First time at MD's in a long time. Here are some of my thoughts: -I wasn't sure what to expect, but when I looked at the menu, I was pleasantly surprised. -I ordered the pick two. I chose the "spuds" (twice baked potatoes), and southwest chicken & avocado salad. -The salad was not great--avocado was a bit mushy, the chile lime vinaigrette wasn't the best either. -The spuds were not what I normally think of as twice baked potatoes. The inside was more like mashed potatoes with gravy. I would not order this again. -It's a shame because the service was really good and friendly. Unfortunately, I cannot recommend. read more

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With St Patrick's Day coming up, my boyfriend and I were craving a Rueben. Where better to go than a deli! We got there about 3 pm on Sunday (March 8) and the place was nearly empty. The turnaround from order to table was pretty quick...and we found out why. The one positive thing about their Rueben is that it was LOADED with corned beef...albeit room temperature and even pockets that were cold. The bread was only toasted; the sandwich is typically grilled. There was hardly any sauerkraut and the 1000 Island dressing was weird (tasted like there was some horseradish in it?), This is near Gurnee Mills so there is a dearth of other, better fast food options. Would maybe go again and try a different menu item...but with so many other options, it would be a last option (aka- everyplace else is closed so not likely). Very disappointing. read more

What a delightful experience. First time in store - I've only ever had McAlister's Deli at events. The store was huge, tons of seating and a nice large enclosed conference room for private meetings. The staff was friendly and welcoming. I had questions about the menu that they happily answered. I ordered the 6" Italian sub to go and a bag of chips. It was about a 5-6 minute wait for my food to be prepared. The restaurant was quiet, with background music playing. My sub was excellent. Packed with flavor and stacked high with toppings. It felt like a generous portion of meats, toppings, etc. the greens and veggies were fresh and crisp. I don't know why I've waited so long to drop in, definitely will make a return trip soon! read more

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Ask no olives still has olives on my nachos and not much bbq chicken Food is not hot service is ok M no nacho chips small pieces Chip is all fall apart hard to eat read more

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Good quick service. The food is good. The salads and French dip are particularly good and the potatoes! Choose your toppings. Casual, comfortable seating with images of the local area on the walls. Plus the excellent ice tea. read more

This was the best Rueben that I've had in Lake co. Will definitely return. Next time I'll try the Rachel! read more

McAlister's Deli - Rueben sandwich with cucumber and tomato salad and pickle spear. - Salad Near Me - Gurnee, Illinois

Staff was super friendly, very engaging and polite. That being said, the atmosphere is dead. I mean, flat out library quiet dead. For two sandwiches, three drinks and a soup our lunch was over $50. WTF? That's insane. None of us really loved or hated or our food, which is never a good sign. With all the other options for sandwiches I'm honestly this place hasn't closed with their pricing. read more

Was greeted as soon as I walked through the door by a cheerful worker. Answered my questions and had great service.

Service was prompt, professional and friendly. Not a real fan of the quality of the meat. It was processed to a point where it tasted fake. Sizable seating area. I added baked lays to my order which was as expected! read more

McAlister's Deli - Rueben on gluten free bread - Salad Near Me - Gurnee, Illinois

I thought overall food was pretty good. I like the baked potatoes as well as the sandwiches about what I don't like. It shows a sign with a real fork and knife to use while you're eating the food in a picture on the wall and they serve us with plastic forks and knives, I hate that if you're gonna serve people decent food you should be able to eat real fork and knife not plastic. I don't like getting plastic forks and knives and plates to eat on because the forks and knives break while you're trying to cut the food, I think it's ridiculous, I'm a no hurry to go back to McAllister's as long as their policy plastic forks and knives are still in effect. Thank you. read more

Has good food but doesn't understand the concept of a real deli. At a deli you are able to sit and offer food but also purchase meats and cheeses. Would you consider subway a deli? Potbelly's a deli? Jersey Mikes a deli? No. Your local grocery store is more of a deli than this misleading name. Call it a cafe you're not a deli. read more

the food was good, and the deli was big & clean. the wait was practically nonexistent, i got the pick two & loved the sandwiches i chose. overall my sister & i were both very satisfied w our visit to McAlister's Deli. read more

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I've always found this chain to be pretty reliable as a business lunch location and that hasn't changed. My club sandwich was tasty and for two people with beverages to get a flavorful meal in a clean location for $20, I think it's pretty good value for the money. Restaurant was very clean, following all spacing safety protocols. Only ding is that service was inexperienced - it felt like the whole team was new, but they tried hard overall and I was pleased as a customer. Also of interest: As things open back up this location has a really nice bonus room with doors to close it off for anyone wanting to do a lunch n' learn or other corporate event. read more

McAlister's Deli - McCalister Club no tomato and potato salad - all very delicious! - Salad Near Me - Gurnee, Illinois

Love their pecanberry salad and their strawberry lemonade. And their breadbowls soups are to die for!! read more

the portions for the price are unreasonable. I ordered the chicken salad sandwich. There was very little chicken salad and mostly lettuce. Comes on a croissant and the croissant was squished down to nothing. Very disappointing. read more

