Deon has replaced most of the fans on my off brand mini split units. He's the man. Prompt and determined! Bonus: he's great with pets.

I contacted North Pacific Mechanical to replace a mini split for me last summer. I had never had one of these systems before but my new old house had one upstairs that was not functioning. North Pacific came out and bid the replacement of the unit. They charged me $6k for the work which was higher than others but they seemed legitimate. The mini split they installed is woefully insufficient to cool the space. They have not responded to my repeated requests for a solution. Would not recommend. read more

NPM responded to our request quickly, and Deon drove clear across town to check our furnace in the middle of the infamous 'icepocalypse' of January 2024. He quickly diagnosed the immediate problem -- a frozen exterior vent hose -- and offered up a temporary solution. Knowledgeable, friendly and eager to help. read more

This company has terminated their residential service. I was out of the country for 2 weeks and when I returned I had a voice mail waiting that said they needed to schedule my last service because they were terminating their service. I called that very day and was promised a call back - that did not happen so I called again the next day. Dylan, the company owner told me that he had called several times and send four emails. "I did my due diligence." However, I received only one voicemail and no emails. He said he cannot perform any more residential service and that he would call back and refund any remaining service credit. He owes me $144 for half an annual service contract. His whole attitude was confrontational and essentially blamed me for him not providing service. And during the period when they serviced my house - I had to call them to remind them they owed me a service. If he treats his other customers like this, I wish you luck. UPDATE: They called me back and are issuing a check for the unfinished contract. read more

Found North Pacific Mechanical on Yelp while searching for a company to update my heat and install air conditioning on our home. North Pacific sent out a representative to my home to do a job walk and provide an estimate. We searched for a contractor to help us decide what would be the most efficient way to heat and cool our home and modernize the system. The estimator did not seem familiar with heat pumps or mini-splits and asked us where we wanted the heads to go. Did not offer insight as to why certain areas would be advantageous versus others. Tentatively agreed on a 5 zone mini split system. Would never hear back from the estimator, but got a generic quote for two vent heads and none of the other aspects we discussed. I wish the estimator would have just told me they were not familiar with what I was asking for. We hired another company for the install. read more

North Pacific came to our home through our Home Warranty company to perform a simple pre-season tune-up..the technician said he'd replace the capacitor being afraid the old one wouldn't make through summer BUT to our surprise, this "specialist" wired the new capacitor wrong making our ENTIRE outdoor unit to BURN, yes, it caught fire and all the wires were split and burnt. That pre-season tune-up is now costing us more than $2K to fix. So if you're looking for a company to take care of you, I'm sorry to break the news, look somewhere else. The images speak for themselves. [UPDATE on 07/29/2022] We were contacted by an employee on 07/26/2022, he seemed concerned about what happened to us and he asked if he could stop by our place the next morning. Upon his arrival he was super friendly and genuinely seemed concerned about what have happened to us (our whole AC unit needs to be replaced because it caught fire due to North Pacific Mechanical wiring it wrong during a pre-season tune-up). This employee looked at our AC unit and saw with his own eyes what caused the issue and promised go back and talk to his boss, the OWNER, of the company. Today (07/29/2022) we were contacted by this same person to inform us the OWNER of the company decided to DO NOTHING about it and NOT stand behind the "work" (more like the problem they caused) North Pacific Mechanical has done. So it's crystal clear to me that North Pacific Mechanical DOES NOT care about their customers or losing them. If you had good luck using them in the past, good for you, but if you are looking for a serious company that will stand up and own their mistakes and problems caused by them during their services, PLEASE DO YOURSELF A FAVOR and look somewhere else, they WILL NOT stand behind their work and WILL NOT look after you if they cause a problem, like what happened to us. I'm so glad we're now in good care of another company (services the same areas as they do) that has been in constant contact with me, keeping me in the loop with everything that's been going on with our home warranty company and the process (going smoothly). North Pacific Mechanical, you guys are not welcome anywhere near my house ever again. I'm spreading the word not to hurt your business (I don't make anything out of this) but to help save people from the headache you guys caused us. And a little message to the owner, keep running your business the way you have and I'm looking forward to seeing where this will take you and your company. Keep thinking about your pocket before your customers and you'll go a long way. Folks out there, do yourself a favor and hire PROFESSIONALS that will stand up to the quality of their work and own their mistakes like REAL PROFESSIONALS. read more

