They towed my car without my consent & are now charging me more & more for "storage" of an unwanted…read morepiece of metal & won't release it to a wrecking yard unless I pay them the hundreds of dollars they say I owe them. Since no one not in the towing/wrecking business could know a towing company can confiscate a car & then charge to "store" it, it amounts to fraud not to have told me at the beginning that I could pay them a small amount & have a wrecking yard pick it up from them.

Want vehicl towed to Creams. telephone doesn't seem to work. Filled out form and attempted to…read moresubmit. Still waiting to download form before download button is active. Not sure what is happening. Stopped by the yard and it is gated with no sign saying Creams. Scratching my head.

After trying to source an ultra-low-mileage 2001 911 Turbo on my own--coordinating PPIs and chasing…read moreemissions details across state lines, only to have the car sell--I switched to a broker. That was the right call. Cartelligent sourced my 2023 911 GTS, and the experience was excellent. David, the founder, knows both the cars and the market. He took the time to understand what I was actually looking for, then challenged my assumptions. That led me to choose a low-mileage CPO car for my first Porsche--a decision I'm glad I was pushed toward. I worked with Christian throughout the purchase and delivery, and he was professional and attentive. The delivery specialist handled the handoff with real care. The entire team was friendly, focused on my needs, communicated clearly, and operated with professionalism end to end. They have the network, expertise, and discipline to navigate the market efficiently--no wasted time, no dead ends. Buying a car, simplified. I plan to purchase a new truck in the fall, and Cartelligent will be my broker again. Highly recommended if you're serious about finding the right vehicle.​​​​​​​​​​​​​​​​

I had a somewhat negative experience working with an advisor at this location, and the experience…read moremade me wary of Cartelligent overall. It seems like it can be good in the right circumstance, but it's worth being a bit careful about it. A friend highly recommended the advisor, saying that they'd saved her a lot of money on her car lease and made the process easy for her. I called and talked for over an hour to the advisor. They were knowledgable and friendly - great customer service. I figured that I may be able to save a little money by looking for a deal myself, but that I wanted to save the time and hassle, so the cost would be worth it. Also, I liked the idea that Cartelligent had access to better deals than I would by purchasing at volume from fleet managers. My plan was to lightly get offer prices myself, compare them to the price Cartelligent got, and then hopefully having validated that they were beating my price sufficiently, I could use them forever and rest assured that it was a worthwhile deal. I reached out to a few dealerships and got opening offers. I was shocked when my Cartelligent advisor came back with an initial price that was worse than three of the five dealerships I'd reached out to, and that was before their $600 fee. When I explained this, they responded a little defensively and asked for proof I had better deals. When I provided it, they came back the next day with an offer $50 a month cheaper than the one they first sent me - a cost difference of $1,800 over the course of the lease! Thank goodness I'd looked on my own and not taken their word for it. The experience shook my faith a bit, so I decided to negotiate with the other dealerships myself and compare. Once I got a bit further into the process, I gave Cartelligent the ability to win my business if they could get to a specific number by dropping their quote a little further. They were unable to do so, so I kept negotiations up elsewhere. Specifically, when I asked if they could get to that number, the whole email they wrote back was "That's awesome. That's a great deal" and that was the last I ever heard from them. With a little bit of work, I ultimately was able to secure a lower price than Cartelligent had before taking their $600 fee into account. Using Cartelligent would have cost me many hundreds of dollars more than negotiating on my own over the course of my lease. At the same time, I was trying to sell my car through them. I did their thorough online process, taking pictures and filling out the form. After it was clear I was going to negotiate a bit and not just take their first price, I stopped hearing about the sale process from the advisor. After the "That's awesome" email, I never heard back from them again, even after asking for updates on the sales process over email. They ultimately never gave me a quote on my car. I think they got mad at me and ghosted me, which I found surprising and unprofessional. It's possible I was able to get an unusually good deal because the EV market is weak right now. The second quote - the one $50 lower - was reasonable, and it did take me a little work to beat it. However, it was clear to me that you should always do your own due diligence and get quotes to check the ones they give you. If you do that, ultimately, you aren't really saving yourself that much work, so I'm not sure the $600 fee is worth it. Edit: David reached out, and we talked about my experience. He sounded as surprised as I was by my experience, and he's looking into it. I was impressed that he would follow up!

Only because of one employee: ARTURO OREGON‼ Chris tries…read morehard they are both new. This business is a nightmare. I commend the employees for gallant efforts.

This is the worst pick and pull I have ever been to. I frequent pick and pulls all over the Bay…read moreArea and I am a toolkit member. I went to the Windsor location today to pull some parts for a BMW 740i I have been working on. When I got in line the cashier checking out a customer was in a heated conversation about over charging for a part. Let me paint a picture for you: The part in question this customer was attempting to purchase is an "A" pillar plastic cover with a small 1" tweater grill that seems to be molded in the part. They were going back and fourth of why he is being charged for the grill. Associate says it's a separate part, and continues to remove the grill from the a-pillar, damaging the entire A pillar in the process. The customer now is angry, since now he can't even purchase the part he came in there to buy. Then the associate tells the customer it's his fault and he should have just paid for it. customer leaves angry and the store associate is yelling profanity's at the customer while he is leaving. I step in and say hey that's not fair, you literally broke it. He turns to me and tells me to mind my business, in another lifetime, this would not have been somehthing I would have let slide. But I digress. Well now its my turn to purchase. I spent about an hour there pulling parts to purchase. I had 2 C Pillar covers, 2 A Pillar covers, 4 interior door handles and 4 rubber door sills. The total came out to over $400 dollars. I was like why are you charging me $31.99 each for 8 interior trim pieces as door panels? These are not door panels, they are small interior covers! The cashier calls his manager on a walkie talkie and the manager confirms that yes, we have to charge as if they were door panels. We went back and fourth and how this was unacceptable. I refused to purchase the items and was LIVID they treat loyal customers this way. Absolutely rude, disrespectful, and purposely ripping people off. I will be writing a formal complaint to BBB and to Radius Recycling (formerly Schnitzer Steel) about their employee and his so called manager, especially about their shady business practices. Basically. This place sucks and they will nickel and dime you for everything, and treat you like a thief as they search your tool bag like you stole something, going in AND out. Skip this place!

Came out same day paid what they offered. I got $800 more than Carmax Pleasanton…read more I recommend this car buy center

They aligned of our TR6 and now she runs very smooth!! No more shaking, better gas mileage and…read moremore power. I have recommended this business to our mechanic who services British cars

Very good quality & value !! Good company . Reliable service . Recommendable . If you have a car…read moreyou are not using & want to sell .

From the owner: Marin cash for cars is offering top-dollar in cash for cars, boats, and RVs. We specialize in…read morehassle-free transactions, providing quick and fair evaluations for your vehicles. Whether you're upgrading, downsizing, or simply looking to sell, our efficient process ensures you receive the best value. Experience a seamless "cash for cars, boats, and RVs" service with us today.

Today was the day I met Lamont Jones and it was an experience, a positive experience. I learned a…read morelot about my purchase details and it became a reality. Which as consumers we need to know. At the end of the day I finally made the purchase I have been waiting for. One that I needed badly and I did not over pay. Working with Lamont was great. If you end up working with him you'll learn a lot about him. He is good at what he does, a true genuine person. 10/10 would work with Lamont at Jimmy Vasser again.

If you are ever in the search for a car, I highly recommend Lamont Jones! He is there to help you…read moreget you the car you want. Nice guy and most of all excellent customer service!