I spend a lot on comfortable supportive footwear annually. I am on my feet all day at work, in the…read moregym or chasing my kids in my free time. Who am I kidding. We're not 21 nor do I want to go backwards. I recently found a steal on a new pair of supportive shoes for work here that are a fraction of what I usually pay for at Scheels. They should be delivered within the week so I'll have to pop in for an update since my Yelp friend reported back for a poor online experience. I updated my Arizona Birks and I found the cutest pair of wedge sandals for my Summer dresses. I hadn't been here since I was in high-school looking for JA shoes and I'm glad I opened an email with a promo. I got a deal on all three pairs that I went back online and bought more shoes. I chose to pickup in store since I had to take care of some business at a bank nearby. The overall experience was okay. Both ladies working the counter were just okay. Neither were very welcoming, but not completely rude. I may opt out for an online experience to avoid these unnecessary encounters. The Deals are great. Sign up for their notifications. It saved me 20% off my entire order.

Quality/Quantity - Huge store, with decent selections. I am…read moreshopping to replace my Arizona Birkenstocks and to hopefully find travel woven loafers. Birkenstocks - Fully in stock, but rarely on sale. Next time they are on sale for $99.99, I will buy two pairs. And on their website they do not even carry the Honolulu Birkenstocks... Woven Loafer - Finally found one I liked at Dillards, except for the color. There were NO woven loafers here at all. Okay, I just ordered 4 shoes online and it did NOT go through! Called the toll free # - Customer service (Vern) was good and helped us order. Will update after receiving shoes. Update - Got the shoes and they looked worn... Tried to reorder online, but again, I had issues... So I called customer service and asked for NEW pairs/reordered. Again, good service, but we will see what gets shipped. Update 2 - Now I am up to my 6th pair. Sadly, I had so many issues with the shoes not being new, the shoes were being shipped from so many different places, arriving on different days/times, and one never delivered, even though their website said they were delivered. If you buy different brands of shoes, and from different countries, all sizes are NOT equal... Some run larger, some smaller, etc. This is one of the reasons I am NOT an online customer. Defeats the purpose of "convenience." And I actually feel guilty returning all the wrong shoes. Also, there were so many difficulties with online ordering. Again, calling in service was good. Return service was good. Atmosphere - Good size, clean organized. Memorial Day promotion, other promotions, see pictures or website. Veteran & military discounts, see picture or website. Open 7 days a week from 10 m to 9pm and until 6pm on Sundays. Plenty of mall parking. Service - Self service. Price - $500, reasonable. Birkenstocks have price control, so it almost doesn't matter where you buy them from. Owner Comment - Congrats on your success since 1991 with your 500+ stores. Canada - 150+ locations. 2005 - Company went public. 2018 - Acquired Camuto Group, Vince Camuto® brand; footwear licenses of Jessica Simpson® and Lucky Brand®.

Was in town for the week and found this shop…read more Probably had the biggest selection of Jordan's I've ever seen. A lot of grails, recent releases, and everything in between. The owner also seems super chill and friendly. Honestly though, the prices were insanely high, even for a resale shop. I'm all for spending a few extra bucks supporting small bucks, but this is much more than that. That said, if you're looking for a hard to find grail and money isn't an issue, he might have just have what you're looking for.

Great small business. The service was amazing the environment is welcoming and the clothes were…read moregood quality. I definitely recommend and will be back when I visit Vegas!