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We lost the use of our heating and cooling a few days ago. Deon arrived promptly at the beginning of the service window, displayed strong competence, and quickly repaired our problem. All throughout he kept us totally informed of the issue, the costs, and provided some very helpful maintenance tips. Reasonably priced too. Strongly recommend using PNW Mechanical for all your HVAC needs. read more

I've got nothing but good things to say about the team at North Pacific Mechanical. Nearly a year after installing my new furnace (which has been working beautifully), I received an email from Kristene at NPM saying I was due for my free one year inspection and tune up. This was refreshing, since I did not have to call and ask about it. I scheduled an appointment for a couple days later, and then Irving came by to look at the furnace. He was quick, professional, friendly, and he gave me some good HVAC info. Great guy! All has gone well from the install to the inspection, and I feel like our new furnace will continue to keep us warm for many years to come. I should also mention the pricing was very fair, especially considering the supply/demand situation last year. All in all, the bid for the install was lower than the other companies I received estimates from, yet the furnace is just as high quality if not better. Also, the fella who came to give me the original estimate last year was friendly and professional all the way, as were the installers. Everyone has been great. Highly recommended. read more

Brian C., a technician with North Pacific Mechanical, came out for a diagnostic check during the week. Brian determined the problem with our HVAC almost immediately and fixed it in under one hour. Scheduling an appointment was easy and Brian even made it to our appointment earlier than expected. The quality of service is just one reason I am giving NPM and Brian five stars. The second is for the confidence and trust I now have with this company. Brian did not try to over sell his services or equipment and gave us a fair and trustworthy assessment. I will definitely use this company in the future and recommend them to anyone concerned about finding a trustworthy and reliable service provider. read more

Called to have them service a few things found in a home inspection and they were able to get someone out within a week. The scheduling was done over the phone and their receptionist was knowledgeable enough to decipher what I needed (and didn't need) based on the extremely minimal experience I have working with an electrician. When the technician arrived he was friendly and took time to explain everything, also didn't get annoyed with me asking him a bunch of questions. In about 2 hours he was able to inspect an aging electrical panel, install bushing, update 3 GFCI we outlets, deactivate an outlet posing a safety hazard and installed a dryer outlet. I will probably hire them for HVAC too since the electrical experience was such a breeze. read more

First rate service, highly recommended. Andrew from North Pacific Mechanical came out to service our HVAC system (furnace and A/C). He gave me a call as he was on his way and he arrived on time. He introduced himself and right off the bat I found he was very professional and friendly. I asked if he'd mind if I shadowed him since I was interested in learning more about how our system functioned and what kinds of things I should look out for. He was super accommodating and took the time to describe what he was doing and why, at each step of the process. He pointed out various parts that could go bad. He said that he's been doing HVAC installation and repair for over a decade so he's seen and worked on a lot of different systems. We haven't had our system inspected in 5 years so there was a lot of build up that Andrew meticulously cleaned. He did it all while happily answering questions I had. I would highly recommend North Pacific Mechanical for your HVAC needs. Their costs are competitive and they were readily available (at least this time of the year). Andrew displayed professionalism, helpfulness and friendliness and I'll be sure to use them in the future. read more

NPM notified me before the technicians visit with his picture and estimated arrival time. Deon was very pleasant to work with. His inspection of my furnace was thorough and he explained all of the problems with my furnace. He was courteous, professional, and very kind, taking time for me to understand what was needed. I highly recommend this service. read more

We went for two days during extremely cold winter days without heat. NPM got someone out as soon as they could. Dion Kishpaugh was prompt, courteous, and found the problem right away. The furnace was an obscure brand and over 20 years old. It needed a new igniter switch. Dion wasn't sure he had one in his van, but he did. What a relief. He explained everything, gave us good tips for optimum heating and cooling. This company has excellent customer service and communication and went out of their way to help us as quickly as possible. I'd recommend them to anyone. read more

i made an appointment for AC and furnace tuneup. the tech seemed knowledgeable and was able to service the units fairly quickly. Getting the appointment was a breeze. read more

We were having issues with our furnace and we are projected to get snow this weekend. We called North Pacific. Their prices were competitive and they were able to send someone right away. Deon was very professional and thorough! He walked us through what was going on with our furnace and fixed it quickly. With the winter weather coming we are very happy to have heat! Thank you Deon! read more

The service tech, Dion was straight up with me and I so appreciate it! He explained the problem and available options. Based on the information provided, I could make an informed decision based on what was best for my situation. I appreciate that he answered all my questions in layman's terms. read more

