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    North Pointe Motors

    4.8 (45 reviews)
    Closed • Closed

    Services - North Pointe Motors

    Auto brake repair

    Auto engine repair

    North Pointe Motors Photos

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    Recommended Reviews - North Pointe Motors

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    Photo of Gabe C.
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    8 months ago

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    7 months ago

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    2 years ago

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    11 months ago

    Adam keeps my 2017 VW running like its brand new. Appreciate his diligence and good work.

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    10 months ago

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    2 years ago

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    2 years ago

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    Adam K.

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    3 years ago

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    2 years ago

    The mechanics conduct a thorough diagnosis of known and unknown issues and complete repairs timely and efficient manner.

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    3 years ago

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    2 years ago

    These guys are the best. I've worked with them over the last 20 years with mostly BMW vehicles.

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    2 years ago

    Prompt service as a walk in. Excellent as always. Always grateful that North Pointe exists.

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    2 years ago

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    3 years ago

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    5 years ago

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    2 years ago

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    2 years ago

    I don't know what Adam does to my 20-year-old Mercedes when I bring it in but it always drives away like new money!

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    2 years ago

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    4 years ago

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    3 years ago

    I've been using north pointe motor for over 25 years fast service and good quality work

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    6 years ago

    Excellent service. Friendly. Great price. Will certainly use northe point again on any future repairs. Thank you for the great service.

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    5 years ago

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    6 years ago

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    6 years ago

    Good people great service. Fair prices. Great work. Specialize in German auto. Will come back.

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    9 years ago

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    Adam K.

    Thanks for the great review Anas! We appreciate your business!

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    7 years ago

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    Adam K.

    Thanks for the great review Lloyd! We appreciate your business!

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    13 years ago

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    12 years ago

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    13 years ago

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    7 years ago

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    Page 1 of 2

    Ask the Community - North Pointe Motors

    Review Highlights - North Pointe Motors

    “Will certainly use northe point again on any future repairs.”

    Mentioned in 3 reviews

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    Sam's Auto Repair and Body Shop

    Sam's Auto Repair and Body Shop

    (65 reviews)

    I have always been a believer that honest mechanics are few and far between. I moved to Evanston…read morerecently and have been in need of a mechanic because of a loud noise when accelerating and tires were worn down. I spoke to a few shops and went to Sam's because of the discussion we had and how respectful Mo was. I ended up paying a fraction (literally 10%) of what a couple other shops had estimated for me. On top of that, he worked with me to work around my schedule. As long as I live in Evanston (or are nearby), I will be going to Sam's to see Mo and team. (Posted this on Google Reviews as well because how much I appreciate the shop!).

    I took my car to this shop after my airbag was stolen because they were one of the few places open…read moreon a Saturday that claimed they could handle the repair. They had decent reviews online, so I gave them a chance. Unfortunately, this turned into one of the worst repair experiences I've ever had. Right away, Sunny tried convincing me to include unrelated scratches and dents in the insurance claim and suggested I tell insurance they were caused by the vandalism. I refused and only authorized repairs related to the theft. The shop has signs everywhere about $175/day storage fees. When I specifically asked about them at drop-off, I was told no storage fees would apply because my car was being repaired. That turned out to be false. What they don't clearly tell you is that they may start charging storage fees while waiting for parts, even when delays are outside your control. In my case, they knew from day one that airbags were on backorder due to widespread thefts and recalls. Despite that, they later claimed they "had no idea" parts would take so long and suddenly tried billing over $4,000 in storage fees. At no point did they notify me that storage charges had started accumulating. I only found out after they tried billing my insurance company. When insurance refused to pay, the shop told me I would have to pay and "maybe" get reimbursed later. Communication was terrible throughout the process. I constantly had to chase them for updates through ignored texts and repeated phone calls. I dealt mostly with Sunny and AJ, but neither seemed to know the full status of my repairs. The final straw was when they claimed my car needed dealership recalibration after the airbag replacement because dashboard warning lights were on. They insisted this was absolutely necessary and said the dealership quote was around $1,250. They even texted me saying my car had already been dropped off at the dealership. Three days later, after I followed up again, I learned they had never actually taken the car there. Suddenly the quote had "changed" and they were supposedly calling around for better prices. None of this was communicated proactively. At that point, I picked up my car because I no longer trusted them. They tried hard to convince me not to take it, saying the vehicle was unsafe to drive because of the warning lights. They also refused to release the car unless I paid several days of storage fees. Ironically, less than five minutes after leaving the shop, every warning light on my dashboard turned off. I then contacted multiple dealerships myself and physically brought the car to two. Every dealership told me the airbag module did NOT need recalibration. So this shop was attempting to keep my car longer and push insurance to approve a repair that apparently wasn't even necessary. To make matters worse, the detailing work my insurance paid for was sloppy. There was still glass inside the vehicle after pickup, and they tried charging insurance to replace an interior door panel for "water staining" instead of simply cleaning it. I cleaned it myself. Bottom line: avoid this shop if you value transparency, communication, or honesty. My experience involved constant delays, poor communication, and threats of excessive storage fees while they tried to maximize insurance payouts.

    Carrectly Auto Care - Carrectly Auto Detailing Studio, Car Wash, Ceramic Coating, PPF, Mechanical Repair and Auto Body Shop in Ukrainian Village

    Carrectly Auto Care

    (370 reviews)

    River North, Near North Side

    It really couldn't get easier or better. I'm impressed! I know a bit more about the car business…read morehaving been around dealerships and my late husband owning a shop. For me years ago repairs were easy, I just gave him the keys. If we didn't it, he'd send it off to someone and it would get done. We weren't a body shop, nor a detail place, but we knew people. But that was some time ago. Those people are now retired or have passed on. So I'm left to my own resources, asking around and internet research (reviews.) I bought my SUV and there was a slight gap at the bumper after about a month, I did take it back and they just pushed it back. Never looked right. but it was okay. Well now this time I did it backing into a garage there was this wrought iron basket, not mine. My bumper caught it and it pulled away. It looked bad and couldn't be ignored. What's damaged, I don't know, do I need a new bumper because something got damaged behind it, again, no clue. I came across Carrectly, was impressed by the reviews, also was impressed by the pics of Dixon P's bumper repair. So I sent an email requesting a quote for the repair. Oliver replied fast with an accurate quote and information. He also answer all questions I had. I decided to give them a try. So glad I did! How much time is wasted on dropping off your vehicle? With them none, same for pick up. Yuri was so pleasant and helpful, I inquired about getting a detail, specifically the inside. It really needed it. He gave me some info, but said I should speak to Oliver. At first I was going to go mini, but then went full. When I inquired he told me what they do for each, there was no upsell, no pressure. I will say it looks beautiful. I also had them do some touch up where the paint came off. The gave the exterior a very good wash. I'm very pleased with the whole process, and recommend them highly. I'm proud to be seen with my vehicle again, instead of walking away quickly. You know how it is when you ride looks trashed. So glad I made this choice.

    I asked for a quote to install 2 sway bar brackets and a install sway bar then connect end links to…read moresway bar then to frame in the past this would have taken me 2 hours to do, but recent surgery now prevents me. they quoted me 6.5 hours work and a wheel alignment for so unknown reason since the work i was asking them to do has nothing to change rear wheel alignment but charge $245.00 plus $15.47 parts also $55.00 shop fee ! thats over $1400.00 for a 2 hour job

    North Pointe Motors - autorepair - Updated September 2026

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