I had to move to the midwest against my will (for school), and decided to check this place out after coming down with a cold overnight and craving some hot soup somewhere. i got the chicken noodle soup with a side of mac n cheese and a drink for $10 and some change. let me be the first to tell you (if you didn't know like me) that this is the absolute most TERRIBLE fast food in existence. the noodles were huge and couldn't even fit on the spoon and they were cooked for less time than al dente (including the mac n cheese noodles). the soup was boring, the chicken was rubbery and hard, there was a total of 1/16 of a carrot in there and was overall disgusting. the mac n cheese had potential if it wasn't for the rock hard noodles and absurd price. i should've known better when i saw a menu item about "korean steak" (!!!? you mean ... bulgolgi...?) at a noodle place. panera is literally across the street, save your money and tastes buds and go there instead. i will never be back. read more

Noodles and Company - Chicken Noodle Soup - Salad Near Me - Gurnee, Illinois

Delicious food. Great pasta! I ordered it delivered. Good packaging for delivery. Pasta was filling. Great portions. Pesto in the cavatappi was very tasty. Side of Mac and cheese was good too! Would recommend to anyone seeking good pasta for a decent price. read more

Noodles and Company - Side of Creamy Cheddar Mac & Cheese Basil Pesto Cavatappi delivered. - Salad Near Me - Gurnee, Illinois

Food and service was great for being a fast food pasta place. The staff was great and establishment was clean

The food was a bit pricey for the portion size, but tasted good. The amount of protein was a little disappointing as well. Service was very courteous and our food came out quickly. The restaurant was clean and inviting. We tried the chicken parm, the spicy beef noodles, chicken noodle soup, and pad Thai and all were delicious. read more

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Wow is the chicken SALTY!!!! Yuck tat tells me the chicken is not good quality and salt is used to tenderize it....yuck. Some of the chicken was a texture I have never experienced before, like steak grizzle but it was chicken supposedly read more

I don't know what happened to this Gurnee location, but it's really gone down hill. I ordered online & went to pick up at the correct time. I had to wait 35 minutes to get my food. The food was room temperature at best. The buttered noodles didn't have butter. They were clumped together & dry. While I was sitting there waiting, I saw an employee tell one of the cooks that a meal had an ingredient that wasn't supposed to be there. I watched the cook dump the order into a pan, pick out the ingredient, & then put it in a container to give back to the other employee. What if that was an allergy? They've definitely lost my business. read more

I have always always been a fan of Noodles. Quite frankly, I am still bitter we don't have any in the South currently, I think they'd be a hit! The menu has changed quite a bit over the years since I've been going, but for the better I would say. The menu includes some more fun and unique dishes and the items are easily customizable. You order at the counter, take your number, and wait for your food. Super simple. I would say a great stop for someone looking for a casual and quick pasta meal. I am a huge fan of the mac n cheese with parmesan crusted chicken...pretty much been my go to for years. However, this time I will have to say they skimped on the sauce and cheese a little bit. I mean people get the mac n cheese for cheesy saucy goodness so give the people what they want! Overall, very chill experience every time, would love if they expanded to other regions...I don't know...maybe...the south? read more

I'm normally a fan of Noodles, however, this trip was a disappointment. Had the Penne Rosa with Parmesan Crusted Chicken. Ordinarily it has a good balance of veggies, pasta and chicken. Today, there were only 4 spinach leaves and 3 mushroom slices in the whole bowl, and the chicken was overdone. My son had the spaghetti with meatballs and the pasta had very little sauce. When we asked for a little more, we were told there would be an extra charge. Also, the water from the beverage dispenser always came out flavored - like the dispenser hadn't been cleaned. read more