Highly recommend North Pacific Mechanical. I cannot stress this enough! My tenant called about the heater not working. I was dreading calling around to find someone to get out there, especially during this cold season as I'm sure companies are booked. North Pacific Mechanical was the first one I called and surprise! They answered on the third ring! That folks, is a record. The person on the line was very sweet and helpful, and was able to schedule someone out within 2 days. The fact that it was a rental? No big deal! They kept me in the loop at all times and payment was super convenient. After the service, Andrew called me and explained to me in detail what the issue was and how he resolved it. He made sure I understood everything and answered all of my questions. He was extremely professional and polite, he definitely had a lot of knowledge. My overall experience was great! read more

We had issues with our heater and Deon Kishpaugh was the technician sent by the home insurance. We just want to say how this person went beyond on knowledge, skills and explaining on the technical problem of the heater. He was able to find right away what was wrong with it and not only that but he replaced the piece right away. His manners, his professionalism was something you don't see every day. I want to recommend this person in this company, because they not only know how to do their job, but also know how to treat people in a kind way. Once more we had the opportunity to meet more of the very fine people in this beautiful state of Oregon. read more

I needed someone to install my new thermostat. I was worried about what they'd end up costing because I had been told that the wiring to my heater is all messed up and confusing to work on. The guy came out and confirmed that was true, AND FIXED IT at no extra cost! Installed the thermostat that I bought cheap on Amazon and didn't try to up-sell me with any unexpected expenses. THANK YOU read more

This is my second time using them. I have recommended them to our neighbour's as well. Always awesome service. This time, it was Irving who came to fix my ac. Did an awesome job. Very pleasant person as well. Subhra read more

We found North Pacific Mechanical responsive and professional. October 2nd had a seasonal check of furnace. They confirmed a previous inspection that furnace was bad. Riley and Denali replaced furnace and A/C on October 18/19. Great job, very impressed by both. There was a problem on the electrical, but it was quickly resolved. We had a range of proposed solutions and selected upper mid-range products. We are very pleased with both the service and the performance of the heating system. read more

Zach at North Pacific Mechanical was my technician today. He was professional and after checking 100 year-old house wiring and installing a new light fixture, reminded me that I had his services for an hour and proceeded to check off my electrical weirdness list: repairing an old switch, replacing a dead one and revivifying my bathroom fan, and got me a reasonable ballpark quote for some outdoor outlet weatherproof installation down the line. Thanks, Zach! Great work! My daughters were serious about that ice cream offer. ;) read more

North Pacific Mechanical - Zach checked our old house wiring, installed a new fixture, and repaired and replaced some old switches. - Heating & Air Conditioning/HVAC Near Me - Beaverton, Oregon

Irving just completed our AC tuneup. He was professional, knowledgeable, friendly, showed up on time, and listened to my concerns. Thank you Irving and North Pacific Mechanical for such great service! read more

It's hard to find people who will show up, show up on time, and provide great service. Look no further--North Pacific Mechanical will take good care of you! I've used them for electrical work and have had nothing but the best service. They've had amazing follow through and reliability which is so important to me! I have referred them to several friends and neighbors, all of who have also given me nothing but positive feedback. I scheduled with Dale and Brad (who were SO responsive) and Chris was the best electrician I've ever worked with. He's insanely nice and friendly, and is just a good person all around. You really can't go wrong with this team. Whether it's HVAC or electrical, I can't recommend North Pacific Mechanical enough! read more

My AC was running without any cool air coming out. I know what needed to change but did not have the time. John and his training, also name John came the same day to fix it. They were were quick to find the solution and got it done in less than 30 min. Both were friendly and courteous. Highly recommend! read more

Took a few days to get a visit - but it was an early, warm summer. Was given a time window and the tech called early to say he was on the way if we were available. Arrived early (as committed on the call) and began diagnosis. In short order the issue was diagnosed and repair completed. Tech was friendly and helpful with recommendations along the way. read more

After 3 other contractors FAILED to repair our A/C (starting in April), the company gave us an appointment next day after they were assigned by home warranty company. Bryan came out and immediately found the refrigerant leak. Then the crew came out on Oct 1, less than two weeks after Bryan, and repaired our unit. They completed the major repairs in one half day! The first contractor had been out 4 times and simply gave up. So we had no A/C during our record heat period because 3 contractors were clueless, poor communicators, and should not remain in business. read more

Brain was great at diagnosing and repairing my air conditioner. I'm looking forward to replacing my unit with them once air conditioning units become available. read more

