a doctor appointment for my baby and they had to call 911 because they believe I was having a Crohn's flareup or something with my gallbladder admitted to San Antonio hospital with a high fever and my pancreas enzymes were very elevated, etc.. I let her know and she totally disregarded. It acted like she did nothing wrong. I told her I told you every single symptom I let you know exactly what's going on with me. I took time out of my day with a baby. My dad had to go to her office and sit there and wait for her to act like I am lying or this or that she didn't believe anything. I said I was just another number to her. I would never recommend this place to anybody now she blocked me from being a patient, but it's OK because I'm gonna be looking into malpractice lawsuit, I would never recommend anybody. She's unethical and unprofessional. I tried to reach out multiple times and took screenshots of our whole conversations and all this pathetic doctor had to say was that she believes my stomach issues bloody diarrhea, vomiting, nausea throwing up in my sleep everything my body aches my joint pain she didn't even realize that I have a genetic predisposition to Crohn's disease and ulcerative colitis, as well as gallbladder issues, which I understand she doesn't specialize in gallbladder or pancreas, but if she would've didn't endoscopy, she would've seen inflammation in my upper G.I. She tried to tell me that I needed to seek a psychiatrist for medication. Does she know I've been in therapy for almost a decade with the same Therepist. She knows my husband and my three boys and I am medicated for my anxiety and my ADHD. I let her know that and she was 100% unprofessional this doctor, lacks empathy, sympathy, and, the general concept of being a human do not go to her. read more

I went in for what I thought was a routine colonoscopy but was billed for surgery and now I have a bill at almost $1000. See picture below, this is common practice for this Doctor. read more

Nischita Merla, MD - Do not get a colonoscopy from this doctor. You will be bill for surgery. - Gastroenterologist Near Me - Upland, California

I would absolutely not recommend this doctor to anyone. I try not to leave negative Yelp reviews, but when your health is on the line I feel it's imperative to share so others might know. The first time trying to get seen was a disaster. Medical form mishaps and last minute cancelling, but I'm a reasonable person and let it go- stuff happens, right? When I finally got to see her I had just come from the emergency room so my father accompanied me to my appointment. Dr. Merla was rude, condescending and rushed. After the appointment my Dad commented to me, "they can't teach bedside manners in medical school". The final straw was yesterday. My GERD is completely uncontrolled to the point where I have been aspirating acid at night and having trouble breathing. After two urgent care trips I called to be seen by Dr Merla. Six weeks out! That was the soonest available. I take the appointment, and call every Monday in hopes there's been a cancellation, but no such luck. The receptionist keeps telling me I'll have to wait for my appointment on Sept 13th. Mind you she tells me this every time I call, for six weeks. Finally, sept 13 comes (yesterday). I show up, I HAVE NO APPOINTMENT. The staff says there has been a mistake and they are already overbooked and I won't be able to be seen for 3 more weeks. I'm at a loss for words. I even reminded her that I've spoken to her every single Monday for the past six weeks and that my appointment was Sept 13th. The receptionist mumbled something about remembering me. I explain that I'm having trouble breathing and need to be seen because I can't keep going to the ER and now I will have waited a total of 9 weeks after they cancelled two appointments. The receptionist just says , "sorry. Nothing I can do." Now I realize this error wasn't Dr Merla's fault, but I already had an awful experience with her and now I can't even get an appointment to have another?!? No thanks. I called my primary and had her send me another referral to a different GI immediately. When I looked him up he was highly reviewed and positively recommend, and guess what? I have my first appointment in 4 days! Some people just go on Yelp to complain. If you look at my reviews , you will see I rarely leave a negative review about anyone or anything. But bad is bad. Trust these reviews. Do not go to this doctor! read more

I have been seeing Dr. Merla for colonoscopies over the years. She is thorough and detailed minded. She explains everything for the procedure and at the follow-up. For the colonoscopies, her hospital team is fast and painless in getting you all set up for the test, and are as detailed as Dr. Merla. When it came time for the results, she gave me her complete analysis of my colon and answered my questions thoroughly. I have a family history of colon issues and am at high risk, I love this doctor and will continue going to her forever. Her physician's assistant is also very good. Often I go through her PA rather than take up Dr. Merla's time for simpler questions or to get info to Dr. Merla. Dr. Merla, is one of the best in her field and will always be in high demand. If you want excellence you need to make allowances for her not having a lot of time to hand-hold and chat. read more

I am at a complete loss for words at how rude, disrespectful and awful Dr Merla and her office staff (Diane, specifically) have been. Working within the medical industry myself, I've never encountered customer service this horrible. Whatever you do, don't get involved with this practice. Find somebody else. I'm clearly not the only person feeling this way. Just wish I myself had seen these reviews before... read more

Dr. Naschita Merla is empathetic and listens to her patients. The PA is wonderful as well. Unfortunately my suck-y insurance will not allow me to continue my relationship with this specialist. I will miss her. The staff could use some training in customer service, but once they got to know me a bit, their attitudes shifted to more helpful. read more

Great Doctor and staff :) she was very caring and thorough in explaning my condition.