First time I visited, they didn't charge me a thing. They just did a quick diagnostic (it was…read morenothing serious, but important) and I drove away. I made the appointment for repairs later in the week and it was done the same day. Within 2 hours, I think. It was great. Had some supply issues during Covid, but who didn't? They were informative and respectful. And what could anyone do but wait for parts? Just took the truck in again on Friday. Battery, alternator, spark plugs. Didn't get there until noon. They ordered the alternator. It's the following Monday and the truck is done and in the driveway. They're just so dang FAST. Quality work, reasonable prices, fast service. I honestly don't know what I'll do if they ever move or go out of business.

if I could it i'd give it a half star. was referred by Oregon automotive where I purchased my Audi…read moreQ7. Oregon automotive was providing me with 2 new tires. I called autofix to see if they could provide with the same tires (continental cross contact) as my rears. Ali who I spoked to said no problem and he would have it all sorted and schedule me to come in. took 2 weeks to get the process going and then it snowed, so another week went by. I went in and had them replaced. a week later I purchased another pair from my job so that my Audi would have all new tires all around since it's a Quattro (all wheel drive) system. a month went by and I was applying tire shine to my tires when I noticed the tires up front (which are the tires NW autofix swapped) were different from my rears. fronts are now pro contact and my rears are cross contact. I've reached out to and autofix and spoke to Ali, he acknowledged that the supplier only had pro contacts but failed to let me know and went and had Thomas install them knowing they weren't the same tires as the previous tires the Audi had. he said he would contact me back and has yet to call. he is avoiding to make it right and now I am forced to purchased another set out of my picked because he is avoiding to their mistake. if such a simple mistake was made, I can only imagine what other mistakes could occur at this shop. I do not recommend this shop at all.

Well, I have a long, boring story about my car troubles... I'll skip that and just get to the good…read morestuff. After a few issues with another mechanic, and finding out that my Scion xD (that I bought in 2011 at HM) was still under warranty, I called up HM Motorsports to have them take a look. Ron was extremely helpful - and has a dry sense of humor, too. I left the car there overnight to get a new alternator put in, and he called when necessary to keep me updated. The whole warranty process was a breeze. My car is running great now. I think the hardest thing to find is a mechanic you really trust - especially if you're not a "car guy." After my few conversations with Ron, he strikes me as an honest and dependable person - and I'm seriously thinking about going back to HM again if my car needs any major work, even though I live WAY on the other side of town. Thanks, Ron! Really appreciate the great customer service.

Mindy is the sole reason that this place gets 3 stars. I called to make an appointment and got…read moreJohn. I knew my trunk latch was broken. It had been replaced 3-5 years ago and it was the same issue. This time it was stuck. I told him the issue and he said "how do you know that's the problem?" I said it had happened before and it was replaced, same issue. He said "yeah but did YOU figure it out or have it diagnosed?" I said "I KNOW this is the problem." I definitely felt like he was being super condescending at that point. CONTEXT: A few months back I had an issue with my temperature gauge. My mechanic could find NO issues and thought the gauge had malfunctioned. He said to take it to the dealership and make sure that's what's wrong. The car didn't overheat, the gauge just went crazy high. No leaks no issues with the radiator. I took it to H&M since VW had such a backlog and no appointments. John was the one that checked me in THAT day, and came out and said "yeah I can smell that radiator fluid leak, that's the issue." When again, I said "I am pretty sure it's the temperature gauge." RED FLAG on the attitude. PRESENT day: he asked when I want to schedule and I said the day after Labor Day. And he's silent so I say what's available? He said "when do you want to come in?" Again I say Tuesday, and he asked time, we settle on 9:30 and I say we will buy the part. Thanks bye. I was NOT enjoying being treated that way, so I wanted OFF the phone. A few days later, my husband says "have them order the part." So I updated it using their online system, which I got a text to use: see photos. That update never got TO the business. I didn't want to call again and be berated, so I trusted that the online system would work to communicate. I arrived at 9AM for my 9:30 AM.appointment, and decided to check in with Mindy because if I didn't want to have to talk to John again. I asked if they had the part and she said no. I said I had gotten a confirmation email when I sent it in their online system. She said she didn't see anything and would ask John and they would update me as soon as they had a timeframe. I have used mechanics for many years, known MANY personally and part of business is updating the customer and ensuring they don't need the vehicle back same day. That was NOT done. I called at 3pm, thankfully getting Mindy, who said they had started working on it and were trying to open the trunk latch but were having a hard time because it was broken. (well yes, what I told John was accurate...face palm.) She said they would within the hour with an update. (She is VERY pleasant, kind and professional.) About an hour later, John called and said "the latch is broken and we need to order the part. It should be here by Thursday." I said "when can I pick it up and schedule to come back?" He scoffed and said "it's all tore up right now and the trunk is open. It's not going to close." I said "I hadn't planned on being without a car all week..." To which he replied "I don't know what to tell you." Y'all, I was fuming so I just hung up. I called around 12:15 on Thursday since the online system showed my car hadn't even been "inspected" yet. And I got Mindy (thank GOD!) She told me he was putting the trunk back together and it should be ready in about an hour. She offered a Lyft ride to come get me, but I declined because I was in the middle of a workout and she offered again and I said no thank you but. I told her that when I checked the status, I saw HER name listed as the Advisor was relieved because of how John has treated me. When I told her about it, she apologized profusely and said she would speak to him. I went to pickup my car and Mindy explained what they did (replace the trunk latch, and remove loose screws and put it all back together, etc.) I paid the $533.18 (geez SO expensive compared to the place I usually go and get treated WELL,) thanked Mindy and she said I was set to go. I told her I saw my car but it was in a gated yard. She apologized again, and said that she had asked for my car to be pulled around so she will have them do it immediately. I was honestly so relieved just to be leaving I didn't do the ONE thing I should have. Which was check the trunk. Big time FACE PLANT for me. Got to the store, opened the trunk, and I can hear something rolling around inside the panel. GAH!!!! I called back, got Mindy, who apologized and asked if I could come in on Monday at 10AM and promised I would be out quickly. Mindy said the tech was expecting me and it should be between 30 minutes and an hour and showed me to the waiting room. It was a nice quiet and clean area with a quiet and clean restroom. After 25 minutes Mindy came to get me, and said it was a piece of plastic from the old locking mechanism that must have been stuck and loosened with my driving. $533 later & three weeks later it's finally done!