Support local…read more Quality/Quantity - You still got me at Birkenstock, lol. Met the owners, so nice. Also, they gave me an additional discount as they realized that I am a regular customer. I just happened to be wearing the pair of shoes I bought on my last visit. They actually had one pair left in my size again! Sold. See picture. If they had more in my size, I would have bought more. Ambiance - Decent size location. Small men's section, especially in comparison to the women's, which is normal for most businesses. Open 6 days a week from 10am to 6pm, closed on Sundays. Plenty of mall parking. Service - Good, inviting, etc. Nice couple. They even laughed at my dumb jokes, lol. Price - $82, still a GREAT deal for this brand! Even though my last visit was $25 less expensive. :) Owner Comment - Congrats on your success since 2005; I am a regular customer. :)

Friendly, knowledgeable, accommodating staff! I will not go anywhere else to buy my Dansko shoes, I…read morehave never been treated better than here. Great selection, clean and stocked store. My first pair of Dansko clogs and they educated me on the break in, how to care for them and what to expect out of them on the occupation they're being used for. Plus, the pair I chose, got a beautiful discount on cost, total win for me!

Can't really review. This is not a physical business yet. Found them on my maps, drove to the…read morespot, and it's a business building with no indication a shoe store is located in it. I called the number online and the guy said the store is online only right now. Was a bit of a waste of time driving here. Hope they get up and running soon

the owner is very nice , this shoe store is coming soon . just what we need in sparks a great shoe…read morestore with a variety shoes ranging from Jordan's to designer !

Never a complaint. Products with discounts on last year's styles and "irregularities" that still…read morelook amazing. Extremely excellent value with products. Staff always available and helpful. It's Patagonia so never a complaint from a consumer

I don't usually write an update so soon, but after today's (3/12/26) amazing event, I just had to!!…read moreI am sure you can tell from my excess photos, we shop here too often... We are very loyal customers. Quality/Quantity - Here for the Wax and Watch event DIG. My first time and what an amazing event. Fundraising for so many nonprofits, see pictures. Also sponsored by Fifty Fifty Brewing Co; I had a few too many beers, too good of a time. I also found out about Fifty's Grand opening at RPM, which we also supported and attended the next day, see other Yelp Review. Non alcoholic drinks were also available. Too lazy to have brought our equipment for the wax. Plus Mt Rose gives us each 4 free waxes that I rarely use up. Raffle - We did NOT win. Atmosphere - Clean and organized location. Love the NV art on the side of the building/in the parking lot. Cool! See pictures. Open 7 days a week from 10am to 7pm and on Sundays from 10am to 6pm. Small parking lot, but because we came in off peak (weird) hours, it is rarely an issue for us. And today we got lucky as the lot was full but a car gave us his space. Service - The team is so welcoming and friendly. This is the #1 reason we are loyal customers. Events available - See website. Again, my first but NOT last time that I will attend an event. We will probably come back Sunday for the Mt Rose Passholder Spring Sale. Price - Expensive, but worth the quality, service, and culture. Owner Comment - Congrats on your success since 1973. And thank you for also giving 1% to not-for-profit workers "to defend the earth." And having programs that raise awareness of environmental and social issues. My favorite program is Worn Wear. You can either sell Patagonia your used clothes or trade them in so they can fix it. I believe that reusing is better than recycling. Furthermore, they give you credit ranging from $15 to $150.

Quality/Quantity - Huge store, with decent selections. I am…read moreshopping to replace my Arizona Birkenstocks and to hopefully find a travel woven loafer. Birkenstocks - Fully in stock, but rarely on sale. Next time they are on sale for $99.99, I will buy two pairs. And on their website they do not even carry the Honolulu Birkenstocks... Woven Loafer - Finally found one I liked at Dillards, except for the color. There were NO woven loafers here at all. Just ordered 4 shoes from DSW, as they sell the same/similar brands for less. Will update if needed. They also have a slightly larger online selection. Atmosphere - Good size, clean organized. Open 7 days a week from 10am to 8pm and until 6pm on Sundays and Mondays. Plenty of mall parking. Service - Self service. Price - Reasonable. Birkenstocks have price control, so it almost doesn't matter where you buy them from. Owner Comment - Congrats on your success since 1960, starting as Neils Factory Shoe Outlet, and to your parent company Caleres Inc.'s success for the last 130 years.