Noodles and Company - Salad Near Me - Gurnee, Illinois

Previous: from 6 months ago--Food is good and fresh. The take out wait is a little longer than some of the other Noodles locations, but I guess it's worth it as the end result is yummy. I'll be back. Friendly workers From today (01/13/19): this place has severely declined. I came in and ordered a truffle Mac, baguette and potstickers to go. It took 2 and a half minutes (I counted) for someone to come to the register. I understand that is a short amount of time but when you have 2 people standing behind the counter (grill area) babbling on with their backs faced to you it's frustrating. The lady who took my order was friendly and all. She actually walked in from the back area. Neither of two turned around until she started talking. Either way. There were stains on the carpets and smudges over the doors and windows. I'd never dine in here. My food was made to order but the tastes seemed a bit off for the truffle Mac. The potstickers seemed okay though. Anyways... I will probably not be back to this location in the future. Other shops are much cleaner and updated. Oh, and that stool in the picture (or lack their of) is not acceptable. And unsafe. What if a kid had walked into it? Not me. read more

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I have enjoyed noodles and company for 10+ years but this location's staff was very rude to us at our most recent visit. I don't think we will go back. Also sad that they keep discontinuing different types of their noodles. read more

I first came to this location and tried noodles and co for the first time about 3 years ago. The food was amazing and the place looked great. I'm not sure what happened over the years but this place looks and smells terrible now. The food's quality has declined completely and I'm really sad about it. I'm not sure if it's new management that changed everything, but I hope this noodles and co will be restored because I love eating here. This was my mac n cheese from a few days ago... utterly disappointed. You can tell whoever made it couldn't care less. read more

Noodles and Company - Salad Near Me - Gurnee, Illinois

I ordered buttered noodles with parmesan crusted chicken, unfortunately, they forgot to add my chicken when I did mobile order pick up. The staff was able to correct it when I called, they were super kind. read more

Food and drink was fine but the staff needs work with customer service. We were rushed and the cashier was rude. Going through the motions and slamming cups down to us. His name was "Brian is Awesome".... Brian wasn't so awesome today. read more

Noodles and Company - Raspberry lemonade on the patio! - Salad Near Me - Gurnee, Illinois

Our first time and a very pleasant expierience. The staff were very friendly and the resturant very clean. We ordered Alfredo Montemore and Chicken Parmesan to go. The prices were quite reasonable and the wait for our order was very short. Both entrees had fresh and quality engredients. Delicious! Yes, we will be back. Thank You! read more

This place is terrible staff are very rude closes early every single night due to short staffed when there's six people working. If I could give it negative stars I would read more

Ok so it's fast food noodles. But man they did a great job. Had the cauliflower rigatoni Rosa and Mexican street corn salad. The pasta was awesome and being on a Lego diet it was amazingly delicious. The salad had chicken which was ok it was cold and wished they had heated it up but minor issue. read more

Have given this location chance after chance, but no more. Restaurant upkeep has declined, as has service. Also, on more than one occasion recently, they have run out, or didn't have, buttered NOODLES. Last I checked, "Noodles" is in the name of the RESTAURANT. I will never again eat at the Gurnee location and I would advise anyone considering stopping there to think twice. If I could give a negative star rating, I would. read more

My kid has Celiac Disease. We ordered Gluten free pad Thai noodles, like we have in the past. This time they either cross contaminated or added wheat noodles to the dinner. This made my kid sick for several hours. Never going there again. read more

So, I used to hate coming to N & C as we ate pasta already within a week and coming here to eat pasta again did not suit well to my already existing obese lifestyle. This recently changed and I really do not mind when my kids mention NC. The reason for this change is cause they have introduced "Zoodles" which is Zucchini noodles. At this visit I had the Japanese Pan Noodles but replaced the noodles with zoodles. It was awesome. Kids loves their Mac and cheese. And we always get their cheesy bread. Cant go wrong with their cheesy garlic bread. This location has some wonderful helpful staff. Overall my attitude has changed about coming here more often read more

i usually love noodles and company. however this was just unacceptable. I Paid 12 frickin dollars for a Wisconsin mac and cheese with the chicken. the mac and cheese was literally dried noodles with not one shred of cheese. they were cold and barely cooked. the chicken was 5 DOLLARS. a few pieces of my chicken when i bit into them, it was ice cold. the bowl was half empty when i got it soooo why did i pay 12$ for a half full bowl??? LIKE WHAT???? i would recommend to not go here. the prices of the products don't match the quantity or quality...: if you find yourself at this restaurant... it's best to steer clear and WALK AWAY. read more