This is a very good professional place to get your car fixed, be it a change in part or buffing any…read morescratches , etc. They are reasonably priced and very kind. Had a part for my Audi fixed within an hour after receiving the part from the company and I am so grateful for being recommended to this place . Great customer service, value for your money and quality of work. 5 stars

What would be worse than not able to find a body shop to support after a collision?…read more We have a mild/medium collision that damaged both fender and bumper near the driver seat. The key problem bugging us is the driver door wouldn't open enough to get in. I am in desperate to look for an autobody to help me look into it so I can drive. Called 7-8 body shop, none of them can even schedule estimate 6-12 weeks out!! How crazy is that huh? Then I found Peter's Quality Autobody, he asked me to bring the car in the same day. He gave me an estimate in a reasonable range. In one week, I have the car fully fixed and run like a charm. Communication with Peter is simple and straight forwards. We are very satisfied with the service. I would highly recommanded if you are in a similar situation like me. Save a lot time and money :) Thank you Peter and your team.

I can't say enough good things about Carriage House Automotive; we came to them years ago, after…read morecatching another local repair shop in SPECTacular lies/overcharging. The guys at Carriage House have been consistently honest, helpful and never, ever trying to up-sell us, they are the real deal; especially Mark. Their prices are ALWAYS fair; we've NEVER felt over-charged or pressured to get extra work done. They recently went out of their way to get major repairs done to our car done quickly, so that I didn't have to miss cancer treatments in Baltimore. Can't recommend these guys enough.

Once again!! I have been getting our vehicles serviced there for a decade!!Great professionalism…read moreand Excellent service!! Highly Recommend!! AAAAAA+++++

This is the place I've been looking for. I've experienced great customer service from Eli and…read moreMalik. Their technician, Joe, provided honest and straightforward diagnosis, and quality repairs on my vehicle. Work has been completed in a professional and timely manner. Prices are reasonable and affordable, especially compared to any dealership! Great communication. They've gone out of their way to provide the best possible customer satisfaction. I've detected no hype; no B.S.. I'm hoping Motor Car Doctors to become my regular Auto Repair service from now on.

Quite angry After I…read moregot home I sat my tires were all scaled/ripped up. So apparently they took my jag for a test drive and decided to abuse it and rip up my tires. Not happy at all. Hubby got super pissed at me when he noticed and I explained it wasn't me and he explained how it happens. And this place was the ones that drove my vehicle after the oil change. Air filter change and brake fluid. So mad!