Best Rueben I've had in a non Jewish deli. Really not a deli, but maybe a deli inspired fast food joint. Good front end workers, though they are hampered by a bit of an odd system. You stand in line to order, you get a number for your table and then runners bring your food out on a tray. It's not very efficient, but it is a little entertaining to see the runners wander around laden with heavy trays looking for the numbers that match their orders. It's a little like being in a high school cafeteria watching the new kids trying to find a safe table to sit at. They have two club sandwiches, one is called a McAlister club sandwich and the other is just a club sandwich. It seemed like some sort of a trick. Why would anyone order the not-McAlister club sandwich at a place called McAlister's? Anyway, I'm not going to find out, next time I'm in this neck of the woods I'm getting another Rueben. Even though I've had Ruebens all over the place, I'm still not sure the sandwich should be capitalized as my spell check seems to insist. I know it was named after the creator, but the story might be apocryphal and we don't capitalize, sandwich, also named after the putative creator. My friend's mother invented the grilled peanut butter and raspberry preserves sandwich which I suppose should be called the Mrs. Helman, which would have to be capitalized but just to be clear that's not on the menu here. Well I've gotten to the point that "this review is looking pretty epic!" so I'll say ciao for now. read more

McAlister's Deli - customers in the restaurant - Salad Near Me - Gurnee, Illinois

The service is always great. This is the place to go for a great salad or a full on sandwich. The worst thing is that they don't have diet Coke. I understand their tea and lemonade are good, but neither my cup of tea. So I always carry out. read more

I was pleasantly surprised, not only with the quantity of the food, but the quality was superb. I did not expect that from a fast food chain restaurant. I would certainly stop by here again. I had a sandwich and soup, and the person with me had chili and a salad. read more

McAlister's is a great place for lunch/dinner if you want some healthier options. It's like a Panera where you go in and order except they give you a number then they bring the food to you after you sit down. I had the sweet chipotle chicken sandwich with a side of fresh fruit. I thought it was delicious, but it didn't have any veggies on it which I was surprised by. It could've used some spinach or onions on it. I did also try the chicken Caesar wrap, it was good but it was basically a salad on a wrap. Tons of lettuce with a few pieces of chicken. I thought everything tasted great though. I will definitely be coming back for more! read more

I am happy to report that this new location has their act together almost immediately. Very pleasant place to go for lunch. Lots of tasty choices on their menu. Tip: Their spuds are HUGE- easily big enough to share. Only negative IMO is once the word gets out how good this place is, their existing parking lot is going to be too small! read more

Ordered the full veggie spud to go. No dine in yet due to our current situation. The line across the street was way too long at Panera and most like myself that did not want to wait that ling decided to cross the street and come here, instead. Happy I have this choice as I was in no mood for 1/2 sandwich, soup, or salad. Glad I tried this and was extremely happy with my full veggie spud. Shares half with my wife. They are generous with the veggies and cheese sauce (on the side). I would order this again and again. read more

The cashier and other worker behind the counter here were very kind and had lots of recommendations of great menu options which was really nice! The food was great so many menu options. I am giving 4 stars because of the lack Covid precautions... If you are worried I do want to warn that during my visit the cooks were either not wearing masks at all or were wearing it improperly (nose out, below chin). read more

Why do the staff think they do not need to follow the mask mandate? the food runner no mask. The cooks have it below their chins. The place was a mess. I ordered and waited 30 minutes for my to go order. They had more staff than most places. Just a basic dry potato place. Soup and salad.... Eh. Very basic. read more

This was my second time here. Both times the wait times were incredibly long. Today I waited over 20min for my food. (Receipt says 12:04 order and I didn't get in my car until almost 12:30) But hey, I'm willing to wait if the food is that good. Unfortunately, it's not. First, they messed up my order, and secondly, it was so salty I could barely eat it. Receipt clearly shows southwest turkey melt which comes with turkey, bacon, pepper jack cheese, tomato, guacamole, and a type of ranch sauce. It's hard to see in the pic but there was no guacamole and no ranch (pretty much the two reasons I ordered it otherwise I could have just gotten a club) and this is after the manager asked what I ordered while waiting. And to second another review...they apparently cannot change anything once it goes in the system to be careful. She marked me dine in without asking and when I said to go she had to go tell the kitchen and wrote a comment on my order instead. Didn't really bug me but seeing as they rush you to order when you're just glancing at the menu be careful to know exactly what you want without edits! read more

McAlister's Deli - Salad Near Me - Gurnee, Illinois

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Stay away from ordering the veggie spud. SIX TIMES in a row, either the spuds were sitting in the warmer for too long, came out cold or in this case, they were cooking it AFTER the rest of my party were served their food and eating. There's nothing worse than sitting there uncomfortably whole others are eating. Hey corporate McAlister... you need to retrain your franchisee on how to better plan his dinner rush and have fresh, hot food. I will never come back here again!!!! Keep your cookies. read more