The options are less and the staff at gurnee location wasn't friendly at all. Less vegetarian options

The service here is great and friendly. Everyone had a smile on their face. The food was tasty as well. I do plan on going to this location again when I have my next mac and cheese craving and I don't feel like cooking it myself. My husband enjoyed the Korean BBQ meatballs. It was our first time trying it, and we wished we ordered the larger size. read more

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As an annoying calorie counter these days, I've come to really appreciate Noodles & Company for its fast and healthier options, and therefore am raising my rating from 3 to 4 stars. I could have a Med salad everyday and not get tired of it, and adequately satisfy my carb cravings at the same time, all for just a couple hundred calories. I love it! It's lettuce/romaine, a small amount of cavatappi pasta, feta, kalamata olives, tomatoes, red onions, cucumbers and a slightly zippy yogurt/feta dressing I could put on ANYTHING. :) Even the smalls are a pretty good size and I don't feel like I'm missing out. I've also cut back on my meat intake, so it's nice to have vegetarian options that taste good, and that I can somewhat sell my hubby on. Having said that...My husband started getting the meatball sub and I found those meatballs to be surprisingly delicious. I still like all the soups, and the peanut sauté pasta is one of my favorite pastas there, and there are several more favorites as well. Their website and menu make it fairly simple now to customize your own meal based on your specific needs. And most importantly, I like the food. :) Make no mistake, however, the sodium WILL kill you. ;) So choose carefully or avoid if you're in a low sodium diet. read more

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I ate here with a few friends before we went to see a play. It was my first time eating at this franchise. Truffle mac & cheese (around $9 after tax for the regular size) - 2 stars. The portion was enough for two people. It came topped with shredded cheese, bread crumbs, etc. The cheese was an eggshell color, so not the radioactive orange of instant mac haha. But the flavor fell flat, a bland cheesiness. I was bored with it after a few bites. When you order for dining-in, you're given a number, seat yourself, and the food arrives at your table. Our food came out after 10 mins or so, which was fine since the place was full. Friendly service, clean facilities. Solid 3 stars. read more

Noodles and Company - Truffle mac & cheese regular size ($8something after tax). Meh taste. - Salad Near Me - Gurnee, Illinois

My daughter wanted Mac and Cheese and although I vowed I wouldn't come back here I fell victim to the daughter's wishes. The front staffed didn't acknowledge us and instead took a phone order without even gesturing she would be with us soon. After she finished the phone order she turned around. What?!? My wife and I just looked and each other in disbelief. We moved down to the "Noodle Pick Up" line and placed our order there. While we waited for our food I took my daughter to the bathroom to wash up. (The shape of the bathroom hasn't changed since my last review...) Upon walking back to the table I couldn't help stopping to take a picture of the booth outside of the aide patio door. Holy cow! I can only imagine the kitchen area after seeing this scene. See picture. read more

Noodles and Company - Side door next to the patio...imagine what the kitchen looks like... - Salad Near Me - Gurnee, Illinois

The manager at this location, Teresa is horrible. She's extremely rude & disrespectful to the employees. She never seems to be working she's always yelling at the staff and calling them names like stupid or saying they don't have a brain read more