Eric has been my go-to mechanic for years now, and i've always recommended him to others. I still…read morego to him even though i live in Vancouver now. But unfortunately, this repair experience has convinced me I should never go to him again, and i will be recommending that others stay clear as well. I had a Kia Niro that needed an engine replacement. The Kia dealership gave me a quote, but i decided to ask Eric for a quote as well because i trusted him more to do the job. I paid him $7500 for the job and towed him the car. He asked me to pay in advance because he was having trouble paying his taxes. The job took several months, during which Eric didn't give any updates on the repair and wouldn't respond to any of my communication. When he finally responded after many attempts to get in touch, he told me there was a problem with the battery and only Kia could service it, so we got it towed back to Kia. He also gave excuses for why it took so long to repair, saying he had to close his shop because some of the workers got covid. I came out and used my own AAA service to tow the car to the kia dealership. Kia looked at it and found that there was no problem with the battery, but the problem was the engine was installed incorrectly. I was playing middle man calling the kia dealership, then Eric, back and forth, and eventually gave Eric the dealership's number and he said he would work with them to figure out what was wrong with the car. I heard nothing back from Eric for months. Eventually, Kia called me and said they were impounding my car. I dropped everything and got it towed back to Eric immediately. Still nothing. I went to his shop a few days later with an invoice for him to pay for the tow, which he partially paid with cash. No apology, anything. He just wanted me out of there. He told me it would take a week or so and he wouldn't charge me. Another month went by, i heard nothing from him at all. I showed up at his shop and asked for an update on my car. He said some of his workers were on vacation, and another was in a motorcycle accident. The repair hadn't been started on. He said it would take another 3-4 days. He also offered me a loaner car, which he never delivered on. Over the next weeks i reached out multiple times, only for him to ignore all of my communication. As of today, it appears no repairs have begun. This entire process has so far taken over 6 months. Multiple people have advised me to sue, maybe i still should i guess- but that's not really in my character. There have been no apologies at any point, and it has been near impossible for me to figure out what's even going on without driving almost an hour to his shop, borrowing my wife's car when she's not using it. Eric is a nice guy, and a good mechanic. But over the last six months he has made it abundantly clear that i was his very last priority, and he didn't care at all about the substandard work, numerous delays, or the ordeals i went through as a customer. I feel very disrespected by a man that i trusted and respected for many years.

Heaton Automotive has been where I would go for repairs for years, no problem. Professional and…read morecost effective, I would recommend this business to anyone looking for a no-swindle type auto repair shop. I have never had any problems. Having said that, my last visit will be, well, my last visit. Not only did the mechanic that looked at my van misdiagnose it and seemed more interested in appearing "cool", he wasn't wearing a mask. I am a diabetic and my wife has had pneumonia a couple of times over the years, so we have to be especially careful these days. When I informed Mr. Heaton by text about this, I received no answers at all. After waiting a week, I texted him again. He answered, then when I brought up the mask issue, I was again ignored. I saved the texts. Bottom line: If you are into anti-masking, (-and I assume Trump support), and other reprehensibly dangerous practices, continue to go to Heaton Automotive. There are plenty of Oregonians who agree with this stance, so I'm sure his business will thrive, regardless. In the meantime, I'm going to Clay's Auto. At least they care enough about their customers to take the proper precautions. I have to say, ghosting people on text who are trying to stay healthy is beyond immature. At least stand up for your ridiculous beliefs.

When your wife takes out a curb and pops a tire....you get new kicks!…read more I absolutely love these guys. They have helped me out multiple times. Always hustling and getting the job done right. Highly recommend!

When I needed it really bad they helped me out. They're really good guys. I had a blowout and had…read moreto buy four new tires.

I brought my 2018 Nissan Armada in for an oil change and inspection for a voltage fluctuation…read moreissue. They couldn't diagnose it after I told them all the symptoms. Fortunately I was able to fix myself with a $40 part. When I got home I discovered my oil cap was missing entirely. I had already driven approximately 100 miles without it. When I contacted the shop about it, I was dismissed with an explanation that it was just "vapor release" and probably fine. No apology, no accountability. What made it worse- they replaced my original cap with a cheap MasterPro aftermarket cap without telling me or getting my approval. They knew the cap was an issue and tried to cover it up with a $5 part instead of being upfront with me. They didn't offer to do my oil again to make sure it's safe. Driving 100 miles with an open valve cover exposes the engine to debris contamination and unfiltered air through the crankcase. This is a serious mistake. The dismissive response and the quiet aftermarket substitution without disclosure are what really sealed it for me. I will not be returning. I'd encourage anyone bringing a vehicle here to do a thorough walkaround and check your engine bay before leaving the lot.

Great service at a fair price. They kept us informed during the diagnosis and talked through our…read moreoptions. Great value and honest pricing. We will definitely use Tigard SUV again