Stopped by for breakfast after returning to the OC from LA. I used to live down the street and ate here regularly before 2010, so this was a bit of a nostalgia trip. Ordered the chilaquiles with black beans and eggs. The portion was generous, the eggs were cooked perfectly, and the coffee was exactly what diner coffee should be--served in those classic small mugs that somehow make every refill taste better. As always, the service was friendly and the food arrived quickly. It was a relaxing Saturday morning breakfast and a nice trip down memory lane. I'll be back. read more

NORMS Restaurant - Chilaquiles - Diners Near Me - Santa Ana, California

The food was horrible. Meatloaf was nasty. Looked like dog food. Complained about the food and while talking to the cashier I seen the waitress pop a plate in the microwave. The utensils were all dirty spoon looked so crazy dirty. The floors were dirty like they just wipe the top table down to the floor. This just reminded me stay home and cook. I'll never eat at Norms again. If you hungry go down the street to Yoshinoya read more

What a blast from the past. This Norms was my very first job. I forgot who the manager was before Brian, maybe Steve (gosh I'm getting old). Surprised to see many familiar faces and one of the chefs now was a busser/dish washer when I was working there. Happy to see improvement and higher positions filled from within. Norms has changed alot; for the better. Little tablet kiosks at the tables, revamped menus...they even sell merchandise. Took my friend out to go eat and decided on the Verde Burrito and Mediterranean pasta. Was alot better than expected I'll tell you that. I might have to come more often to explore the new food items. Bert is a such a pleasure to be around. She trained me back in the day along with Rafael when I was doing overnights. Truly, a nostalgic feeling seeing her again. Casual dining at an affordable price. read more

NORMS Restaurant - MEDITERRANEAN PRIMAVERA - Diners Near Me - Santa Ana, California

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The 2nd NORMS that I have been to, and it is just as solid as the 1st. NORMS is the best option when everything else is closed, and a good option nonetheless. Staple American diner serving an extensive menu at great value and big portions. Staff are friendly and the interior is kept pretty clean. read more

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Maria G She is absolutely amazing. Fantastic on top of service . Super fun conversational would definitely come back again and request her for sure. read more

My partner loves mother effingggg norms. I've never been much of a Dennys, ihop or Norms type of guy but if I had to choose between the 3 I'd definitely go with Norms. It just tastes better and is less like, idk shitty? Plus it's a local legendary establishment, I think it's originally from Hollywood / Los Angeles. The best thing here are the pancakes, after revisiting this restaurant 3 Times recently I prefer the breakfast fare over the other items. One question though, why are the claw machines with the stuffed goodies always broken or out of service? What the heck manggggg. Salud! Nice friendly staff here at the Stabba Ana California location btw! read more

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Our server Dulce and the Manager Sunday were very helpful and attentive. We came in with a party of over 20 even though we called earlier and ended up showing up with more people. They were able to seat us all near each other and were able to attend to us in a timely manner. Not only did they accommodate with our large size they were able to split our checks. Even when the food was taking a little bit to come out because we ended up coming in with a group of 30, in an already busy restaurant, they came out with a great attitude and were very accommodating. As a server I truly appreciate the way both Dulce and Sunday handle our situation. They were very nice and very helpful. Sorry for our group but you guys handled it amazing and I was in awe of your service. read more

NORMS Restaurant - Diners Near Me - Santa Ana, California

I open the shop on Halloween night. It was extremely busy and I had to admit they maintained their concentration. They didn't let the stress get to them and they managed to carry themselves through, but I had to try something new on the menu the crisp apple pie and of course you added a scoop of vanilla ice cream and get it warmed up. I swear to God I should've ordered two slices. This is so good. I sat at the counter and enjoyed my cup of coffee. They're going to be a lot of specials to try in November but this location is different than the one I usually go to, but the service is equal to the same and everybody is really friendly... But I'm going to try that ham traditional dinner for 1999 that's coming up next on my dream list. read more

NORMS Restaurant - Diners Near Me - Santa Ana, California

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We had a great experience with our waiter, Enrique. He was attentive, friendly, and provided excellent service throughout our visit. Unfortunately, our positive experience was overshadowed by the manager, Sunday. At the end of our meal, there was a plate on a nearby side table. We politely asked Sunday if she could take it away, but instead she told us to move it ourselves and refused to help. She stated that she would have someone else come pick it up. As a manager, I believe she should lead by example and be willing to assist customers when needed. Her attitude came across as rude and unprofessional, and it was disappointing to see such poor customer service from someone in a leadership position. Enrique deserves recognition for his excellent service, but the manager's behavior left a negative impression on our visit. I will never visit this place again if her boss doesn't make her change her attitude she will continue to make customers unhappy. read more

Luciana was our wonderful server and made our experience even better. She was incredibly attentive, sweet, and patient. She gave us helpful suggestions and made sure we had everything we needed. The food was great, and her excellent service really stood out. Thank you, Luciana, for making our visit so enjoyable! The restaurant itself is very cozy! read more

I ordered a classic breakfast and it was the absolute worst. My scrambled eggs with cheese were more like a hard boiled egg with cheese. And my biscuits and gravy were more like soup it was so watery and the biscuit were mushy. The last thing was my hash browns were not even cooked all the way. So i ended up with a piece of ham and iceed coffee for over $20. What a rip off. So disappointing read more

The food was great for the price and Lucy was so friendly. It was a great place for a cheap bite.