We had a weird experience here, but I'm willing to give it another shot. It was *freezing* in the restaurant. Literally, it was colder in the restaurant than it was outside. Everyone was wearing jackets or coats as they ate, which we somehow didn't notice until we sat down. We also must have come in right after a rush because all of the unoccupied tables in the dining area were dirty. We're not shy -- we cleaned one off ourself. The Coke Freestyle machine was out of several options. This is my biggest pet peeve with these machines -- they're fun and people love them, but I get the impression they're cumbersome to maintain. When our food was delivered, my order was wrong. I ordered the Asian Chopped Chicken Salad, but there was no chicken. I pointed it out to the food runner who brought our meal to us, who said he would take care of it, but he never came back to the table. I sent a note to the manager via the company's website, and he was kind enough to mail us some coupons for free meals. We'll try it again and I'll re-review. read more

We ordered on-line. Very simple process. Also very thorough. All options or deletions detailed. Everything was prepared as ordered on-line. great system. read more

I'd like to give this place more stars but there were reasons why I could not. Those reasons have nothing to do with the food which was pretty good. The employees were friendly and the prices affordable. read more

Pretty sure They are closed for good Sign is up, it's noon on a Monday but not a single employee and doors are locked. Big line outside of people with to go orders online read more

Came in to eat and my boyfriends food was cold when it came out. he politely went up and the new manager in training Mikey was phenomenal. she was so apologetic and accommodated our needs to the fullest. she brought his food out what seemed 2 minutes later and it was nice and hot. very polite woman and definitely suited to fullfill her manager position!! read more

I ordered zucchini pesto with chicken and I got watery zucchini with grilled chicken. I still ate it because Im pregnant and hungry but was really disappointed. read more

Noodles and Company - Salad Near Me - Gurnee, Illinois

Love our pasta but our bisque soup....what is this? Who would this this is okay to serve? read more

Noodles and Company - Salad Near Me - Gurnee, Illinois

No customer service. Do not go here. Mariano's deli would be a better choice. Do not give this restaurant any of your currency.

Manger kept telling me to get closer to customers.. during Covid... and isn't wearing gloves. Not a covid safe environment read more

Noodles and Company - The man by the green wall. No gloves. - Salad Near Me - Gurnee, Illinois

I Ordered curbside pickup through their website for my lunch break. For some reason when I submitted my order it said an error occurred but I got alerted from my bank I got changed 2x. I called and spoke with Mikey she said just come on in and she would look at the bank statement on my phone. She asked what I ordered and I told her. I got there and showed Mikey my bank statement I was charged 4x by this time. She said the charges should disappear by the end of the day and that she would make my food right away I told her when I was on the phone I was going on my lunch break so I was surprised when I got there my food wasn't already ready. She said they would make my food quickly and I was their first priority. I waited and waited while they delivered food to other customers and finally started my order. I finally got my food and went to the car to quickly eat since I had to head back into work. I opened my food and saw my order was wrong and it had mushrooms in it. I called and spoke with the manager above Mikey and told him the whole situation and I couldn't have them remake the food or go somewhere else since I was out of time on my lunch and I would just have to eat around the mushrooms he apologized and stated he would mail me some free food cards. I ate around the mushrooms and within 5 minutes had a tingling sensation on my lips and they were swollen this lasted 3 hours. I will never be returning to this noodles and company especially when in a rush or on my lunch break and I never received the free food cards in the mail that were promised. read more

Had some issues the first visit, but Jackie gave some good customer and got me back. Second visit was great, didn't take long to get my order, and food was good. Thank you Jackie for going the extra mile. read more

The manager Brian brought out our food fast and was very nice. The food was great and the soup is my favorite thing there. Brian was awesome today. They made it and brought it out before the time stated in the app. Staff are super nice! read more

The food is still delicious, fast, healthy, and a good value, but I'm subtracting a star because lately whenever I come in, the tables aren't bussed. Today the server who delivered my soup dropped it off at the table with her thumb in the bowl. Who does that? read more

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I felt so bad for the people working there that their ownership would and them out to dry. Went there for lunch. Way understaffed. Waited 30 minutes before I finally asked for a refund. You could see someone trying to keep things moving to get ahold of someone to help to no avail. Good job by the people working there. Disappointing leadership/ownership. read more