I like the food and options over Panera but ordering online is a painful and upsetting experience. The orders are wrong, late or simply don't exist which is worse when it's a company order. Today, I called as soon as they opened to confirm my order and ensure it wasn't missed, the man who answered the phone verbally confirmed it and promised me an earlier delivery time. The time came and went and when I called, the same man first said they already delivered it, then said they never received it. All of that after confirming! I have 12 people waiting in a meeting and it is not the first time it has happened. When I asked to speak to the manager, I was hung up on which did not make anything any better. This will be the last time I order from here if I can help it. There are many other businesses happy to take my business and do it right. read more

The key essentials were missing! Ordered a Reuben with Mac and cheese and got it curbside only to drive all way home to discover there's only corned beef and Swiss on bread. I mean, come on. I feel like someone had to deliberately leave out the thousand island and sauerkraut on purpose. The two essential things that make it a REUBEN! Probably won't go back here because I just don't trust them. read more

McAlister's Deli - Sorry excuse for a Reuben sandwich. - Salad Near Me - Gurnee, Illinois

If I could give 0 stars I would. Went in for lunch today, order was completely rang in and made wrong. Called to request a refund as I was too far from the store by the time I had dropped the lunch off for my husband and his co-workers. Saya the manager, proceeded to yell, talk over me, and hung up on my twice. He further stated that I told him to go to hell, to which I absolutely did not say. He also said the customer is not always which right and hung up on me again. He said he needed to talk to the person that rang me in to get her side and I stated I just wanted the refund. He declined and hung up on me again. I went over his head to corporate and put in a formal complaint. Complete lack of professionalism. read more

Used to be a good place for lunch, today the food was terrible and the place was dirty. Unfortunately will not be returning.

The employees are always friendly and go above in the customer service domain. My favorite is their fresh brewed iced tea and tortilla soup. So many options from potatoes, soup, salad and wraps. The rewards program is great it earns me a free drink frequently. read more

This is the 4th or 5th time visiting McAllister Deli in the past few months. I always have the New Yorker and have always enjoyed it...this time not as much. The meat was barely luke warm if not cold and the meats were somewhat bland with not as much flavor as the New Yorkers I've had in the past...but as usual, service is fast and friendly..clean organized restaurant.... read more

Love this McAlister's! Food is always good, quick, and the staff are always friendly!

Love this place. Good food and accommodating staff. Highly recommend for fresh food that's healthy and quick.

I really wanted to like this place- unfortunately, it fell completely apart, as a go to. While the Rueben was stacked with meat- it seemed to be sliced off of a loaf, slightly dry, and with at MOST a teaspoon of dressing, and sauerkraut. The meat clearly wasn't slow cooked, REAL corned beef. It looked and tasted exactly like pre fab meat- no fat, no marbling, no difference in pieces, or texture. Very disappointing. Then- the salad. Ordered a side Caesar, and got a side garden salad, with no dressing. For the prices, it was a big let down. read more

Great and fast service, friendly staff. I love the chicken tortilla soup, my favorite.

Great lunch spot. Good sandwiches and soups. Smaller location but new and clean. Right next to a pokestop as well! The French dip is my favorite read more

We just ate here for the first time. We walked in around 8:45 pm. There was no one in the restaurant, however, there was a teenaged employee mopping the floor. He came to the counter to take our order. My husband and I placed our order and I said I wanted to change my order (we had not paid at this point). The employee told us once it is put into the computer, you can't change your order. What?!?! Fine. He then went to get our drink. Remember he had been mopping the floor. He never washed his hands and touched the cup, ice and drink dispenser. When our food arrived, it was okay. Nothing out of the ordinary. I had potato salad with my sandwich. It tasted like every other potato salad you get from the grocery store. Husband said his sandwich was pretty good. Hubs got a refill on the ice tea. The young employee again went to fill the cup without washing his hands. My husband asked him if he could wash his hands before filling it. The other employee looked at the teenage employee and said, "You need to be washing your hands!" At least it sounds like they are training the employees to wash their hands. Sigh! read more

Great to have a McAllisters here locally. Love going to the locations in Indianapolis when passing thru. Live the sweet tea the chili, and of course the ultimate nachos. read more

McAlister's Deli - Salad Near Me - Gurnee, Illinois

Warning!!! I Went to Mcallister and order soup & a baked potato ask if they were freshly made and was told they were...I know when the food is reheated and microwave the food was horrible, Icalled and complained and was told by the owner that the food was not good is because they were busy!!! If you want good food only go there when they are slow, if they are busy your food will probably not be any good. Remember the owner said that read more

I have found the menu items I like so now that I know what to order, I always have a good experience. And you can't go wrong with a lemonade tea. But I am really writing to talk about the phenomenal service we received. From the moment we walked in, Naomi's infectious positive demeanor was noticed. She was so pleasant and very helpful. I would come back just to see her. She put a smile on the face of everyone in her line. read more