I needed someone to install my new thermostat. I was worried about what they'd end up costing because I had been told that the wiring to my heater is all messed up and confusing to work on. The guy came out and confirmed that was true, AND FIXED IT at no extra cost! Installed the thermostat that I bought cheap on Amazon and didn't try to up-sell me with any unexpected expenses. THANK YOU! read more

North Pacific Mechanical took a lot of care in ensuring our new furnace and AC were set up properly. Even staying late to be extra thorough and calling a supervisor to check their work. I really appreciated that. read more

I received a free estimate from NW Pacific Mechanical for replacing our AC and Furnace. They were thorough, responded quickly and did not waste my time at all. I appreciated that they showed up on time, with masks and were knowledgeable and thorough. read more

I could not be more pleased with the level of diligence in service I received from Deon at North Pacific Mechanical. Our AC went out recently and he was able to diagnose the problem swiftly, offering short term temporary solves, per my request, along with long term advisement on more permanent solutions necessary that we knew we needed anyway (our system is 20 yrs old, we knew this was coming). He was able to explain the challenges in terms I could understand and articulately communicated what would be best for our home. The previous owners had remodeled but definitely cut corners here and there; Deon was able to explain what and WHY we were experiencing issues; I learned a ton about how these things work and would 100% recommend Deon and NPM to anyone seeking support and/or education on their HVAC system. read more

After a home inspection during our home sale, we discovered during a concrete job a portion of a gas and AC coolant line were partially buried in concrete. NPM gave us a quick thorough estimate and did exceptional work removing the existing lines and putting in new lines. Their employees were very professional and personable. Their cost was very reasonable. I would definitely recommend them and would use them again. read more

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Our AC had shut off on 6/12/24. I called NPM (North Pacific Mechanical) and they scheduled an a/c repair for 6/20/24. They sent someone that failed to diagnose correctly and fix the problem. He just randomly replaced a part, it did not fix the problem, then he replaced another part and it didn't fix the problem either. Then he said the problem is the thermostat, i said it's a new thermostat (he wanted to sell us an $80 thermostat for $600). Then he called his boss and said it's the main board, which was very expensive (anout $1000). He wanted to order that from the manufacturer and reschedule us after 20 days, so I did not accept (we where in the heat wave). I called another company and they came over promptly and tested and fixed the AC. They tested the refrigerant pressure and it was flat and because of no refrigerant the low pressure switch had shut off the system. He fixed the broken needle and refilled the refrigerant and it fixed the problem in no time. The new technician from other company tested the thermostat and main board and said that there is no problem with them. You do the math. Now North Pacific send me the bill for repair that they failed to make, for the parts that they replaced by mistake (optimistically said). PS: The president of the company called me to apologize and returned my payment, so I give them a 3 star for his care about the costomers. read more

Deon, the tech, came out on a home warranty call on our newly purchased home for an issue relating to our furnace/AC. He quickly diagnosed the issue, gave us several maintenance tips, and recommendation for a duct cleaning service. Don't know how long it will take the home warranty company to authorize a new blower assy., but Deon more than did his part diagnosing the issue. read more

Last winter, we needed an HVAC company and called North Pacific Mechanical to repair our furnace. Their rep was timely and thorough. Today, Deon did NPW's annual AC and furnace inspection. I was impressed with their inspection procedures, Deon's efficiency, and willingness to share insights for improved seasonal operation. I highly recommend North Pacific Mechanical. read more

Dave showed up for an appointment I waited over a week for. The tech texted me that they were there and I responded in under 10 mins but they left. No knock or explanation as to why. I texted back and was told hours later "sorry, just saw this" and that his scheduler would call back. I never got a callback but that doesn't matter because with that work ethic I wouldn't hire Dave again. I don't recommend this company based on my experience. read more

Deon was here on time and could not have been more friendly and informative. He let us know exactly what needed to be done and sought approval before he moved forward. We couldn't be happier! Also, they were here within 24 hours of our call. No one else was able to be here for days. I highly recommend this company!!! read more

Devon from North Pacific Mechanical came today to do my spring tune-up on my air conditioner unit. He was very professional and knowledgeable. Thank you Devon, I learned alot from you. Vicki Varney read more

Irving at North Pacific Mechanical conducted our annual checkup for our HVAC system. He is courteous and professional and very knowledgeable. He made a great I will definitely recommend Irving and North Pacific Mechanical. Irving was on-time and a great communicator let me know of his arrival time. As a Realtor, I will most certainly recommend North Pacific Mechanical to all of my clients. read more