North American Motors is my go-to mechanic! I live in Oakland but make the drive out to Hayward because the technicians provide such great quality and value. They have repeatedly helped me with serious car repairs (engine leak and routine maintenance, transmission leak diagnosis, etc) with labor at a much more affordable price than other shops. Romeo provides personalized attention and makes sure to explain what the mechanics will do in detail, so that the repair is also a learning experience. Thanks for everything guys! read more

I requested to check my engine gasket why is it leaking. They gave me 2 options to repair or change the engine. I chose to replace the engine with used engine as suggested. After replacing the engine, i kept on going back and forth to the shop because there is check engine all the time i used the car. They continue to asked for payment for the parts that they replaced but still continues to have a check engine Every time i used. I went over 4 times and i spent more than a thousand for the parts that they are replacing. I had enough so i decided to go to my old mechanic and in a simple replacement of the sensor my car runs smoothly without appearing a "check engine" in my dashboard. the owner is nice but he needs to do hands on and check if his people are doing what is supposed to do. read more

I made an appointment to get an electrical issue resolved on my Toyota sienna van. They got me right in found out it was a sensor on the hatchback and took care of it by the next day. Excellent service and a fair price. I would definitely use them again. They want above and beyond to resolve the issue fast! read more

Romeo was so incredibly helpful. We spoke on the phone and he understood what I needed right away he was able to take my car the next day. It was done within a couple hours. He kindly explained the work he did which I found incredibly helpful. He did not make me feel less than for not knowing I should have had this done months ago. The price was perfect for what I could afford to have done. All in all they took care of me and I am going to come to Romeo whenever I need work done on my car in the future. read more

I have been bringing different cars here for many years. I started out with them when they were by the Oakland airport because I lived in Oakland. I still live in Oakland and yet I drive to Hayward because I trust Romeo and his team more than any other mechanic I've ever had. They are extremely reliable, reasonable, upfront, friendly, and make you feel like you are getting good value for your money. They never try to push things on you that you might not need. They are very accommodating in terms of labor costs and always try to get you the cheapest price possible. The other thing is how fast they do the work. Rarely have I had to leave my car longer than a day. I will continue to use Romeo and North American Motors to take care of whatever car I have and I recommend that if anybody needs a really good mechanic, this is the place to go! read more

What really got me was when I suggested the wire damage he said "Oh well that's an electrical problem. That would be another problem we'd have to charge you for." Never mind that he could've solved all problems by just looking into it. It's not a mystery that there is both wires and vacuum tubes controlling the transmission. Even AAMCO knew that. read more

The Team here are great and super friendly. Romeo always go above and beyond. I highly recommend to get serviced here as you will not easily find honest Team of mechanics to work on your car now a days. read more

Great service and Romeo is a great professional guy! I didn't have a ride home and he gave me a ride home!!

I found out about this place from a neighbor.... and while it's not very convenient location for us, it's well worth it! They are 2 for 2 with flying colors with my teen's 2007 honda (new starter, and a body issue.) Not only that.. the service is next level. Romeo communicates like no other. Constant updates, helpful pictures, we are always in the loop so we can expedite decisions. Need integrity and dependability for your auto? Call Romeo. read more

The best and most trustworthy people! They take care of you and your cars! They give you their honest opinions ! Tito Romeo and Tito Bong are my go to mechanics! Therly are super nice too! read more

North American Motors - Change oilsss!! - Auto Repair Near Me - Hayward, California

I run a fleet in Oakland and travel the extra miles to always get a fair and competent repair at North American In Hayward. Recently had the AC on Ford Transit connect blowing cool, not cold. Dealer said $200 diagnostic plus repair. Forget that! Romeo and crew accurately diagnosed and charged system for less than Dealers diagnoses. AC is working great. This is a shop you can trust. more than 5 stars read more

Romeo is absolutely awesome! He goes above and beyond, super nice, and even follows up to check on your vehicle! I have not one complaint about this place. This is my Forever Mechanic Shop! read more

Life savers! The oil pressure lamp came on in my car when I was driving down 98th, and in a panic I turned on to the closest side street, which happened to be right in front of North American Motors. I was trying to check under the hood myself to figure out what was going on when one of the employees saw me and asked if I needed help. He checked my oil dip stick and saw that I had basically no oil in my car, as the last person who changed it wrote the completely wrong mileage for when I would need my next change. He filled the oil and he and the owner only charged me for the cost of the oil. They were extremely kind and helpful, highly recommended! read more

I had a great experience with North American Motors and Romeo. I want in to get a new AC compressor for my 2000 Buick Lasbre and Romeo went out of his way to help me with the price by researching alternative OEM parts to help lower the price. He was great at keeping me in the loop, even messaging me late into the night with updates. The pricing is very competitive and the quality and speed of their work is top notch, no doubt I will return here again. read more

Seriously, couldn't have asked for a better experience! I'm originally from LA and whenever I have car problems my dad takes care of it for me, so to say that I had no idea how to look for a car shop on my own was an understatement. Found NAM through yelp and decided to call in and see if they could help me out. I talked to Romeo and he was completely courteous and helpful from the get go! He was able to fix the problem I had with my window getting stuck and gave me a great price as well, which I appreciated since I'm a full time student on a strict budget. The people at the shop were professional, helpful and trustworthy, great qualities in any business. I'll definitely return for any additional repairs my car might need. Thanks again :) read more