Everything went well -- from the moment we walked in, the hostess/cashier greeted us with a smile (that means a lot), so did our server who was efficient and courteous and the food was fresh and delicious (forgot to take pics). The restaurant was full for a Monday at 11am, and clean. Great portions and unlimited coffee :) read more

Deborah was absolutely amazing. My husband, father in law and I came on a Saturday at 3am. She was the only waitress working and had 5+ tables in two separate sections due to the cook placing people while she was away from the register. Which is wrong of the cook. The cook had no right to do that to Deborah. She has a beautiful smile, didn't show any panic, and personality while being under stress. The music is always good at norms. The food was good as well. This yelp review is really to give Deborah a shout out because she really did amazing. I don't think she should have been along on a Saturday night/morning but she handled her own and was an absolute sweetheart about it. Thank you Deborah for being amazing! read more

Great service from Deborah! Fast and efficient. Food was Great as well. Will definitely be recommending people to come Here and eat. read more

NASTY AF!!! I threw up as soon as I left after taking a ffew bites from my meal that was cold! Find somewhere else to eat come here you will definitely be disappointed while waiting to pay for my meal the waitress who bring my coat One was back-and-forth at the microwave putting people plates in before she took it to their table this place smells and it's absolutely disgusting. I try to go get a meal somewhere else after it still couldn't get the bad taste out of my mouth threw up again. read more

Yummy place to go to; comfort food and affordable prices:) lots of setting area and great customer service read more

NORMS Restaurant - Pancakes, CALIFORNIA OMELETTE, CHILAQUILES VERDES, blue LEMONADE - Diners Near Me - Santa Ana, California

Gina gave the best customer service and food was 10/10. I know will come every Sunday! read more

NORMS Restaurant - CALI-CADO BENNY - Diners Near Me - Santa Ana, California

Isidro gave us great service and was very attentive. He always asked us if we needed anything a few times. He had a great personality. We give him a APLUS. read more

My dad loves coming here. We've been coming here for years now. I love my morning or afternoon lunches with my parents here. We always feel welcomed. Food is great . Our server today, Mireya was great. She's been our server in the past. read more

NORMS Restaurant - Diners Near Me - Santa Ana, California

Honestly this norms is the worst in the state cause why did we first off wait two hours to be seated then waited another 2 just go get our drinks and food and not even all together! Although it was busy at first when we got here it was empty after and they still took long asf!! I would honestly like the mention the waiters that did nothing but wait there and made the old lady do everything for them and they are so mean to and they need to do better! read more

Lucy was very kind and attentive also very Quick and friendly (good service) read more

FIVE STARS ALL DAY!!! Sunday, the service manager at Norms, is an absolute LEGEND. From the second we walked in, the energy was welcoming, positive, and on point. Sunday runs the floor like a pro -- attentive, friendly, and genuinely cares that every guest has an amazing experience. Our service was fast, smooth, and flawless, and you can tell the entire team shines because of their leadership. This wasn't just good service... it was *WOW* service. If you're coming to Norms, you want Sunday running the show. Give this person a raise because this is how hospitality is DONE read more

I wouldn't normally write a review for a diner, a fast food spot, etc. but this is more about the service. This was one of my only options, by the time I got out of work, as my body was begging me please, no more tacos or fast food. So I wasn't expecting much. I chose this over a Denny's or ihop, given it had a selection of chile verde, carnitas, chilaquiles, etc. I wasn't blown away by the food, but I liked having other options. However, I think our server, Alejandro, was spectacular. Super sweet, efficient, and the epitome of what a server should be. He should be at a 5 star steakhouse! He predicted our needs, just covered all the bases, at 4am?! Anyways, I would visit just for him. He made the experience amazing. Literally the best service I've ever had. At 4am at a diner in Santa Ana. Not expected lol thank you!! read more

NORMS Restaurant - Waffles - Diners Near Me - Santa Ana, California

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Had to leave due to music was extremely loud i could not hear who i was with and they could not lower it. Also mens restroom smelled so bad floor was sticky to my shoes and there are holes in the wall. Server was coughing into his hands. read more

Was here on Jan 3 2026 & Deborah was our server & my gosh was she so nice & welcoming, service was great she on it with the drinks & anything else that we needed to make us feel comfortable I love NORMS already but when the service is great always a good experience read more