Worst cashier and customer service. I'm not sure of the name of the girl that helped me, but when I…read morewalked in an older women and a younger women were talking and they seemed annoyed like I interrupted their conversation. I ended up buying a pair of shoes in store and shipping another pair to the store, the younger cashier seemed annoyed that I didn't ship it to my house instead. And then when my shoes got delivered, I got an email at 3 pm, I got a call a few minutes after 3 that I was unable to answer because I was at work. In the voicemail I can hear the younger and older ladies talking, and she doesn't realize it went to voicemail, she proceeds to act like I'm the one that's stupid bc Im not talking to her over the phone, maybe because...it's a voicemail! She hangs up and calls back, leaving another rude voicemail.

Great selection of Nike products. Items are well placed and the shop is tidy…read more Was able to find some great deals here. This is a good store to visit if you are in the Reno area.

The staff is SO friendly, kind and helpful. It was quite a busy day too, yet they cleaned up the…read moreboxes customer left behind so quickly. Deep respect for this. Selections was like a normal factory store: hit and miss. I got a few items and was happy with the prices. I love how clean this store is. Also not messy at all, since sometimes some factory stores are quite messy. Plenty of parking and a great outlet mall to walk outdoor. Will come again for its selections too. Not bad.

Best sneaker store in town, prices are always super reasonable and the culture they have started…read moreover there makes you feel like family when you go in. check them out you won't be disappointed!

This store does not even exist dont waist the gas driving down to the location wasted a hour drive…read moreto come to a store that was shut down

Modest selection of clothing (couple of racks) Prices are…read morehigh (t-shirts $25+) Small store Parking for about 8 cars available

they have a lot of stuff and shoes and clothes. i did not see anything that would work for me at…read morethis time but i will go back ! the person . working was very accommodating and answered all my questions! i will go back! small and crowded just perfect! joanne

My husband and I each needed a new pair of walking shoes so we went to Reno Running Company on a…read moreSunday afternoon. Ashton greeted us. After talking with us about our exercise habits and checking our gaits on their walking machines, he told us to sit tight while he got us some walking shoes that he thought might work for us. He brought each of us 3 pairs of shoes to try on to see how they felt. While we were trying on each pair, he explained each of the shoes to us. While he was helping us, the store got busy and he was also helping other customers. Yet, he did it so effortlessly, everyone was well cared for. He helped each us find walking shoes, inserts, and socks based on our specific needs. His customer service skills are awesome. He is friendly, knowledgeable, patient and he listens to his customers needs so he can help them find the right shoes. The store has an abundance of shoes and running gear at competitive prices and the staff is outstanding.

My girlfriend and I visited Reno Running Company today in search of new work shoes for her. We both…read morework in healthcare and need specific shoes for long hours. The sales rep we had, is the reason for this review. Right after he sized my girlfriend's feet, he automatically started pushing the most expensive brand after we told him we wanted a specific brand. He even gave us a shoe in this more expensive brand and told my girlfriend "it's like walking on a 2x4 piece of wood." I've never heard of a sales tactic like that. Next, every box of shoe he brought out, which was more than 10, was dropped or slammed, out of frustration, we weren't sure. My girlfriend asked him nicely to not slam the boxes as it was overwhelming and she was fighting through a migraine, which she told him. His response was, "what's a migraine? I think I've heard of one before," and he was being completely serious. Lastly, as another sales tactic, he tried having us buy a shoe that they didn't have in stock but a "newer model" was coming mid July, but he said it would be at the store in a week from today "for sure." Then when we nicely said no we will wait since the newer model was something she didn't try on yet, he then said "oh well I can put your name down for it as a hold." When I asked him why he didn't start with that instead of trying to sell us a shoe my girlfriend didn't even try on, his response was, "oh I forgot the store lets us do that." I shouldn't leave out the two times he swore saying f*ck infront of us and casually swore when talking about his personal life to us. Surprised at this kind of service, and ultimately he is the reason we will not be spending our money there nor coming back.