Romeo is the owner and his whole staff are very attentive. I have been dealing with NAM for years. North American Motors is one of the most reputable auto repair shops around. They are honest and won't overcharge you or say that things are wrong with your car when there isn't. They also do smog. Chung is the smog guy. Their price is $40- out the door including everything.....except any needed repairs of course read more

I could not be more impressed by North American Motors! I feel extremely lucky to have found this shop and I will never take my car anywhere else. As someone with a limited income AND a limited knowledge of car mechanics, it is invaluable to have a mechanic that I can trust. Not only did Romeo and his staff spend a great deal of time explaining the exact nature of my car troubles to me- even taking me into the garage to show me the problem- but they also placed NO pressure on me to have the work done until I could afford it. If you want to have quality work done by exceptionally kind & compassionate people for very reasonable prices, go to North American Motors! read more

I brought my car back here on March 1st and had to leave it there over the weekend. They were so helpful and friendly! They have a connection with Hertz car rental and were able to assist with hooking me up with a rental car until my car was fixed and at a discounted price! Woohoo! Because I have foreign car and it really needs to be taken to a specialist that deals with that type of car, North American Motors didn't charge me the full amount, which I truly appreciate (I'm on a serious budget). They're the most honest, polite and courteous auto mechanics I've ever met. I plan on trading in my car soon, and when I do, I will continue to come here for all my automotive needs. read more

First time going to this auto shop. For all you people out there who have a new(ish) car and are hesitant to take it anywhere but the dealer, this is the place to go to. I had a bad experience with my ford dealer so I decided to give NA motors a try. I brought my 2015 edge in for a 60,000 mile scheduled maintenance and I couldn't be happier with the results. Romeo is a very personable guy and come off as a guy who truly cares about the wellbeing of your vehicle. His crew was equipped to handle everything that was required from the Ford scheduled maintenance. And to top it off they fixed my squeaky door without me even asking. I will be going to NA motors from now on for all my scheduled maintenance. read more

Honest. Efficient. Effective. Been coming here for years and noticeably less often since my cars have become more reliable because of the quality work done at this shop. I highly recommend North American! read more

Romeo and his team are great. I have a 2003 Honda Civic LX Coupe (Manual). I was on the verge of buying a new car before I brought my Honda into them, but they've done such a great job that I decided to keep my car until Romeo says it's time. It runs great with more than 248K miles. Their prices are fair, and they'll work with you. The work that was done over the past year: - Replaced clutch - Replaced timing belt and water pump - Replaced brakes - Oil changes Excellent work. Thank you! read more

In this day and age, the saying "You ge what you pay for" holds true. Everyone seems to cut corners...things are cheaper, but don't last as long. If you want something done right, like your car repairs, go to NAM. They're ALWAYS courteous and they take the time to explain (and show you) what repairs were done. Our family has gone to NAM for years and we have always been more than happy with their work, professionalism, as well as their friendliness. My beater car (earyly 90's compact) not only runs, it runs great...all because of NAM. If you want superior service on your car, NAM is the place. read more

only shop I trust with my vehicles started going to North American 8 years ago when I needed to get my truck to pass smog not only did they get it to pass but they got it running better three truck later still take it to have them work on it read more

I would give them 10 stars if I could. Our Volkswagen van broke down as we were leaving the airport and we luckily managed to just roll into the shop. Romeo and his team provided exceptional service that was helpful, professional and efficient. Romeo personally drove my husband to Hertz to rent a car. Even with having to order replacement parts from Volkswagen they were able to complete the repair in less than 2 days. Romeo saved the broken parts to show us exactly what had gone wrong. Their labor costs were extremely reasonable. We felt very fortunate to have stumbled on such an honest and professional mechanic. read more

Very friendly and helpful staff. Explained all the work that needed to be done and took care of my car very fast without an appointment.

Just wanted to say I had a great experience here. I pulled into the garage without notice for a tire requiring a plug. They did the fix on the spot and charged me a nominal fee. read more

New to the area, we read a great review on this business (where it is now, ???) and decided to try it - It was the right decision as this is a great place. Very matter of fact, polite, and understanding of non savvy females, they told me what was needed, what could be left undone and how long, and then did a great job doing it. There was a free rental car while they worked on my car, and they even called a week later to see how things were going. Then, when I had an emergency tire replacement need, they took me right in, and had the tire replaced in under 1/2 hour. They also have an economical "we'll go over your car to see what's needed" option - an excellent option for us females who aren't car savvy. read more

Honest repair shop. They gave me an estimate and came out lower than other shops. Told me I didn't need to change parts that the other shops said needed to be changed. Honesty and courtesy goes a long way. I will be coming back. read more

Great place! The owner is very personable, and extremely helpful when it comes to explaining the issues my car was having. And on top of that, prices are extremely fair. This is the best repair shop I've ever been to, and it is going to be the only shop I bring my car to from now on! read more

At last an auto repair shop I can trust! They got right to the heart of the problem, did excellent work and they didn't try and sell me stuff I didn't need. Lots of repair shops see a woman come in and figure they can soak her good. Not this shop. I appreciated their honesty and integrity. Will definitely go back to them. read more

The shop owner and staff are really courteous and helpful. They took the time to explain the mechanical issues of my van, gave an estimate w/ no pressure in getting the work done. I have taken my van to other places and end up coming back here for fixings. I definitely recommend North American Motors. read more