My family and I frequently dine at Norms. There's been a couple Norms we have visited, this one, tends to be one of the busier ones. Might be because of the area, not sure. Speaking of the area, there tends to be a lot of homeless, just something to keep in mind. The food at Norms is delicious, they have much to choose from, you can manage to stay on a budget with some of their items. The people here are nice, if you respect them, you'll receive respect back: kind of a given. However, please keep in mind, this place can and will get busy most of the time. Might be because their food is great, I'll give them that. But their waiters tend to forget about your table. Not sure if it's just them forgetting, or if they have a system set up. I added some pictures of different occasions we have visited. I recommend the Clubhouse and the Grilled Chicken. My family will also frequently get the SoCal Breakfast. Don't recommend the 3 stacked Pancakes. Will keep visiting and would recommend to others ! read more

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What horrible service !! This Witch named OLIVIA WALKED UP AND SERVED PEOPLE RIGHT NEXT TO ME ON 5 separate occasions! I've never felt so bad for no reason. Keep in mind I do look fresh w new jays chains diamonds whatever. This lady is crazy rude for no reason wow read more

NORMS Restaurant - No help 12mins and counting - Diners Near Me - Santa Ana, California

I ordered the buffalo ranch burger and they gave me what i did not order won't be coming back to norms at all I'm disappointed in this restaurant and they left me to give them a bad review read more

Lanette was awesome tonight I will be back. Beautiful Restaurant good food. LANTTE hi recommend waiter. read more

NORMS Restaurant - Diners Near Me - Santa Ana, California

I truly enjoy coming to this NORM'S because the hostess (Nancy) always welcomes me and my family with such a great smile & friendly attitude as soon as we step in the door. That in itself sets the mood for an enjoyable time. Besides Deborah, I rarely get an attentive server. We have felt forgotten sitting at the table at times, but as soon as I interact with Nancy she truly makes up for the waitress's attitude. The food has been well made and fresh and portions are good too. The only thing I don't like is their coffee because it tastes like cigarette ashes to me , but I can always skip that. Thank you Nancy & Deborah for making NORM'S an enjoyable experience. read more

Rafael was so funny! And very attentive. Would recommend just for him alone. Food was good too just wish the eggs weren't so oily.

Norms is always consistent regarding fantastic tasting food and exceptional service. Thanks to all and Nancy for always making me feel welcomed. Shout out to the Chefs you all make some tasty food. read more

Not really happy with the service right now. My dad and I chose to seat on the counter. Been here for a while now one ask what we want yet. Still waiting let's see how long it will take. I've been going here a lot. Maybe they are just busy? But they are seating people? read more

We spent Saturday at the Bowers Museum, and followed up with and early dinner at Norm's. Norm's has been a family favorite for decades and we enjoyed our meals. Nancy did a wonderful job of attending to us during our visit. read more

Great diner food at a great price. Wish they were closer, but my waist is glad they are not.

Food is great, ambience is neutral but customer service from Nancy is EXCELLENT! Thank you Nancy! We have missed you

Not many options out there working graveyard. Luckily we have Norms and their awesome staff. Food served warm and Deborah kept the coffee hot. read more

I made a online order on the Norms website... I had ordered steak and eggs which the steak had basically no steak or edible meat on it. It was basically fat.. I had fossil ordered my favorite combo half sandwich with a soup and salad and a drink. Soup. Great sandwich was good but the salad. Around.. I ordered a Caesar salad. And for some reason it came with a blue cheese dressing. If I had lived around the area I would have just gone back. Put me my boyfriend. Do not have that opportunity. I was in the Hospital finally allowed to eat, so we had the food delivered and my boyfriend picked it up. We called and complain about the dressing asking them. Of course. What kind of dressing they put on their Caesar salad and they answered Caesar, which is what I expected. They also stated that the following day we can give them a call so they can replace our order for the steak and the salad, which we thought was great.. once my boyfriend called. They put them on hold which was leaving the phone. They're on the table and nothing was getting done. 40 minutes. Waiting and still nothing. We called back and no answer. The worst customer service ever. read more

It was my first time here and I've been hearing great things about it from my fiance, but I did not expect what they'd have. I love this diner layout as it reminds me of the diners from old movies. One of the great things about this place is that it's open 24/7 so if you're getting off work late at night or are hungover then this is a great stop. Normally we order a couple things so we can try more of the menu, but this time my finance advised me not to and I was so confused. Nevertheless I listened to him and realized what he meant. Apparently each entree comes with a salad and a soup of your choice. The portions were insane. The fiancé got clam chowder and I got jambalaya, which I liked both but the clam chowder was so good I ended up constantly stealing from him. The jambalaya was very soupy and light if you're not too hungry. The clam chowder was very creamy and strong on flavor if you're looking to eat heavy. By the time our food came out, I was actually too full to touch. But I didn't come this way to not touch my entree, so I forced myself to take a couple bites. The Alfredo was very creamy and I'm glad that was my choice. It had chicken and mushroom and will make sure you're full. We love Norms read more

NORMS Restaurant - Jambalaya and clam chowder soup - Diners Near Me - Santa Ana, California

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