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    North Pointe Motors

    4.8 (45 reviews)
    Closed 8:00 am - 5:00 pm

    Services - North Pointe Motors

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    20 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Auto fluids and filters maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    North Pointe Motors Photos

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    Recommended Reviews - North Pointe Motors

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    4 months ago

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    5 months ago

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    2 years ago

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    8 months ago

    Adam keeps my 2017 VW running like its brand new. Appreciate his diligence and good work.

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    7 months ago

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    2 years ago

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    2 years ago

    Business owner information

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    Adam K.

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    2 years ago

    The mechanics conduct a thorough diagnosis of known and unknown issues and complete repairs timely and efficient manner.

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    3 years ago

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    2 years ago

    Prompt service as a walk in. Excellent as always. Always grateful that North Pointe exists.

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

    These guys are the best. I've worked with them over the last 20 years with mostly BMW vehicles.

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    3 years ago

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    2 years ago

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    2 years ago

    I don't know what Adam does to my 20-year-old Mercedes when I bring it in but it always drives away like new money!

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    5 years ago

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    2 years ago

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    3 years ago

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    5 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    3 years ago

    I've been using north pointe motor for over 25 years fast service and good quality work

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    5 years ago

    Excellent service. Friendly. Great price. Will certainly use northe point again on any future repairs. Thank you for the great service.

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    5 years ago

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    13 years ago

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    12 years ago

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    5 years ago

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    6 years ago

    Good people great service. Fair prices. Great work. Specialize in German auto. Will come back.

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    9 years ago

    Business owner information

    Photo of Adam K.

    Adam K.

    Thanks for the great review Anas! We appreciate your business!

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    7 years ago

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    Adam K.

    Thanks for the great review Lloyd! We appreciate your business!

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    13 years ago

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    7 years ago

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    12 years ago

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    13 years ago

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    7 years ago

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    Adam K.

    Thanks for the great review!

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    14 years ago

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    12 years ago

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    Page 1 of 2

    Ask the Community - North Pointe Motors

    Review Highlights - North Pointe Motors

    Will certainly use northe point again on any future repairs.

    Mentioned in 3 reviews

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    Sam's Auto Repair and Body Shop

    Sam's Auto Repair and Body Shop

    4.3
    (66 reviews)

    I took my car to this shop after my airbag was stolen because they were one of the few places open…read moreon a Saturday that claimed they could handle the repair. They had decent reviews online, so I gave them a chance. Unfortunately, this turned into one of the worst repair experiences I've ever had. Right away, Sunny tried convincing me to include unrelated scratches and dents in the insurance claim and suggested I tell insurance they were caused by the vandalism. I refused and only authorized repairs related to the theft. The shop has signs everywhere about $175/day storage fees. When I specifically asked about them at drop-off, I was told no storage fees would apply because my car was being repaired. That turned out to be false. What they don't clearly tell you is that they may start charging storage fees while waiting for parts, even when delays are outside your control. In my case, they knew from day one that airbags were on backorder due to widespread thefts and recalls. Despite that, they later claimed they "had no idea" parts would take so long and suddenly tried billing over $4,000 in storage fees. At no point did they notify me that storage charges had started accumulating. I only found out after they tried billing my insurance company. When insurance refused to pay, the shop told me I would have to pay and "maybe" get reimbursed later. Communication was terrible throughout the process. I constantly had to chase them for updates through ignored texts and repeated phone calls. I dealt mostly with Sunny and AJ, but neither seemed to know the full status of my repairs. The final straw was when they claimed my car needed dealership recalibration after the airbag replacement because dashboard warning lights were on. They insisted this was absolutely necessary and said the dealership quote was around $1,250. They even texted me saying my car had already been dropped off at the dealership. Three days later, after I followed up again, I learned they had never actually taken the car there. Suddenly the quote had "changed" and they were supposedly calling around for better prices. None of this was communicated proactively. At that point, I picked up my car because I no longer trusted them. They tried hard to convince me not to take it, saying the vehicle was unsafe to drive because of the warning lights. They also refused to release the car unless I paid several days of storage fees. Ironically, less than five minutes after leaving the shop, every warning light on my dashboard turned off. I then contacted multiple dealerships myself and physically brought the car to two. Every dealership told me the airbag module did NOT need recalibration. So this shop was attempting to keep my car longer and push insurance to approve a repair that apparently wasn't even necessary. To make matters worse, the detailing work my insurance paid for was sloppy. There was still glass inside the vehicle after pickup, and they tried charging insurance to replace an interior door panel for "water staining" instead of simply cleaning it. I cleaned it myself. Bottom line: avoid this shop if you value transparency, communication, or honesty. My experience involved constant delays, poor communication, and threats of excessive storage fees while they tried to maximize insurance payouts.

    Fixed my front fender and bumper in just three days. Great staff and great service. Most…read moreimportantly price was great.

    North Pointe Motors - autorepair - Updated June 2026

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